Excellent customer service~ Ashley took real good care of us so no surprises on spice level! BEST wings with dry Cajun rub then garlic butter.. really had fun! read more

The little boy with the tin foil bottom gold teeth was not very welcoming,Probably didn't want to work today..We bought guacamole from a upscale Mexican restaurant we wanted to eat at and bought food from there to go but didn't want to leave it in the Texas heat and was told we couldn't bring in the food so........We went elsewhere......I will NEVER be back.would have been no star but it wouldn't let me post without throwing this business a bone read more

This place is the best!! The manager Cookie here and her sister are so efficient in getting our order . The place is chill and the place Sext R&B music And the season of crawfish-they have bigs ones. The sauces on the side to dip. Ghost pepper sauce! Omg is bomb. read more

Went on a Saturday night and was really slow so we were sat and order was taken quickly. The service was great and they were attentive and friendly. The food was okay. I've been to better seafood boil places for better prices and was thrown off when the shrimp platter was served on a paper plate. Other than the food being average, everything else was good. read more

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Great service .... Store looks amazing... Love the frozen crawfish with the huge size and still tastes good. But I have to say my server makes this experience more amazing then any other location. Pria is my all time favorite and exceptional server. Thank you. read more

The Kickin Crab - Entry way - Seafood Near Me - Dallas, Texas

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We came in ready to enjoy a seafood splurge, but left disappointed and still hungry. For a $200 meal, the quality just wasn't there. * Crab: Mushy and watery with no flavor. It felt like it had been oversteamed or sitting too long. * Lobster: Overcooked and rubbery--tough to chew and not enjoyable. * Crawfish: Completely inedible. Full of mud and clearly not purged properly. Crawfish should be kept in fresh water before cooking to flush out grit and waste--basic prep that was clearly skipped. The seasoning wasn't terrible, but it didn't elevate the meal either. It lacked the boldness and depth you'd expect from a seafood boil spot. We really wanted to like this place, but the execution missed the mark across the board. For the price, we expected fresh, well-prepared seafood--not a plate of regret. read more

Love the food and the ambience... Always good service Jesus...I would recommend this place especially on a Good Friday night. read more

The Kickin Crab - Bar - Seafood Near Me - Dallas, Texas

Food was flavorful and tough. Over cooked. Plus, plastic utensils are a no no.. spend top dollar to be forced to use plastic utensils is a turn off for me and I will not go back. read more

Waste of time and money. We had to take turns eating our meals because they're to cheap to provide utensils. We paid over $60 per person on food alone, only to be told they won't provide enough utensils for each person to have their own. We each ordered a crab bag and noticed the waiter had only brought one shell cracker. When I asked for our other one, I was told policy is only one per table. In shock, I told them waiter that was ridiculous stupid, to which his only response was "Well I didn't make the rule." I thought about asking for a manager, then looked around at the staff huddled in the corner talking, the ones on their phone, the unbussed tables, the flys around the bar, his dead stoned eyes, and realized it was a waste of my breath. The staff didn't care, and the management/owner was too lazy to operate the location correctly. Keep in mind, they use PLASTIC FORKS, NO PLATEWEAR, and PAPER CUPS. Trashy, fast food tableware through out, but they're still too cheap to provide each guest with the one tool you need to eat crab; a shell cracker. We tried this place after Fish and Tails next to the house had a 90 mins wait. We should have waited there. Kickin Krab Lake Highlands is trash. At 7pm on a Friday, it was dead inside. 7 tables total and a completely empty bar. They were overstaffed with 7 servers on the floor and a bartender. This is purely an owners failing, as poor as the staff was, you can't expect them to stay motivated with only one table each. You end up with exactly what I saw, staff standing around on their phone or talking. Our waiter forgot condiments, our drinks, and took 20 mins to bring us our check. Unacceptable, but also unsurprising given how poorly this location is run. I've made my living in hospitality as a Chef, GM, and Culinary Director from fine dining to fast casual. This is could be a great location and a real money maker for staff. The parking lot was packed, everyone else had a wait, but it was dead inside Kickin Krab Lake Highlands. Unfortunately it's failing on every level. Poor staff and poor service ultimately fall on the owner. Every single issue in the restaurant is do to their lack of care and they will feel it in their pockets as this location fails. I'm still amazed they refused to provide the only tool needed to eat the only product they offer. The owner could fix that overnight and by not doing so, is affecting their staffs money and their ability to stay in business. That's truly pathetic. read more

The seafood boil had zero flavor. We ordered garlic butter and it's literally melted butter with big chunks of garlic. My wife asked for some Cajun seasoning to sprinkle with over it for flavor and was told that it was against their policy to do so. They did bring out some salt and pepper though which didn't make sense give that we still sprinkled it over the food. I will not be going back. read more

Food was good, I always go for the boiled eggs. Tiffany was great! Kind and attentive.

