I've been a patient with Dr Bichai since 2017. Ver kind and really cares about you and your health. Yes you'll have to wait, but it's worth it. Staff are friendly kind and super nice. read more

Dr. William Bichai is a wonderful amazing doctor. He is the one and only Doctor Who who doesn't work for money. Very compassionate and caring. He loves his patients. read more

I had a great experience with Dr.Bichai he was caring and listened. I was referred and did a walk-in and was seen very quickly. The staff and Dr.Bichai created a safe welcoming environment. read more

I have been going to this Dr for many years ! Dr Bichai is a very knowledgeable doctor and listened to my medical concerns! I will continue my medical care along with my husband at Dr.Bichai because I feel we are heard when bringing our medical concerns ! My husband was almost 300 hundred pounds and now he is 170 he has helped change his life to a more healthier future! read more

The receptionist and all the medical assistants at that clinic are amazing. But the doctor was horrendous. The last visit my fiance had, he was very rude and inappropriate. Even though my fiance was a current patient of his and he had her medical record with him, he proceeded to ask questions like if she was brand new. He kept asking if she was adopted even though my future mother-in-law confirmed that she wasn't. He kept asking her what her sex was even after answering female numerous times. He belittled her by using her alcoholism. Asked her how she felt to be a disappointment and a burden to her parents. He is very lucky that I was not present. I am glad that there is a Class Act lawsuit against him now. read more

I am so much grateful to Dr. Bichai and the team. I myself am a medical professional as well, and Dr. Bichai helped me and my husband a lot during our internship as an FNP student at that time. He has been assisting countless students for free, sharing his knowledge with everyone who needs it. Thankful to Doctor Bichai and his teams. More blessings! read more

Dr. Bichai is my doctor and my mother's doctor. We met him when my mom was in the Bakersfield Heart Hospital. He is the kindest and most caring doctor you could ever meet. I can text message him any time of the day--even at 1:00 or 2:00 a.m! He will answer my texts right away! What other doctors will allow you to contact them at any time of the day! I even called him on his vacation...he still made time to talk to me! Maybe the office wait is a little long; I would rather wait for him than anyone else! Dr. Bichai, you are the best. May God continue to bless you and your staff! Debbie P. read more

The most caring and communicative doctor I've ever met. Saved my Dad's life! Very nice person with a very pleasant staff.

I had been sick for quite a while. I made an appointment with Doctor Bichai because I'm new to Bakersfield and he was the only one that I could find who didn't charge an arm and a leg for people without insurance. I waited nearly 2 weeks for the appointment and a nurse called to confirm the night before. The morning of, they called back to inform me Doctor Bichai had called in sick and they needed to reschedule...12 days later. A very friendly nurse (I assume she was a nurse, but I don't want to make any presumptions as to her profession), called me the night before to once again confirm my appointment. Then, lo and behold, my visit needed to be rescheduled again 3 hours before my appointment, "because Doctor Bichai is not coming in today." The first time my appointment was rescheduled, I jokingly assumed he would cancel the following one since it was so close to Christmas and he doesn't seem to be in a hurry to see patients. However, I didn't truly believe this and that is a terrible way to run a doctor's office. What if I or someone else has a life threatening illness that they're not aware of? I'm not going to try to see him again because I can't keep waiting 2 weeks, only for my appointment to be cancelled again and again. The only reason I gave him 2 stars is because his staff/nurses who call are friendly and because I have no idea whether or not he is a good doctor if he actually ever sees anyone. If you are a new patient and attempt to see Doctor Bichai, I wish you luck. Perhaps after the holidays he's less flaky. read more

My father has been coming here for almost 2 years and every time they make him wait hours i've never been with him until today and all i can say is this place is JUST AWFUL! The wait is RIDICULOUS we arrived at 4pm and they saw us at 7:17 3 hours and almost a half. My father has horrible back pain and whenever he sits for a long time it starts up really bad so you can imagine sitting for 3 hours was torture. Patients who came in later than him were seen first. They take more patients than they can get through, it's probably for the money. The waiting room was also freezing cold, that didn't help his back either. We're definitely moving him to another doctor. DO NOT RECOMMEND ABSOLUTELY RIDICULOUS STAY AWAY! read more

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Doesn't even deserve 1 star. Our first appointment was rescheduled because the doctor wasn't going to be in that day. Our rescheduled appointment was at 3:30, but she didn't get vitals until 5:00 and seen by Dr. At 7:30!!! The staff is the worst. They know nothing, horrible service, there are like 10 who work the front and all of them seem to have nothing to do. They just roam around waiting for something exciting to happen I guess. After waiting an hour and a half, I had to go ask if they needed me to fill out papers for new patient. It was like I startled her by asking for this and then she's like, " oh yeah, here, fill these out." If my mother in law had better insurance, I would never take her to this place again. The incompetence is crippling. Oh and don't bother leaving a message because you'll never get called back. Ever! read more

Dr. Bichai always takes the time for his patients. He is very knowledgeable, caring and invests his time in patients. My mom is a patient of his and we are very blessed to have him as one of her doctors. read more

