She was the best pediatrician ever. There is no one else like her. She treated my kids as her own…read morenot like a patient. She was so precise in her care. Her office was magical. I'm so thankful for her helping get my daughter food allergy diagnosed. Her staff was always friendly and knowledgeable.

My wife and I moved from Oregon about 7 months ago for work and our children's welfare is of the…read morehighest importance, in Oregon we had an amazing pediatrician. It was very important to us to find someone that had the upmost passion for their profession and made sure our children's wellbeing was taken care of. When you first walk in and see the giant giraffe, beautiful hand paintings on the wall and the train that goes on a track just above your head (that's our kids favorite part) you know you are in a very warm and welcoming environment. Each offfice is absolutely blissful as well, there are TVs in each of the corners playing a cartoons, stunning warm paintings on the walls and a plethora of books and toys for the kids to enjoy! Kaye is so pleasant and you can tell she absolutely loves children and only wants the best for them. She is so wonderful to talk to and makes sure to give the kiddos a hug as they leave. My children adore her and even ask when we're going back! If you are looking for the best pediatrician office in town, this, hands down this is where you will want to go.

The quality of care is top notch. I love all of the Providers. The Senars' are awesome. Batin,…read moreEncarnacion, and Gonzalez are awesome. All of nursing staff is awesome. The front desk staff is truly top tier and awesome. It is a welcoming environment. I highly recommend. I've always been able to get an appointment when needed. They have been very flexible. It's a very positive environment. LOVE IT.

I have been struggling to find the appropriate words for this review, because I want to be clear…read more Dr. Senar was an excellent Peds for my son. However, that does not negate the many issues we experienced with his office/clinic. The 3 star rating is purely for the doctor whom I would give 5 stars if I could also give 0 stars for his office, so I'll stick with the 3 star average. We started taking my son to Dr. Senar after we met him at the hospital when our son was born. We immediately loved him and decided he would be our choice for our son, but from the beginning we always had trouble getting in to see him. The number of un-returned phone calls and messages would have been enough to upset any parent but tack on the issues we had getting follow-ups scheduled, prescriptions called in, or anything that wasn't a "routine" visit and you get a complete picture of what we have dealt with. And that was all PRE-Covid. Since covid, its been dead silence. No returned phone calls and, no appointments available. We were always forced to go to urgent care with absolutely no follow up with his office despite many calls trying to do so. Now we are being told that they dropped our son as a patient because he hasn't been seen in "over a year" (its been nearly 4 actually) and that their policy is to not retain any patient that isn't seen in over a year. It doesn't matter, apparently, that we have been trying and even refused at times and directed to go to urgent care BY the office. I have never felt like an office cared less. Buyer beware!

Dr. Lagunda is an excellent doctor! Usually knows the problem before the test even come back. My…read moreson is 4 1/2 years old and she has been his doctor since he was 1 day old. Both our children love Dr. lagunda she's amazing.

Only takes newborn babies! Do not feel welcome to Bakersfield because of this doctor...read more

Dr. Shaffic is amazing and has had all three of my children since birth. Usually you can get a…read morequick apt depending on reasoning. I do now drive over an hour to his office so they can still be seen by him. I don't want to switch there pediatrician, I have no reason to besides gas prices. lol All staff here is amazing and his head nurse she deserves an award!

The office staff was great. I made an appointment the same week I called. The doctor spent maybe 2…read moreminutes in the room with us, and it was our first visit. There were no introductions, It felt rushed and he seemed distracted and wanted to hurry.

We have been going to Southwest Pediatrics for 14 years now! Dr. Shah was my son's doctor when he…read morewas a baby. I wasn't too fond of his bedside manner back then so we switched to Dr. Santiago because she is so sweet and will make you feel so comfortable with her. That being said, I just had a baby 5 months ago and now we are at their new office every few months and I am so relieved to have this doctor's office for my daughter!! We saw Dr. Shah for her newborn checkup and his bedside manner has improved immensely. He was so kind and patient with us and caring about my baby's well-being! I love him. I love all the doctors here! And staff. They are all awesome! It's great because even if the doctors are busy, they have a lot of nurse practitioners to help them with their patient loads so it's easy to schedule appointments. We usually see Kat, Dr. Shah's nurse prac and she is the kindest, most loving person. We love her so much. Thank you SW pediatric!! Oh and their new office is amazing! They have a "sick" side and a "well" side to keep germs at bay! Such an innovative idea!

