Highly recommend this urgent care! There is never a wait, the physicians are attentive and patient and the place is very clean. We try and see our primary care physicians for most everything, but occasionally we have a more urgent issue and this is the only place my family will go. Recently I had something going on with my heart rate and being that I've got some other stuff going on - I was worried. I felt silly going in to check my heart rate, since i was pretty sure it was not an emergency but I needed to make sure all was well. I was treated with nothing but kindness and professionalism even though I probably looked like a hypochondriac! We've also been here for a couple of nasty colds/bronchitis, an appendicitis scare and I believe a sprained ankle. Each time, the physician was so amazing to deal with, I wanted to implore them to be my new PCP. Highly recommend this place! read more

Don't make an appt if you're thinking about it I waited almost an hr and they prioritize their coworkers kids they had came in way after me and another patient. They hadn't even finished signing in and they took them to a room immediately. PA Laura didn't even even analyze the area I needed checked just said "I think" or "it could be" I asked if I can get a lab order and or get an MRI order to be sure everything's fine she stated it's not necessary. How would she know if nothing was checked just sat in front of me for a max of 5 mins and talked about the possibilities and said I was good to go. read more

MY SON WAS WRONGLY DIAGNOSED!!!! don't let the short bald Asian I wish I would've got his name Doctor diagnosed you!! I took My Son in Because he started breaking out on his skin with open wounds , I was in the waiting room for an hour. They call us back. They didn't even put us in a room Dr. pops up Less than a second He said My Son had eczema because he was itching And laughed because I questioned the eczema because I knew deep down. It didn't look like eczema. He didn't even let me Explain, we told the nurse My son is a wrestler and they get They can catch different bacteria, and we thought it would be the impetigo because he wrestled with a kid that had it and the nurse didn't say nothing to the doctor. and the doctor was determined it was eczema Order prescription and cream. The next day, I took His primary doctor for a second opinion And explained The situation he's a wrestler And this rash broke out in less than a day Dr. examined him and said he was wrongly diagnosed patient has impetigo If we would've took the other medicine I quote It "would've been like putting gas into the fire!! " read more

I came in it was completely empty, only one person was there , signed in , waited to be called to co pay and to show my insurance card. only for the ladies at the front desk to not call me , other people came in , signed them in took their insurance and their pay. even called them to the back not even 2 minutes later. until everyone else went to the back i finally got called for my insurance and pay. i came in with symptoms of vomiting and nausea and i felt like they weren't taking me seriously. absolutely do not recommend this urgent care. read more

This place sucks don't come here you'll wait hours and if they know anyone personally they'll help them in before you . Unfair and unprofessional. 0/10 don't recommend. read more

I have my fare pick of urgent care units in the area but I always choose Priority. They treat me kind, are very welcoming, and no matter how severe (or lack there of) they always treat me with dignity and compassion. In my personal experiences they've always been quick to attend me as well. I will never not go to Priorty Urgent Care. NP Baltazar was awesome and had a very comforting bedside demeanor. read more

Went in and they told me they weren't taking walk ins with an empty lobby. The receptionist told me the staff was "too stressed right now"

Beware-the Brimhall location was horrible. My son was in pain, kidney stone, his first and in horrific pain. The Dr offered nothing but "go to the ER." Now kidney stone pain is bad.....he heeded a shot or Toradol, I know because I get stones and the shot is a miracle for that. The Dr didn't offer anything. I had to address this and ask for the shot. He gave it. Now, we still went to the ER, but as you know, we spent 7 hours there and my sone would have been in pain that entire time waiting. i Don't trust the care at Priority, it was not compassionate, not helpful, and I caution anyone that goes there. read more

This is for the Priority Urgent Care on 9900 Stockdale Hwy, Bakersfield, CA. The wait was not long. And the assistant doing the triage was very sweet. The Doctor visit was a joke. I went in with a sore throat, achy bones, Listless, asthma flareups and headache. She did not even look at my throat. She listened to my lungs as distant as she could. And explained the difference between virus and bacteria. And therefore no need for antibiotics. Ok. that's fine. She was sending someone in for a pneumonia swab test. Well, I thought my lungs sounded ok according to her. A gentleman came in for the swab. But it was a nasal swab. Not typically used for checking for pneumonia. So, checking for covid? I mentioned my husband had the same thing before me and he had tested negative for covid. So was this done under false pretenses? Not a big deal, I suppose, but I was not advised that she wanted to test for this. I was very disappointed in this experience. Will not be going back to any of Priority Urgent cares. I'm sure everyone's experience and doctor is different. A blessing for you. But I was not taken very seriously and was very disappointed. 2 stars are generous. This is for the triage gal this day. read more

The wait is never long, staff has always been tentative and friendly. And have been satisfied with the doctors there.

