1. The Long and Winding Thread

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West Seneca, NY

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The Long and Winding Thread

5.0 (1 review)
Closed • 10:00 am - 5:00 pm
Updated 1 month ago

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28 days ago

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Crystal Digitizing

Crystal Digitizing

1.5(12 reviews)
6.0 mi•Eastside

I love working with this company…read more I am not sure why there are so many negative reviews for this company. I have worked with Crystal Digitizing several times. I usually do my own digitizing but not blends and not tiny intricate details. Also in the summer, when I am super busy, I have had them do some easier jobs for me because if I am digitizing, I am not sewing. I have had issues with USA digitizers like some people mentioned. They don't quit calling and if you do give them a "chance" at a free design offer they never get back to you. This is not the same company. They called me a couple of months after a job this summer to see if I was happy because they had not heard from my. I said yes and I reminded them that I do my own work unless Its over my ability and I would call if I needed them. They listen to me when I tell them I don't like something and they fix it. I also make name badges and vehicle magnets for the same customers so I am super picky. Everything has to match. Their prices have always seemed fair. I don't charge my customers for the designs because I will not gibe them a copy of the design if they go elsewhere, so the price is super important to me. They offer fast turn around too.

Your company has to be quite honestly the most annoying company I've ever encountered. I don't know…read morehow you have my email address but you have been emailing me for the last two years and I have repeatedly told you to remove me from your email list. You have called me numerous times and I've told you I don't need your services and you continue to push through email and through phone. I don't know who confirmed with you that persistence wins? But in this case it's annoying and it's getting you reported to the Better Business Bureau stop messaging people who don't need your services after they've already told you!

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The Long and Winding Thread - fabricstores - Updated October 2026

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