I left The Ranch and attempted suicide two days later. A requirement for stay was to stop taking my anxiety medication. Most of my clothes were taken away when I arrived and they were items I was told over the phone that I could bring. I had to cook my own meals plus a dinner for the entire house which was 20 girls plus house mothers. This is a lot for someone who could barely function and required treatment. I was there for 10 days and not allowed to make phone calls. None! The therapist told my husband I was not doing well and needed a higher level of care. He then left for the weekend. I was nearly catatonic and could barely form a sentence. I tried talking to the house, mothers, a nurse, the doctor, therapist, and the head therapist and I could not get the help I needed. I'm still being treated for PTSD from staying at The Ranch and it has been seven years. The only time I felt safe was my last night in the infirmary before I left. This is not a place for someone with any sort of mental disorder. It is more of a recovery center for addiction. It is a holistic approach to healing. Please read reviews carefully before you go. I was struggling from grief, depression, and anxiety. I was desperate and didn't know where to turn. I thought The Ranch was my answer and it was almost my ending. read more

I have had two close family members go through The Ranch. Charlie who oversees the family program is an amazing human who holds space for hurting family members. The family program is very special and creates support for those closest to the person in treatment. Addiction and mental health issues don't just affect the person, it affects those around them who love them. Getting tools to better understand yourself and your loved one is a game changer. It's a light on a path of how to move forward. We have our own work to do, and The Ranch is showing up in that space to bring healing and much needed tools!! read more

Worst place I've ever seen. This place only cares about money. I left there wanting to kill myself. They make you do manual labor the entire time you are there; so they can save money on paying staff. They should be shut down. Don't go there read more

Terrible care all around. I wouldn't send my worst enemy here. I barely made it into the house I was going to stay when an RA told me none of them had the time and that we'd get the best care from each other. I actually got worse staying at the ranch. I saw other women deteriorate before my eyes too. I had no addictions yet the entire program is set up for addicts. They made you feel guilty for enjoying music or talking to your husband or waiting patiently for over an hour to receive your meds. I was transported to the ER because I was in such bad shape and when I was waiting to be transported, they had me fill out surveys!!!!!!!!! No chore was clearly defined and if a person missed a chore they punished everyone instead of the one person who missed their chore. The RAs were so passive aggressive and in need of their own therapy and the psychiatrist was cold and calculated. read more

I was patient at The Ranch several years ago. I still have nightmares from the trauma I suffered there. I was sent there by my family after the sudden death of my husband. We were told they had grief counseling. I never received any counseling for my depression and grief. They housed me in a sex addiction facility with 12 girls under 20 who were addicted to various hardcore drugs. At the time, I was 64. It was unbearable. I attended all group counseling sessions but none related to me or my situation. I was not allowed access to my phone or money. After I was allowed access to my checkbook so I could make my final self payment of $16,000, they allowed me to leave. They should not be allowed to operate. read more

As a family, we are very thankful we were encouraged to join The Ranch Family. After 9 visits in short term mental health facilities, we were more afraid than ever. My son said, dad, I need long term care to have a chance. we called a great facility in Charlotte NC and they unselfishly suggested The Ranch as our best option. We drove the 8 hours to get there and with some reservation, I left my son with a group of strangers. That group of strangers became our life-line to helping our son see light at the end of his darkest tunnel. The family counseling aspect should be a part of everyone's journey at The Ranch. Charlie, the Lead Councelor in that program is off the charts amazing. While you drop off your family member so they get what they need, each family member learns a lot about themselves and their wounds in the journey. My son is soon to return, (there two months) and we are both looking forward to our new start. The Ranch isn't perfect but neither are those visiting. The imperfection embraces each other for an amazing journey. Success at The Ranch is a shared responsibility, the Staff, the Client and the Clients Family. My very best to each of you searching for a best program fitting your families needs. We are thankful The Ranch was there for us. Jim C 09/26/24 read more

My name is Tony I am a acholic in recovery THANKS TO THE RANCH. I was in addiction for about 20 years. I came to a point in my life that I knew I had to make a change for ME. I went to several other treatment centers, before I found THE RANCH. I did not know what expect or what to do!! Upon arrival I was immediately received with open arms. The housing is outstanding with plenty of open spaces. The staff is unforgettable. They went out of their way to make sure all my needs were met. Not only did they take care of my needs there. They went further to make sure I had everything I needed for success in my recovery after I left. Today I am proud to say I have 18 months in recovery. read more

Went here for mental health rehab. The therapists were amazing, especially my trauma therapist, Whitley. The staff was hit or miss, but mostly good. The other patients I met there were great, talking to them during group therapy and otherwise was instrumental to my recovery. My biggest issue with this place was the psychiatrist. He didn't seem to care about me or anything I told him. I feel that he impeded my recovery more than anything. Overall, I do recommend this place as it honestly saved my life. read more