My first apt, he was still not there after 2 hours, rescheduled, they had to cancelled that one, got me in the next day, got there at 3pm at 6pm the dr had to have dinner. The office stuff is the worst I have ever seen, they don't know what they are doing, they lie to patients by saying the dr was in when in fact he was not. There is a pa dr loque and she is very good, but with the office stuff they have it make her look bad, I could not keep her because of insurance change. Please not make an apptointment with Dr bichai, He just needs to stick with his field. read more

Dr Bichai is the best doctor. My brother has been sick for very long time and Dr Bichai always good taking care of him. He does not mind about the time to spend with the patient, answering all the questions, give patient love and care and the patient feels so much comfort. My brother, Young Phan and my family can't describe how amazing Dr Chai and how much we appreciated his work. read more

Been with Dr bichai for years. Even came to him when I wasn't insured. The dr takes his time and learns everything about his patients medical history and is not a say hi and leave kinda doctor. When I was out of state I called his office at 4 am not realizing the 3 hour time difference. He answered my call and instructed me what to do. To me he reminds me of an ol school doctor that takes time for each of patients gets to know them and wants what's best for them. He also tells it like it is. I've been to many doctors over the last 20 years and he is by far the best. read more

This clown should be disbarred from medical practice permanently. Not only did he mock me in the hospital when I asked for physical therapy but he set a appointment for a office visit for me. I hired a special medical transport service to take me to his office and when I arrived and filled out his multi page questionnaire, he then decided that my insurance wouldn't cover the visit and refused to see me. This man is so incompetent that he caused a permanent injury rendering me impudent for the rest of my life. I complained to the medical board of California and they sided with him (figures!). Now I have to live with his screw ups. read more

Very long wait times and billing is incompetent. Every time I receive a bill I have already paid it and I have to submit cancelled checks to the billing department to prove that they cashed my check. Avoid this practice if you have a choice (fortunately I do now). read more

You would be better off getting treated at the County vet. I accompanied my wife to an appt with this "doctor" and waited over 3 hours to be seen. We both wondered what world we stepped into. Trust is not a word that came to mind especially because after waiting all that time he called her by the wrong name twice and couldn't even recall what he'd treated her for in the hospital. How long does it take to actually review her record?! What he did emphasize is that she "needed several follow-ups" and appeared he was more preoccupied with next month's cashflow than my wife's recovery. He flew into the room like a disorganized mess, talked in fast gibberish when he wasn't texting, and couldn't maintain steady eye contact. Made me uncomfortable, my wife felt like a guinea pig, and we are still wondering if he was talking to the right patient because nothing he said related to my wife's condition or made sense. Or maybe that was because he was distracted by his phone and chomping gum the entire visit? All I do know, is NO. read more

This place is still awful as soon as i walk in i hear patients complaining and asking how much longer so i know that nothing has changed from the about six times i have to unfortunately come here he is rude to his nurses and he is so slow but one of the worst parts is asking for a referall to a certain specialist and not getting what i ask for this guy is strange hes nice or tries to be but talks the whole time and doesnt seem to help me well if he does not give me the referral i want and need today i will file a grievance. read more

This guy doesn't even deserve one star. Minus 3 more like it. New patient. Made appt. office girl calls me to tell me dr cancelled that day had to reschedule next appt a week and half later. Get to appt 15 min early to fill out paperwork. I waited for 4 1/2 hours. My vitals were taken after 2 hours by a person with no personality and lacked any emotion. After the 4 1/2 hrs I got into a room. I could hear everything he and his patient talked about in the next room so no patient/dr confidentiality. When I asked a person that worked there why so long she looked at me like I had lost my mind. As if I was waiting to see the great Oz. If you are a whiner, lonely, and want/need someone to hear all your problems, this is the guy to see. If you have sniffles or need routine check up. Not the guy. He spends SO much time w/the patient after getting a room that he has no regard for those waiting. Staff is horrible. It was after 7PM. Had appt @2:30PM. Needless to say, I'm looking for different dr. AND lobby was a steady 50 degrees. 70 outside. Dr likes it that cold...Cares so much he's unaware of how inconsiderate he really is. read more

Wow! I am absolutely shocked at the poor reviews of Dr. Bichai! What I see based on these reviews is that there seems to be quite a wait in his office. I think that I can explain this. Our experience was quite different. Although we never saw him in an office environment, we saw him frequently at the hospital while my mother in law was fighting cancer. I can not say enough about him and the exceptional treatment that she received. He is very professional and even more, he is an amazing, caring, human being. There may be a wait time at his office at times, I do not know. If quality of care is what is most important, he is the best! You see before, after, and in between treating people at his office, he is seeing patients at the hospitals. It is nothing to see him during the day, evening, and again in the early morning hours following up and checking on patients. Someone posted that he takes so much time once you get in to see him. I have to say that I have never heard anyone complain about a Doctor taking too much time with them. He takes the time because he cares. He doesn't just walk in to make an appearance. He knows what is going on with his patients, knows their history, and takes the time that is necessary to treat each patient with the utmost care. We will be forever thankful to Dr. Bichai for his professionalism, expertise, and kind spirit. He was there to provide treatment to my mother in law. The reality was that he not only provided the very best treatment for her, he treated the family - I am sorry for those of you who have had to wait. It is very possible that he could have been at the hospital spending time determining and providing the very best treatment for someone, and then spending whatever time needed to make sure that the family had their questions answered and were ok. He is worth the time whatever the wait. We are forever thankful to Dr. Bichai. read more