WINDOW PANE REPLACEMENT: We needed a large thermal window pane in our dining area replaced. Due to…read moreage, the window's gas seals leaked, and this caused the window to fog and to distort views to the backyard. OUR PICK: We called three glass companies and received three competitive estimates. We narrowed the choice to Dependable Glass in North Phoenix, for five reasons: 1. 4.9 Google rating; 2. 4.6 Yelp rating; 3. The professional and pleasant way they answered their phone; 4. They took adequate time to answer our questions about their products and services; 5. We were not rushed to make a purchase decision. THE ESTIMATOR: Dependable Glass sent John, the estimator, to our home to measure the subject window pane. He was on time, very friendly, spoke clearly, and answered all our questions without hesitation. Additionally, he assured us the installation would be performed only by Dependable Glass employees (not third-party installers). He also said the quality of work by the window installers would be A+ and come with guaranteed customer satisfaction. We received an all-inclusive price estimate that was straightforward and easy-to-read. Dependable Glass estimator guaranteed the price would not fluctuate before or during the window pane installation (no upselling). THE OFFICE: A few weeks after making a deposit, the replacement pane was delivered to Dependable Glass from the manufacturer. After that, I received a call from "MICHELLE" to select an installation date. Unfortunately, a couple of weeks before her call, my elderly wife suffered a severe in-home fall that required surgery and a hospital stay of nearly 30 days. I asked Michelle if it was possible to delay the installation until after my wife arrived home. To my pleasant surprise, Michelle said Dependable Glass would be happy to delay the installation for a month, or until we were ready. (That is GREAT service!) She verbalized her compassion about the falling accident, and that REALLY HELPED me during a difficult time. As promised, Michelle called back in 30 days to see if we were ready to book an installation date, and we were. THE INSTALLERS: The installers - James and Ethan - arrived on time, and they were well-prepared with all the required tools and components. They were one of the most pleasant installation teams I have every encountered. They were polite, respectful of the property, and they took the time to answer a few pre- and post-installation questions. James and Ethan went the "extra mile" with a special request. I wanted the large wooden Venetian blinds covering the subject window to be permanently removed before the new window pane was installed (I was unable to remove the heavy blinds due to physical disability). Without hesitation, James and Ethan completely removed the blinds for me (thank you!). After the pane was installed, the two gentlemen removed all stickers and washed the inside and outside glass to a beautiful shine. Wow! What a difference it makes to look at the backyard through clear, quality glass. WOULD WE USE DEPENDABLE GLASS AGAIN OR RECOMMEND THEM? Absolutely YES! We were very impressed with the entire process from start to finish. Everyone we spoke with at the company was pleasant and eager to provide us with excellent products and services. Everyone conveyed a feeling of "trust," which placed us at ease. Therefore, after today's installation, we had another large fogged-up window measured for replacement. I am confident we will receive the same high-quality service and product for this project, as well.

On October 1, 2025, Steve came out to my house to confirm measurements for two showers. He did not…read morehave the measurement or any of the information that was sent to me in the bid. My wife ask Steve about the stability of the glass for cleaning purposes and his response to her was "not to have sex in the shower." My wife was uncomfortable with this response and I am furious!! I called the company and someone named John, who said he was the owner called me back. Prior to John calling me back, I asked the receptionist if Steve was a tenured employee. She confirmed he was. When I spoke to John his verbatim statement to me, as he chuckled, was "he was sorry Steve did a bad job reading the room." Needless to say, he did not, in anyway, show remorse for his employees distasteful and sexist behavior! Why he thought it was a laughing matter is beyond me! I am not sure what room John thinks it's appropriate for his employee to discuss sex with another man's wife but beware that this behavior is not frowned upon but a laughing matter to Dependable Glass ownership. If you are looking for a company that is going to send a man to your home who wants to discuss sex with your wife and where she should/shouldn't have it, Dependable Glass is right for you. I am baffled by this companies sexist behavior and lack of willingness to see the issue in their behavior! It's evident, management does not care about how their employees conduct themselves in the field. This companies behavior is disgusting and I would strongly encourage others to select another company, especially those who value your spouse!

