I have been in here for a week. The staff has been very kind and helpful. The food is great and…read morethere are lots of activities you can participate in if you want. My complaint is about getting my pain meds. Right now I have been waiting an hour and 15 minutes. I have asked twice and still don't have it or an answer as why I don't. Most of the time it is late but not more than half an hour. This is ridiculous.

(Photos are ones we posted visiting last year)…read more I've been really impressed with the care my grandma has received during this difficult time. When I've called to set up a zoom call for a birthday or anniversary, they have been so helpful. I have really appreciated the interactions I've had with staff while finding ways for my grandpa to stay connected to my grandma.

To the Staff at Arbor Trace Assisted Living in Richmond, IN,…read moreWords cannot fully express my gratitude for all you did to help my mother during her final weeks on this earth. For families searching for an assisted living facility in Richmond, I highly recommend Arbor Trace. My story began when my sister and I were looking for a place for our parents--one that would allow some independence while also permitting them to bring their beloved cat. After visiting several locations, we chose Arbor Trace. Our father had been on the rehab side a few years prior, and we remembered his positive experience. Fast forward to a time when my father needed to be moved to the rehab side due to a medical issue. This allowed my mother to easily walk over and visit him without leaving the building. More recently, when my mother collapsed and we made the decision to place her on hospice care, the incredible nursing and support staff at Arbor Trace agreed to let her return to her "home" in assisted living for her final weeks. This allowed my father to stay by her side, and it gave me the privilege of spending those precious days with her in her apartment. The care from the nurses, nursing assistants, dietary staff, housekeeping--truly everyone--was exemplary. While staffing shortages are a challenge across all healthcare settings, I wish I could wave a magic wand to ensure that every staff member is paid well and given the support they need to provide the best possible care. Despite these challenges, the staff at Arbor Trace in Richmond provided extraordinary compassion and professionalism during a difficult time for our family. Thank you for everything. Sincerely, Jennifer H.

When our father had a stroke last year, we needed to find a place that could care for him while he…read morerecovered since all family members lived out of town. He told us that if he ever needed to be somewhere if he was unable to care for himself, it would be at Arbor Trace. Fortunately, there was a temporary respite room open. The entire staff at Arbor Trace treated our father as if he was their own father. He was able to receive the right therapy's so he could relearn how to communicate with us and how to care for himself. Excellent rehab staff. Putting a loved family member into Assisted Living is not easy for anyone to do. The staff worked as a team with all of us. We cannot thank the Arbor Trace staff enough for the care and respect they showed our father and our family during this difficult time of transition.

Earned bonus wage thieves. Took money I worked for. Understaffed, need better management, managers…read moreare the only ones posting good reviews for this place.

I am greatly disappointed in the lack of communication and compliance received from the Golden…read moreLiving Center. My family is working hard to relocate our son/brother/father/uncle from the facility. My uncle who has suffered two strokes this year with little ability to speak and care for himself was allowed to move into an independent living facility without consulting with or notifying his niece who is his Power of Attorney. Not even 48 hours post relocation he was rushed to the hospital after being found passed out in his room from high sugar levels. The same reason he was put in the nursing home and result of his strokes. Due to the nursing homes negligence and lack of communication, he could've very well passed away as my family never agreed nor believed he was capable of living alone. I would not recommend anyone to trust this center with caring for and protecting their family members.

Ive had 3 grandparents here and they have all been so incredibly happy! The staff is nice and they…read moretreat the residents like family.

I worked here for 6 months before I had my youngest son and it is amazing, family atmosphere. I am…read morestill close with some of my old residents and I love them with all my heart. Which is why I am going back. Even my granny is in Miller's now. It is truly a family place

My mom lives at Westminster Village in Independent Living. The amenities are excellent and the…read morepeople who work there are very professional, caring and dedicated. Highly recommended!

I was transferred to W.V. from a Florida facility. The REHAB facility was very throughly equipped…read morewith rehabbing my orthopedic injury, & the staff was EXCELLENT. This is a non-profit facility, & yet they strive to do the very best for their GUESTS. I stayed an extra month, at my personal cost, in the retirement area, where the facility, care, & dining was also excellent. One has to see it to believe it.

My dad did a couple rehab stays at Brethren Retirement Community. Not only did they teach him to…read morewalk again..they also helped him get rid of his feeding tube and get back home. He came to Brethren Retirement Community from an extended hospital stay. Everything was better ...skin care...nursing care, cleanliness, food, therapy, friendliness! While there he developed many wonderful relationships with the staff....he used to say, If I can't be home this is the next best place to be. HIGHLY RECOMMEND.

From the owner: Your independence and the capability to make your own decisions are of absolute importance in our…read morecommunity. We want you to feel at home, which is why we design the environment here to encourage your growth and development, and reflect your unique tastes.

Horrible, horrible, horrible administration. And, I'm told though I don't know for sure, the 6th…read moreadministrator there in 2 years. She is awful and her practices are highly questionable and suspicious. Staff - aids, nurses - is pretty good. A few of them are amazing. One unprofessional member I encountered also tried to administer the wrong medication to my loved one. Aid/nurse to patient ratio is average during the day. But at night...woefully understaffed. Administrator thinks she is overstaffed. Her staff, I gathered, would disagree. And as an onlooker, I strongly disagree. One night i encountered three patients (not counting those help lights patients had on) looking for assistance and there was no one there at either end. No nurse, no aid...not in the hallway, not at the nurses station and not in any room to be found. They were probably in the memory unit - people call in and they have to cover multiple units. Unbelievable. During the day, there is all this hustle and bustle. State visits, I hear they put on quite a show to give the false impression things are good. Fairly clean. Food looks so-so. All the pictures of activities is a stretch. I'll say too that the monthly activity event might be nice (I doubt it) but what matters is the care. And, you won't get that. There is evidently a doctor that visits two or three times a week (they can't be sure if it's two or three) at 4AM. Yes, 4AM when everyone is asleep. And, I spent night and day there when the doctor was supposed to be there and ... no doctor. An occasional PA or NP but no doctor. Don't be fooled and don't do it!

if you were thinking about putting a loved one in this nursing home I would highly advise you to…read moreavoid it at all costs. this nursing home lies. The management is absolutely horrendous and I highly advise to not work here as well. this company is absolutely disgusting and will do anything to save money. they do not care about the residents or the staff members.

I came here to visit a family friend who is currently residing in the assisted living portion of…read moreThe Glen. My quick impressions were that facility was new, impeccably clean and the staff was cheery and friendly. As I was coming around the holidays I found it nice that there were wreaths and Christmas decorations around the campus - it felt homey and warm. Overall, from how I saw the staff interact with my family friend, I felt like she was in good hands. I left with good peace mind.

From the owner: The Glen is a senior living community located in Union Township, OH. Our culture of compassion…read moretruly sets us apart. At The Glen, we're here to serve you, so you can enjoy all that life has to offer. We're proud to offer a wide range of care options to suit every need, from assisted living, independent living, memory care and skilled services. Visit us today to learn more!