Cancel

    Open app

    Search

    The Lash Express

    3.2 (45 reviews)

    By appointment only

    Services - The Lash Express

    Blemish camouflage

    Eyebrow services

    Permanent makeup application

    2 More Services

    Permanent makeup consultation

    Permanent makeup touch-ups

    The Lash Express Photos

    You might also consider

    Recommended Reviews - The Lash Express

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Micheezy N.

    I wanted to start off by saying that I love the atmosphere at CouturEye. The interior is very clean and nice. I went to my first lash appointment with Brandi a month ago, she's very sweet and I really enjoyed talking to her. I got 2D lash extensions from her. She asked me if I wanted them short, medium or long lashes and I told her I wanted them long. She suggested to get medium because my eyes are quite small and I agreed with her because I wanted them slightly natural for my Vietnam trip anyways. I really love the 2D lashes that she gave me! For my second appointment I went to Chelsea because Brandi was completely booked on the only day I was available. I decided to try 3D lash extensions instead because I have a few weddings to go to this month so I wanted a more dramatic look. I told Chelsea that I wanted either a gorgeous lash shape or a open eye shape. Chelsea suggested to me that I should do open eyelash shape because I have hooded eyes and my natural lashes follow an open eye. I told her I was really tired from work and I wasn't in a chatty mood. Chelsea was understanding and said it's okay that I didn't have to if I didn't want to. She's really sweet and I felt confident that she'll make my lashes look amazing and they are! I absolutely love my 3D lashes and can't wait to go back to her for my fill in!

    Helen K.

    Ok am I crazy here..? I had my lash extensions done on on 5/22. It is 5/31 and literally every single one has fallen off. When I came in, Chelsea was there to do my set and she seem really disinterested in me. And then when I went to lay down to get my lashes done she didn't really ask me what I wanted, I had to personally ask was kind of curl and length she was going to do. Then she kind of was like oh yeah that'll be fine and then I laid down to get my lashes done. There was a REALLY weird soap opera on and even when I said "this is a really weird show" she just kinda said uhu and didn't offer to change it. Maybe I'm used to something else but I have had my lashes done before and usually they explain the type of lashes they will use and put on calming music so you can fall asleep. The whole process took about an hour and I was happy with my initial lashes. I followed all procedures and didn't get them wet for 24 hours and I didn't even wear makeup so I could be extra careful. I felt like she wasn't happy that I bought the lowest cost option and so didn't really care which makes me sad. But honestly. Half of these lashes were gone by day 4 and all. LITERALLY all are gone today and it's been 8 days. I just think that's kind of crazy. The photo attached was taken today and you can see not a single lash remains :/ Oh and I posted a photo of a screen shot of my appt.

    Cyber bullied by the owner for my review.
    Ashten G.

    This place has absolutely TERRIBLE customer service. The stylist answered the phone in the middle of working on my eye lashes, and I could hear her sending texts through the session. It's no surprise that almost all the lashes fell out of my left eye in only 2 days. It was horribly embarrassing. When I called to let the owner what happened, she was extremely rude and yelled at me until I had to hang up the phone. She acted like she was going to make it right. The next session went well, but when I called back to schedule a fill-in, she refused to book an appointment for me. If you're looking for a petty, short-tempered stylist, this is the place for you. If you want good customer service and a high quality salon, go somewhere else. The owner bullies people who leave bad reviews.

    Lashes by Brandi J
    Veda W.

    I've had an eyelash extension done only once in my life and it was not a professional job. I didn't know what to expect going into CouturEye. I just decided to go for it after reading the positive reviews. There is a Yelp deal attached, $58 for $125 so that helped the decision process as well. I was able to schedule online and was excited to see that they had an opening for 9pm. I arrived 10 minutes early and Brandi (owner) was with another client and politely advised me that she'd be right with me. Once it was my turn she consulted with me to find out what I liked/wanted and made suggestions. 10 minutes later I felt super comfortable and we talked like old friends. The hr flew by so fast! I felt no pain, no liquid running in my eye, no sticky eyelids, etc. See the 1st time I had them done I experienced all of the above and when they were taken off they took my natural lashes off as well so I was pretty much looking like a bald eagle imo. I almost shed a tear when I looked in the mirror they look so fab and natural. Totally exceeded my expectations! I've scheduled another appt with her in a week for a brow extension and cannot wait to see those results. I'll keep you posted.

    #104 inside of this salon suite
    Dana H.

