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    The Jittery Biscuit

    5.0 (1 review)
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    OroBianco Italian Creamery

    OroBianco Italian Creamery

    4.8
    (125 reviews)
    0.5 mi
    Locally owned & operated
    Family-owned & operated

    Best gelato in the United States! They also do coffee…read moredrinks- espresso, affogatos, etc..., Nice clean place. Friendly service. Get some!

    I've adjusted it to reflect what actually happened and made the sequence clearer…read more The shop was clean, welcoming, and the gelato itself was delicious. I'd definitely come back because the quality of the gelato was excellent. The only area that could use some improvement was the customer service flow. When we walked in, there was one employee working, a customer with three young children who was taking quite a while deciding on flavors, and another customer who appeared to be waiting to pay. I don't know how long he had already been waiting, but by the time he finally paid, he had nearly finished eating his gelato. While the family was still deciding, the customer herself kindly told us to go ahead and place our order so she wouldn't keep holding us up. We appreciated that gesture and stepped up to order. I ordered chocolate and stracciatella. When I asked for chocolate, the employee asked if I was sure and whether I'd had it before. She did offer me a sample, which was thoughtful, but it caught me off guard since I wasn't expecting to have to justify my flavor choice. I also asked if they had cones, and she said they didn't. She then asked what size cup I wanted. I replied that I'd like one scoop of each flavor, not realizing the scoop count and cup size were separate choices. It took a couple of exchanges before I understood what she meant. A little more explanation upfront would have made the ordering process much smoother. After our gelato was prepared, I expected we'd be able to pay and move on. Instead, the employee immediately went back to helping the family continue sampling and deciding on flavors before ringing us up. By the time we were finally able to pay, my husband had almost finished eating his gelato. The employee was genuinely friendly and patient, especially with the family, and I understand it's not easy managing everything alone. I just think some additional training on balancing multiple customers--such as quickly checking out customers whose orders are already complete before returning to someone who is still deciding--would make the experience much smoother for everyone. Overall, the gelato was delicious, the shop was clean, and I'd happily come back. I just hope the service flow improves because the product itself is definitely worth the visit.

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    OroBianco Italian Creamery
    OroBianco Italian Creamery
    Entrance

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    The Jittery Biscuit

    The Jittery Biscuit

    4.6
    (38 reviews)
    11.9 mi

    Super cute eatery, with a vast menu and friendly staff. We were passing through the town and…read moredecided to give it a try. We ordered the Supreme BS, Bacon, Egg, n Cheese BS, and a bowl of bacon and eggs for our dog. We sat outside due to having our dog with us. It was a nice day so we sat at one of the tables and enjoyed our delicious sandwiches. Great option!

    Stopped in on our way out of Johnson City. We were in town for an engagement party at the Garrison…read moreBrother's distillery, and we saw many signs in town for the Jittery Biscuit. Figured we'd give it a try on our last morning before leaving! Loved how there was free parking on the street. We did have our dog with us, so one of us had to stand outside with him while everyone else ordered, as they only allow service animals inside. Inside, I do feel that they could have done a better job decorating/setting it up. It seemed extremely dated, and for such a highly reviewed spot (meaning food/drinks are good) they should make it more inviting! I will say, the little outdoor dining area is cute. We waited almost 20 minutes for our coffees and biscuits to be ready, which was surprising given that the place was empty inside. Once the food and coffees were ready, it was all pretty tasty! I don't expect to be out that way again any time soon, but if you find yourself in the area and want something small to eat, check this place out!

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    The Jittery Biscuit
    The Jittery Biscuit
    Filthy Biscuit

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    Filthy Biscuit
    Unshakable Grounds

    Unshakable Grounds

    4.6
    (64 reviews)
    46.5 mi
    $

    Cute homey coffee shop…read more Matcha Latte not on the menu, but asked anyway if they had one. Was told that they do! Asked my 20 questions about the Matcha Latte: is it just matcha powder, nothing else, not from a mix? I was assured it was "just" matcha, so I ordered. As we were finishing, I mentioned "unsweetened please". She said "oh, we can't do that: the matcha comes pre-sweetened". Um, then that's not "just matcha", it's a powdered mix that you take a scoop from and mix with water. Big difference. That's the equivalent of telling someone that instant coffee is just like regular coffee. She said she could make me a Chai unsweetened, the 20 questions about that ensued to make sure it didn't have milk solids in it. By this time I'd clearly annoyed her with my questions, so I got a Chai, lol. Who knows the make up of that. I'll come back with my husband to get him a coffee, but will continue my quest for a Matcha Latte elsewhere in Burnet.

    It was all good! The Americano, they crushed it. Rich flavor. Hot. Fresh well-sourced espresso…read moreroasted beans. The cinnamon scone!! Wowser. Delicious. Got two slices of sweet bread when I get home. The strawberry banana smoothie with almond butter, fantastic. The owner and a kind barista there, "J.", went the extra mile to warm my personal mug, before I put the Americano coffee inside for my trip on to S.A. TX. If possible, the ambience was even nicer than the taste of the coffee & pastries. Felt like a cedar lodge at Big Bear. Can't wait to stop in Burnet again for this. PS: I am DoD; they show appreciation for SVMs and first responders--very thoughtful.

    Photos
    Barista counter and "water closet"
    Barista counter and "water closet"
    Wall decor at Unshakeable Grounds
    Wall decor at Unshakeable Grounds
    Unshakable Grounds

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    The Jittery Biscuit - coffee - Updated August 2026

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