I was just an inpatient at horizon hospital. I would like to say that all my nurses that took…read morecare of me while I was there for 3 days were top notch. they listened to me. helped me keep my pain under control from broken ribs. I had a brand new nurse, Harley who took care of me on night shift and she did a great job. I think she is going to make an excellent nurse as she goes along. thank you to all my nurses for doing such good work and special thanks to Jenn for excellent technique with IV's.

I found myself an inpatient at TriStar Horizon (NO, I'm not contagious!) They've taken pretty good…read morecare of me here. I'll break things down into pros and cons: Pros: 1. Everyone here is super-nice and respectful. 2. My privacy has been respected. I mean, they keep the door shut when you're buck naked in bed, or having a procedure performed. 3. Everyone is genuinely interested in helping you recover your health so you can get back to your life. Cons: 1. Sometimes when you use the call button to summon some help, they might forget about you. (I'll grant that you might be trying to reach someone when it's super-busy, but this happens more often than I'd like to see. Surely there's a solution to this problem.) 2. The menu is BORING! There are only so many days a person can eat overcooked scrambled eggs and tough turkey sausage. Thankfully, you have a little wiggle room if you can get hold of their "Menu at a Glance" which has a few different options you can request by calling down to the dietary office. 3. I use CPAP therapy, but I was only allowed to use a hospital-approved machine. A very loud hospital-approved machine with a very ill-fitting face mask. I mean, it got the job done, and I didn't suffocate in my sleep, but... That's all I can say about that. All in all, it's been a good stay, if you can forget you're in a hospital. I realize that everyone's experience with TriStar Horizon may differ. We've all heard the horror stories about different facilities. As for my experience, it's been pretty good, no horror stories and only a few minor inconveniences. No major complaints. I'm happy I chose to be treated here. And I recommend them.

I honestly don't know why this facility has bad reviews…read more We're from out of state and my husband's a truck driver so we were in the area passing thru for a delivery and this was the closest most convenient hospital. A suit case full of toys fell on my daughter head and I immediately looked for a place to take her in just to be safe and for a peace of mind. I was so weary of taking my daughter here because of the reviews but they were great!! Wait time was like 5-10 min before we were seen. They took us into a room and a dr was in within 5 min. We weee in the radiology room getting my daughter a CT scan within 20 min of getting there. The only thing that took a while was the final results from the radiologist. Fantastic team.

Fast caring and knowledgeable. I have been there several times. They helped save my life! Thank all…read moreof you for helping me.

DMA has every specialty I would need, and means I can get great care without having to drive…read morethrough Nashville. The facilities and providers have always been reliable and top notch.

dr patel does not seem to know what he is doingthese people are insurance leeches.they do not…read moreaddress the problems at hand. they schedule procedures without notifying the patient or family involved. in the future i will go elsewere

They were fast, friendly and offered the best medical care. I went in not feeling well at all and…read moreit ended up being an emergency situation. They got me in promptly and got me stabilized for the ambulance. I'm grateful for their care.

I had been to Urgent Care previously and got very good service so yesterday when I took a fall, I…read morewent there to be checked out instead of the ER. Big mistake. First they obviously don't know the meaning of triage as I.was in major pain when I walked in and it was apparent to all the others in the waiting room who were there for cold symptoms and other less urgent issues. However I sat.there waiting for about 45 minutes before I was seen. The LPN who called me back was not very friendly , tried to get me on a scale and I asked if it was.really necessary.and she just kind of nodded..I then tried to stand up but couldn't. Fortunately physician or NP in hallway saw what was happening and the obvious pain I was in , so she intervened and agreed.there was no need to get on the scale. The physician or NP was very caring and I would rate the experience with her alone a 4.5 as she was attentive and caring. Only thing that she could have done better is introduce herself as I didn't even get her name nor do I recall her asking what mine was. Initial person who worked with me also took me for.xrays and was just not very friendly through the whole procedure of several xrays. She probably could use some.training in bedside manner but also in how to push someone and care for them in a wheelchair. Several times if I had not been watching and picked my foot up, she would have banged it into something. I had to ask her to push me from waiting area back to room as when she called my name she just stood there watching me.struggle with pushing myself straight. Third person I.came.in contact was a male.LPN or nurse, who came.in to put my foot into an aircast. This guy was rude, also had no bedside manner and when I had questions about the aircast answered my question very briefly and then as he quickly turned to leave the room, reminded me that he had given me an instruction manual. I wanted to throw it at him and tell him that people in alot of pain don't necessarily focus on finding page 37 of the manual to get a question answered! (And yes surprisingly they did do a pain scale with me when I first got into the room and I told them I was at a 10 on.a scale of 10). Again, no one except the NP or physician who actually treated me.seemed very concerned about the pain I was in . I also asked this male.nurse if we could use the wheelchair or a pair of crutches to get to the car. He told us they don't have any crutches I could use and if I wanted to get a pair I would need to sign another form agreeing to pay for.them. I asked if I could use the wheelchair and he said, " as long as I brought it back in." Did he think I was gonna try to steal his little crooked rolling wheelchair? By the way, they ruled out any fracture and put me in a walking boot, then called me the next day and told me a radiologist had looked at my xrays and confirmed that my tibia was fractured. It was then they told me to make sure and not put any weight on the foot, after I had spent an agonizing night trying to figure out why my leg was.still hurting so bad if this was just torn ligaments. Also after they were willing to let me walk out using the aircast. This follow up call the next day also reminded me of one very important thing they did not do which is I did not receive any Discharge plan or paperwork whatsoever. Only thing that was gone over with me to sign was one sheet of paper making sure I signed to take responsibility for paying for the aircast if insurance didnt cover it. I have to say I have never been to any medical appointment much less an urgent issue, where you don't leave with discharge recommendations. Again, overall poor service in general. The physician over.this practice should really do.some.training for the staff on customer.service, person centered planning, and maybe occupational basics as I had to figure out myself how to climb up on the xray table while the unhelpful LPN just stood there. The front desk receptionist did.walk out with me and offered to help me get into the car..however I think the real reason was to make sure I.didnt steal the precious crooked wheelchair! Definately not a place I will return to again unless it is to hand this feedback out to everyone that works there. As a Quality and Compliance specialist who ensures hospitals are conforming to best practices and minimum accreditation standards, they might be interested to know I do know what I am.talking about. Perhaps one thing that I did miss is that they are not Joint Commission accredited whereas some Urgent Cares are. Look for that gold seal of approval when you visit a place as there are then at least minimum expectations that staff are held accountable to follow.

