I'm happy they got my key to work but for a guy who spent 1hr and 10 minutes here and charges me $479.70, that's excessive...and he knows it. Some people have NO morals. Greed is their goal. Crooked as they get. read more

The key guys will go anywhere to help you out. I lost my key for my Pontiac and within an hour they were here already working on getting me a replacement. They did such an amazing job that I actually got an extra key for my other vehicle. read more

The Key Guys - Keys & Locksmiths Near Me - Minneapolis, Minnesota

I lost my car key on the metro today in my way to the downtown parking structure my car was at (here's to hoping it still resurfaces). Anyway I called around and these guys were the fastest to get back to me. Houdini went above and beyond getting my car open (it was stubborn) and then programming a new key for me. He had to make a few trips to his van because of where my car was in the structure. I really appreciated his help. Highly recommend these guys. read more

This is just the facts of my interaction with an employee of The Key Guys: I got home from work yesterday and as I'm closing the door to my vehicle, a man in The Key Guys van pulls up to me. There was a young boy of maybe 11 or 12 sitting in the passenger seat of The Key Guys van, buried in his own winter coat. The Key Guy employee rolls down the passenger window, apparently to ask me a question. He says, "Did you just move in? I saw the house was vacant about six months ago. I thought I saw the landlady walking around here." I reply, "Yep, I rent from my brother." He continues, "Oh, so you rent from your brother then. You must be the [my company's name] guy, what do you do?" (He must have seen my company vehicle that I sometimes bring home and park in the driveway). At this point I am starting to get creepy vibes and notice the boy sink lower in his seat. "Networking," I say. "Oh hey, so I'm trying to get people to sign this petition. A petition to get all politicians out of government," he goes on. "I don't think we should get rid of politicians," "Why?? You're a citizen, what do you think a mayor is?" "A citizen that has to run a city..." And then then he dives in on the REAL crazy: "NO! A mayor is... listen, the corporations. You think Cocaine, methamphetamine are bad, but sugar is gonna kill ya, here hey, look at this," (he holds up a loose-leaf sheet of notebook paper with an emptied cigarette and a piece of rolling-paper taped to it. He lights the empty cigarette on fire and snuffs it out with his finger, smearing it across the paper leaving a black streak), "See this, that's dirty!" (Then he lights the rolling paper and snuffs that out), "That's clean!" The boy pulled his hoods drawstrings closed. At this point, I want to leave the conversation and say, "Alright, thanks," as I wave and turn to leave. He then yells, "You gotta get onboard with Trump! Get rid of these politicians! What do you like Obama?" He starts making a lewd gesture with his closed-fist pumping over his lap, "Obama's legacy, OBAMA'S LEGACY!" He yells. "Okay, goodbye," I say and turn to walk away. He drives down the alley and I watch as he comes back up the street and turns away from my house. This man in a decal-wrapped "The Key Guys" van, drove up to a stranger, stated facts showing he had been watching my house and my family, and started a delusional rant. I left the interaction feeling unsafe for my property, for my family, and for that young boy sitting in the passenger seat. Mind you, I have NO POLITICAL SIGNS in my yard/house/car and I have NEVER SEEN THIS MAN BEFORE. What I can tell you is that I would NOT feel comfortable having this man work the locks on my house, my business, or my vehicle. I had seen The Key Guys vans around town before, never thought twice about them, but I will tell the true story of this interaction with one of their employees for YEARS. The Key Guys hire and employ mentally unstable technicians, do not use this company. read more

Was referred to the Key Guys by a friend. Had a hard time making initial contact. Had to dial several numbers on their business card before I was able to leave a message. I made arrangements for someone to come and make a spare key for us "sometime Friday morning". So, I waited at our house all morning. Frustrated with the lack of communication, I sent a text to the service guy who scheduled the appointment by text with me. His response "already done". Apparently, he thought he had already did this job for us as he had us confused with another customer. We spoke on the phone and he was willing to reschedule but would only offer 2-hour windows. Perhaps, I would have been more open to the idea if he had at least recognized that I had been waiting around the house all morning to get this done. Found another option that was willing to schedule a time to make the spare key for us. read more

This company was recommended by a co-worker and I was so happy. They came to my office and programmed 2 new fobs for my Honda. Fantastic service and very friendly. Now I'm the one recommending them! read more

