My fiancé worked with Diane to design my one-of-a-kind engagement ring. Without having met me, she…read morewas able to craft the perfect ring for me. Yesterday, my fiancé and I sat down with her to select our wedding bands (which she also designed) and it was such an amazing experience. She created a ring for my future husband with one of the ranges in the ADK etched onto which holds significance for him. She also ensured that we were budget conscious and offered us less expensive alternatives for type of ring, weight and type of metal employed. She also asked numerous questions about our jobs as we both work in fields where the ring is likely to see some wear and tear. My fiancé and I strongly recommend, Diane to all those looking for a priceless experience without the price that often comes with "priceless".

Diane was very helpful, creative, timely, professional, and inspiring. My wedding band looks…read morefantastic and she even helped customize it by weaving our initials into the design. Also, she was very patient with me while trying to get the perfect size (quarter size with puesdo comfort fit).

Barbara was wonderful-- from start to finish. She was able to take a family heirloom that had some…read moredamage and salvage enough to incorporate into an engagement ring that my fiancé loves.

Barb and her staff are experts in their field. They are caring, professional, and knowledgeable…read more Their prices beat any other jeweler and they only have the highest quality products. She is honest and just a pleasure to do business with. She is there for you in the years after the sale as well. I go back every few months for a free cleaning and to chat. She caught a loose diamond and promptly had it repaired. Her associates are just as pleasant to talk to and are nothing but helpful. Plus her dog is there too!

Had such an enjoyable experience getting a ring resized. The large, chain jewelers told me…read moreresizing would take over 2 weeks because of the holidays. Imagine my surprise when Gem Design told me they could have it finished in 2 hours!!! Only a couple days before Christmas AND on a very delicate ring with multiple diamonds. True to their word, I received a call as soon as it was done only 1.5 hours after I dropped it off. The customer service experience was also wonderful. Extremely friendly staff (including an adorable Newfoundland lazing about behind the counter, ready for a friendly scratch on the head). I highly recommend this jeweler for purchases and repairs.

Just okay. Not bad, not outstanding. I had to sell some jewelry and this was a local place. I…read moredidn't want to go to a chain. The woman that waited on me was ... not unfriendly but a bit impersonal. I miss Craig's and Hofert's back in the day.

Best jewelry store in Buffalo and I've been to a few. Went…read morein to purchase a gold chain and was treated so well, my current jewelry was cleaned free of charge and the sales woman Amanda was AMAZING! She wasn't pushy, super real and down to earth, gave honest opinions, and helped me feel good about my choice even though it was more than I wanted to spend. (My choice, wasn't pressured) Lots of fantastic, high end products, prices are reasonable and service of off the charts. Would definitely recommend, and if you have any control, have Amanda help you.

Couldn't ask for a friendlier staff of people to work with. They are willing to help you with…read morewhatever you need, and they have a great unique selection. If they don't have it in store they will special order it. I got my engagement ring, and both our wedding bands here plus an engraving. I go here for inspections and repairs all the time. Wouldn't trust another jeweler.

They did a free estimate to constructor ring for me from scratch as well as pick stones for me for…read morethe ring. Excellent service.

I wasn't here at all in 2020. But now I've been in twice. They continue to have fantastic options…read moreand know a lot about current jewelry trends and past jewelry. They do make jewelry as well, so bring that older piece in and have it remade into something you want to wear today. Still family owned and operated. Update 90 2021

I've been coming to this location for a few years now purely to replace the batteries of my…read morewatches. It is a great local find and the employees are super nice and helpful as well. The battery replacement only took a few minutes and there were no problems with my watches either.

I've shopped here for several years... jewelry, watch batteries, charms, and more!…read moreAlways attentive staff who listen to your needs, let you browse at your leisure and offer helpful suggestions. I have not gone anywhere else in my 20+ years in the Tonawanda's, and don't expect I ever will!

Mr. Paul is phenomenal! There is no comparison in craftsmanship, in customer service, and in the…read moreprice. He went above and beyond in making our rings super special. The wedding band was my grandpa's and he sized it and took the excess gold and made the trinity knot. He made both rings exactly what I had pictured in my head and I'm extremely picky. Thank you kindly Mr. Paul for everything. We couldn't be any happier. I keep grinning like a possum eating saw briars and staring at my beautiful ring!!!

Super easy and quick service here with reasonable prices. We did have to ask for the plain rings…read moresince they were not on display with the fancier ones, but this was easy since you could look at all of the rings online before you went and just show him the photo of what you want. He thought to match the colors of the rings to the engagement ring and offered to have us bring the engagement and wedding rings back before the ceremony to have them cleaned one more time to make sure they were photo ready.

I bought a beautifully designed 14K gold ring from Aurum. Paul designed and made the ring himself…read more I bought "on faith" since I live in California and had to trust my instincts, research on this jeweler, and on-line reviews. Before placing the order, I requested that the ring be sized down a 1/2 size - and Paul didn't hesitate to offer this service. The ring fits perfectly, is very high quality and appraised slightly above what I paid for it - so, Aurum's pricing is very fair and reasonable. I wouldn't hesitate to purchase another piece from Paul and his team.

I needed an appraisal of an inherited piece of jewelry from someone who would know what they were…read morelooking at. I was very impressed by the owner's expertise and personal touch. A lovely experience! Highly recommend.

If you want a jeweler who listens to you about what you want designed and gets you overwhelmingly…read morebeautiful stones, Bomi is where you go.

My wife and I could not have had a better experience. Everyone we interacted with at Bomi was…read moreexceptionally kind, knowledgeable, and professional. We had a custom ring made and it came out better than we could have imagined. Thank you!