What's the point of an appointment! Been waiting over an hour with an appointment. Others continue to before me even after arriving 30-45 mins after me. Told that they had appointments. Told that they were getting sport physicals; however that person was at least 65 years old. Confusing system. If you are in Urgent Care, please consider their downtown location. The east side location is questionable. read more

Priority Urgent Care - Location. - Urgent Care Near Me - Bakersfield, California

I walk in and there is zero people in the lobby and they still tell me they are not accepting walk-ins at the moment. This is the second time this happens, so much for "Priority Urgent Care"... read more

Little to no attention or compassion to care. We came in because my son seemed to have sprained his ankle and Ruby, the front receptionist was extremely rude and disregarded the reason for his visit, completely cut us off mid sentence and told us to just check in. My sons ankle was blatantly swollen and he was in extreme pain, we came here for urgent care as the facility reads and is supposed to be known for. Yet, (after check in and being seen), my son was waiting for the doctor to come back into the room for a resolution. I overheard that same doctor and another medical assistant state "Yeah, they could've just gone to the ER most people come here thinking they can get away with just getting their drugs maybe he's pretending." Mind you they provided him crutches and a compression band, did not take any x-rays and told us to come back another day since he might have a tiny fracture, those same crutches broke as we got home. Completely disappointed and sad at the lack of attention to patients and stereotyping. Front receptionist should be retrained as well as the rest of the facility in regards to professionalism and ethics. read more

Staff is rude like literally no one smiles at all. We are here cause we are sick and the staff literally makes you feel worse. Do better priority urgent care on Mt Vernon . read more

Overall, this has been a fantastic urgent care. It is located close to home & they usually have same day or next day appointments available online, which is very convenient. The only issue is the wait times; I've experienced faster wait times at other urgent cares without an appointment, but this place is worth the wait. They give you all of your appointment information online afterwards & are great at communicating. Facilities are clean, staff is friendly & the providers are kind. read more

This is my place to go if have an emergency always fast and efficient... However today 12/21/23 i was extremely disappointing in regards the lack of sympathy.. Dr was sarcastic, short and rude... phlebotomist was extremely short, rude and was ignoring my daughter's question... when we asked the forth time what "type of lab work" it was she ignored us 3 times.. then said.. wait.. the proceeds to say Never-mind... there was zero sympathy, she was very unprofessional and moved needle inside my daughters arm because the blood was too thick and it was hard to get her blood... she was not being careful at all... she removes the needle, then proceeds to let her bleed all over the waiting chair because she didn't put on a cotton-ball to stop the bleeding.. the phlebotomist had to change my dr's excuse for me and my daughter because they kept doing It wrong...(no date, wrong name, i didn't get mine, my daughters was only 1 day off instead of 2) etc.. phlebotomist said she will do the other arm then left... by this time.. we were over of the lack of Professionalism and decided to cancel blood work so we can go somewhere else... I work in medical field and I completely understand the stress during cold and flu season.. however there was no excuse to act the way they did.... Will not recommend this place and for the future i will schedule another appointment at a different location.... read more

Nurse was rude. Made me feel as if it is not their job to treat my illness... will not be coming back.