Amazing service! Tiffany is great , gave us all the info we needed. She is very nice! read more

Second time visiting this location multiple months in between and no soap in the bathroom which makes me concerned about the worker's sanitation handling food. read more

I was so excited to try this location out, since I am a big fan of this franchise! I've been to the garland and Carrollton location, and both places are good in its own way. But this location is the best out of the 3 in my opinion. Service was amazing! Kevin and Layla were both incredible and very provided top notch service. The food was delicious as well! We got snow crab, crawfish, and garlic noodles! Definitely would recommend trying this place out. I love that it's much closer to my apartment, so I will be here soon :) read more

The Kickin Crab - Snow crab special and two pounds of crawfish - Seafood Near Me - Dallas, Texas

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We came because we felt like eating some good boom seafood and omg the service was super terrible and lemme get started on the food, the shrimp is mushy like super nasty and the boil water was nasty like no seasoning at all, everything was nasty about this place I don't really see the reason on why is still open also the team members working there are just standing around not doing anything what a waste of time honestly we spend over $50 and the food wasn't edible at all. Never ever coming again eeeyuckkkkkkkkkkk!!!! Save your money don't even bother coming here. read more

I thought I was going to a restaurant and ended up at a bus stop that sales seafood. I spent 61.00 on some fake catfish and small shrimp basket. All the fries you can eat . And it was like I paid for 7 eleven food. Cost was way too high for a Bus stop meal. If you're looking for amazing seafood go around the corner to fish city grill. Good luck if you choose this place to eat seafood. Ambiance is sub par and service is like your food a bus stop. read more

The Kickin Crab - Seafood Near Me - Dallas, Texas

The food was terrible. The wait staff wasn't very helpful and the photos are very misleading and must be old.

Ashley was so nice and funny! The atmosphere is cool with a huge bar. Much bigger than the other locations.

Visiting from San Francisco Fantastic food and excellent service from Cookie Everything was fresh, flavorful. I'll definitely be coming back

Ashley was amazing and the kickin seasoning was super good, we got it medium spice. We got combo #3 with snow crab and Crawfish read more

The Kickin Crab - Seafood Near Me - Dallas, Texas

I went to the dallas (oak cliff) location this past week. and it was not at all what I expected. it was only two other groups in the bldg so I felt service would be great since it wasn't so busy. well I was wrong. !!! our waiter was non informative.! we did get a lot of different foods. the seafood bags were not very saucy. I had to look for the sauce in the bag. there was a lot of broken pieces of clams. which made it difficult to enjoy the food.! we got some wings and I assumed it would come with ranch !! but I had to pay extra for that??? when we needed something and looking for the waiter it felt like he was definitely avoiding our table. it was very upsetting to be there spend almost 200$ and to be ignored the way we were. no receipt or nothing a receipt o read more

Had a great experience with my family. We ordered combo deal #1 and loved it. Valarie was such an amazing server and will definitely be dining again! read more

Unsure why the few bad reviews - this is legit viet Cajun Houston food. Pretty dang good. We had the Cajun edamame and wife had fried shrimp and I had the rainbow trout. read more

One of the WORST, most HORRIBLE, and next level MIND BLOWING experiences I've ever had. Called to order 1 LB of head-off shrimp to go, confirmed multiple times. My girlfriend went to the location to pick it up; according to her, there was something wrong with the payment machine, some employee then brought a iPad for her to tab her card. She confirmed if it was the order under my name, confirmed, paid. No one ever showed her order details and the price of the order. Got home, Opened the bag, found it was head-on, I immediately called the location to explain the issue, I stated that I can accept them to get my order right and I'll bother to drive another 20 minutes to picked it up; they put me on hold for almost 10 minutes and told me "SORRY there's nothing we can do about it", according to their manager Charlie Phuth. Claiming that we've got what we paid lol, it's just so funny that they can't even argue they've got my order wrong but to argue we paid for the head-on price when we weren't even aware of how much it was. I've experienced other issues with merchants before, but nonetheless they were positively looking for a solution based on the customers' needs, especially when it is clearly their fault. It is just mind blowing, disappointing, and disgusting to see a restaurant trying to keep themselves from wrongdoing and responsibilities. read more

