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    The IV Doc

    3.0 (2 reviews)

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    1 year ago

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    Universal Urgent Care - Exam room

    Universal Urgent Care

    2.2(37 reviews)
    5.1 km

    I woke up with a sore throat and a bad cough. I went to Universal Urgent Care on Ming Avenue. I…read morewas miserable. There was a nice lady at the reception desk, who was very professional. I was seen very quickly by Dr. Akanno. He was so nice and understanding. I was in and out in 30 minutes. There is a pharmacy conveniently located right next door. I'm never going to another Urgent Care! Universal is close to my house, which is amazing. Thank You, Dr. Akanno and Staff for a wonderful experience during a stressful time!

    I had a bad first impression with this place. I'm kinda frustrated that they have a book an…read moreappointment option online and state that you'll be contacted shortly for confirmation. That did not happen. The website doesn't clarify that appointments are for primary care only and urgent care services for things like a TB Skin Test or a Physical Exam are walk-in only. I wish that was more clear online, so I wouldn't have to waste my time waiting for a response that wasn't coming. At the least, they could've called and said that my appointment is not confirmed and I should just walk in! Asking questions about new patient paperwork was met with ineptitude and confusion. Front reception could not tell me what some of the acronyms meant, so neither of us knew how to fill it out. While she shared that they received new forms, I just can't believe that's something they haven't familiarized themselves with. I walked in early today so the wait wasn't long. The doctor was quick yet clear during my visit. Any questions with him or the nurse was followed by assurance. When I returned for my follow-up the visit was short and straightforward. The follow-up was better than my initial visit. My gripe is really just their website and front desk.

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    Universal Urgent Care - This wasthe beginning of my call

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    This wasthe beginning of my call

    The IV Doc - ivhydration - Updated May 2026

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