I was so impressed by the kindness and fantastic service! Even though I didn't end up getting any…read morework done, I'll definitely be recommending them to others based on what I experienced.

I bought a beautifully designed 14K gold ring from Aurum. Paul designed and made the ring himself…read more I bought "on faith" since I live in California and had to trust my instincts, research on this jeweler, and on-line reviews. Before placing the order, I requested that the ring be sized down a 1/2 size - and Paul didn't hesitate to offer this service. The ring fits perfectly, is very high quality and appraised slightly above what I paid for it - so, Aurum's pricing is very fair and reasonable. I wouldn't hesitate to purchase another piece from Paul and his team.

I wasn't here at all in 2020. But now I've been in twice. They continue to have fantastic options…read moreand know a lot about current jewelry trends and past jewelry. They do make jewelry as well, so bring that older piece in and have it remade into something you want to wear today. Still family owned and operated. Update 90 2021

They did a free estimate to constructor ring for me from scratch as well as pick stones for me for…read morethe ring. Excellent service.

When it comes to jewelry- Barbara is the only person we go to, and we have been going to Barbara…read morefor years. Not only she is knowledgeable but she is very personable. She gives every customer her undivided attention no matter if you are purchasing a $10K or a $100 piece of jewelry. Or just stopping by to have something look at. Barbara and her staffs will work with you until you find the prefect piece. They never push to sell you anything that you are not in love with. And if if you don't see anything on the floor- she will work with you to design your dream piece. Oh- and the price is very very reasonable.

Barbara was wonderful-- from start to finish. She was able to take a family heirloom that had some…read moredamage and salvage enough to incorporate into an engagement ring that my fiancé loves.

Highly recommended jeweler! When living in New York, I went here and now living in North Carolina,…read moreI still choose this jeweler. As a child my mom brought me here with her. While she was purchasing a ring or getting hers cleaned/adjusted, I would play with the toys they had for children. I loved going here and now I visit when I am able to travel or work with them long distance via phone/email. I especially recommend working with Peter Manka Sr. He is experienced, knowledgeable, and friendly. He offers recommendations and listens to your preferences to ensure you leave with the perfect ring. My husband ordered my engagement ring from Peter and I am working with Peter now on ordering a wedding band. I absolutely love my engagement ring. My husband and Peter customized the ring to make it perfect. They even added aquamarine, my favorite! If you haven't already, be sure to check out Ben Garlick Jewlers and ask for Peter!

I picked up my ring that had to be sized and my necklace that had to be fixed. They both came out…read morevery nice! While I was there i had some broken necklaces that I wanted to be sold for the gold! I had 2 people helping me one i think was the owner. They both looked at the jewelry and gave me a price then we took off the price of my repairs that was great owing less for my repairs. I find the repairs were reliable and so was the money for the gold i sold. I found Ben Gatelick is the place I would go to for new purchases and my repairs very helpful employees here thank you for the great service.

I went to to The Showroom to sell some jewelry. I was treated warmly and with respect. Rick…read moreexplained everything to me and was quite patient. I recommend this store highly.

they don't honor what they preach. or their TV advertising. bought a diamond necklace 7 years ago…read morefor 1131.00.returned last year to sell or trade guy said it was only worth $100.00. i even had the receipt from when they sold it to me. i will not go to this place again. I'll go to a higher end jewelry shop who keeps the promises they advertise.

My husband has taken his watches here for years. Battery $3. Replaced while you wait and watch…read morecleaned. Fast friendly service at a terrific price. Next time I'm looking for jewelry, I'll try here first- they have some very nice pieces!

Great people to deal with. Always welcoming and pleasant. Very knowledgeable. Great prices. Super…read morefast service. Have been coming here for years and will continue to do so. My whole family comes here.

I took in a small piece of inexpensive, but sentimental jewelry in and was delighted to find James…read moregiving it his 5 star treatment even though it may have originally sold for $5. James did some great work in putting the piece back together again, and had it looking better than Humpty Dumpty after he threw in a cleaning with no charge. If you're looking for a quick jewelry fix for a fair price and attention to details, James and Hertel Jewelers is the place.

