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    The Learning Experience - Keller

    2.8 (9 reviews)
    Open 6:30 am - 6:30 pm

    Services - The Learning Experience - Keller

    Infant child care

    Multiple children care

    Newborn childcare

    3 More Services

    School-age childcare

    Single child care

    Toddler childcare

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    Primrose School of Westlake at Entrada

    Primrose School of Westlake at Entrada

    (9 reviews)

    This rating does not reflect the front desk staff or the wonderful teachers who cared for my son…read more The one-star review is solely due to safety and transparency concerns, specifically the owner's unwillingness to make reasonable safety improvements despite multiple incidents. In December 2023, my son fell into a fence on the playground and sustained a severe injury to his forehead. This resulted in an expensive and traumatic emergency room visit, two layers of stitches (13 total), and a permanent scar. Responsibility was placed on teachers for failing to enforce "no-run zones." This is unreasonable; the playground is small, and children need to run. I do not fault the teachers in any way. Before making the difficult decision to remove our son, we attempted to work collaboratively with the owners to improve safety. We suggested modest, common-sense measures, including padding rough stone edges. Once the state investigated and determined the playground was technically compliant with regulations, it became clear the owners were unwilling to take any additional steps. We were explicitly told, "You have a choice where to send your son to school." Since that incident, I have learned of several other playground injuries, including at least one other child who, like my son, was left with a permanent scar. Hence, this prompted my review and so parents can make informed choices. I also want to note transparency issues that further eroded trust. When communicable illnesses occurred, communication was often limited to paper signs posted near classrooms; many parents missed them. The ProCare app, designed for timely communication, was not used. This was particularly frustrating during a lice outbreak. (Lice happens; I do not blame the school for that.) However, most parents learned about it through informal parent text chains rather than official communication. Thus, when deciding where to send your child to school, I would be sure to note the playground's size, stone edges, and lack of padding. I would also ask about the owners' resistance to implementing preventive measures after serious injuries occurred.

    Primrose Westlake has been an incredible blessing for our family. After experiencing…read moredissatisfaction with another local Primrose, we reached out to Haley in a moment of panic regarding our daughter's care and education. She listened to our concerns and provided us with an official start date, which was a relief. From the moment we dropped off our little girl at Primrose Westlake, we felt we had returned to the nurturing environment that Primrose is known for. The teachers and directors genuinely care about the children; they're enthusiastic about their work and keep us updated on our daughter's progress. They truly go above and beyond to ensure that the kids are happy, learning in a fun atmosphere, enjoying nutritious meals, and feeling loved. When choosing a school, always trust your instincts. If something feels off, it probably is. Thanks to Primrose Westlake, she has blossomed into a whole new happy little girl.

    The Goddard School of Southlake

    The Goddard School of Southlake

    (17 reviews)

    My son just started this week. Due to him being the only child and always having the attention…read morefocused on him, he has been having temper tantrums. The director is so encouraging and loving toward my son and the situation. The Owner is very helpful and friendly. The teachers are always smiling and happy. It's a very warm place. Both the director and the Owner has made a hard transition easy for both me and my son. We really appreciate it. The school tuition is higher than most, however you can't put a price tag on great childcare! :)

    Both of our children went to Goddard Southlake, spanning the ages of 16 months to almost 5 years,…read moreand we were incredibly pleased with the teachers, facility, and administration. Both children emerged from Goddard extremely well-prepared for pre-K, and have excelled academically. We found the periodic goal-based assessments of our children's progress to be especially insightful. The teachers, including Ms. Gopi, Ms. Ti'aunnah, Ms. Hannah, Ms. Madison, and Ms. Ashley have consistently impressed us and shown sincere dedication to the children they teach. All of our interactions with the administration have been positive and we have found them to be responsive and diligent. We have also found that parents of children attending the Goddard School in Southlake are friendly and welcoming. We have enjoyed the seasonal events hosted by the school and its efforts at creating a genuine sense of community among the families there. We are familiar with other pre-schools in the area, including some highly-regarded Montessori schools, and believe Goddard offers a superior academic experience and developmental environment for young children. We could not recommend Goddard Southlake more highly.

