I went to to The Showroom to sell some jewelry. I was treated warmly and with respect. Rick…read moreexplained everything to me and was quite patient. I recommend this store highly.

they don't honor what they preach. or their TV advertising. bought a diamond necklace 7 years ago…read morefor 1131.00.returned last year to sell or trade guy said it was only worth $100.00. i even had the receipt from when they sold it to me. i will not go to this place again. I'll go to a higher end jewelry shop who keeps the promises they advertise.

When it comes to jewelry- Barbara is the only person we go to, and we have been going to Barbara…read morefor years. Not only she is knowledgeable but she is very personable. She gives every customer her undivided attention no matter if you are purchasing a $10K or a $100 piece of jewelry. Or just stopping by to have something look at. Barbara and her staffs will work with you until you find the prefect piece. They never push to sell you anything that you are not in love with. And if if you don't see anything on the floor- she will work with you to design your dream piece. Oh- and the price is very very reasonable.

Barbara was wonderful-- from start to finish. She was able to take a family heirloom that had some…read moredamage and salvage enough to incorporate into an engagement ring that my fiancé loves.

You will not find a more kind and caring business. They are so helpful and so reasonable. After…read morefinding this jeweler, no other jeweler can compare. Huge selection from inexpensive to expensive and everything in between.

Excellent service - I purchased a wooden watch with a particularly difficult screw for adjusting…read morethe size of the band. After visiting five different jewelers in the area who told me they were unable to perform the sizing adjustments, not only were Robertson and Bach able to perform the service with relative ease that the opposing five separate jewelers could not, but it was free of charge only encouraging a donation to a local charity! (I cannot remember which charity they were promoting at the time.) Also there was a welcoming dog who willfully performed his duties, greeting me when I walked in the store. Will be going there for any jewelry or watch repairs from now on!

Beautiful jewelry, friendly staff. Wide range of prices and styles. Awesome place for treasure…read morehunting and finding new (old) favorite jewelry with unique character.

So there I was, standing in this place that was recommended to be to find out if a strand of pearls…read more( that had a broken strand ) that my grandmother gave to my mom for her wedding day were real or faux pearls only to get insulted by the woman behind the counter. Now, knowing I come from a pretty poor family, I wasn't expecting them to be worth thousands but rich in sentimental value. But when the woman behind the counter says "they're not worth the $20 bucks it'll cost you to have them restrung and we don't do that here", she just as well may have spit in my face. How dare she insult me. How about having said something with a little more compassion and dignity seeing that even though they may not have a monetary value but in sentimental value . And as far as $20 bucks- is that even much anymore? Forget this place - go somewhere you and your belongings will be valued.

I took in a small piece of inexpensive, but sentimental jewelry in and was delighted to find James…read moregiving it his 5 star treatment even though it may have originally sold for $5. James did some great work in putting the piece back together again, and had it looking better than Humpty Dumpty after he threw in a cleaning with no charge. If you're looking for a quick jewelry fix for a fair price and attention to details, James and Hertel Jewelers is the place.

I needed some very old rings resized and repaired and was calling around to places nearby. I don't…read moreknow why they weren't my go to (mostly because they're basically at the end of my street), but I ended up at Hertel Jewelers. Their signage doesn't accurately reflect everything they do there. Jim did amazing repair work and restored elements of my ring (add back in worn off milgrain) that other shops said they couldn't. He had them done by the next day and was super reasonably priced. Seriously, highly recommended.

We went here for our engagement and wedding jewelry, and have gotten gifts here as well. The…read morequality is always great. When we were considering a custom ring, they were able to show us a digital mock-up on a big screen in the store and show us all sorts of different options. Great customer service!

Another stunning custom piece from Ray Crinzi Jewelers. From my brain to Mike Baker's skilled and…read moretalented hands. Far exceeded my expectations . Thank you!!

If you want a jeweler who listens to you about what you want designed and gets you overwhelmingly…read morebeautiful stones, Bomi is where you go.

My wife and I could not have had a better experience. Everyone we interacted with at Bomi was…read moreexceptionally kind, knowledgeable, and professional. We had a custom ring made and it came out better than we could have imagined. Thank you!

I have been using Whittmeyer Jewelers as my family jeweler for over 20 years. This review is long…read moreoverdue! Doug has beautiful pieces in the store and is happy to create custom pieces. He treats everyone like family and has a "no nonsense" approach. I worked for one of his competitors and Whittmeyer always beat my employee discount. My children are now going there for their wedding rings.