I needed some very old rings resized and repaired and was calling around to places nearby. I don't…read moreknow why they weren't my go to (mostly because they're basically at the end of my street), but I ended up at Hertel Jewelers. Their signage doesn't accurately reflect everything they do there. Jim did amazing repair work and restored elements of my ring (add back in worn off milgrain) that other shops said they couldn't. He had them done by the next day and was super reasonably priced. Seriously, highly recommended.

Needed a few strands of pearl repaired. The price was good and the customer service provided was…read moregreat. Picked up one item and now just waiting for the other 3 items to get done but I'm in no hurry.

Over the years I have stopped into Scanlon Jewelers for various things…read more At one point I wanted some of my yellow gold rhodium covered in order to make it appear white gold. I've made various purchases along the way. I looked at my ring recently an realized that the head that held my center stone needed to be replaced. Over the years it wore out much like the tires on a car. I stopped in to have them do that work for me. The service was very polite and efficient. The knowledgable staff has been the same ,I assume because it's a family group. The repairs are done on site in the workshop that you can see from the show room. They have at least six jewelers/repairmen full time there. My ring was ready a week from drop off. I picked it up and again the service was polite and welcoming. I noticed later that there was something that needed an adjustment and I broke my pearl necklace, so I stopped back. They were very happy to do the adjustment and restring my pearls and the turn around was very efficient. Every staff member each time was friendly and helpful. Even when it was busy or couples got engaged there. It's a joy to have a local family business here in a time of chains and on line shopping. If you need something they probably have it , they can make it, repair it or order it. And they are so close !!!

I came here today after being referred by another jeweler to look at my ring. Long story short, I…read moremet Bill and he gave me so much helpful i formation I don't know how I could ever repay him. He is an honest, kind and very helpful man who I now know I can trust 100%. I can't wait till I am ready to buy my next piece of jewelry, as I will definitely be coming to Bill. Thank you Bill!

I came in as a young woman looking for information on jewelry I inherited from my grandmother. I…read morewas told the diamonds were poor quality and offered $1,800 for the lot (not including $400 from gold I did sell). The tone felt dismissive, with comments like "your generation will have nothing left." I decided to get a second opinion and had a completely different experience. The jeweler cleaned and evaluated the diamonds--one alone was worth $7,500, another around $3,000. The first shop's valuation was way off. If you're unsure, get a second opinion. I left this place feeling undervalued and misled.

I stopped in and saw Dave today after reading all the great reviews. It was my first trip to an…read moreactual store after over a year researching engagement rings online. I shop and buy just about everything online because it is much easier and I just HATE pushy salespeople. I had pretty much picked out a diamond and setting online, but I just wanted to stop in to an actual store to ensure I was getting a good deal online. I am SO glad I went to see Dave at the Jeweler's Studio. He spent about an hour with me, educating me and making me feel so comfortable. It was like having a conversation with a life long friend. There was absolutely NO pressure. He wasn't pushy in the least. He didn't make me feel like I had to buy the most expensive diamond in the store, and that I had to buy it right now. It was just the opposite. He showed me many diamonds and explained the differences between them in a way I could understand. I could go on all night about how awesome my experience was at the Jeweler's Studio and what a great guy Dave is. I was so impressed, happy and at ease with my first visit to a brick and mortar jewelry store, that when he gave me the total price of the diamond and setting, I told him to write it up. I went to the bank and came back in 5 minutes, paid him and sealed the deal. The ring is absolutely gorgeous. I couldn't be happier with it, or the Jeweler's Studio. I will not even consider going anywhere else for any jewelry purchases in the future. Dave is going to mount the diamond, size the ring, and it will be ready for pick up on Thursday. I am so happy. Dave is amazing. I love this place. If you are looking for jewelry......the Jeweler's Studio is definitely the place to go. Oh,.....the price was amazing.

Professional and knowledgeable, wide variety to choose from and great prices for handcrafted items.read more