The Ranch absolutely changed my life. It gave me a space to heal, grow, and perspective on how to turn away from my addictive behaviors and start living a healthy life. ***Disclaimer: no addiction treatment center is perfect, and The Ranch is far from it. But I'm giving them 5 stars for ultimately helping me achieve the goal I set out for upon coming here: to find peace and hope in my life. PROS: -Therapists. They are genuine, caring, and skillful. I learned so much about myself through them and was given the tools to begin my recovery journey. Special shout outs to Matty, Rob, Dr. Kirby, Jeff, Lene, Charlie, Tracey, and all of equine staff. -Community. The men in my house were supportive, understanding, nonjudgmental, and an essential part to my recovery. -Staff, such as BHTs, nurses, medical providers, etc. They gave me so much wisdom and support. Shout out to James, Jamie, Kevin, Kendall, Jason (provider), and Jennifer (nutritionist). -Scenery. It's a beautiful part of TN and I saw some of the best sunsets in my life there. We also gave names to the cute deer and gophers roaming near our house. CONS: -Unorganized. This medical facility's schedule and communication system feels like it's run by monkeys. We occasionally missed appointments because of miscommunication. Transported to the wrong house sometimes. Had issues getting my medical needs met sometimes due to lack of communication. To this day, I am still waiting to get an email back from my case manager, Mary, for important information about my short-term disability. -The Ranch has 95% amazing therapists on staff. However, I did not like the way Lenny (Thanksgiving Day therapist) and Sigrid (Saturday therapist) ran their sessions. Lenny cut clients' shares off short and her sarcasm was very rude. Sigrid could not take control of her classes from rude clients and was not engaging to listen to. -The Ranch also has 95% amazing BHTs, medical staff, transport crew, etc. However, I did not like my experience with Marsha. She is a BHT for the men's houses and treated us like children. I understand I am an addict, but that does not give you permission to talk down and patronize me. -Small, but sometimes inconvenient and absurd rules, including corporate taking away campfire privileges due to past clients' behavior, limitations on what groceries they would buy for the houses, and having my shampoo and conditioner locked up for a time due to certain chemicals in it. ***Overall: recovery truly only works if I am willing to work my recovery. Even the most pristine, Cadillac of recovery centers will not help me if I am not willing to accept the help given. Nothing changes if nothing changes, so if I wanted my life to transform, I needed to be willing to radically change the way I believe and behave. Notes to corporate: If I had a million dollars and could change anything about The Ranch, it would be the communication, connection between corporate leadership and staff members working directly with clients, and the aftercare plan structure. I felt this constant frustration from lack of communication and how it affected me as a client. I had to ask BHTs to send out daily reminders to other staff members to get anything communicated, whether that be scheduling medical appointments, seeing my case manager, etc. I missed my 1st trauma therapy session because somewhere in the chain of communication that information was lost. I've been transported to the wrong places several times during my stay. I also felt like corporate was constantly implementing rules without considering the true needs of clients here at The Ranch. Fire privileges were taken away because past clients decided to be stupid and throw gas canisters into the fire. It was sad to see clients not able to have proper going away ceremonies by the fire. Lastly, I am glad I have connections to 12 step programs before entering The Ranch because the only thing my case manager set up was connecting me with a therapist. I am still waiting on paperwork to finalize my short-term disability. read more

I wish I could give zero stars, or better yet negative stars. I was here from Dec 2016 to March 2017. I went there to get help for my trauma and left even more traumatized than I went in. To this day I continue to have nightmares, flashbacks, and intrusive thoughts about this facility. I got NOTHING out of my time here except more trauma and a deepened mistrust of other people. Here are some things that happened to me. I'll put as much as I can within the character limits. Additional experiences in picture form attached. Feel free to ask me anything about my experience. - I went there for help with my trauma. I was told that they specialized in a variety of trauma treatments and had programs specifically for people with mood disorders. I'm overweight and a recovering bulimic that confessed to having purged within the past six months and my tendency to emotionally overeat, convincing staff I should go to the eating disorder house instead of the mood disorder/trauma house. I was one of two people there that weren't anorexic, and the program was directed almost entirely toward helping those with anorexia. Far, far from my issue when it came to disordered eating. - Never really did get any DBT sessions or trauma therapy, which was the entire reason I went there. - Are you an introvert that requires time alone to recharge your social batteries? Too f***ing bad, because no matter how far you are into your treatment, no matter how well you've behaved, no matter how much the staff supposedly trust you, you're not allowed to be alone unsupervised and everyone must be in the day room from the time we start preparing breakfast (6AM) until we finish for the day at 8PM. Also you'll be sleeping with two roommates in one small bedroom, so have fun with that. - While there I was diagnosed with autism. This was understandably distressing to discover. The day I got my results I wanted to call my mom to talk about it and to seek comfort. I was told no because "that's codepenent behavior". Had to wait two weeks to tell my mom after begging my therapist to let us call her during our session. - There were no clocks. Anywhere. I didn't have a way to track the passage of time throughout the day and it drove me absolutely CRAZY. Luckily I was able to ask my mom to mail me a watch, but I was discouraged from wearing it "too often". - Any and all affection between clients was banned. I once got yelled at for allowing another client to braid my hair. - I got seriously sick and the RAs said it would be a few days until I could see a doctor at the main campus. I was running a fever ranging from 100 - 103 for days but was still forced to participate in the daily schedule and meal times. Things kept getting worse and worse and I was in a lot of pain. The first doctor I saw at the main center pooh-poohed it as a cold and told me to tough it out. Another week passes and I'm constantly running a temp of 102. I see a different doctor who takes it seriously. Turns out I had a severe sinus infection that had been festering and would have progressed into pneumonia if left untreated for much longer. I was given antibiotics one day to rest in bed. - I got denied orthodontic care and would have to sneak off so I could try to push my wire back into place by myself with a crochet hook. I was told they couldn't take me to an orthodontist because it would "take time away from my treatment". It got so bad I'd have close to two brackets completely empty with the wire shifted that far to the left. It was horrible. If I didn't eat (because I was in pain???) the RAs would revoke privileges When I got home my teeth were messed up to the point I had to be in braces for another year instead of a few more months like had been intended when I first left for treatment. - Upon discharge they failed to return my ipod nano and $100 in cash. We had to repeatedly nag them for them to send it back. This place does not care about the wellbeing of their patients. All they care about is how much money they can make off of your suffering. read more