I would never take my kids to southwest pediatrics. They turn people away for being late wven when…read moreit is THERE FAULT. They moved offices and DID NOT have a sign posted that they moved. Once I found out where they moved they said they could not see my kids for being late. I think any business that treats people and children this way should be out of buisness. By the way it was 102 degrees outside when I got my kids out and in and out and in the car to see them and get turned away.

My daughters have been patients here their entire lives. Our provider moved out of state last year…read more& we were hesitant to stay here because he would no longer be there. However, we've received exceptional care from Dr. Eslao & Dr. Pempleton. They've been kind, professional & provide expectational care. I truly enjoy how well they treat my children. The facilities are always clean, the nurses & front desk workers are always kind. This facility runs so well!

Terrible. There's been so many changes in providers, no consistency. What is the point of me…read moretexting to confirm my daughters appointment, receiving a call to confirm the appointment, to receive a call morning of to cancel said appointment. I'm done. I will looking elsewhere.

I been trying to schedule appointments for my kids to be seen they never have opening and the day I…read morede fee to get them check they can't see me because they were taking lunch soon staff is so rude and unprofessional don't go her avoid stress and feom you getting turned down

I went for an urgent care appointment for my toddler. I only waited an hour to be seen (and the…read morewaiting room was packed). The total visit was about 2 hours long and the Nurse Practitioner, Marci Blanks was very helpful, caring, and she addressed all of our needs. I felt that she truly cared about my child. She addressed some issues that had never been covered at my regular pediatrician's office and I was grateful she did. **We normally wait over 2 hours to be seen at our regular pediatrician and then it is another 2 hours of room waiting time after that. We regularly spend a total of 4 hours to go to a routine checkup and only one of the NPs is kind and helpful and the other one we see is not very attentive. My husband took our little one to another pediatric urgent care in town on a previous occasion (not pediatrics for all) and it took over 4 hours of waiting room time alone. By comparison, Pediatrics For All surpassed my expectations!** I want to note that the rooms were a little beaten up (i guess that is what happens with the territory of a young patient population) and it looked like the play room was under an extended construction that had been forgotten. But who really cares when you get good medical care otherwise? The seats in the lobby were soft and comfortable and made of a material that is easily cleaned so I felt decently comfortable and safe. The front desk staff were kind and attentive. Even though the internet went down for their credit card machine, they made it painless to pay later on. They helped me get things signed easily when I had a ton of stuff to carry. My toddler was treated nicely. And the medical assistant who weighed my little one was very kind and attentive. Everyone asked the right questions and made it a positive experience.

Both my kids go here. They are always friendly when scheduling and usually can get them in within a…read morecouple days. The dr is attentive and caring.

Great staff. They were very helpful and got everything i needed to get done. Will be back.read more

Staff are all friendly here. The issue this clinic has is their wait time. It doesn't matter what…read moretime you're scheduled, you are GUARANTEED to wait over an hour and a half each time. The Dr. is great, but the providers really need to improve on arriving on time to tend to their patients. We came in today for vaccine visit, and the MA's are heard outside our door laughing, talking about personal topics and putting up balloons and streamers for colleagues birthday. Not the best impression.

I like the doctor, takes the time to talk to you and really listens. Makes sure to go over all your…read moreconcerns and doesn't try to rush back out the door. The wait time is outrageous. Spent 2 hours in the waiting room and another long wait in the patient room.

She kept changing location, no big deal but I just had enough with the rude assistants. Like come…read moreon at least try. The day I decided to make the switch was when she was out on vacation. My son had high fever and they told me to go to Urgent care. I got to urgent care waited 5 plus hours and thought to my self, shouldn't doc have emergency docs?? I'm By the way, this happened when she moved to the Stockdale office.

CLEARLY I'M NOT THE ONLY ONE WITH AN ISSUE WITH THEIR OFFICE STAFF! THE worst customer service…read moreever! they wrongfully charge you and then have the audacity to discharge your children after their mistake, never apologized. i would never recommend anyone there. the receptionist and office manager are giving this dr's office a horrible reputation. i will make sure everyone i know does not take their children here. I HOPE THIS DR READS these reviews and actually cares to do something about it. how dare they wrongfully charge me, not even apologize, and because of their mistake, my daughter has been discharged because i was upset?? i wouldn't even trust taking my daughter back there anyway!