5++++ stars. I've been wanting to get a door in my garage to my side yard, where there wasn't one,…read morefor almost 6 years, since moved in. Finally got it done. I had several estimates but Krasiva, although not the lowest Jeff presented as the most trustworthy company. I reviewed Jeff earlier in year and came right back to him when ready to get project done. He came back out and we got paperwork done. Dustin came out and measured. They were both very informative about the whole project and estimate of when job would be done. I learned about door frames and stuff I don't remember now, but they do the job to insure its sound construction. Communication was great. Yelonda in office called or emailed to keep me updated, give me information and answer my questions. Never did I have to reach out more than once to get an answer. That says a lot about a company and how they treat their customers. I felt valued and respected. I also think the company owner and management has to be treating these folks well which trickles down to customers. It finally came to day for installation, Thursday July 23rd. Dustin and I believe it was Glennis arrived a little early ready to work. The electrician came shortly after and installed light fixture I purchased. Then door install began. Not sure how they worked the long hours they did with it something like 110 out, but they got things done. Dustin came back next day for several hours to finish up, it was only to be 116 that day. I'd also purchased a keyless entry deadbolt that he put in. They got everything accomplished and it looked great. Everything was cleaned up and my door was now there. Monday Spencer came and painted. I purchased the type of paint recommended for door and had it match my exterior. (I'm in a HOA community. Door is behind gate and barely can see top and light fixture from street, but I followed HOA guidelines). Just had whole door and frame done in same color. If you prefer different trim color you just get different color, but I'm fine with it all matching rest of house. Inside it "pops" on white wall. Spencer did a great job and door looks flawless. If you need a door installed call these folks. Any extra money you may spend will be well worth it. Knowing they followed city codes and building codes, did the necessary work to insure the job was done right. They even checked with my HOA if needed approval, which I did have to have. They did what was needed to make things strong and secure with no corner cutting. I think the door will last for many years to come. Couple other companies were kind of wishy washy on if need to follow all codes, and need of HOA approval, and it made me feel uncomfortable. I wanted to be sure nothing would come up down the road that some part of job wasn't right or maybe a hazard. Overall a great experience. These folks were always polite, respectful and friendly. Had a few nice conversations with Dustin and Spencer. Close to my generation. Oh, they had terrific music playing too, tunes I remember. Again call Krasiva if you need doors or windows. Jeff had told me Krasiva means Beautiful in Russian. And my door is definitely Krasiva.

Very responsive with excellent products and service. Owner operator who really cares about his…read morequality, service level and customers.

We had architectural stone elements install a limestone fireplace surrounded…read more it's absolutely beautiful and we are so happy with it.it was great working with Ivet and Alejandro. The process was easy and fast from start to finish. I would highly recommend them.

I have known Jose Villa, owner of Architectural Stone and Iron Element in Phoenix, for over 5…read moreyears. He installed artistic stonework in my home in Scottsdale, AZ. That upgraded the house significantly to the extent that any friends and relatives who came to the house couldn't believe their eyes. Also, I was able to sell the house about a year ago with handsome gain. Now, in the new house in Gilbert, AZ, I have similar work done for the courtyard, fountain, mantle, fireplace, and TV surround. Carving art on stone is done by the artist and is hard work. Setting up and installing the heavy stone requires skill and equipment. Considering these, his charges are very reasonable. Mr. Villa is very experienced and knowledgeable about his work. He has a great sense of visual artwork on stone and aesthetics. Mr. Villa is very personable, communicable, and professional. So is his administrator, Mr. Martin Villa. His workers are highly skilled, reliable, and work as a team. I am very lucky to have found his company and got stonework done from him. I would highly recommend him if someone is looking to add unique elegance to the home. There's no match!

This job from start to finish was above and beyond for quality and customer service…read more From Garrett, who took my first phone call and made the appointment to Gavin, who came out and did the field measure to Gus, who did the actual installation. I would highly recommend them to anyone looking for a new shower door. You can tell they are a close knit team who enjoy their jobs and working together. And just as a funny observation, apparently your first name has to start with a G to work with this great team

Can't say enough great things about this company!!! Best and most respectful techs that are…read morepunctual, do a fabulous job and are sooo neat!!! Beautiful glass doors for every type shower and every budget!!!

Quad City Windows and Doors completely replaced all of my interior doors and the job exceeded our…read moreexpectations. The installers were very professional and we are very pleased with the results. I would recommend Quad City to anyone requiring new doors or windows. Mike S.