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My husband came back saying he was a changed man. He said all the right things, but didn't seem like he got any real help. They promised equestrian therapy, he saw the horse twice in an entire month and rode them once. He shared a home with violent criminals and everything was old and broken. I wouldn't recommend this to anyone. I think someone would be better off at rolling hills or any other mental hospital. This is for rich people to pay a lot and be told they are better without actually found the work. If you fit in that category or it was court ordered then go for it. read more

After throwing myself into the program and trusting the process I was able to experience a growth and healing unlike anything I could have anticipated. I will be forever grateful for the blessing that was my time at the Ranch. I was safe. I was soothed. I was loved. I was challenged. If you're looking for a place that will push you to work through your feelings, face your trauma, and develop your sense of inner strength, this is the place for you. Sidebar: Lauren Mourier is THE greatest trauma therapist in all the land. read more

The intake line had us sold. They were incredible. Don't be fooled. They are in sales! Do you research. Read the reviews. Had we read them we would have done things very differently. Look at those reviews that are also suspiciously written by employees vs. patients. Before you send your loved one here you might ask for actual & recent photos of the home they will be staying in. Ask how long their therapists have worked there? What is their staff turn over rate? Their website is amazing, ....amazingly deceiving.... Marketing at its best. The facilities are dilapidated and nothing as promised or marketed. It suggests a serene environment with equine therapy. Time with horses is 1x a week for about 1 hour And you do not get to ride them as photos suggest. Or the gym photographed.... In reality, you are allowed 2 days a week in their "gym". The houses are all scattered around and not what they describe as a 2000 acre ranch. Most of the staff seems unhappy about their jobs and openly discuss how many people are quitting due to management changes. There are a few talented and caring therapists. But the majority or the RAs, caseworkers and staff lack basic respect or compassion for people. I was appalled by many of the stories of how people were treated there. Let me share the first 24 hours experienced. Upon arrival you are taken to "medical" for a 24 hour hold. Which had we been told what that looked like we could have been emotionally prepared. We had NO IDEA. He was greeted by a disorganized staff more interested in complaining about their job than showing any empathy or concern for the men and woman who just arrived and placed their lives in their hands. After a few hours of sitting around in a lobby waiting for their room(s) they were given dinner which consisted of old hot dogs, bagged lettuce and salad dressing that had all expired. NOT one bottle was within date. The place is dirty, cold and stale. In noting a review from Mike T on 5/5/2020 he stated "It is falling apart, They lack basic essentials..." Interesting the executive director commented "they take these comments seriously" Just wondering why the situation was the same 3 months later if they are actually taking the feedback seriously? This environment was supposed secure for their safety since some could have been suicidal. However all night long he was going into an unlocked office and calling me upset and sharing each story as they unfolded. None of the nurses or aids had a clue. Or cared. To include when they woke him up at 2am to say, "Hey is this your laptop? I forgot to list who it belongs to". As if that could not wait until the morning to ask. The facilities are in shambles and lack basic necessities they convey a message of dignity and worth to people in crisis. Instead their message is consistently clear, you are not worth it, this is good enough for you. I Fed/X sheets and a pillow because what was provided what insulting. And that is not to suggest our expectations were high, but the bed, sheets, and pillows were MANY years old and disgusting. The clients do all the cooking and cleaning. On Sunday's they make a shopping list for the week and share the duties of cooking meals and cleaning. I was told to expect a call from the case manager within the first 3-5 days. That call never happened. After my many calls and emails advocating, on week 3 they finally called me. Meds were prescribed on day 2, then promised on day 4 they would arrive. On day 5 it took me stepping in and escalating things. On DAY 6... meds arrived and were admitted after MANY, calls and emails. Burned through an entire week of waiting. Had they asked the questions I did on day 2 there would have not been any wait. Over 2 weeks after discharge date, 3 requests, and a few false promises they finally forwarded paperwork to our follow up providers on day 15. Find another place. I believe this used to have be good program, but something is seriously lacking. I could go on with many more details, but this summary should suffice. Keep looking, don't send your loved ones here! read more

This place is a joke they literally talk down to people about their recovery and unless you are doing what they think you should then your recovery is a joke to them they think MAT is trading one drug for another and have no education on any of it! Please really stop and take a look at all the bad reviews before paying a bunch of money to a place like this you're literally setting yourself up for failure all I'm trying to do is save you the heartache and the time and money before going forward with this judgemental - non-educated place!! read more

I am, and will always be eternally grateful for my time at The Ranch. Rewind to 2012. I had lost all faith in myself, and life itself. I didn't want to live any longer. The Ranch quite literally saved my life. I had hated myself for so long, I didn't even know if self love was possible. Don't get me wrong-- it wasn't a comfortable process. They had me take an honest look at myself and all my negative coping mechanisms. I had to be completely transparent, in order to move forward and heal from the traumas of my past. The trauma work I experienced with the therapists at The Ranch was some of the most healing work I've ever done. My primary therapist truly made me feel cared about as she fiercely advocated for me. Upon discharge I was provided with personalized tools by the therapeutic team to go out into the world and succeed- and I've done just that. read more