    I held off writing a review from my first visit because I thought maybe she was just having a bad day. But after my experience today, I feel comfortable in saying that, although her lash work is good, her customer service and personality is lacking! Visit 1: Only about a 15 minute wait. She was fast. Efficient. But said no more than maybe 3 words the entire time. My attempts to break the ice by complimenting her hair and her boots fell flat. I understand I am not attending a comedy show and I don't expect to be entertained, but I've never had a lash experience so...quiet. And it was just awkward. Luckily she has a soft touch so I fell asleep halfway through. I bought a Groupon, so I had to make my refill appointment within 2 weeks, which I did. The weather was horrible. It was storming and wasn't letting up. My first thought at 8am was to reschedule, but this was the last day within my 2 weeks. Also, I wanted to be considerate, not knowing how far she had to travel, she could have already been en route. I wrapped up and got there at exactly 9:02 for my 9am appt. the door was closed and the shade was down so I knocked on the door. No answer. I heard what I thought was talking (but now assume it was the radio maybe), so I sat in the waiting area, which is close to the door and waited. At about 9:30am I went out to my car for something and decided to call her. She flatly stated that she was there and I didn't show up, so she left?! Huh?! She also stated that she waits no longer than 15 minutes on a customer and I could call and reschedule. (Mind you, this is the day before Christmas!!) I questioned how any of that was possible, since I'd been waiting for half an hour!? I would have seen her walk out. And when she walked out, did she not think to look over at the waiting area? (Hell, maybe my head was down at the time she left?!) And I guess a phone call to the customer is just too much work!? My assumption is that because I was prepaid through a Groupon voucher, my business was just not that valuable. Sad, because I intended on tipping her the full price of the refill, since it is the day before Christmas! The good thing I CAN say, is that my lashes still look decent from 2 weeks ago, so I can still pull it off. I'm just pissed that I had to fight this horrible weather to get here! In conclusion, my instincts from the first visit were right. I won't be back! (I wanted to give 2.5, but don't know how to give half stars.) Happy Holidays yelpers!!

    Finished product. Very light look...I like them!

    See all

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Helen K.
    276
    800
    15867

    9 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Thank you Helen, I am super happy you liked it!!

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of K D.
    0
    3
    2

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 8
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Helpful 10
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D.J. K.
    101
    281
    1058

    9 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 11
    Thanks 0
    Love this 10
    Oh no 0
    Photo of Dana H.
    394
    37
    23

    10 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Helpful 11
    Thanks 0
    Love this 3
    Oh no 0

    8 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Helpful 8
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ella P.
    4
    49
    15

    10 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Thank you Ella!! I definitely aim to please!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Iyc R.
    1
    22
    41

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Brandi J.

    Brandi J.

    Thank you!!! We aim to please!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    I am really BIG on customer services. Having said that I will never return to this establishment.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - The Lash Express

    Review Highlights - The Lash Express

    For my second appointment I went to Chelsea because Brandi was completely booked on the only day I was available.

    Mentioned in 28 reviews

    Read more highlights

    You might also consider

    Brows by Milly

    Brows by Milly

    4.7(36 reviews)
    6.5 mi
    $$$

    I had the most amazing experience at Brows by Milly in Johns Creek. Let me just say -- they…read morecompletely fixed my monstrous brows and turned them into something beautiful again! From the moment you walk in, you're greeted with warmth. Rosie at the front desk is absolutely gorgeous and positive (everyone is so positive and caring), and Julie's twinkling eyes and sweet energy make you feel so welcome right away. Katie not only took her time -- she is absolutely amazing. She patiently worked with me through the removal process and was able to remove every inch of the monstrous eyebrows I had (if you search Pikachu with eyebrows, you'll understand what she was working with!). She made sure I could truly start over when no one else would even touch my brows, and I'm so grateful for her patience and skill. Stephanie is a beautiful soul inside and out, the kind of person who instantly makes you feel cared for - she photographed and videotaped the journey (go follow Brows by Milly on Instagram). And of course Milly -- the GOAT of eyebrow microblading. Her talent, precision, and eye for detail are unmatched. She truly knows how to shape brows perfectly for your face. From the moment you walk in to the moment you leave, the entire experience is top tier. Hands down the best eyebrow studio in Georgia. I'll be updating with pictures soon -- and definitely follow their Instagram to see the amazing work and videos they post!

    Beautiful salon. Very clean, minimalist atmosphere. Front desk very friendly. I might have gotten…read moremy tech on a bad day...felt awkward that I didn't get much opportunity to voice my preference. Second time the same. Permanent make up is permanent and I spent close to $1,000. They still aren't complete with one brow 3-4 "holes" you can see skin. I will get them filled and the brows darkened and broadened locally this time. For me, it was not worth the drive and distance for the amount of money I spent. Should be comfortable to communicate preferences

    Photos
    Brows by Milly
    Brows by Milly - To book please visit www.browsbymilly.com

    To book please visit www.browsbymilly.com

    Brows by Milly

    See all

    The Lash Express - eyelashservice - Updated May 2026

    Loading...
    Loading...
    Loading...