I visited the Priority on Mt Vernon ave in Bakersfield with a very sick daughter that had been seen twice in kaiser northern california! Marie the provider and her moa were top notch and gave my daughter amazing care and the correct medication she needed! Thank you read more

Everyone here is so sweet. I was there as a walk in and they had me out quickly, quicker than any other urgent care. The doctor Maria was a little backhanded but the other workers make me look past that. Will continue to come here! read more

For those of you looking for a place of compassion and Quality care, keep this in mind. I called this office 3 -4 hours after my cyst surgery and told them about the pain I was having in my arm, I mean it was hurting bad, I was told that the provider didn't think it was necessary to give me anything for pain. The provider was Marie the nurse practitioner.... I ended up pulling my own staples out. They told me they would refer me to a Dermatologist which was a week later.... I had removed my staples by then. WHAT A DUMP...... I counted 24 two Star's or less read more

I came here last year after having some pain in my upper right abdomen. At the time I was 6 months pregnant so the pain was concerning and this place was right down the street from my work. The check in was pretty standard. Lots of duplicate questions and forms to fill out before they will see you. I told them my concern and waited, probably about 25-30 minutes which was fine with me. They called me back and immediately wanted me to do a urinalysis.......okay? I figured it was standard since I was pregnant. After being put in a room, I'm told I have a significant UTI, in addition to my abdominal pain, which they could not treat and recommended I go for an ultrasound ASAP. Before I left, they treated me for the UTI with a shot and some prescriptions. I called my OBGYN to ensure I was okay to take the meds prescribed, and they recommended I come in right away to be checked (had I known that was an option at the time I would have gone straight to my doctor. Lesson learned). They also did a urinalysis (within an hour of the other test) and assured me not only did I NOT have a UTI, but didnt need the medication prescribed or the antibiotic injection. I was treated by this urgent care facility for a condition I didn't have.....while pregnant. Luckily my doctor assured me I shouldn't have adverse effects from the treatment, but I definitely didn't need the injection they charge me for. I will not come here again if I can help it. It's clear they try to rack up your bill so they can charge your insurance more for services. It's not about proper care here or quality medicine, it's all about how much they can bill. read more

My daughter was ill this morning so I took her to Priority Urgent Care. We were met with nothing but, friendly faces and helpfully people. Probably the fastest and most thorough urgent care I've been to! I highly recommend! read more

Check in is the worst. You have to use a kiosk while the girls sit at the front desk. Takes up so much time.

Just keeping it 1Million... took my daughter for a physical made an appointment for 10:10am showed up at 9:45 because early is always a good thing, well at least not here . Wait about an hour and a half for my daughter to be seen, it took a whole 2 minutes for the physical from start to finish and then told to wait for a form that takes another 20 minutes to be copied and given to you. I got fed up after 15 minutes of waiting for a copy I opened the door and said" excuse me but I have shit to do and I just need the copy of the physical to leave!"... at that moment 3 workers who where just sitting talking reached for form that was right in front of then and obviously one of them grabbed it , made a copy and within 15 seconds I was leaving. Whats really infuriating is that they think people have absolutely nothing to do but wait and that's just not ok. I hate wasting time for any reason....Now I'm just trying to figure out WTF is the point of an appointment if I'm still made to wait a whole hour to be seen, Fukn disappointing when this type of stuff goes on. Ya'll gotta do better! read more

This is now my favorite urgent care! My daughter had a stomach bug and we were seen almost immediately ! I recommend downloading the "Solv." App, helps make your visit 100% easier to schedule an appt. to be seen. I would highly recommend this place to anyone ! Staff was very welcoming and friendly as well as the doctors. 10/10 experience. read more

Not coming back. It's ridiculous they basically make you have a card on file and sign a paper. Whatever. I have always used to the same card so they should have it on file. Every single time I come they tell me the card I have in file is "expired." I refused to sign the form and they said I would have a $100 hold on the debit I used since I refused to sign the form. What kind of policy is that? read more

My daughter was in need of a Sports Physical and I searched online for free SP and I came across this location, so I went on the website and made an appointment online and we were seen in like 5 min after checking in. We were in and out in like 10-15 min. I definitely recommend especially if anyone needs a free sports physical. read more

I normally don't give such low reviews, but I can't stand getting my time wasted. I called before I went and was assured they weren't busy and I would be seen quickly. Not true. I got there and signed in and was told to wait outside. Their program tells you where you are on line. Would creep up on the list then get pushed back down again. I was told that the list wasn't accurate and I was next. I started at 9:30am and received a call at 11:35am asking me what I wanted to be seen for. So they didn't even bother to read the paperwork I had already submitted. Due to other obligations, I had already left. I'll never go back. I suspect that they were playing games with me after I asked about my place in line. At that time, they told me I was next and then they waited almost another hour to call me. Never again. read more