I have 2 doctors at this hospital and both are excellent.My care has been good and polite office…read moreworkers.My doctors listen and do their best to help me.

I had a colonoscopy at Vanderbilt Hospital in Nashville a few years ago, and they were unable to…read morecompletely see what they needed to see. They actually did TWO procedures on me in the same day. Once it was time to have another one, I had move into an area near Dickson. Of course I thought that the big name hospital in Metro Nashville would have the finest. I instead booked my colonoscopy at Horizon Tristar and the doctor I ended up was Dr. Hasanin. l explained my past issues and he assured me that it would be fine. He indeed was able to complete the procedure with no problems, removed polyps and all went well. I was so trilled to find a caring and highly competent doctor near by! I have since then had another one 5 years later and it went great again. I can't give Dr. Hasanin a higher recommendation. Note: The staff was wonderful too. Highly recommend.

I came to Dr. Bork with a severely compromised foot. It was completely collapsed, and I was walking…read moreon the side of my ankle rather than on the sole of my foot. I was in a lot of pain and quite disabled. I really thought I was coming to her initially to get some sort of brace, but instead she offered me a life-changing surgery. Dr. Bork performed an ankle fusion and also corrected some problems with tendons and arthritis buildup. It was a very complex surgery, and the recovery was lengthy, but I must say that the outcome was better than I could ever have hoped for. My foot is now strong and functional and, amazingly, the pain is gone. I had resigned myself to being disabled the rest of my life. In addition to being highly skilled, Dr. Bork is the nicest person you will ever meet. She takes time to talk with you about concerns and answer questions and does it all with kindness. Her staff is organized, efficient, and pleasant. I've never had a bad experience there. Highly recommend.

Dr Brace and staff are all very nice but not very efficient. I've been off work for several weeks…read morefrom a surgery she did and have taken them paperwork for my short term disability. The 1st time I took papers to them it took about almost 3 weeks, several calls and a 30 mile ride to their office to get it completed. 2nd time still took several days and for this 3rd time, I took the paper 1 day and she was off. They said they'd give it to her the next day. Note 4 days later, I'm still waiting. So if you foresee needing to be off long enough to get short term disability, I'd pick another doctor's office. Good luck

