Scott at Lock Doc is the person to call for lock-and-key issues. My 2001 Toyota Tacoma's door locks and ignition were sticking and sometimes failing to work properly. Scott was great at coordinating a place and time to address my situation, since he is mobile. He provided a fair quote, was professional and knowledgeable, and explained possible solutions. My experience with the Lock Doc (Scott) helped relieve my stress and get me back on the road. I fully recommend the Lock Doc. Scott seems to be a genuine businessperson who is NOT there to take advantage of someone in a stressful situation. Thanks for the great service. I will definitely use you in the future. read more

The Lock Doc provided excellent service for me today, and really got me out of a jam. They were quick, professional, and even found a way for me to save a few dollars. I am happy to provide the highest review possible. read more

Although they never gave me a copy of the bill I asked for, they were quick and efficient.

I had lost my master keys to my Camry and only had a "valet" key that would basically drive the car but nothing else. After calling chuck patterson to get a quote they recommended these guys. I called on a Monday at 4 and they fit me in a little after 5 without hesitation. They were courteous, friendly and quick and cut me two master keys within 10 minutes without breaking my bank account. I appreciate their willingness to squeeze me in and getting things done quickly. Would recommend and use them again in the future. read more

Exceptional service!!!!! Ralph went way beyond the call of duty and is extremely knowledgeable and patient:)

These guys are amazing I had my car key stuck in my ignition, I met with them (though they will come to you if needed) they got it done within 30 min got me a new key and everything and even made a spare for my boyfriends car at the same time! I highly recommend calling the lock doc! They were so helpful and kind with lots of smiles just happy to help! And not to mention at a very fair price!! All in all GO TO THE LOCK DOC FOR ALL YOUR KEY/LOCK NEEDS! read more

I had my car keys stolen a few days ago and AAA recommended lock doc to get my car rekeyed and reprogrammed. Great service! Definitely recommend for the price and quality service. ( he was a nice guy) I was able to get a key with buttons, a second key with just a chip and a third key that just unlocks the car in case I get locked out all for $360. read more

These guys are the best! My only car key was cracking and I was pretty nervous But just by chance I had gotten a referral from my tire guy about this unique mobile business. Litterally in a minivan!!! So freaking cool. Good prices. These guys are complete heroes! Kind, down to earth, very welcoming and helpful. They don't want to take your last dollar and really take the time to look at every detail and handle your key problems with quick expertise. Five stars and most definitely a great time supporting small businesses and kudos to these gentlemen for there hardwork read more

If you need the vehicle locksmith to come to you - he's your guy. If you have an older model car (like pre-1980) - he is FOR SURE your guy Let's be honest, when other locksmith's in town tell you to call HIM, you know he's the guy for the weird and random jobs that nobody else either wants or can do. Hate to have to call him, but glad he's around when we do. read more

I was referred to the Lock DOC by Chuck Patterson auto dealer. On the card I was given, the owner has chosen to advertise his religious/Christian affiliation. I avoid such businesses if possible. I am not anti-religious. Such advertisements assume the religious affiliation indicates honesty and fairness in practices. Sociology research says otherwise. This business has a very good rating and his price quote was fair. If that one claim had not been on their business card, I probably would have given them the job. read more

After calling for estimates, Ralph's price was the best by a bit. I needed car key fobs cut and programmed. I called him back to schedule and he was able to be at my apartment within 15min. He had the keys cut and programmed in less than 20. He is also very friendly and made the process easy. I definitely recommend! read more

Doc is a stand-up guy who does just what he says he's going to do. Fair prices & kind old school service. If honestly, integrity & kind great service matter, this is where you go... read more

I've never had such great service! I just moved to Chico a few months ago, and my boyfriend's car alarms and locks were not working... I called the Lock Doc and he helped me through troubleshooting! He is the real deal! Thank you! read more

Have used them two different times and both times they arrived within 15 minutes with a smile. Does a great job and doesn't take long to make the new keys. Great service. read more

