She was the best pediatrician ever. There is no one else like her. She treated my kids as her own…read morenot like a patient. She was so precise in her care. Her office was magical. I'm so thankful for her helping get my daughter food allergy diagnosed. Her staff was always friendly and knowledgeable.

My wife and I moved from Oregon about 7 months ago for work and our children's welfare is of the…read morehighest importance, in Oregon we had an amazing pediatrician. It was very important to us to find someone that had the upmost passion for their profession and made sure our children's wellbeing was taken care of. When you first walk in and see the giant giraffe, beautiful hand paintings on the wall and the train that goes on a track just above your head (that's our kids favorite part) you know you are in a very warm and welcoming environment. Each offfice is absolutely blissful as well, there are TVs in each of the corners playing a cartoons, stunning warm paintings on the walls and a plethora of books and toys for the kids to enjoy! Kaye is so pleasant and you can tell she absolutely loves children and only wants the best for them. She is so wonderful to talk to and makes sure to give the kiddos a hug as they leave. My children adore her and even ask when we're going back! If you are looking for the best pediatrician office in town, this, hands down this is where you will want to go.

Dr. Onsorio is great and listens to all of our concerns with out little one. He is also great…read moreabout making sure you understand everything recommended and discussed. We have called for some day, and even emergency appointments, and been seen fairly quickly. Our toddler split her lip open pretty badly, and I felt more comfortable with her seeing a pediatrician over an urgent care doctor. They saw her within an hour! I love that they also help treat new moms with post partum care. They seem to generally care that mom is doing okay with the new baby and even help with questions about self care, or direct you to where you can get help. It's so great to feel like they care about family wellness overall. Highly recommend this office and trust them with both of my children.

Love the care My kids get from here!! Recommend and couldn't ask for a better pediatrician for my…read moreFamily.

I love this place ! We truly appreciate the compassionate…read morecare and attention we've received at every visit. It's reassuring to know our children are in such capable and caring hands. We highly recommend this office to any family looking for a knowledgeable, patient, and caring pediatrician.

The office staff need to be more welcoming and respectful towards their patient's parents. Every…read moretime I have called they are rude, unprofessional, and just honestly off putting.

Southwest pediatrics doctors and nurses have seen all four of my boys and they have been great…read more Very efficient and quick. Dr. Shah and Dr. Santiago are both excellent and my kids like them, too. They still remember Dr. Shah prescription after seeing one of my sons was under weight - eat more ice cream! And we've been following that, too. One time we took our son into the office to get a potential broken arm checked. After they confirmed he needed a cast I asked where I should take him. The nurse said, "let me check if Dr. Shah can do it now" and 30 minutes later we walked out of the office with a cast! Love the service.

It's almost impossible to get through on the phone. Doctors - Quality care. My child has been with…read morethem for 12 years.

I have been going to this office since it was under Dr. Mia Lagunda in 2014. Since she left in…read more2018, it has changed to Kern Medical Pediatrics. More recently, they moved to a new location from Truxtun Ave. They are now on Stockdale Highway. The office has definitely changed since she left. We were avid fans of Dr. Lagunda. By far, she had been the best, most attentive pediatrician we've had. However, her new location is far from us, so we've decided to stay at Kern Medical Pediatrics. There were a couple times we visited other offices, such as Stockdale Pediatrics and Brimhall Pediatrics, but those places didn't do it for me. Recently, we've had Dr. Bekarev. She is just amazing. She shows compassion and actually talks to you without feeling like you're being rushed. She listens and treats the kids very kindly. I also appreciate that they don't try to nickel and dime you like Brimhall Pediatrics does. KM is very accommodating, especially if you're running behind. My only issue is that they can be difficult to get a hold of when you try to call them. Sometimes they won't answer and an answering service will take the call instead. But overall, I am pleased with this office.

Expect to wait and wait. This place is not what it used to be, besides the over priced visits…read more Will be looking for another pediatric.

I switched my son to Okezie from a different pediatrician and it has been a complete dream! I now…read morehave 2 children going to her, my 3 y/o and newborn. It's always been fast, everyone is pleasant and kind and the new office is sooooo nice.