The Ranch has two things going for it: the therapeutic team and the horses. Otherwise it is awful. I went there to be treated for PTSD and Trauma from a history of abuse and recent spousal abuse. In the first week I was there, myself and three other women were sexually harassed in a meeting by the male clients, who are meant to be kept separate but are not. In fact, they are frequently left unattended on main campus; all turning and zooming in, ogling and drooling when we women are near. I was certainly not the only woman this happened to. Once I had to protect and extract another client who had been surrounded. When I discussed this with my primary therapist, she told me she too feels uncomfortable (and powerless to change this) on campus for this same reason. Disgusting and horrible. When I voiced a complaint, nothing was done, even after speaking with 4 different supervisors! This incident was then followed up by body shaming me at the all women residence, twice, again by supervisors. I was then denied phone privileges for speaking out and standing my ground. All of this severely interfered with my treatment and re-traumatized me at a place I went to for safety. I stayed on because, as I said, the therapeutic team was quite good, regardless. Additionally, the "sisters, " that is, the other female clients were super supportive as they too were there due to sexually related traumatic events. Having wasted 10 days with the above nonsense of my (covered by insurance) 28 day stay, and because I was making progress with therapeutic counseling -- including many 12 step meetings, group counseling, weekly EMDR, etc, --at the beginning of my final week, I asked for an extension to be worked out. On the day after my discharge date, a full 8 days after asking for the extension, when I believed everything had been taken care of, I was told that my insurance would not cover an extension, that my financial/medically responsible abusive ex refused to pay and that I had to leave immediately. I was thoroughly unprepared to go. In fact, I had had a most difficult Therapeutic Trauma Session that very morning which I had yet to even process, but regardless, I was out the door within hours. With no place to go, I booked a room at the nearest motel and was promptly dropped there. This was five days ago. In the meantime, I have contacted the Director of Alumni Affairs twice since and have heard nothing back. I still remain in Tennessee, staying at a youth hostel as I cannot return "home" due to to the abusive situation there. I honestly have no idea what to do next. On the whole, The Ranch has many severe and serious issues, I could go on and on... and on. And on the whole, these are Top Down issues. Whoever the executives are, they are clearly not interested in the safety, the well being, nor the recovery of the clients. This was made very evident not only by my treatment, but by the treatment of other clients and most importantly through the voices of the therapeutic team members who made very conspicuous their agreement regarding this matter. Until the management is changed, I would definitely not entrust The Ranch with your or your loved ones recovery. This is too bad because it could be a great place. Here is a shout out to my sisters- love you, be strong, &Hugs and Peace to you. B read more

They send all clients to the medical upon arrival. It is falling part. They lack basic essentails like toilet paper and soap. The staff is rude rascist and uneducated. Everything is disorganized and chaotic and the whole thing feels like an insurance scam. read more

It was here that I have learned the process of recovery is both a recovery from something unmanageable, and a recovery to something greater. The Ranch taught me how to add vibrancy to a previously grey life. The staff was amazing. The challenge of rediscovering my authentic self was cultivated in a very open, compassionate, and safe environment. I learned vulnerability was not just validated, but a true signal of a courageous life. The Ranch is a point of consolidation - to start the process, or to break through a recovery plateau - and I gained the tools here to continue to grow daily in all dimensions of my life. A great byproduct of my time at the Ranch is the change I have seen in my family because of the work I put in here. My time here not only affected my immediate family, but I hope everyone I have encountered since that time. To the Ranch I am highly grateful. read more

I came to The Ranch for severe depression. At first I was worried as to whether it would be the right fit for me, because I haven't ever had a substance abuse problem, but it turned out to be a perfect fit for my needs. The Ranch is not for everyone, which explains some of the less-than-optimal reviews you'll find here. It's not a good fit for anyone who does not want to work hard to get better. It's also not the best fit for a "rehab veteran" who's been to multiple different treatment centers -- but for a first-timer (and hopefully an only-timer), it was a great program. Here is why I liked The Ranch: --It provided a much-needed emotional detox from the stressors that were continuing to trigger my 'disease behaviors' such as isolation, negative thinking, suicidal thoughts, stress, etc. --It provided a challenging but important social and technology detox away from friends, family, social media, and work so I could focus on myself and on my healing. --It introduced me to the notion of a Twelve-Step program, inspired by AA, but not specific to it. I found this to be incredibly beneficial. I got started on that program while I was at The Ranch, and intend to continue "working the program" now that I'm out. --I worked with two therapists who were very helpful: Jennifer and Lauren. Lauren was my trauma therapist and she was especially fantastic. She helped me work through years' worth of pent-up feelings, stressors, and emotions through EMDR. I saw each of these two therapists once a week. --I was surrounded by peers in a safe, comfortable, home-like environment which helped facilitate my growth and open-mindedness to "surrender to the process." Our house was overseen by strict but kind R.A.s who kept us on track. --It taught me DBT skills and tools to use to better communicate with myself and others, self-soothe, and how to set and maintain healthy boundaries with loved-ones, peers, and colleagues. --I got to do equine therapy, which proved to be a relaxing, unique, and beneficial type of therapy for my brain. (But be prepared to roll up your sleeves and get dirty.) The Ranch is a wonderful place for healing from a variety of mental health and substance abuse issues -- if and ONLY if you are willing to do the work. Do not bother coming to The Ranch if you are entitled, lazy, not willing and ready to embrace treatment, and not at least somewhat self-sufficient. They do not hand-hold. They set expectations for you. They push you. And when they don't, you HAVE to take advantage of the environment and push yourself. You have to use any free time you are given to continue working on your assignments and practicing your skills. I am whole-heartedly happy to say that all of the pieces of the puzzle came together and really worked for me. I left feeling like I had overcome some major obstacles in combating what I had previously thought was untreatable depression. Two months out of treatment, I still feel better. I have a renewed sense of self-respect, and a courageous attitude to continue tackling my battle with depression, and the tools and skills to believe I truly can do it. "Just for today." Of course, the program is not perfect. Here is my constructive feedback for The Ranch team: --Please work on your communications process. There needs to be clearer communication once someone is admitted to the program as to what to expect, what to pack, and what your responsibilities are as the patient. There also needs to be clearer, more consistent communication with loved ones/contacts (if requested) once the patient is admitted to the program. --There should be a better greeting process upon entry. It's scary to arrive on location knowing you're about to embark on this type of journey, but I wasn't "officially" greeted by anyone or walked through exactly what would be happening. I just got pulled into a room to sign a bunch of papers and then was told to say goodbye to my family and follow someone into an unidentified building. --I wish there had been a better discharge process. Once I found out my insurance cut off, I literally had one day to get all my ducks in a row and arrange a pick-up. I know that's not entirely in The Ranch's control, but anything the team could do to help minimize the confusion would be helpful. --I don't think you can control this right now, either, but I wish you could pay your R.A.s better so that you could subsequently afford to be more selective in hiring them. The R.A. on duty made a huge difference in the experience of the day for each house. Some of them are FANTASTIC, and some of them are not. --One of the DBT teachers was very sub-par compared to Lauren and her team. Otherwise, I found it to be a very well-run and beneficial learning curriculum. All that said, I still give this place 5 stars because I definitely got what I came for: reprieve and recovery. I would do it all over again in a heartbeat. Thank you to everyone at The Ranch who helped me along the way! read more