Was super rude to my daughter on the phone because she didn't answer right away. Not necessary to yell at her. Lots of options for keys so stay away from these guys. read more

Called to inquire about a transponder key replacement for my older car. Extraordinarily rude and hung up on me "I am too busy"

Excellent service! Fast and affordable I didn't have to move a muscle but my fingers to give them a call he even gave me an extra key! Definitely will recommend The Key Guys to anyone! 5 stars easy! read more

Had my car stolen and The Key Guys were the only ones who could help me out. If you need anything, more than likely they have it. very satisfied. read more

Highly recommend! I called this company this morning. Recommended off Angie's List. The guy said he does most of his business with other companies and dealers, though not as often to the general public. But these are the guys! The guy who helped me was professional, friendly, confident, and peppy. My key and remote fob hybrid for my modern car fell off the caribeaner, had me devastated. This guy was able to fully replace it, change the frequency on my car so the old key wouldn't work, and even gave me a spare standalone key in case something like this happened again! All of this was reasonably priced. read more

Called them yesterday, guy on the phone was extremely rushed and said he'd call right back. Never got a call. Called again today, and asked for pricing for key fob programming. He said "you don't have any working keys right now?" I said we do, just my husband's is broken so we're going to get a new one and then need it programmed. We just wanted to see if it'd be cheaper for them to program it instead of the dealership, compare pricing. He quoted me $225. Pretty sure that's for a key plus programming...which is not what I asked for. They were very curt on the phone both times, when I need help with a key just going to talk to my Dodge dealership. They're extremely nice and always follow up with an email and a phone call. read more

Even thought I ended up not needing their services, my experience here was great. They were friendly, helpful, and very quick to jump into action. The employee Westy was super helpful and kind. Give them a try! read more

Very professional, quick and easy service. I've used The Key Guys twice now, very quick both times. Today I needed new keys for a Honda and a Mazda. The Key Guy came to my house in a really nice looking van and was able to make both keys in less than 30 minutes. read more

No. No. No. I was walking out of Bobby and Steve's auto shop on Washington Avenue in Minneapolis when someone filling his tank asked if I was a government employee, I suppose because I was carrying a FedEx envelope, which he probably mistook for government business. He then tried to continue the conversation by trashing a former governor of Minnesota, but then, without any response from me to the first comment, started trashing Jews, starting with Mike Freeman (Is he Jewish?). I told him he was a racist and tried to walk away. He persisted. I did say that I'd call the company, but much more important, in light of the Pittsburgh synagogue shootings, the police need to keep an eye on him. I think he said his name is Eric. The company needs to fire him, but that might enrage him so much that he'd fly into very dangerous action. read more

I could not be MORE impressed by this company! Impeccable service and incredible customer service - which is crazy rare for me to admit. My purse got stolen, along with my only car key fob. They worked with my schedule, showed up at 8am (when they said between 8-10am), super friendly, very quick, and more than half the cost of towing it to the dealer to have them replace the key. SO very happpy I called them! read more

I called on the recommendation of my mechanic after being locked out of my car due to fob failure. My mechanic said I needed to either get new programmed fobs or have a key made for my door (replaced after an accident, with no key.) Called, was told they would call me back in 20 minutes. 3 hours later, I called them. He asked me twice if I had locked my keys in the car, to which the answer was no. He asked me twice if the car ran, which didn't seem relevant since I was calling a mobile locksmith, but the answer was yes. He said he'd call me in an hour when he arrived. An hour and a half later, I called him, straight to voicemail. I left a message saying I needed to go home and get ready for my second job, and we'd have to reschedule. Two and a half hours later, he called three times until I answered the phone. Told me he forgot to call me back, but he could do it the next day. I'm lucky I was within walking distance of my house. I can't speak for their service, since I never got to see it. The entire thing took 7 hours. read more

These guys are really awesome!! I got my car keys locked in the trunk and got autolocked. They were able to unlock the door within 30 minutes and get the keys out. Also at a very reasonable price. read more

Do not use these people! I called on a Sunday and they wouldn't quote me a price until they knew what neighborhood I was in. After hearing the price, I told them I would call them back if I wanted to use their service. The guy on the phone would not listen to me and insisted that they would come by later "just in case" we needed help. I insisted that I would call them if their help was needed and he told me that they were working throughout the day and would give a call when they were close. Couldn't have been creepier. Who comes to unlock someone's door unwanted?! read more