I had a great experience utilizing the services of Frank's Lock & Safe. Dan was so accommodating…read moreand eager to help solve our lock issues quickly. Dan does a great job communicating ~ a skill very refreshing in the service business. I saved his number to my phone and will recommend him to anyone looking for lock & safe assistance. Thank you Dan!

Dan was quick to respond, show up and repair locks at our family home. He also made a return to add…read moreanother lock after one we had in place, failed. Affordable and fair.

Gene is recovering from an operation, and still took my call and set up an arrangement to do a job…read morefor me. Highly recommend.

I really enjoyed working with Gene, I had him change out the dead bolts and door knobs on all four…read moreof my entry doors and one steal door did not have a deadbolt so he installed it. One of my deadbolts I bought, had an issue and he even called Schlage to resolve it, but when he could not get it to work, he packaged it up so I could take it back. Gene also showed up with another deadbolt to install for me instead so my home would be secure. I really appreciated all his work and professionalism. I found Gene on Home Advisor but before he left he told me he was also on Yelp. I volunteered to leave him a review here also. You cannot go wrong calling Nelson Lock Service.

We've been using this place for making commercial keys for several years. But today, I brought them…read morea small safe that we couldn't get open. They quoted me $60 to get it open after I had just visited allied locksmith on university where I was quoted $250 for the same thing. I'm just saying, these guys are really honest and you can tell that they do business with the goal of getting a customer to return not just getting the most money out of you on one visit. I'll not go anywhere else now.

From the owner: Lock and Hardware Service, Security Systems, Digital Video Surveillance, Medeco Locks and Keys,…read moreIntercom and Access Control, Liberty Safes

Bryce came out in a timely manner and was so nice and knowledgeable. I was very pleased with the…read moreservice and would recommend them every time. They got my truck unlocked and to my keys in like 15 minutes. The value for the service was amazing

Needed residential door locks changed in Peoria IL. Chris…read moreanswered promptly and was here in 30 minutes with reasonable weekend pricing. 8 doors had a total of 10 locks to change keys. One - the heavy front door lock - posed a technical challenge due to an aging, faulty, stripped assembly screw, probably around 40 years old. Chris analyzed this difficult problem and solved it with patient persistence, talent, know-how, and professionalism. We will only be calling The Lock Shop from now on. And will be asking for Chris by name.

Got here fast. I live about 30 mins away. He is a true professional. I actually locked my self out…read moreagain right after left. He returned quick.

reviews are very misleading they don't take any information from you when you call, instead they…read moresay they'll call you back? and never do. just get triple A or some actual known brand to help you

very rude only worried about how high they can charge you be carful before using very overpriced…read moreand not upfront about cost

I brought a wrecked home safe here to be opened and was given an estimate of $250. I then went over…read moreto Cops on University where they proceeded to open it for $60. I don't think that can be used as an overall judgment of this business, because I felt when I walked in here that they were very professional and gave me a full education on the process. However they were very expensive.

Easy to work with, good value for the money. Came quickly when needed, friendly and confident…read morestaff. Will use again if keys get locked in car.

Arrived on time. Completed everything perfectly!!! Went above and beyond for us. Fantastic…read moreexperience!!!

Perhaps a decent company in regard to their work, but VERY poor customer service skills on the…read morephone. Several years ago, I had a telephone conversation with an employee (perhaps even "Mike" himself) in which I was calling to make the business aware of reckless driving by a vehicle bearing the company's logo, only to be yelled at, belittled, and insulted by homophobic slurs like, "Did your faggot boyfriend buy you a new phone for Valentine's Day and you're dying to use it?!?" Such a poor example of customer service when all that was intended was to make the business aware of how carelessly their brand was being represented in public.

Mike is fast and reliable. He'll recommend things that you need (deadbolts, etc) to change without…read morebeing a sales guy or pushy. I use a locksmith frequently and Mike is the guy.