I found myself an inpatient at TriStar Horizon (NO, I'm not contagious!) They've taken pretty good…read morecare of me here. I'll break things down into pros and cons: Pros: 1. Everyone here is super-nice and respectful. 2. My privacy has been respected. I mean, they keep the door shut when you're buck naked in bed, or having a procedure performed. 3. Everyone is genuinely interested in helping you recover your health so you can get back to your life. Cons: 1. Sometimes when you use the call button to summon some help, they might forget about you. (I'll grant that you might be trying to reach someone when it's super-busy, but this happens more often than I'd like to see. Surely there's a solution to this problem.) 2. The menu is BORING! There are only so many days a person can eat overcooked scrambled eggs and tough turkey sausage. Thankfully, you have a little wiggle room if you can get hold of their "Menu at a Glance" which has a few different options you can request by calling down to the dietary office. 3. I use CPAP therapy, but I was only allowed to use a hospital-approved machine. A very loud hospital-approved machine with a very ill-fitting face mask. I mean, it got the job done, and I didn't suffocate in my sleep, but... That's all I can say about that. All in all, it's been a good stay, if you can forget you're in a hospital. I realize that everyone's experience with TriStar Horizon may differ. We've all heard the horror stories about different facilities. As for my experience, it's been pretty good, no horror stories and only a few minor inconveniences. No major complaints. I'm happy I chose to be treated here. And I recommend them.

I had the absolute best care earlier today at the emergency room. Everyone from the receptionist,…read moreto the nurses, CT, ultrasound and even billing were great. They were so busy, but every staff member was friendly, knowledgeable, efficient and accommodating. I highly recommend Tristar Horizon. Thank you for all yall do!

Fast caring and knowledgeable. I have been there several times. They helped save my life! Thank all…read moreof you for helping me.

The only ER in Dickson worth rushing to! I have been to this ER a several times in the past few…read moreyears and my husband has been here twice. Response is immediate when needed and care by far the best. The dr's have been both knowledgeable and personable and the nurses are the best by far. Being a retired RN of 30 yrs., with 25 in nursing management , I feel I am more than adequately able to notice and recognize not only good nursing care but excellent . I am sorry for whomever judged your facility a 1 but you definitely do not deserve that! Thank you for everything.

DMA has every specialty I would need, and means I can get great care without having to drive…read morethrough Nashville. The facilities and providers have always been reliable and top notch.

Today's exam determined I had Covid. Folks could not have been nicer. I was in and out in less…read morethan 30 minutes. Competent, professional and personable doctors and staff.

