They did a free estimate to constructor ring for me from scratch as well as pick stones for me for the ring. Excellent service.

I wasn't here at all in 2020. But now I've been in twice. They continue to have fantastic options and know a lot about current jewelry trends and past jewelry. They do make jewelry as well, so bring that older piece in and have it remade into something you want to wear today. Still family owned and operated. Update 90 2021 read more

Friendly, helpful service they identified my problem and fixed it perfectly. My wife was very happy. They communicated very well in the product I received was amazing. read more

Had to get a ring removed because it was stuck on my finger. They were do helpful and sized my finger so they could fix the ring as well. They did an amazing job with the repair. read more

Excellent service. Would use them to purchase jewelry 100%. Family owned business for generations.

While I expressed concern regarding the security of stones in a custom setting, 3 days after picking up the $7400+ ring, a stone chipped. I was told I could purchase a replacement stone. Wore the ring to work as a high school teacher for those 3 days. Another jeweler mirrored my very setting concern. read more

Just wonderful. They treated us like longtime valued customers from the first moment we walked in the door, and so they have become our trusted go-to for all things jewelry. Please support this wonderful local business. read more

This place has been around forever and they run things the way all stores should. I bought a watch from them and it broke after warrantee. They went out of their way to ensure it got repaired without cost. Amazing. I have been back there to have several watches worked on....from simple band adjustment and battery replacements, to FULL servicing of a 44 year old Bulova. Prices are on par with the servicings and the band adjustments were free because I've been going there for over a decade. I would not hestitate to have any of my watch collection serviced there. The quotes for the work and timeframe were spot on with no surprises. They carry Breitling, Oris and several other brands of watches. At times they have some vintage watches as well. It would be cool if they expanded their vintage watch offerings as I know of no stores offering vintage/estate watches closer than Toronto. The staff is awesome, very friendly and extreme knowledgable. read more

Scherer's Jewelers are very professional and kind. I bought my husband's wedding ring there in 1996, by Jay Scherer. And we still go there. We have bought many beautiful pieces of jewelry from their store. My favorite place for beautiful things. read more

Wonderful service! Walked right in and everyone was very helpful. I had a vintage Gucci watch that needed a battery replaced, and they were very transparent about cost, what potential damage the battery leaking could have had, etc. They are also extremely affordable. Do not go to a mall kiosk to get a new watch battery - so expensive, and support your local businesses! read more

Our new jeweler is Scherer's Jewelers. Here's the scoop: brother/man of honor buys sister a wedding gift of a fabulous sapphire pendant but it's a wee bit too long. With days before the wedding, we attempt to bring it in to our long-time jeweler to be shortened, and barrel over to Lisa Hunter Jewelry only to find an "out of business" and "for lease" sign up!!! GASP. Good customers get NO notice?? Oh boy. On to reviews and calling Scherer's Jewelers with our sob story. "This business is open for another 57 minutes" read the notice online. "Bring it in and we'll have it for you by Thursday," said Mister Wonderful. We scurried over, dropped it off and upon the call "it's ready" brother went to pick it up a day early! And VERY reasonably priced. Absolutely wonderful to know there is a local, trusted, kind, understanding place of business in Snyder we can rely on for future needs. read more

Awesome awesome awesome. The only words I can describe this father and son run jewelry store. From first glance I could see a wide array of nicely crafted jewelry and watches. After being buzzed in I spoke to "the son" (sorry, forgot to read the name tag!) about having a pendant repaired. Even with the swamped work load, they agreed to quickly fix it for me on the spot due to the sentimentality I had to the pendant. I really appreciated the conversation and the workmanship was equally good. Coming from NYC, they reinforced the idea of Buffalonians being the nicest people in the states. Will return for any jewelry work in the future. Although, hopefully I won't have to! read more

This is a business that is invested in its customers. They take on challenges no one else will, spend time with you, are beyond helpful, incredibly knowledgeable and skilled. Prices are ridiculously fair and quality of workmanship is exceptional. It should be every one's first choice. read more

Hands down one of the most positively memorable customer experiences I have ever had. I worked directly with Chris Scherer and was blown away by his professionalism, and overall attention to detail. I came in unsure of what to purchase, and how to go about the whole buying process. Chris not only was fair to me, he was also 100% transparent - and even spent his valuable time educating me on the buying process as to help me avoid pitfalls, and ultimately make the right decision/investment. Their products and services are second to none in the Buffalo area. If you are in the market for a piece of jewelry, I would not hesitate to recommend Chris and his team. read more

I came across Scherer's Jewelers by a lucky chance. A few days before my wedding, my brother gave me a beautiful sapphire pendant on a delicate white gold chain. If I had to guess, I would say it was ~16" long -too long to wear with my wedding dress. I ran right over to my family's jeweler, Lisa Hunter. Dismayed, we saw her building was closed up and a "for lease" sign posted outside. Before panic fully set in, I did a quick Yelp search to find nearby jewelers -Scherer's popped up and it was a half mile away! I called up and explained my predicament and they were ready to oblige. I ran right over and dropped my necklace off. They measured to where I wanted it to sit on my neck and told me it would be ready in just a couple days, in time for the wedding! Thank goodness. They were very understanding and professional. I would highly recommend them and look forward to visiting again! read more

Fantastic small locally owned Jewelry Store. Like other reviewers have mentioned, you do need to be buzzed in, which was quick and without hassle. You are immediately greeted with a very friendly staff who are not pushy and helpful. I was here for a battery change for my watch. The store is a certified Brietling seller and also carry Citizen, Ebel, and Oris. Prices for a battery change is very decent at 10 dollars and the gentleman who performed the repair informed me that had the gasket of my watch been in bad shape there's a trusted watch repairman whom they could send the watch off to for 40 dollars. Which given how much Tag will charge you if you send a watch to them to fix in house, this is a great deal. Overall, a very friendly, courteous and knowledgable staff. A clean and well organized store, although selection is adequate it is on the smaller side (it is a locally and family owned Jewelry store after all). Would definitely return here again for my future watch repairs and needs and perhaps look for Jewelry for my significant other. Definitely recommend read more

Love this place. Professional & honest. We have always been pleased with quality & service. Trust is not easily achieved but this father & son team have always earned our trust & respect. Forget the "mall chain stores" go here for professional service read more

Rich created a beautiful engagement ring for me using a family diamond & I couldn't be more thrilled with the outcome. The entire family was incredibly helpful & patient with me through the design process. Highly recommend this jeweler! read more

chain stores have changed the way we buy watches and fine jewelery. Thank goodness stores like Scherer's still exist as a place of trust and customer relationships. If you're going to spend money, you need to know you're getting value and quality. The multi-generational team at Scherer's provide both. The styles are lovely and diverse but the service is what sets this store apart. read more

I just purchased the big ring from Scherer's Jewelers and could not have been happier with the service and guidance I received. I was clueless as to what to look for in a ring and Scherer's took the time to sit down and walk me through all of the details. At no time did I feel pressured to make a decision or feel like I was being sold. Chain Stores may be a good place to buy everyday meaningless goods but when making a once in a life time purchase a local, family owned business, with a great reputation is the way to go. I would highly recommend Scherer's Jewelers to anyone looking for high quality jewelry and excellent service. read more