The Ranch absolutely changed my life. It gave me a space to heal, grow, and perspective on how to…read moreturn away from my addictive behaviors and start living a healthy life. ***Disclaimer: no addiction treatment center is perfect, and The Ranch is far from it. But I'm giving them 5 stars for ultimately helping me achieve the goal I set out for upon coming here: to find peace and hope in my life. PROS: -Therapists. They are genuine, caring, and skillful. I learned so much about myself through them and was given the tools to begin my recovery journey. Special shout outs to Matty, Rob, Dr. Kirby, Jeff, Lene, Charlie, Tracey, and all of equine staff. -Community. The men in my house were supportive, understanding, nonjudgmental, and an essential part to my recovery. -Staff, such as BHTs, nurses, medical providers, etc. They gave me so much wisdom and support. Shout out to James, Jamie, Kevin, Kendall, Jason (provider), and Jennifer (nutritionist). -Scenery. It's a beautiful part of TN and I saw some of the best sunsets in my life there. We also gave names to the cute deer and gophers roaming near our house. CONS: -Unorganized. This medical facility's schedule and communication system feels like it's run by monkeys. We occasionally missed appointments because of miscommunication. Transported to the wrong house sometimes. Had issues getting my medical needs met sometimes due to lack of communication. To this day, I am still waiting to get an email back from my case manager, Mary, for important information about my short-term disability. -The Ranch has 95% amazing therapists on staff. However, I did not like the way Lenny (Thanksgiving Day therapist) and Sigrid (Saturday therapist) ran their sessions. Lenny cut clients' shares off short and her sarcasm was very rude. Sigrid could not take control of her classes from rude clients and was not engaging to listen to. -The Ranch also has 95% amazing BHTs, medical staff, transport crew, etc. However, I did not like my experience with Marsha. She is a BHT for the men's houses and treated us like children. I understand I am an addict, but that does not give you permission to talk down and patronize me. -Small, but sometimes inconvenient and absurd rules, including corporate taking away campfire privileges due to past clients' behavior, limitations on what groceries they would buy for the houses, and having my shampoo and conditioner locked up for a time due to certain chemicals in it. ***Overall: recovery truly only works if I am willing to work my recovery. Even the most pristine, Cadillac of recovery centers will not help me if I am not willing to accept the help given. Nothing changes if nothing changes, so if I wanted my life to transform, I needed to be willing to radically change the way I believe and behave. Notes to corporate: If I had a million dollars and could change anything about The Ranch, it would be the communication, connection between corporate leadership and staff members working directly with clients, and the aftercare plan structure. I felt this constant frustration from lack of communication and how it affected me as a client. I had to ask BHTs to send out daily reminders to other staff members to get anything communicated, whether that be scheduling medical appointments, seeing my case manager, etc. I missed my 1st trauma therapy session because somewhere in the chain of communication that information was lost. I've been transported to the wrong places several times during my stay. I also felt like corporate was constantly implementing rules without considering the true needs of clients here at The Ranch. Fire privileges were taken away because past clients decided to be stupid and throw gas canisters into the fire. It was sad to see clients not able to have proper going away ceremonies by the fire. Lastly, I am glad I have connections to 12 step programs before entering The Ranch because the only thing my case manager set up was connecting me with a therapist. I am still waiting on paperwork to finalize my short-term disability.

HORRIBLE experience. Staff allows other patients to police each and bully them and does nothing to…read morestop them or prevent it. The therapy is a joke, most people leave never 1x having a riding lesson, they cancel you're individual therapy every other time because they're running late, and only go to 1 AA meeting a week. The houses are run down, showers remain broken and backup for weeks. It's more glorified babysitting than a rehab.

It is unbelievable that he is licensed to practice medicine PERIOD! He has no bedside manner…read more There is no appearance of concern or compassion for the patient. He stood as far away from me as he could get....all masked up. He was the ONLY hospital staff masked but stated it was a rule. He was hateful and rude to the other staff members and blamed a mistake on two young nurses. I'm not sure when he went to medical school that he understood a doctor cares for SICK people. The other hospital staff went above and beyond to compensate for his arrogance and rude behavior. I pray for anyone having an emergency with him attending. He may have completed medical school, but he has a lot to learn.

Jason Lippert, MD is an emergency room physician who has the worst bedside manner I have ever had…read morethe misfortune to encounter in any physician. He is young, and I shudder to think how many years he has ahead of him to make vulnerable, sick people even more anxious and miserable.

I was seen on Saturday 2/12/25. I had been feeling sick with symptoms of fever, chills, body aches,…read morechest pain, etc. After I was swabbed the test results came back negative, I had requested a PCR test prior to being swabbed as I was told Flu A rapids were not very accurate. They denied me as I was told "the provider doesn't like them". When the provider told me the results were negative , I asked if she was concerned with my symptoms of chest pain and bloody taste in my mouth, she answered "no". I also asked if she was concerned with the fact that I had a fever and I asked if I was contagious, she said "if you have a fever you're contagious". This confused me as I had received all negative test results. I received a steroid shot as that was recommended. I left feeling as if she did not care or take the proper time to access me as she hardly let me get a word in before trying to slip out the door. My family member works at a lab in the area and told me to come to her house to do another rapid Flu/Covid test. It popped immediately positive for FLU A. So not only did the staff there rush me and disregard my symptoms/concerns, they did not do their due diligence and give me the time and consideration I deserved as I am a paying patient. I honestly understand how Flu A is so rampant right now as the testing is done in a rush to keep the patients flowing. If I did not have someone in the medical field to re-swab me the SAME HOUR as being swabbed in the lab at DMA SOUTH, then I wouldn't have known I had it and would have probably unknowingly spread it to someone else. Not sure this will even do any good just spreading awareness.

Nurses never return calls,no matter how many times you leave messages and refuse to see you if your…read morenot seeing the same doctor that you did originally,very rude