I had been to Urgent Care previously and got very good service so yesterday when I took a fall, I…read morewent there to be checked out instead of the ER. Big mistake. First they obviously don't know the meaning of triage as I.was in major pain when I walked in and it was apparent to all the others in the waiting room who were there for cold symptoms and other less urgent issues. However I sat.there waiting for about 45 minutes before I was seen. The LPN who called me back was not very friendly , tried to get me on a scale and I asked if it was.really necessary.and she just kind of nodded..I then tried to stand up but couldn't. Fortunately physician or NP in hallway saw what was happening and the obvious pain I was in , so she intervened and agreed.there was no need to get on the scale. The physician or NP was very caring and I would rate the experience with her alone a 4.5 as she was attentive and caring. Only thing that she could have done better is introduce herself as I didn't even get her name nor do I recall her asking what mine was. Initial person who worked with me also took me for.xrays and was just not very friendly through the whole procedure of several xrays. She probably could use some.training in bedside manner but also in how to push someone and care for them in a wheelchair. Several times if I had not been watching and picked my foot up, she would have banged it into something. I had to ask her to push me from waiting area back to room as when she called my name she just stood there watching me.struggle with pushing myself straight. Third person I.came.in contact was a male.LPN or nurse, who came.in to put my foot into an aircast. This guy was rude, also had no bedside manner and when I had questions about the aircast answered my question very briefly and then as he quickly turned to leave the room, reminded me that he had given me an instruction manual. I wanted to throw it at him and tell him that people in alot of pain don't necessarily focus on finding page 37 of the manual to get a question answered! (And yes surprisingly they did do a pain scale with me when I first got into the room and I told them I was at a 10 on.a scale of 10). Again, no one except the NP or physician who actually treated me.seemed very concerned about the pain I was in . I also asked this male.nurse if we could use the wheelchair or a pair of crutches to get to the car. He told us they don't have any crutches I could use and if I wanted to get a pair I would need to sign another form agreeing to pay for.them. I asked if I could use the wheelchair and he said, " as long as I brought it back in." Did he think I was gonna try to steal his little crooked rolling wheelchair? By the way, they ruled out any fracture and put me in a walking boot, then called me the next day and told me a radiologist had looked at my xrays and confirmed that my tibia was fractured. It was then they told me to make sure and not put any weight on the foot, after I had spent an agonizing night trying to figure out why my leg was.still hurting so bad if this was just torn ligaments. Also after they were willing to let me walk out using the aircast. This follow up call the next day also reminded me of one very important thing they did not do which is I did not receive any Discharge plan or paperwork whatsoever. Only thing that was gone over with me to sign was one sheet of paper making sure I signed to take responsibility for paying for the aircast if insurance didnt cover it. I have to say I have never been to any medical appointment much less an urgent issue, where you don't leave with discharge recommendations. Again, overall poor service in general. The physician over.this practice should really do.some.training for the staff on customer.service, person centered planning, and maybe occupational basics as I had to figure out myself how to climb up on the xray table while the unhelpful LPN just stood there. The front desk receptionist did.walk out with me and offered to help me get into the car..however I think the real reason was to make sure I.didnt steal the precious crooked wheelchair! Definately not a place I will return to again unless it is to hand this feedback out to everyone that works there. As a Quality and Compliance specialist who ensures hospitals are conforming to best practices and minimum accreditation standards, they might be interested to know I do know what I am.talking about. Perhaps one thing that I did miss is that they are not Joint Commission accredited whereas some Urgent Cares are. Look for that gold seal of approval when you visit a place as there are then at least minimum expectations that staff are held accountable to follow.

Went in on a Sunday (12-11-2022), with my sick child. We stood in line waiting for them to open…read morewith other mothers with their sick children. When we entered we were told that we couldn't be seen, even though their website stated walk ins welcome on this specific day. What Healthcare establishment turns away the sick? Especially children? I'm absolutely disgusted with them as this isn't the first instance of either being turned away or being treated rudely. This place is an absolute joke. And people need to be made aware!

I have 2 doctors at this hospital and both are excellent.My care has been good and polite office…read moreworkers.My doctors listen and do their best to help me.

I had a colonoscopy at Vanderbilt Hospital in Nashville a few years ago, and they were unable to…read morecompletely see what they needed to see. They actually did TWO procedures on me in the same day. Once it was time to have another one, I had move into an area near Dickson. Of course I thought that the big name hospital in Metro Nashville would have the finest. I instead booked my colonoscopy at Horizon Tristar and the doctor I ended up was Dr. Hasanin. l explained my past issues and he assured me that it would be fine. He indeed was able to complete the procedure with no problems, removed polyps and all went well. I was so trilled to find a caring and highly competent doctor near by! I have since then had another one 5 years later and it went great again. I can't give Dr. Hasanin a higher recommendation. Note: The staff was wonderful too. Highly recommend.

Dr Brace and staff are all very nice but not very efficient. I've been off work for several weeks…read morefrom a surgery she did and have taken them paperwork for my short term disability. The 1st time I took papers to them it took about almost 3 weeks, several calls and a 30 mile ride to their office to get it completed. 2nd time still took several days and for this 3rd time, I took the paper 1 day and she was off. They said they'd give it to her the next day. Note 4 days later, I'm still waiting. So if you foresee needing to be off long enough to get short term disability, I'd pick another doctor's office. Good luck

I came to Dr. Bork with a severely compromised foot. It was completely collapsed, and I was walking…read moreon the side of my ankle rather than on the sole of my foot. I was in a lot of pain and quite disabled. I really thought I was coming to her initially to get some sort of brace, but instead she offered me a life-changing surgery. Dr. Bork performed an ankle fusion and also corrected some problems with tendons and arthritis buildup. It was a very complex surgery, and the recovery was lengthy, but I must say that the outcome was better than I could ever have hoped for. My foot is now strong and functional and, amazingly, the pain is gone. I had resigned myself to being disabled the rest of my life. In addition to being highly skilled, Dr. Bork is the nicest person you will ever meet. She takes time to talk with you about concerns and answer questions and does it all with kindness. Her staff is organized, efficient, and pleasant. I've never had a bad experience there. Highly recommend.

