1. Scherer's Jewelers

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Amherst, NY

Scherer's Jewelers

4.8 (20 reviews)
Closed • 10:00 am - 7:00 pm
Updated 2 months ago

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4 hours

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100%

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1 year ago

They did a free estimate to constructor ring for me from scratch as well as pick stones for me for the ring. Excellent service.

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6 years ago

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2 years ago

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3 years ago

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Erin S.

Happy to help, Stephanie!

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4 years ago

Excellent service. Would use them to purchase jewelry 100%. Family owned business for generations.

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Erin S.

Thank you so much, Beth!

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3 years ago

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7 years ago

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12 years ago

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5 years ago

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Erin S.

Thank you, Jane!

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8 years ago

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Christopher S.

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11 years ago

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12 years ago

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7 years ago

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8 years ago

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Christopher S.

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11 years ago

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13 years ago

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12 years ago

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9 years ago

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14 years ago

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13 years ago

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Review Highlights - Scherer's Jewelers

“A few days before my wedding, my brother gave me a beautiful sapphire pendant on a delicate white gold chain.”

Mentioned in 2 reviews

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Shopping for an engagement ring is quite a daunting task, especially since most guys haven't gone…read morein to a jewelry store alone to shop for something as expensive as an engagement ring. I did extensive research on my own before setting foot in the first jewelry store. After going to 5 stores I started to get discoursed especially as the proposal date was getting closer, 7 months away turned into to 4 months in no time. I decided to give Reeds Jenss a shot and it was the last jewelry store I stepped in to. I was greeted by Shannon H and after 5 minutes felt very comfortable. Shannon knew when I told her what I was looking for, I wasn't just looking for a diamond and setting. I described a couple different settings and she knew that a custom setting was what I needed. Usually custom means a premium above the settings in the display case, but that was actually not the case to my surprise. I was able to see every step throughout the process of creating my setting and then the final product. When it came to the diamonds they were second to none, the quality was just impeccable. I thought the couple jewelry stores back home (Saratoga) were going to have amazing quality which to my surprise was not the case. I even looked at the online options (since you know todays day and age) but I found out that even if you know the specs you want you still need to physically see the diamonds in person. Reeds again blew me away and came priced close to all online sites while also showing me the cleanest, clearest & highest quality diamond (with and without the microscope) that I had seen from all of the stores. Ultimately, I felt like I was at home with friends when I was in Reeds and Shannon was able to answer my hundreds of questions (unlike some experiences you may have). She was just as excited for my proposal and couldn't wait to hear about it once we returned from our trip. Everything went smoothly and my now fiancée couldn't believe everything after I told her. Reeds is by far the best jewelry store, I would highly recommend especially when it comes to your engagement. Don't let the size of Reeds fool you, its not a big box store. Simply a perfect experience!

2 accent diamonds were lost from my barely 3 year old ring. I sent it in to have the 2 accent…read morediamonds replaced, and I was quoted over $500 to repair the $700 ring! Ludicrous. Disappointed. I believed in the company before I had this experience . Show less

Ben Garelick Jewelers - Orion engagement ring in 18kt rose gold with pink diamond

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Highly recommended jeweler! When living in New York, I went here and now living in North Carolina,…read moreI still choose this jeweler. As a child my mom brought me here with her. While she was purchasing a ring or getting hers cleaned/adjusted, I would play with the toys they had for children. I loved going here and now I visit when I am able to travel or work with them long distance via phone/email. I especially recommend working with Peter Manka Sr. He is experienced, knowledgeable, and friendly. He offers recommendations and listens to your preferences to ensure you leave with the perfect ring. My husband ordered my engagement ring from Peter and I am working with Peter now on ordering a wedding band. I absolutely love my engagement ring. My husband and Peter customized the ring to make it perfect. They even added aquamarine, my favorite! If you haven't already, be sure to check out Ben Garlick Jewlers and ask for Peter!

I picked up my ring that had to be sized and my necklace that had to be fixed. They both came out…read morevery nice! While I was there i had some broken necklaces that I wanted to be sold for the gold! I had 2 people helping me one i think was the owner. They both looked at the jewelry and gave me a price then we took off the price of my repairs that was great owing less for my repairs. I find the repairs were reliable and so was the money for the gold i sold. I found Ben Gatelick is the place I would go to for new purchases and my repairs very helpful employees here thank you for the great service.

About Time - About Time logo

About Time

(5 reviews)

I don't usually post negative reviews, but I'm so frustrated with this place, I feel it's important…read moreto share my experience. Two years ago I was given a family heirloom granddaughter clock. It wasnt working, so I began my search for a clock repair service with a good reputation. I read the reviews for About Time, took a leap of faith and scheduled a home service call. The repairman came to the house, took the face off the clock and looked over the guts. He said It was quite old and he needed to take the guts to the shop for repair. A few weeks later he came back with the repaired part and put the clock back together. He wound it for me, made sure it was working and went on his way with my $200 payment. Two weeks later the clock stopped and couldn't be wound. So, I called the shop and scheduled another service call. The repairman came back, took apart the clock and took the guts with him for a second time. That was TWO YEARS AGO! Since then I have been in contact with the owner of the shop every couple of months to check on the progress of my repair. Mind you, he has never once called me to give me an update. Each time I call I am told he is working on it. He has told me he has rebuilt the part twice, but that didnt work. He has told me he sent it to Germany for repair, but no luck. A few months ago he said he sent it to California for repair, but that didn't work either. It seems my clock can't be fixed, which is truly heartbreaking. My great grandfather built that clock and it's been passed down from generation to generation. My complaint is this, if he couldn't fix it, why not tell me so I could try another place? Why make me wait two years for my beloved clock that I am obviously never going to have working again? Why not return the part, give me a least some of my money back, and an apology for poor customer service? The owner may be very good at what he does, but my experience has been anything but positive. I really wish I had chosen someone else to trust with my clock repair.

I've brought in a couple clocks to be repaired here in 2012. They were late 19th century and both…read morewere fixed quickly. I brought in a third clock and it stayed there for THREE YEARS. No updates, same story every time I would call. I eventually gave up and picked it up thankfully I didn't give them any money.

Scherer's Jewelers - jewelry - Updated October 2026

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