I don't typically leave reviews on yelp, but I have to leave one here because I'm warning and pleading with you (as the customer) NOT to go here if Arnold is the one that is going to be doing your adjustment. My daughter goes here for her chronic pain (back, neck, shoulders and hips) and Arnold is truly the worst person you could see at this facility. My daughter has seen him multiple times now because she wanted to give him a fair chance to see if he was just having a bad day the first time she went. However, he has not helped her feel relief after any of her visits to this location.
Arnold rushes through the adjustment, doesn't ask questions about your pain and he explains nothing about what he's going to be doing during the adjustment. My daughter was in and out of this chiropractic office in about 5 minutes. He had her lay down on her stomach, and popped her upper back and neck within about a minute. Then, he had her sit on a chair and snapped her neck to the side (both left and right) and then told her "alright! We got you all fixed up." She continued to tell him that she was still in a lot of pain in specific areas, which she tried to do at the beginning, and he told her "yeah... you're gonna want to go home and ice those spots." As the customer, my daughter felt that he was dismissive, not informative, lacked the skills to explain what was going to be done for her, and he seemed like he was a know it all. My daughter has been going to this location recently, but we are now going to use a different location as her home office location because the chiropractors there are informative, patient, willing to listen, and they take their time with explaining the adjustments. Arnold does not say "ok, take a deep breath in... now breathe out" while doing any of the adjustments. This goes back to him snapping her neck within a 10 second period, and it pissed me off as her mother because every other chiropractor she has ever had has at least told her to breathe in and then breathe out before popping her back and neck.
For anyone thinking of using this location, I'm pleading with you to specifically ask for any other chiropractor available because he's not professional and doesn't seem to care to listen to you as the client that is in pain. Since you pay for these adjustments, you obviously want to get the most out of these adjustments, but he will not do that for you.
To Arnold, please take the time to listen to your client's concerns and slow down. Explain what is being done and actually take the time to do more than just two or three quick pops. I'm wondering how this facility sees you as an asset to their team when you genuinely don't do what a good chiropractor is paid to do. When my daughter tried to explain what is still causing her severe pain, you cut her off mid-sentence and told her "go ahead and lay down on your stomach and I will fix you up." Clearly, you did not "fix her up," and I don't expect you to since she has had chronic pain for over half of her life. However, I do expect you to listen to her and not just dismiss her after doing a quick and horrible adjustment. Every other chiropractor has taken the time to listen to her and will do other forms of adjustments to help the targeted pain areas. I really hope that you take the time to read this review because you're not good at what you do, and you are part of the reason people don't like chiropractors. I pray that this facility takes this review seriously because Arnold is doing more damage to your company's reputation every time he does a quick and lackluster adjustment. My daughter will not be returning here and she told me not to write this review because she didn't want me to "be a Karen," but my daughter is my baby and I refuse to stay silent when she leaves your facility in tears because she felt unimportant and not informed by one of your chiropractors.
I have let my inner Karen out and will be happy to learn that Arnold has either improved dramatically, or has been let go. No one in pain deserves to seek help for their pain and be treated like their concerns don't truly matter. read more