My fiancé and I were engaged in August. I went to Orin's with a friend in June to look at a…read morespecific Mark Schneider piece that I had found online (Empyrean). I worked with Jennifer, who couldn't have been more pleasant and easy to work with. She seemed genuinely interested in finding the right ring as opposed to making a sale, and I did end up buying that particular ring. After proposing I wanted to look at a Tacori ring to complement the one that had been purchased, so we went to Artisans in Novi. The saleswoman there denigrated the ring, indicating that we'd paid too much. She then offered to "recreate" the jeweler's design for half the price. I explained that I wasn't interested in doing so, but that I did want to see the Tacori piece that I'd emailed about. The salesperson indicated that the price as I wanted it was 5.5k, doing so with a tone that made clear she didn't think we could afford it (we were casually dressed on a Saturday morning). I told her that we were going to go back to Orin's before making a final decision, as the Mark Schneider piece needed to be resized anyway. The salesperson at Artisans scoffed at the jewelry store, scoffed at the city and indicated that I would be back for sure. By this time my fiancé and mother, who was along for the ride, had had enough of the entire experience. I assured them that they'd receive a completely different level of customer service at Orin's and from Jennifer specifically. We continued to Northville and found the perfect ring, again without any attempt to make a sale. In fact, we decided to add a diamond to one of the rings and Jennifer suggested that I go with the smaller of the two options, as it would suit the ring better. In doing so, she suggested a diamond that was 600 dollars cheaper, but made clear to us what her priorities were (i.e., finding the right ring as opposed to making the most money). I don't often write reviews, but did so for both Artisans and Orin's. The experience at the former was not one that I appreciated, while the experience at the latter was one that I genuinely enjoyed. I would absolutely recommend Orin's to anyone looking for engagement/wedding jewelry. Ask for Jennifer.

Do not appreciate being lied to. Tried selling my absolutely stunning engagement diamond to them…read more(their words before they low balled me) and they offered me an insulting amount because "it would probably take a while to sell"....oh and the jewelry you already have isn't sitting around? No one came in the store the over an hour you were analyzing my stone. Be honest you have too much inventory.

Amazing Experience we came from Algonac, Mi., because we seen the advertisement on TV, we thought…read morethe store would be bigger, but we asked for Mary Ann, she was great, knowledgeable and asked my "wife" the right question. Do you like ring, she said yes. Also, when we picked up ring next day, store manager "Phil" was very helpful including cases & information. Must See Returning for Christmas for Wife. Note: The Jeweler doing work in window was 10 of 10.

The most beautiful, original jewelry, affordable place you can go. Joann is amazing, sold us my…read moreoriginal wedding set 12 yrs ago. 2 yrs ago they did an amazing upgrade on my main diamond. Just got my anniversary ring there as well! The customer service is second to none. George the manager worked with us on pricing. We will be lifetime customers. They have definitely earned our business. Would never walk into one of those mall stores with high pressure salesman. This place wants your business and it shows! Take the drive to Livonia, you won't be disappointed! Thank you all, Sinscerely happy and grateful customers!

Kevin and the PJG family are exceptional to work with, always open to helping find or create that…read morespecial gift, keeping in mind your budget. I've been a loyal customer for 25+ years and continue to choose Plymouth Jewelers as my go to shop, even though I moved over an hour away. Thank you Kevin and team!

Plymouth Jewelry is our go to jeweler! Cass M is a great jeweler with lots of talent who has made…read morecustom pieces for our family and we are never disappointed. Kevin is easy to work with and very fair. We will continue to shop at Plymouth Jewelry for years to come.

By far the best jewelry store in the state. The owners are the most professional and experienced…read morejewelers I've ever dealt with, they have decades worth of knowledge in the industry and it definitely shows in the quality of their work. My sales lady, Jaclyn, went above and beyond to make certain I had the most pleasant purchase experience of my life, and I certainly did. I've since gone to Motif exclusively for all of my family's jewelry needs and have referred everyone I know to do the same. Every experience with them has been nothing less than perfect.

Went into their Taylor location for a Xmas gift for my wife. Kayleigh helped me find a beautiful…read morering I told her this was the first place I had looked and would like to check out some other places she was very kind and understanding. I shouldn't have wasted my time and just bought then but l came back and she help me purchase the ring. My wife loves the ring.

Always a pleasant experience at Stones Fine Jewelry. Neil is…read morealways so helpful, kind and knowledgeable. The staff are also helpful and never feel pressured. For any of jewelry needs, repair, new design or a new piece of jewelry, check out Stones....you won't be disappointed!

Fantastic!!! Lovely people, wonderful service, beautiful jewelry! Once you go there, you won't go…read moreanywhere else!!

Came in to look for diamond studs, and everyone was so welcoming and helpful! The sales girls'…read moreknowledge was super extensive. Didn't end up purchasing anything at the time, but I will definitely be back to buy some diamond studs very soon! Highly recommend, since I'm all about local/family owned businesses and these guys have been here for a very long time and know what they're doing!

I bought around $5000 worth of jewelry there. Around five months later, I wanted to sell it back to…read morethem for any kind of offer. They wouldn't even make an offer on the jewelry that they sold me! Don't ever come here guys!

I had an idea for a gift for my friend's milestone birthday and knew Trenton Jewelers would be the…read morebest place to start. Their longevity in the industry is a testament to their customer service, value of the high quality pieces they provide and customer loyalty. They have a great variety of items in store, plus catalogs for more choices and are honest if they cannot serve your needs. This gift mentioned was also from a group of work colleagues and I had the pleasure of having Terri assist me. Her love of jewelry and attention to details matched my own and soon a suggestion made my idea happen perfectly! Emily and another employee were also very happy to assist me when picking up my purchases. My friend received a beautiful Australian Opal pendant and a gift card towards the necklace, allowing her to choose the length and type of chain she likes best. She was very happy opening her gifts! I highly recommend Trenton Jewelers if you need a gift for any special occasion or person!

I took in 2 necklaces from Tiffany to be engraved. They did…read morenot engrave them but lasers the initials much larger than the print of the necklaces and left burn marks on the jewelry! I went in and they polished off the burn marks but the initials are brown! Ruined both necklaces at $775 a piece! The women looked at me like so what?! The jeweler or owner never came out. Have been going there for years and will not go back. I was foolish to think this was a reputable jewelry store. So disappointed!

Photos don't do justice!…read more I disliked my old oval style ring so much. I knew I was a marquise, emerald or assher cut type chick. So I worked with an amazing jeweler named Nick and his team at Infinity Jewelers USA. I looked at a lot of places however, I was happy with the service and how they treated me when I walked in the door. Nick was so patient with me as well because I kept debating between emerald and marquise as it was time to pick the final center stone setting. I came with an idea and less than a week later I had this beautifully customized ring. Usually I go for moissanite as I am not a diamond girl. This time I went with lab diamond because in the cut it just looks better. I totally recommend this company for all your jewelry needs. So if you're looking, contact them.

Went in for appraisals, wasn't sure if I would need to make an appointment or not. They fit me…read moreright in and completed two appraisals within 24 hours. Very reasonable prices compared to others nearby who offer the service. Nice people, comfortable and secure environment.