Perhaps a decent company in regard to their work, but VERY poor customer service skills on the…read morephone. Several years ago, I had a telephone conversation with an employee (perhaps even "Mike" himself) in which I was calling to make the business aware of reckless driving by a vehicle bearing the company's logo, only to be yelled at, belittled, and insulted by homophobic slurs like, "Did your faggot boyfriend buy you a new phone for Valentine's Day and you're dying to use it?!?" Such a poor example of customer service when all that was intended was to make the business aware of how carelessly their brand was being represented in public.

Mike is fast and reliable. He'll recommend things that you need (deadbolts, etc) to change without…read morebeing a sales guy or pushy. I use a locksmith frequently and Mike is the guy.

Gene is recovering from an operation, and still took my call and set up an arrangement to do a job…read morefor me. Highly recommend.

I really enjoyed working with Gene, I had him change out the dead bolts and door knobs on all four…read moreof my entry doors and one steal door did not have a deadbolt so he installed it. One of my deadbolts I bought, had an issue and he even called Schlage to resolve it, but when he could not get it to work, he packaged it up so I could take it back. Gene also showed up with another deadbolt to install for me instead so my home would be secure. I really appreciated all his work and professionalism. I found Gene on Home Advisor but before he left he told me he was also on Yelp. I volunteered to leave him a review here also. You cannot go wrong calling Nelson Lock Service.

We've been using this place for making commercial keys for several years. But today, I brought them…read morea small safe that we couldn't get open. They quoted me $60 to get it open after I had just visited allied locksmith on university where I was quoted $250 for the same thing. I'm just saying, these guys are really honest and you can tell that they do business with the goal of getting a customer to return not just getting the most money out of you on one visit. I'll not go anywhere else now.

Just had Keith repair a garage door. Probably one of the…read morebest technicians I have ever had done work. Fast, efficient and highly skilled.

Great company. Garage door was broken. They returned my message promptly and set up an…read moreappointment for the next day. Arrived at agreed time. Jerry C was very professional and polite. Gave me an estimate and I agreed. He set immediately to work and was done in about ten minutes. Cost same as estimate, very reasonable. Excellent job!! If I need anything with the garage door in the future I will definitely call Crawford and Brinkman!! Kevin

Great company great salesman they were one of the few that keep me informed and wanted my business…read moreon a very small project I highly recommend

Excellent service! We contacted several companies to do some…read morerepairs around the house. We got a few estimates. DGO had the most thoughtful and thorough estimate. Javier Lopez came out to look at our project. Once we accepted his bid, his crew showed up exactly when they promised. The crew was the hardest working group I have seen in a long time. The work they did was excellent. They fixed everything we requested. I can't say enough good things about them. I would definitely recommend DGO!

Fast and reasonably priced service. Have used them twice in four years and excellent service each…read moretime.

My husband went to take out the garbage and realized the spring on our garage door was broken. It…read moreis an oversized door and we could not lift it. After many recommendations on our local Facebook page, we called them first thing the next morning. We were given a time that James would arrive and he called us when he was on his way (at the time we were given). He got our door repaired in a timely manner and we are very pleased with his work. If you ever have a problem with your garage door, do not hesitate to call them. Great people to do business with.

Dustin and his team replaced our roof in Spring 2023 after it had sustained hail damage. Dustin…read morewas a great communicator throughout the process, and he followed through on all that he committed to. We were quite impressed by how the entire crew showed great care in protecting our trees and shrubs all around the house. The entire site was kept clean throughout the process, and final cleanup was impeccable. The workmanship was exceptional, and we are extremely pleased with the final product. We highly recommend Ekhoff Builders. Brian B.

I had a garage fire which required a lot of restoration and new construction. I was so very happy…read morewith the work and professionalize of the workers. Then came the last little bits - fixing the driveway asphalt, gravel and fixing a landscaping that they ruined. Despite texts or calls, and even in person visits over the last 3 years - they never finished. I am beyond disappointed because I paid off my bill (they did give me a small refund) but for $90k it would be nice to finish the job. Be careful about paying the entire bill, they ghost you.

This was the first time I used the company. They answered promptly and arranged for someone to come…read moreout to repair my garage door within hours. There was a standard fee for inspection and 30 min. of labor which covered the entire repair. They had great communication throughout the process and friendly customer service. I absolutely recommend them!

I highly highly recommend Nationserve of Peoria!! At 7:30 in the morning I was in too big of a…read morehurry and backed into my garage door - bending some of the hinges & knocking it off the track and I wasn't able to get out of our garage. I called Nationserve right away - they answered at 7:30 a.m.- and a very kind and helpful man named Brian took my information and reassured me they could get a technician out ASAP to get me out of the garage and assess the damage. Within the hour a very kind and helpful technician came assessed the damage, installed the new parts, got the door back on track, ensured everything was working properly and was gone in about an hour. I was off to work and thrilled with the quick, quality, attentive service and more than anything their kind, reassuring attentive service! I'd definitely recommend Nationserve for all your garage door needs!