Pittsburgh Paws Pet Resort offers services such as a dog daycare, a dog hotel, a cat hotel, and dog…read morebaths. I kept one of my cats here from September 19 and October 7 while I was on a foreign vacation. Months in advance, in April, I messaged this business to ask if they could board my three cats and administer a few medications such as "subcutaneous lactated-ringers fluid" for one cat who has stage-2 kidney disease. The owner replied, "Yes, we are able to provide the requested services" and "$25/pouch injection." In May, the owner and I again emailed each other, and she confirmed the services and prices. I decided to board only the one cat who needed medications and to keep the other two cats at home with my friend. On the business's website, I completed a registration form that asked about my cat's medical conditions, medications, veterinarian's contact information, and the cat's health documents. In September, the business and I emailed each other to confirm the dates of stay, the foods, and medications. The next day, hours before my husband and I would leave for our foreign vacation, we took our cat, carrier, food, and medications to the business for her to begin her stay. About 45 minutes after we left the business, two employees called us and said that they had never administered subcutaneous lactated ringers and did not know how to do it! My husband and I turned around our vehicle and drove another 45 minutes back. The owner should not have told us months earlier that that service is provided, and the employees should have told us when we dropped off the cat and supplies. At this point, I was considering keeping my cat at home with my other two cats and friend, but the employees told me that they could administer the lactated ringer's if I set up the bag, tubing, and needle. They said that they knew how to administer insulin injections, which also goes into subcutaneous tissue such as the scruff of the neck. They spoke nicely to us, and I appreciate that they were willing to try. My husband and I went on our foreign vacation. Our cat stayed in a small, multi-level cat condo, and she was occasionally allowed to roam around the larger room. On one day, an employee sent an email update about the cat. The employee tried to administer the lactated ringers and was able to give it one time in the 19 days. That medication was the entire reason why we kept the cat here. The total cost for the stay was $475. After we picked up the cat, she was vomiting more than usual, was dehydrated, and had much worse laboratory values. I will have empathy for the employees and will appreciate their efforts. I rarely write 2-star reviews, but the owner should not have told us that her business can administer subcutaneous lactated ringers.

I saw a negative review this morning about this wonderful facility, and after reading it, my…read moreopinion is that the entire thing was an elaborate figment of someone's vivid imagination, a smear job made up for who knows what reason. That said, I used to train and show English mastiffs and now I have multiple little dogs as pets. I have seen and utilized many doggy day care centers, and Pgh Paws Pet Resort is excellent and a model for others to follow. What is especially different is the level of personal care and bonding each dog receives from caregivers there. The ratio of caregiver to dog is excellent and the dogs are separated into groups according to size and temperament. One of my pups is getting pretty old, and he has a whole little group of "elderlies" who hang out together and nap. When the group is rowdy, the elderlies are given their own space so they can relax without being bumped. My dogs have rarely been so excited to be dropped off for "puppy play school" as they are here. I feel lucky that they even want to come home!

Great staff, professional, responsible and family friend. Always feel safe having their sitters…read morewatch my dogs!

Great experience and communication throughout the process with a great staff that provides peace of…read moremind when we are away from our dog. Many services to fit multiple needs; couldn't be happier with our choice to trust Fetch!Pet Care with our pup.

I absolutely love Jenn. She did a fabulous job of taking care of our two dogs and we have booked…read moreher multiples times throughout the coming year. She stayed at our home and you would never have thought anyone had been here. Everything was perfect. I can't say enough good things about her.

I called to schedule home service care for my two cats for a total of 3 days (July 10 to 12, 2021)…read more Christina and Jen came out to my home to meet the cats and so I could show them where the food, litter, and treats were located. At that time the assured me that they would come for the scheduled days and send me pictures or updates regarding my cats. When I left home on Friday I left out 2 bowls of water and 4 dishes of food. Every day that I was away I received pictures and/or updates about my cats via text message. When I arrived home Monday evening (July 12th), both bowls of water only had water covering the bottom and the food was only covering the bottom of ALL 4 food dishes. I have left my cats alone for 2 days in the past, with no one coming into the home to check on them, with the same set up of food and water(2 water bowls and 4 dishes of food). After 2 days of the cats being alone in the past, all of the bowls would still be about 80% full when I returned home. That was not the case when I returned after 4 days away with people supposedly caring for my pets. There is no way that they were filling their food and water daily, like I had contacted for them to do. I was very disappointed, but decided to just pay my bill and move on. I recently requested my keys back and they informed me they would be sent back via certified mail and there was a $20 charge to mail them per our contract. The same contract that stated the cats would be cared for daily. Their audacity in asking for $20 to get my keys back is what prompted me to leave this rating. I normally do not write reviews, but I wanted to warn others who care for their pets as much as I do, to BEWARE OF THIS SERVICE.

I have used the Bark Barn multiple times over the past year and a half. They do not offer group…read moreplay which is why I love the Bark Barn. My older dogs are just not that social. My dogs had a 2 week stay and the workers always text me updates to let me know how they were. My puppy on the other hand has gone more often for shorter weekend trips and he does very well. I'm happy to have the bark barn and would recommend to anyone especially if you have a not so social pet!

Our two puppies have stayed here once. I'm not sure why it's called "The bark barn". The dogs don't…read moreactually stay in the barn that you see on the property. They stay in a building next to it. The person working seems nice but they need to have more employees. Only having one isn't helpful. The pets wouldn't get the attention they need. You would run around and in the office answering phones while trying to take care of the pets alone. It seemed cold in the building so I worried about the pets getting cold. This owner also owns Pittsburgh Paws pet resort I heard. This location needs more TLC and more employees. Don't give all the attention to the other location. This is a friendly recommendation! Thank you. Also seems like a good amount of yard for them to run though. You can have a tour of the place.

If I could give 0 stars I would. The name should be Oak Kill Kennel. Interviewed them extensively…read moredue to the fact that my dog was getting old and needed special care. I would have never hired them had I know the result. We came home from vacation to soiled blankets on the front porch, and our previously stable girl in liver failure. Do not hire this company (for lack of better word) if you require something more than a short check in.

We have been using Oak Hill for several years and are very pleased with it. Val is very…read moreaccommodating to customers and my dogs are happy to go there. Once I started taking my dogs there I stopped looking for other options.

our trainer (Lily) was great! if you're a first time dog owner I highly recommend Fetch & Follow…read morethey will take the time to answer questions and throughly work with you one on one. super professional and flexible time scheduling

From the owner: At Fetch & Follow our goal is to provide freedom for dogs and their owners. Call now to schedule a…read morefree consultation!