Joe and the Team here are compassionate and open. The setting is unbelievably beautiful and peaceful. Truly a place to connect, with self with others with the Spirit of the Universe. To walk away from isolation and the drive for quick fixes. To step into and walk a new path. read more

If you want to leave with a different issue than when you first arrived this place will definitely work out for you. I'm now filled with intense feelings of resentment and trust issues for how I was treated within this facility. And I've had these feelings for the last 6 months. If you want to trust someone here and try to have a reasonable conversation about mental health during a 1 to 1 with a therapist this place will fall very short. There may be therapists at here that do care, but those employed at The mill and Hilltop do not. If you come here. I pray for your safety. Don't trust Jeff Rooney. This therapist will literally appear to be an exceptional therapist and then wack you behind your back with something disgusting. read more

DO NOT GO HERE, unless you seriously want to exacerbate your mental health/addiction issues. Saw the brochure in my therapist's tote bag, she said she had been at a conference. Leafed through the beautiful catalogue promising yoga, meditation, counseling, nutrition, I impulsively went bc hey Dr. Phil was on website endorsing it lol. Got there drove from PA to TN overnight. Staff didn't know why I was there or who I was. Medical records had been sent previous to my departure. Nancy Kirby solicitously gave me a cup of tea and assured me , " I was in the right place". I wasn't. The medical director was new and had just returned from a trip to Africa, told me "those people have a right to be depressed, you do not". The staff surreptitiously listens to conversations and reports back to him, out of context. Told the nurse she was giving me my medication Incorrectly and she slammed the med door in my face. I stopped eating there, so overwhelmed. They sent me from house to house, trying to figure out my disorder, ummm I already told you and you're supposedly the professionals. I kept asking what about the brochure, NONE of the staff knew anything about a brochure and what I was talking about. I went for a walk bc I was so overwhelmed and security followed me in a car. scary. After a week, I was finally allowed to call my husband, they listen to your phone call. Having a departure meeting with the medical director and Nancy Kirby and the nurse practitioner, as to my complaints, they left the door open. Umm you idiots ever heard of HIPAA. JHACO certified. What a joke. There are many more egregious incidents I could list, but then it would be a novel. read more

My husband and I are appreciative of their work with dual diagnosis and comprehensive care.

My son attended the ranch for mental health /- addiction and the experience for him was amazing. He not only had a great experience and got the foundation he needed through great therapy , groups etc but we as a family benefited from the family program . I'm beyond grateful that I looked beyond any negative reviews and as a family decided to place him there . I would highly recommend the Ranch , the staff is exceptional !! I never write reviews but felt it was the right thing to do read more

I came to the Ranch in February this year and it changed my life. All the staff and people who work there are on top of the care someone in my state needed. Scott took me by the hand and showed me the way. Thanks so much and if you think you need help, don't hesitate. Thanks Again read more

Hands down the most violated unsafe I have ever felt in my life - my less than 24 hour experience at the ranch was one of the top 3 worst things that's ever happened to me. Honestly I read the reviews and thought people were maybe exaggerating or stretching the truth or maybe it was ok that other people didn't like it and some did. We're all different. After going through what I just went through I know exactly why those people wrote those negative reviews and I completely identify with more than a few of them... so let me explain... I flew here all the way from California after working for about 2-3 weeks sorting out and comparing all of the too recommended trauma treatment centers across the states. The ranch honestly sounded so perfect being one of the only places that seemed to have a solid trauma program catered around PTSD. This is an extremely sensitive time of the year for me and after really being in a low place and being sold a sales pitch from their headquarters in Orange County I was convinced going to the ranch would be so beneficial to my life even tho it was far and going to be expensive for me to fly there since I just got laid off but it would all be worth it in the end and I'll be fine.. It will be worth it just push forward and go! So I worked with a guy named Kevin Noble from "the elements" on getting all my paperwork sorted out before arriving and just giving me an overview of what the ranch is how it works and learning about me too...I was honestly concerned with the negative reviews since there seemed to be such an imbalance of opinions. I asked the sales guy, Kevin about a few and he said part of our facility is a drug abuse center and none of those reviews are facts. None of what they are saying is true. I was like ok.... maybe he's right? Idk... anyway so I came to the ranch expecting that it was an incredible program for PTSD and Trauma. I was completely misled. Everything he told me from how the facility was run to the special treatment each individual gets based on their needs was a big fat blatant lie. My belongings were completely ripped through I was told that I was trying to bring "crack in" because Kevin told me I could bring my vitamins. I was accused and manipulated by the intake nurses who told me they were trashing my prescriptions I brought. I was completely blind sided and told that immediately upon checking in I was being put into a "detox" to go off my medications and I wouldn't be released until I showed no signs of withdrawal. I'm sorry but I'm in anti depressants and other medications that of course if you're going to stop me (or ANYONE for that matter) off a psychiatric medication cold turkey, there's gonna WB some suffering... so I was told because I had an "addiction"... uhh? WHAT!? This was never part of the deal. They tell you to bring ALLLLLL OF YOUR MEDS which I went out of my way to double up on because I was losing my insurance after I'd be done at the ranch and wanted to have extras on hand just to be extra cautious for myself but they tell you to bring all of your meds because they plan to trash them right upon arrival. Why would someone do this? My medicines are very expensive and after consulting with my own psych and personal therapist (that I have a very close and safe relationship with) we all decided (before arrival) at the ranch I was not going to use my time at the ranch to go off any medications because it would take away from the Focus which was diving head on into my trauma. This was expressed multiple times before coming. I spoke to Kevin about this as well and he iterated so many times that he spoke to the intake nurses I could bring mmkt medicines... even though he denies doing this now, I have screenshots and I will be posting them along with the emails and all correspondence. I am going to be writing an entire thing up about all the interactions - all the proof of screenshots and contracts and complete end to end all the information that is told to potential clients so the truth is clearly out there...im in shock a facility exists out there like this. I hope no one ever has to go through an experience like this ever again. They tried to tell me I was a drug addict and that I had to sign a contract I couldn't read. I'll be posting the rest of my review and all of the documents and texts at the bottom would Life. read more