The last time I brought my kids to their old location, I'd left with a very bad taste in my mouth,…read moremaking me actively look for other options for pediatrics for my children. After finding it just about impossible to find a Dr that will take new patients, I had to take my oldest back to Dr Okezie's office. All I've been trying to do is get my daughter a referral but it has proven to be extremely difficult with this Dr. I was informed on the phone that they had moved locations so when I pulled up I was excited to see the new place. I really didn't like the Mercy Southwest location at all, so this was refreshing. The front office staff was friendly as were the nurses we'd encountered before seeing the Dr. After we'd left the exam room I got to speak to the referral nurse regarding my daughters needs and she was very helpful. My daughter ended up seeing the nurse practitioner instead of Dr Okezie and she was way friendlier and more attentive to her needs. She actually looked at my daughter and asked her questions whereas Okezie never even touched her or seemed interested much at all. Overall this was a much better experience and if we are given the option I would choose to deal with the FNP over the Dr. We finally got the referral and made an appointment so all is good.

Great place to take your kids to check their health or when sick. I take my son and the staff is…read morealways friendly and attentive. Mrs. Lavadia is an amazing kind and straightforward doctor. My son feels comfortable with her and I love how she explains everything. We moved to Bakersfield 2 years ago and it wasn't easy looking for a new pediatrician but we surely got lucky finding this place. Thank you staff for all that you do! And keeping our kids safe!

I would strongly recommend avoiding this office. I scheduled my appointment over a month ago, and…read moreon the day of the appointment they called asking for my insurance information, even though I tried to provide it when I originally made the appointment. The front office staff was consistently rude, unprofessional, and seemed unwilling to help. I even had to call them back myself just to get the text message link they wanted me to use to complete my paperwork. The lack of organization and poor customer service was extremely frustrating. When patients take time off work and wait weeks for appointments, the least a medical office can do is communicate properly and treat people with respect. Unfortunately, that was not my experience here. Save yourself the headache and look elsewhere.

Dr. Dakak is kind, caring, puts the needs of his patients first, and has been nothing short of…read moreoutstanding! I'm a bit hesitant to write this review, because once people find out how great he actually is, it's likely going to become much more difficult to get an appointment... Lol! In all seriousness though, he deserves every bit of praise! My wife and I have had some terrible pediatricians "caring" for our son, and have even had some doctors refuse to take my son as a patient because of his medical complexity. But Dr. Dakak has taken it all in stride, and since he completed his residency at the Children's hospital in Phoenix AZ, (we researched him before even scheduling an appointment) he has the experience and knowledge to handle every curveball we've thrown at him! From the bottom of my heart, thank you SO MUCH Dr. Dakak!!! You're a literal GODSEND!!

Staff are all friendly here. The issue this clinic has is their wait time. It doesn't matter what…read moretime you're scheduled, you are GUARANTEED to wait over an hour and a half each time. The Dr. is great, but the providers really need to improve on arriving on time to tend to their patients. We came in today for vaccine visit, and the MA's are heard outside our door laughing, talking about personal topics and putting up balloons and streamers for colleagues birthday. Not the best impression.

Ive taken my children here several times over the past few years. I've always had a decent…read moreexperience. Their problems had, for the most part, been solved. I think one of the reasons for poor reviews from others is due to personality differences. I think Dr. Russell was pretty helpful and kind, aside from her assertiveness. The receptionist also came off as dismissive at first, but was kind when me and my child were leaving the office. I'm sure the center was busy this morning, and she could've been very well annoyed with parents bringing in their kids for "every little thing." But it's still an urgent center for sick kids, so a little empathy would've been nice. Overall, this is a decent pediatric urgent care. They are pretty quick, and they are helpful. I also appreciate the fact that since my son had a stomach bug, the physician's assistant gave me a couple barf bags to take with us for the ride home.

If you can avoid this place please do! I took my daughter in for leg pain & they were telling me it…read morewas because of a bug bite. There was no bug bite. Ended up at ER because I knew something wasn't right turns out she had a broken shin. They need to get it together cause clearly they don't know what they're doing.

Dr. Shaffic is amazing and has had all three of my children since birth. Usually you can get a…read morequick apt depending on reasoning. I do now drive over an hour to his office so they can still be seen by him. I don't want to switch there pediatrician, I have no reason to besides gas prices. lol All staff here is amazing and his head nurse she deserves an award!

The office staff was great. I made an appointment the same week I called. The doctor spent maybe 2…read moreminutes in the room with us, and it was our first visit. There were no introductions, It felt rushed and he seemed distracted and wanted to hurry.