Cookie was very sweet, she took her time to explain how the menu worked and she made sure that our order was correct :) The place was very calm at the time we got there (5pm), which was very Convenient for us. read more

The service and the quality, compared to other locations that we have tried, is disappointing. The restaurant was not busy for the service to be lacking. The food sat at the service station for well over 5 minutes while the kitchen staff constantly rung the bell to catch the attention of food runners. The shrimp was overcooked. The seafood tasted like it wasn't clean well. The oysters were not edible- and looked it. Overall we were very disappointed. read more

Food was not even warm, tasted like it had been sitting out or made hours before. Out of the mussels only 2 had meat, only 2 clams had meat and a couple of shrimps, not even the linguini was warm. Calamari are small and more breading than anything else, again not even warm. Waitress courteous, but we had to ask for someone, they only had 2 servers. Hip hop music plays in the background, not loud and you can still converse with your group. Food is not worth it. Wish we would have read reviews before going. read more

terrible service. server was not attentive and one young man went to the restroom and did not wash his hands. would not recommend coming here! read more

Seafood boils are my favorite guilty pleasure so I recognize my expectations are very high. Although the restaurant was beautiful, the server and entire staff were attentive and extremely kind and it was very clean, I did not enjoy this meal. I got the snow crab special, kick'in spice flavor spicy sauce. The server told me the spice was made with habanero peppers so I selected that over the spicy spicy flavor which was supposedly made with ghost peppers. I couldn't taste the spice at all. The garlic was in HUGE chunks and I just kept getting a tomato base flavor which I do not like at all. I asked for a side of the spicy spicy sauce since it was supposed to have ghost peppers but I swear it was just a tomato base with huge garlic chunks. I just couldn't get over the flavor. Not my preference but it might be for other people! Again great location and staff, I am just extremely specific I suppose. read more

Chris was our server and he was awesome! He checked on us all the time and made sure every was great. I would definitely recommend!

3.5/5. It was pretty good! This was my first time going there and I got the crab legs special. The crabs legs were fresh and meaty! My only complaints were they were a lil stingy with the sauce in the bag. Also they dont do half a pound order on none of their seafood. Other than that, the potato, corn & sausage were also good. Our food came out quick and the servers are very friendly. Will be coming back for more! read more

Illinois terrible service for the young wait staff who could give a flip and if you order noodles why can't you get the sauce you want even if you pay for it no you want to up upcharge ridiculous prices and if you order their tasteless cajun wings and send them back immediately don't they still want to charge them to you!!!!! read more

Food was good and worth the price! Also the service was good and our order was right the 1st time. Cool vibes inside, family friendly.

I am being completely honest with my review. I ate there on Aug 26th, the ambiance is clean and organized, and the customer service was awesome, but the sauce was not all that great. I got the combination sauce, which was more like a sweet gravy, I'm not a fan of sweet food. there were big chunk pieces of garlic and not a lot of butter flavor. I had enough sauce just to color the crab legs, I asked for another sauce, which the server explained they normally charge $3, but she made an exception for me. The 3 stars are for the service. If I had to rate the sauce, it would be a 2, I'm advising everyone to try for themselves, do not stay away from my rating alone. read more

Got a boil with shrimp, snow crab, potatoes, corn and sausage with lemon pepper and extra mild. My two boys loved it, and my hangry husband left in a totally different mood. Service was quick, observant when we lost a crab cracker and even brought out a fresh cup so my son didn't take home a greasy cup. Would return again. Lots more energy than the precious spot. read more

Valarie was such a sweet heart! The food was absolutely amazing & tasty. My favs were the shrimp, sausage & Cajun fries! My party of 7 was also sat down very quickly. read more

Waited a little bit to order, but Ashley was a great server. Was very helpful and provided great insights.

Was not pleased at all with the food the wings were bad. the clams and, oysters had a muddy taste we could not eat them. It's not a good experience and we will never go again. However, the service was very good. read more

The Kickin Crab was a great experience. As soon as I walked in, I was greeted with hospitable servers. Tae and Chris were so nice and were attentive to everything we wanted. I will definitely be back! read more

Really hospitable servers and hosts. I was greeted promptly upon arrival. This place has very great vibes and attentive staff !