Ralph you are my hero! Ralph was referred to me by the great bunch at Pep Boys for a Key FOB problem. My car had gone into security kill and my car wouldn't start. We called the the dealership in town on two different times where the Secretary delivered the service writer a hand written msg twice and never received a call back. In from Sacramento and though everyone in Magalia and Paradise have been wonderful, I was stranded. And heartbroken cause I missed an important event of my grandbaby. So I called Pep boys and asked if they could do it and they referred me to the Lock Doc. Ralph answered the phone and made an appointment.8am Mon morn there was my hero and in 30 min I had the car key reprogrammed a spare made and 5 other existing key codes wiped from my computer and Ta Da ! The beautiful sound of my car starting! I couldn't squeeze him fast enough! Upon starting the car my friends little doggie walked up and loved on him first as if she knew how important that sound was to me. He has no idea how much his skill means to me, but I did squish him good twice! And all for a reasonable price! So thanks to the jerk at c.patterson who never got in touch with me or my very worried husband otherwise we would've not had the pleasure of Ralph! My Hero! No kidding! read more

My car battery died and I have a keyless entry on my car. The doors would not open for some reason. The two men that came from the Lock Doc were so nice. They problem solved to help me get my car open and jumped my car for me. They arrived promptly. thank you!!! read more

Ralph was Awesome! I had been trying for 3 days to get help when I lost my key and was locked out of my car at work at the end of the work day on a Friday. Blech! One guy wanted $500 on Saturday (Not!). Monday morning I thought to try the Lock Doc and Ralph answered the phone. Immediately my heart felt at ease and I knew I was safe again. He rescued me within 1 1/2 hours up in Forest Ranch. The process took about 20 minutes and I was on my way. WOW! So painless and from reading the other reviews his price was good. I didn't care 'cause he was obviously the one for the job. And turned out he and his brother had been in the biz over 35 years. Highly reccomend! read more

Good price BUT rude and unprofessional. Came unprepared TWICE. So i had to wait over a week to finally get them to do my key. And they still charged me the over night shipping fee on my key when they fucked up and took a week to do it so me having it over nighted was useless. Wont recommend or use them again. read more

never before have i been treated so disgusting then when i phoned this man to possibly help with getting a key made. i lost my key/fob somewhere between my car and work. i phoned and he asked where i was located? i replied "oroville". he then said that this was out of his way and he would charge me over 440$. he was rude, and spoke as if i was wasting his time. do not go to this person. he is rude and unprofessional. that description is mild. read more

Excellent. my car had died and the key broke in two. Not only did he come out and fix the key, he jumped the car. Absolutely outstanding!!

Ralph was very responsive and provided great service. Just a positive experience - really appreciated it after locking myself out of the house.... read more

Thank you Ralph for your prompt and great service. My key was stuck in the trunk lock and your service was spot on and a very reasonable price, plus they came to my house! I will surely call them in the future. Thanks again. read more

I highly recommended! I had a problem with the lock mechanism on my Toyota. He made me a key that worked briefly. Then key got to the point where it would probably not work anymore. He was able to remove the entire lock mechanism from the car rekey the lock and install it back into the car. He only charged me 50$ which was only a third of what it would normally cost! My original key still worked! This man has been in business for 40 years! Trustworthy, responsive and great service! read more

I lost my keys at the rest area on I-5 on a Friday evening. I called and they were very helpful and responsive. I continued searching for my keys and found them in the mass of leaves in the pet area. They were very up front with me about the cost and the it would take to solve the issue. When I called him back to cancel he was very happy for me a genuinely elated. read more

Ralph is a trooper. First of all he gave me the best price for a job of programming a key and key-less card which I had bought on line. They key was a bad blank and he did everything he could to make it work. I then ordered a blank from the local dealer and he came back and cut and programmed that one in 2 minutes. The key less card was very problematic, but he pulled out all the stops and got it done. A true professional. read more

Thank you tom came out on the weekend when no one else could give me a hand he went the extra mile to come chip my transponder key to my car very friendly and great prices I definitely reccomend the lock doc Ralph and Tom are great at what they do and helpful for all your key or lock issues residential or business I reccomend them highly professional great customer service thank you! read more

All I can say is that this is the best business for automotive keys they came to my work made me new keys and beat the dealer by about $150

I called him and set up appointment to to program a fob I purchased online. He called before he came, works from his van and was able to get the job done at a reasonable rate. Will use him next time I need anything. read more

Professional, experienced, reliable and reasonable - I am so happy we had him do our work and if we have more in the future he will certainly get it. Trying to get computerized car keys made has always been a hassle but not with the "Lock Doc"! read more