I am a psychotherapist in private practice in Austin, Texas and refer very often to The Ranch. Over the past 25 years I have referred many of my clients to inpatient treatment both locally and nationally. I'll tell you honestly, referring to The Ranch in more work-for me and for the staff at the Ranch-and it is my favorite destination for my clients. It starts with the initial inquiry call, and follows through well after discharge. The Ranch staff make every effort to get as much detailed clinical information before the client arrives on property, and includes the me all along the process of intake, treatment, and discharge. Other places I've worked with are pretty good up front, and ok at discharge. The extra work and time involved with the Ranch pays high dividends for everyone I refer because they begin their recovery from day one with a massive head start and continue with a much deeper level of clinical work. Other reasons they are my favorite treatment center is the well trained, intuitive, and highly attentive staff; as well as the variety of treatment options and approaches available. It's one thing to have a great program, or even a beautiful facility, but without the right staff, people just don't make a lot of progress. The Ranch is the treatment center of choice for depression/mood disorders, substance abuse, process additions, eating disorders, trauma work, dual diagnosis, sexual/intimacy disorders and even personality disorders. read more

As a licensed professional working in the mental health field I cannot recommend this program. There are some staff who are wonderful caring people, however, there is a heavy presence of power, mandatory compliance even when it is not in the best clinical or helpful interest of the client. There are large discrepancies between what is marketed to an incoming client and what is available or followed through on, with clients once they arrive ( even if it is given in writing before arriving in Tennessee). Regardless of the program you are in at the ranch, you will be held within a 12-step framework which includes a heavy influence of repentance, shame, and owning things that may not be clinically appropriate if you are not there for substance abuse help. The focus for treatment is very narrow and rigid, and deeply rooted in traditional addiction programming. read more

There were a lot of amazing things about my experience at the Ranch. The most important was the piece I felt being there and my reconnection with my spirituality. The RA/adjunct therapists were very empathetic and I did feel safe in the house. From a mental health treatment perspective I am beyond disappointed. I went there specifically for trauma treatment. The website, along with The people I talked to in admissions Pretty much guaranteed me, that is what the focus would be and I would have availability to EMDR. The first two weeks I was there, My therapist told I wasn't stable enough for it. The last two weeks I was there I was told that they only had one EMDR therapist that really had any experience in it and getting on her schedule would be impossible. Guess other people who were seeing her had higher priority than me. Or I didn't run around causing enough noise to get noticed. That seemed to work also. Add to that some difficulty around my insurance coverage. So I was told one day I was discharging the next. We hadn't even started talking about a discharge plan. So in regards to my trusting that the ranch really had my best interest at heart, and just not the money they were getting from my insurance company I will have to say that's a big NO. I understand it's a business, just want you guys to know what it's gonna be like when you go in there. The admissions staff will lie to you to get you in the door. We even talked about it in our group and it is a known issue. I did leave feeling better than when I went in, so it's not all bad. Having to do it all over again, I would not choose the ranch for trauma therapy. read more

I was a client of The Ranch in spring 2017 and entered its gates at my very very lowest. I chose The Ranch because of its holistic approach and the fact that they had adventure therapy. I was under the impression that I would have regular therapy, regular exercise, And nourishing food. None of it was true. I arrived to the horror that I would spend a few nights in the "hospital" on campus, surrounded by both men and women. The Ranch is dirty. I was given mismatched sheets to make my own bed (I do not mind work, but I felt like I was staying in my grandmother's attic). I received almost no individual therapy during my stay. During the few sessions we did have, we spent nearly the whole time talking about why I should stay longer. The oven at my house did not even work properly and many nights dinner could not be made and so we depending on frozen and quick foods. Everything is a joke here. The way they advertise things. I thought I had finally found a place that could look past red tape to really love and nurture me in my hardest time. Instead I left feeling swindled, re-traumatized and dirty. I would never ever ever ever go back. And I tell every therapist I come in contact with not to go either. Oh and by the way, I didn't ride a damn horse the whole time (for lots of red tape type of reasons). I told someone I was going to write a yelp review about how I didn't get to ride a damn horse at this Ranch therapy place. I got to ride one the last day (someone pulled strings)-and I had to be lead around like I was at a birthday party. The staff (excluding therapists) were all wonderful. They're good people with good hearts. This place is going down. Don't waste your money or your time. read more