I left The Ranch and attempted suicide two days later. A requirement for stay was to stop taking my…read moreanxiety medication. Most of my clothes were taken away when I arrived and they were items I was told over the phone that I could bring. I had to cook my own meals plus a dinner for the entire house which was 20 girls plus house mothers. This is a lot for someone who could barely function and required treatment. I was there for 10 days and not allowed to make phone calls. None! The therapist told my husband I was not doing well and needed a higher level of care. He then left for the weekend. I was nearly catatonic and could barely form a sentence. I tried talking to the house, mothers, a nurse, the doctor, therapist, and the head therapist and I could not get the help I needed. I'm still being treated for PTSD from staying at The Ranch and it has been seven years. The only time I felt safe was my last night in the infirmary before I left. This is not a place for someone with any sort of mental disorder. It is more of a recovery center for addiction. It is a holistic approach to healing. Please read reviews carefully before you go. I was struggling from grief, depression, and anxiety. I was desperate and didn't know where to turn. I thought The Ranch was my answer and it was almost my ending.

I have had two close family members go through The Ranch. Charlie who oversees the family program…read moreis an amazing human who holds space for hurting family members. The family program is very special and creates support for those closest to the person in treatment. Addiction and mental health issues don't just affect the person, it affects those around them who love them. Getting tools to better understand yourself and your loved one is a game changer. It's a light on a path of how to move forward. We have our own work to do, and The Ranch is showing up in that space to bring healing and much needed tools!!

It is unbelievable that he is licensed to practice medicine PERIOD! He has no bedside manner…read more There is no appearance of concern or compassion for the patient. He stood as far away from me as he could get....all masked up. He was the ONLY hospital staff masked but stated it was a rule. He was hateful and rude to the other staff members and blamed a mistake on two young nurses. I'm not sure when he went to medical school that he understood a doctor cares for SICK people. The other hospital staff went above and beyond to compensate for his arrogance and rude behavior. I pray for anyone having an emergency with him attending. He may have completed medical school, but he has a lot to learn.

Jason Lippert, MD is an emergency room physician who has the worst bedside manner I have ever had…read morethe misfortune to encounter in any physician. He is young, and I shudder to think how many years he has ahead of him to make vulnerable, sick people even more anxious and miserable.

I was seen on Saturday 2/12/25. I had been feeling sick with symptoms of fever, chills, body aches,…read morechest pain, etc. After I was swabbed the test results came back negative, I had requested a PCR test prior to being swabbed as I was told Flu A rapids were not very accurate. They denied me as I was told "the provider doesn't like them". When the provider told me the results were negative , I asked if she was concerned with my symptoms of chest pain and bloody taste in my mouth, she answered "no". I also asked if she was concerned with the fact that I had a fever and I asked if I was contagious, she said "if you have a fever you're contagious". This confused me as I had received all negative test results. I received a steroid shot as that was recommended. I left feeling as if she did not care or take the proper time to access me as she hardly let me get a word in before trying to slip out the door. My family member works at a lab in the area and told me to come to her house to do another rapid Flu/Covid test. It popped immediately positive for FLU A. So not only did the staff there rush me and disregard my symptoms/concerns, they did not do their due diligence and give me the time and consideration I deserved as I am a paying patient. I honestly understand how Flu A is so rampant right now as the testing is done in a rush to keep the patients flowing. If I did not have someone in the medical field to re-swab me the SAME HOUR as being swabbed in the lab at DMA SOUTH, then I wouldn't have known I had it and would have probably unknowingly spread it to someone else. Not sure this will even do any good just spreading awareness.

Nurses never return calls,no matter how many times you leave messages and refuse to see you if your…read morenot seeing the same doctor that you did originally,very rude