    Little Sunshine's Playhouse of Southlake

    Little Sunshine's Playhouse of Southlake

    (27 reviews)

    Our son started at Little Sunshine when he was about one and a half and he has really flourished…read moreover the year he has been there. The administrators and teachers are wonderful and truly care about the children - from Ms Tia, Ms Kathy, Ms Carissa, Ms Brittany, Ms Glenda to Ms Dominique, each person has had a wonderful impact on our son, and he comes home talking about everything he's learned each day.

    **Copying this from my Google review**…read more All in all, this school started as a dream and turned into a nightmare. I have waited so long to write this review and am now so happy to be able to do so. I really wish I could give zero, or even negative stars, but I have to give one. Simply put, don't let these people near your children. My sons attended LSP and my older son was horribly mistreated. A teacher- who had been complained about by multiple other teachers- smothered him to keep him from crying at nap time. He has said it happened more than once. After becoming aware of this and bringing it to the attention of the Assistant Director, Tia (NOW THE DIRECTOR!), we found out that they were already aware of it and had failed to inform us. It turned out multiple teachers had complained to Tia and the then-director, Kelley, about this woman's behavior with students. We also found out from staff that Kathy, the "head teacher" was telling the then-two year olds, that monsters and skeletons were going to come and get them and the Big Bad Wolf was going to blow their houses down if they were bad. This definitely explained some nightmares our son (and others, we were told) suffered from. Staff turnover was so bad that at times I had no idea who was with my children. I picked them up one day and a girl I'd never seen before said "which one is ___?" It turned out he wasn't even in the classroom. Somehow he'd ended up in another room and she had no clue because she didn't even know who he was. Their DFPS records show toddlers left outside alone, teachers dropping children onto cots, and failure to report incidents, among other issues. Do your homework and read their reports. When we first found LSP, we loved it. We were so happy to have our son, and then sons, there. The old director, Chandler, was incredible. Unfortunately, after Chandler left the school fell apart. Corporate leadership didn't seem to care at all and has not once inquired about our son or our family. When we were able to secure new care and left, Kerri, their area director, tried to intimidate us into staying by telling us she had heard terrible things about the school we were going to (I still don't know how she found out where we were going, because I didn't tell her). UPDATE: I've now received an email from Abby, the COO at Little Sunshine's, containing veiled threats if I don't take down this review. Her primary threat is to respond to the review, disparaging me and my family, and I'm happy to address it. The fact that LSP only cares now that this review is affecting business, says everything. Yes, we filed a lawsuit and ultimately made the decision to file a notice of non-suit, which does not mean we dropped the suit. It means that our son can sue personally at a later date if he feels it is the right decision for him, and it also means that if further trauma from these incidents is uncovered, the suit can be reopened. The reason for that is that it was for our son's good. Little Sunshine's offered us a small settlement that came along with a non-disclosure agreement stating I would remove everything negative I've ever posted or reviewed about them, and that I would not tell anyone else about this ever. To challenge that settlement would have required going to trial, which would have been an extremely traumatic experience for my son. Our decision was that Little Sunshine's had already hurt him enough, and we wouldn't let them put him through months or even years of analysis, interviews, and attacks on his family. Absolutely no amount of money would have been enough for us to put our child through that. I also felt that it was not worth other parents not being able to learn about what they did to us. Parents deserve to know the things that happen where they leave their children. The incident with my son was investigated by DFPS and the then-Director's lack of response to it is noted on the Texas DFPS site. I will also note that I didn't post this review until after we filed the notice of non-suit because it made me so angry that they demanded I hide this from other parents.

    The Learning Experience - Keller - childcare - Updated May 2026

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