Review of my therapeutic experience at the ranch (6 months later). I am grateful for my experience at The Ranch for the treatment of depression and anxiety. The coordination of Group Therapy, DBT, EMDR, Mindulfness, Adventure Therapy and Step Meetings (even though I am not an addict) all provided me with a basis in which to develop and integrate insight, emotional connection, behaviors and habits that I still use today to sustain my mental well being. The professionals (including an intern) who led me in individual therapy and group therapy were very skilled and critical to my recovery. I call my progress recovery even though I don't have an addiction per se. The perspective of being in recovery though is critical for me in maintaining the attention that I need to stay well. I thought in the past that just taking pills, exercising regularly, seeing a therapist and trying to be a good person was enough to maintain my mental health. I've realized that I need the support of others on an ongoing basis (thanks to ACA - which I just learned about at the Ranch) and my own daily attention to healthy habits and thinking to recover. I now meditate daily and write daily about achievements, gratitude, and affirmations among other activities. These might not seem like such a big deal but the consistency of doing has helped me change the way I think and respond to the stimuli around me. I have much more space in my life. Another aspect of The Ranch that I found extremely helpful was the group of people going through treatment with me at the same time. Some people were about to leave the ranch and they helped us learn how to best utilize the many resources effectively. And then eventually I became one of the people about to leave and was able to pass along what I learned to the new people. That flow of people making progress and at different stages is extremely powerful in the treatment process. We shared the same living quarters and rotated chores and who cooked each night which helped us stay connected to basic activities that we need to do in real life. The multiple dimensions in which treatment was provided and coordinated was extremely effective in helping me realize the depth of my mental illness and the attention that I need to consistently bring to it in order to be healthy. It may seem strange but while I spend more time attending to my mental health my depression and anxiety, I feel less depression and anxious than how I used to feel. Which isn't to say I never feel anxiety, it just feels more normal and appropriate when I do feel it as opposed to it be free floating and constant in my life. I also have the confidence to move forward to develop my career which I had felt hopeless about prior to going to the Ranch. Drue... read more

I went to The Ranch in 2016 as a 53 year old professional. The idea of going to rehab was not even a possibility to me. Even while in the ICU as a result of alcoholism I despised the idea. But fortunately, I was convinced I needed it. I chose The Ranch and approached going there with the attitude that I was going to get everything I could so I wouldn't have to repeat the process. In all reality, so I wouldn't die. The Ranch gave me insight into myself and alcoholism that not only changed the course of my addiction, it changed my life. It differs from some treatment facilities in that a multitude of approaches to therapy are employed. It isn't simply a place to repeat 12 step meetings over and again although they are part of the process. I believe that at The Ranch, I not only learned sobriety, I learned a number of life skills that I really needed. I would say that I was missing, which is true, but really they are missing from most of the men I know whether they are addicts of some kind or not. There is a place inside us that needs to have an outlet, a voice. I began to learn the language of that voice at The Ranch. And I'm able to speak it sober. Scott H. read more

I feel so grateful to have had the opportunity to attend a professionals weekend at The Ranch. As a mental health and addictions professional, I was blown away by the services offered, the staff's knowledge and passion, and the healing accommodations. I felt cared for and challenged at the same time. I can only imagine the healing that takes place over a full month's stay! Highly recommended for anyone struggling with chemical addiction, sex/love/relationship issues, and trauma. read more

I have just spent a professionals weekend at The Ranch and could not have been more impressed with the facility. The experiential work that is done with their clients is beyond compare. What stood out to me was the sweat lodge, the equine therapy and the adventure piece of the program. I have sent clients to The Ranch and know first hand that the Trauma work that their clinicians do can be life changing. I would recommend The Ranch to anyone who suffers from addiction, be it alcohol, drug, ED, sex, gambling etc. read more

The Ranch Tennessee Treatment Center - Rehabilitation Center Near Me - Nunnelly, Tennessee

*NOT AS ADVERTISED!!!!!! Do NOT use their website as a tool. Most of the things they state on their website are no longer available and/or is false. When I called to ask questions Thomas Hooker told me anything he had to in order to convince me this place was going to give me the help I've been searching for. I was very specific with what I needed and I did NOT get even 1 of my needs met. I went in for help to greave my many losses, depression, anxiety, wellness and menopause. After my 4 night stay at The Ranch it was clear to me that they truly were NOT caring for me. From a mental health treatment perspective I am beyond disappointed. The Ranch uses the 12 step program which is for alcoholics and addicts. They give everyone that enters treatment the same 12 step book. The Ranch told me I had to pay $2,311.00 out of pocket and then my insurance would cover the rest 100% so I paid the full amount. I spoke with my insurance today and was told I had already met my deductible ($500.00) before I even admitted myself into The Ranch. Not only did they lie to get my money but they violated numerous Legal Human Rights. They are taking advantage of people when they are at their lowest place mentally, emotionally and/or physically. I am seeking a full refund from The Ranch and will be speaking with a recommended lawyer this week. I am a 41 year old woman that was being told what to do by a 19 year young girl (that was there for self harming and eating disorder) what I'm to be doing and where I'm suppose to be at all times. She was put in the position of being the house buddy because she has been there the longest. The Ranch requires the patients to do house chores, cook for the house, make grocery list, do inventory, complete multiple "phase up" tasks in order to get any phone privileges. That is NOT what I was paying for, I could have just stayed home to do my house hold chores etc. I spent just under $400.00 on flight tickets just to get to The Ranch. The house they made me stay in had cockroaches, smelled of mold and had obvious water damage. I lived on pretzels and water because the food was sketchy and the kitchen was repulsive. I had to share a bedroom and a bathroom with a complete stranger. One of the other young girls that was living in the same house with me was able to self harm and the next time I saw her, from wrist to elbow was bandaged up. I was having a bad reaction to the new medication The Ranch put me on and requested to be brought to see the nurse. I was told I had to wait 2 hours (until activities were done) before they could take me to see the nurse. After sitting there for 1.5 hours I got up, went outside and walked to the nurses station (The Pine) which was approximately 0.5 miles. No one even knew where I was until I walked into the nurses center. I checked myself out that same day because it was obvious they did not have my best interests in mind. read more