So i came in with a appointment and it was cool the staff was real nice BUT !!! THE DOCTOR was rude !!! He made me feel like taking my kid to the doctor ruin his day he was in such a bad mood the nurse just came in to get my child started with her breathing treatmentand he literally came in and told me to go home .. HE LOOKED ANNOYED that my child was crying in the room read more

This was the worst Dr visit of my life. The Dr was very dismissive of my concerns. He wouldn't even listen to what I had to say. He seemed like he had no idea what he was doing. I payed out of pocket for a physical. As soon as they called me back they just sent me to a room. The doctor came in a few minutes later asking why I was there. I told him I was just there for a check up because I wasn't feeling well. I told him everything on why I was there and he told me that it was all in my head. Not one person checked my vitals or weighed me. They didn't check my breathing or anything after I told them that I had Covid 19 a month prior to my visit. read more

I've been visiting this Urgent Care for many years, and I've always received top-notch service with very minimal wait time. But my most recent visit was during the COVID-19 crisis, and I must say how very impressed I was with this facility's organization, patient flow, and high level of care during this crazy time. Their attention to detail and public safety was exemplary, yet I still received the thorough & immediate care I've become accustomed to here. Thank you for your high quality urgent care! read more

My first visit and follow up were flawless. When you're not feeling well, efficiency is appreciated and they were very efficient. The doctor and staff were great. My husband went about a year ago and he also raved about his experience. read more

Big thank you to the Night crew forWednesday night. We took our son for eye issue and everyone there was so nice and he was seen right a way. No ER trip needed, fast and close to our home. read more

Priority Urgent Care was wonderful. I was in pain when I went in. Everyone there was caring, compassionate and professional. They ran tests to support the prognosis and provided immediate and short term care. The follow up visit was great and my next follow up is today. I am very happy with the excellent people at Priority Urgent Care. read more

I have brought my kids here each time they needed a school physical for sports and when they are seriously I'll or hurt. I never had a problem until now. The Drs are good and the staff as well however I'm disappointed that they are now stating they created a policy to keep a credit card on file. I fortunately have insurance and have always paid my copayment as well as any bills that my insurance did not cover. They proceeded to state that they are the last office to require credit card payment on file and if you do not want to you have to leave a 100 dollar cash deposit. I told them that neither is going to happen. They said that the reason they are doing this is because a lot of patients insurance coverage does not go through and they have many open balances. I do not see where that fits in to patients that do pay. I do not give my credit card information to anyone so they can charge it if it's available. Paying a deposit over the cost of an office visit so a balance can be floated into the account is not how business works. Being an accountant for over 30 years and this policy just does not sit well with me!! Do better office management!! Why don't you check the insurance before hand and you won't have that problem. read more

They had fast service and very inexpensive x-rays the staff were very friendly you could hear a penny drop it is so quiet in there and the staff lady was so concerned about my arm.(I broke my collar bone) read more

My son has been there twice now the front desk sent him directly to the back even without me finishing his paperwork because of the possible severity of his injury and my concern. This last time was last night. The staff is very calming kind and informative. My son is 18 but it didn't make the injury any less scary ( it was to his eye area as well as cheek jaw shoulder knee.) Our own doctor runs an urgent care blocks away and we opted for there. Even the co-pay was less there. read more

It's been 6 days and they haven't called me for the result of my COVID testing. I called them too many times Nobody answers . I would NOT recommend this place. Priority Urgent Care-Panama Ln Bakersfield read more

This is awesome. When I'm sick and don't want to wait for an appointment with my doctor I don't have to go to the west side anymore for an Urgent Care. It is located right next to the Rite aid, off Mt Vernon. It is a brand new building, very nice, clean, big comfortable waiting area, comfortable seats, check in was hassle free and the staff were all very professional and friendly. I'm sure depending on how busy they are, but for me my check in and consultation was quick. This is an excellent Urgent care with an excellent doctors and staff. Also adding they have an x-ray room and they do lab work. read more

I was able to walk in and be in and out within an hour! Dr. Tom was attentive, understanding, and very helpful. Medical staff was also sweet and very polite. Front staff was quiet but still helpful and polite. Highly recommend this urgent care if you're on the east side of Bakersfield and need something relatively quick. read more