Recently, we hired Quad City Window and Doors to install siding and paint our home…read more We could not be more pleased with the final product. We especially appreciated the: 1. Assistance the owner provided during the planning process; 2. Owner's willingness to research several siding options and his assistance in selecting the final product and colors; 3. Fact that we received a very through and understandable bid; 4. Fact that during the installation process, the crew identified and repaired some structural problems/issues that we were not aware of; and 5. Crew's precision, craftmanship, good humor, and attention to detail. This was the second time that we have used Quad City to do a major project on our house. Both times we found the work to be superlative, the crews delightful, and the cost reasonable. We highly recommend the Quad City Windows and Doors!

Great job!!! What I thought was going to be a disaster was done quickly and efficiently by Jeff and…read moreCamden at GCS!!!! For sure will use them again and recommend.

Garrett demands you not interrupt him, then interrupts you every time you start talking after…read morepatiently waiting for him to explain the history of the world. He's effectively saying "shut up and let me speak". This is what happens when you don't vet and test your job applicants. Garrett apologizes for YOUR feelings (you know "I'm sorry you feel that way"), not for interrupting you or other rude behavior. Garrett stresses that their process has never been given negative feedback. Go on their website and see if you can schedule an estimate. I gave up after 5 minutes of trying. So from a guy who developed processes for decades (me), I can tell you that their process has THEM in mind, NOT YOU. This is the kind of narcissism that will result in ANY problem with the job being either a "miscommunication" on your part (he likes that word) or something YOU did wrong. In addition to developing processes for decades, I also referred contractors and vendors to our Affluent Clients. I know that I would never have referred this company because of their bureaucracy and inability to accept responsibility.

Just an update here. The door is doing well, even after a few hot summers. Unfortunately, the…read moresprings in the hinges are very tight, so the door slams shut so fast that I wish it would go a much slower. It shakes the house if I let it slam shut. A big pain to have to "slow down" my door when my arms are full of stuff.

The short version is that they came to evaluate my front door, and ended up fixing it on the spot…read more So far (it's been over a week now) the door is closing better, more easily. Really 4.5 stars. There was some difficultly with communication that required some persistence on my part. But that only rates a 1/2 star reduction because he did eventually schedule me in. The long version follows: We have had problems with the front door for some time. And it seemed to be getting worse over the years. We had someone out several years ago, and they only put additional stripping on the jamb. This year the door sweep appeared to be wearing out (again), and the new one didn't want to mount (it was too thick). Checking reviews I called Precision Fit (Jason). After a few fumbled communications, Jason put me in his calendar. From then on the communication was good. He showed up to evaluate my door. I had sent him photos, and he thought he might have to remove the entire door frame and redo it. But he wanted to see it for himself, and was going to be in the area. To my surprise, when he showed up he said something along the lines of "I can do this now". Next thing I know he's moved the hinges, and shimmed a bit, and replaced the weather stripping, and even lowered the threshold so the sweep doesn't drag so much. Plus he drove longer screws into the frame to hold the hinges better. When he was done the door opened and closed better, and there were no light leaks around the door. Previously what clued me in to the problem was light leaks both at the top-left and lower-right of the door. Those are now gone. And he didn't have to rip the frame out. He still could have done that, and I wouldn't have known that it wasn't necessary. But he spent about 1-2 hours, fixed the problem, and saved me money compared to the more expensive procedure of remounting a door frame. So I recommend this service. They are honest and only do the work that is needed, and they appear to do it right. Post-script: It turns out that I called Precision Fit six years ago, but it wasn't Jason then. I remember a middle-aged man who didn't really impress me. He's the one who added thicker weather stripping and said not much else could be done. Jason proved him wrong.

We had windows and French doors installed 6 years ago with Arizona Window and Door Store. The…read moreFrench door needed a lock repair. Laurie and Megan in the office got right on it and Korey came out to repair the lock once the part arrived. Korey was thorough and completed the local replacement quickly. I appreciated Korey's professionalism and kindness. This company continues to com through as they advertise. Thank you!

Recently had 3 windows installed. Poor customer service, Called 3 times to get a answer on why my…read moretrim was installed twisted/uneven and 2 boards were split in half and pieced together. Customer service tells me every time still waiting for manager to look into it. It's been over a month and half. Now they wont even get back to me.