I went to the ranch in early 2014, not sure why I didn't leave a review sooner. Guess I never thought of it. I believe the ranch has changed owners since I've been there. I could be wrong though. I know McCormick used to own it (like the spice company) I hope that he still does. I think lee is his name. Anyway the ranch was a magical place. I will definitely say it was expensive but so worth it. That place changed my life and still leaves an impression on me 6 years later. I can remember it like it was yesterday. All the help I got, the cool counselors I met, and some really awesome people too. I would highly recommend this place as long as it hasn't turned into a streamlined rehab center. It's a cool place that gives you lots of tools to stay sober and they're not big book thumpers which was really cool. They teach a lot of alternative ways to cope with life and stay away from drugs and drinking. Highly recommended. Hope this helps someone, anyone out there in need of a place to go and get better. read more

I arrived on time only to be told they had bedspace available. When you arrived you are immediatley placed on restriction ane ca not leave the unit. Outdoor breaks are scheduled every 2 hours. The horses are too old to ride. The medical unit is disgusting and depressing. The staff talked behind my back and one of the nurses cursed at me. This place was run like a circus. No communication except to gossip about patients. read more

I went to the ranch in 2017 with high Hope's. I had been struggling with alcahol and surely believed in my heart that I had become an alcoholic. Upon arrival, I went through a detox period without any issues. I was then placed in a beautiful residence with two great roommates, Pretty Mike and JD. They were both educated men with a plan for their future. On my first day in this house I was scheduled with a therapist who office upstairs in my residence which I thought was convenient. Upon meeting her, I asked several questions, one being, "am I an alcaholic?" Her response was "I am not sure" she had complete access to all the information in my file which had been accumulated in my case file beginning with phone calls and then all the intake information, which was considerable. Looking back. I was clearly an alcoholic, completely obvious. So I got into the routine of 7am house meetings which was great with me as I am a 5am riser. The first morning I learned that there was a limit on number of pots of coffee the entire house was permitted each day which seemed odd to me as we had 12 to 15 men living in the house that first week and ran out coffee every morning.i didnt see the point on this limitation and there were no diet cokes and very little crystal lite boxes that I learned other patients would take from the cupboard and hide in their rooms. Anyway, we had our 7am house meeting every day and led by a former marine who insisted on everyone being present by 7am. which was fine with me but there were always some later risers who came in at 7:05 and they were immediately met with anger from the house leader, employee of the ranch. He was daily imparting guilt and shame on these men which set the tone for the entire 15 minute meeting. His yelling and profanity caused everyone to shut down and made the experience negative. After that we would all make our own breakfast then assemble outside to get in the Van's and travel to main campus for group meetings. Generally, the meetings were ok and were run by one of several counselors employed at the ranch. The first week I settled in and was extremely engaged every day. But by the end of the week it was clear that these meetings were focused on three patients and three only who had major co-addictions and daily those three young men received all the attention. It was strange that the group of men heading into the group entered through the main entrance but the counselor entered through another door, did her or his group and left immediately through that door and was not seen again on the main campus as though they did not want to to be accessible to the patients outside the confined of the group. I NEVER saw any of these counselors on campus outside of a group...odd right? After being at the ranch in general population for 10 days I became irritated that our singular focus in these groups was these three guys or someone who was verbally defiant and clearly didn't want to be there. So, one morning, group was leading down the same path and I spoke up. I asked when the focus would be other than these three guys trauma, you need to be teaching us some way of staying sober once we leave this place. Well, that clearly pissed this counselor off and she decided to go through this elaborate thing placing chairs in the middle of the room, each with a white sheet of paper on it with a letter in the center. She asked me question after question and because of my answers I would move from chair to chair not knowing where she was going with this. When she had finished her questioning, she had managed to find a way to publicly embarrass me in front of the rest of the group...I felt demoralized . I wish she had just said "shut the fuck up" and moved along. This place is not good for recovery ..I can whole heartedly recommend cliffside malibu for alcahol, drugs. Emotional trauma, you name it. Call me for more info.. Bill G 615-414-8088. I am in no way affiliated with cliffside malibu, just lucky as hell I went there...112 days sober and going strong!! read more

I just had the privilege of spending 3 days at the Ranch as a participant in the professionals weekend. I am a trauma therapist and have fifteen years of experience in the mental health and non-profit field(s). I was extremely impressed by the quality of the programming and the caring and competent staff. I feel very confidant referring any individual who needs support with trauma, addiction, and/or relational issues to the Ranch for treatment. Truly a healing place. read more

I had a loved one come to the ranch for 6 weeks for suicide ideations, depression, anxiety, and co-dependency on people they were close to. The loved one worked the program and was discharged after 6 weeks. I am upset for many of reasons: 1.) While the loved one was in treatment no calls were made to people involved in this loved ones life. To gather information and details as to why they ended up coming into the program at the ranch. 2.) After being discharged no follow up from the ranch. Basically they discharged them and that was it. 3.) Circling back to my first point; if calls would have been made the loved one would most likely not be where they are today. They attempted to take their life last week, and we as the care givers and support are hustling to get the loved one into a better facility with proper help. If they would have reached out to us, the treatment plan might have looked differently. Instead of listening to only the client (who has a past of over exaggerating, lying, and manipulating people and situations) they should have reached out for the truth. I am heartbroken for our loved one and very disappointed in the ranch. I know this is not the experience for all that seek help and treatment there, but maybe the ranch needs to reevaluate how they gather information on their clients. read more