Pasta uniformly overcooked (several tried), meatballs gamey, lasagna definitely weird (sorry, hard to describe), bread often burnt, bread refill request initially unfulfilled, service quality at bare minimum. Only saving graces are lively ambience and reasonable prices, pizza edible. But this doesn't elevate this to 2 stars. read more

The food was amazing, my sis and i stopped by for a little dinner date and ordered the Italian Specialties (might be a diff name) and a classic 12in Pepperoni pizza. I must say the Italian gave me a bite of everything needed Lasagna, Spaghetti, meatball, and a ravioli. the only weird thing is that the ravioli tasted like Vienna sausage meat but the meatball meat and the lasagna was perfect and tasted good. Service I will give a 7/10 not really engaging or caring but it was nice cuz my sis and i like to talk but sometimes our drinks ran a little low. read more

The Italian Kitchen West - Italian Plate and Pepperoni & Mozzarella Pizza - Italian Near Me - El Paso, Texas

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The service was Ok, but the food lacked taste. It was very bland and had no seasoning. We went there to celebrate my daughters 21st birthday and it was very disappointing. We will probably not go there again. We also inquired about Military discount and were given a $3 discount for a bill of $300. I wouldn't recommend this restaurant to anyone. read more

When we first go there, the staff was very friendly and quick. We started off wish a fried calamari and a delicious green chile potato cream soup. Absolutely amazing. For the main course I ordered the chicken parmigiana and build your own pasta. The chicken was lightly breaded and very juicy. The build your own pasta Green chile Alfredo sauce was delicious. Overall the setting was very homey and cozy. They do offer outside seating. I will definitely come back to try something different. read more

The Italian Kitchen West - Chicken Parmigiana - Italian Near Me - El Paso, Texas

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We were very pleasantly surprised with our dinner at The Italian Kitchen. The restaurant is tucked away on a side street with a small patio and a quaint little dining space and when we arrived we had almost no wait. Our meal started off with buttery, toasted bread and salads. I had the antipasti salad and it was good but it was an extra $4 (I'd stick with the house or caesar included), but the Italian dressing was made in house which was nice. All the food was yummy! The sauce on the scallopini said "spicy" but it wasn't - it was very good though! The sampler was a good choice too, although the lasagna was the least favorite. The pizza was great! We were very happy with the entree size, we all had leftovers. The restaurant was busy so the service was a little slow but the staff were all very friendly and happy. This definitely beats those big chain Italian places - both in quality and price. read more

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Authentic Italian menu and meals .Delicious! Service terrific .... Not a large large place but cozy and nice . Ambiance good checkered tablecloths, nice music Very nice atmosphere. I will dine there again read more

Usually when we come here to eat the food is delicious & the service is good. Tonight my plate arrived and it was cold. The waitress never came back to check on us once. I had to ask for a box to take the food home and heat it up. My daughter's plate was like warm as well. This place has a cute vibe but tonight the people at the table next to us talked so loudly during our entire dinner that we could not even hear each other to hold a conversation. We were very dissatisfied tonight with this restaurant. read more

The Italian Kitchen West - Cold Cheese Ravioli - Italian Near Me - El Paso, Texas

So yes I am a good Italian home cook, but sometimes I don't have the time to chop, grate, shred, simmer and bake to get great taste. Tonight I ordered delivery from The Italian Kitchen West. I have enough food for about four more meals! What I was impressed with is that they must have read my mind and that I was going to divy it up between several meals so they gave me enough toasted and buttered Italian bread to go with the soup, the lasagna for two meals, the salad and the calamari! So the tiramisu- that did not stand a chance- it is gone! The food was good, very tasty but perfectly seasoned and arrived hot! I had a third of the lasagna and it was so good. read more

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The one on the west side has been the best experience for me. The food is phenomenal! From the soup to the salad to the pasta to the dessert. I am hooked. Service was great even though it was packed. Ambience was so cozy and nice. Highly recommend this location for really great Italian food! read more

This place was recommended, and I know why, cozy place, the Food during lunch was very good, service was excellent Segunda visita fue una decepción! The second time was horrible my salad was mixed with OLD dry lettuce, the bread was super soggy and the waiter was slow, NOT coming for a third time read more

We ordered catering from them and EVERYONE was WOWED! It was so so good. We ordered a salad, bread, spaghetti with meatballs on side and Jerusalem chicken. The chicken was tender and the cream sauce was amazing with big artichoke pieces and tons of mushrooms. Spaghetti was yummy and meatballs were tender and delicious. My kids couldn't stop eating the bread. The salad came with lots of veg and plenty of dressing (2 options). Order catering from them!!!!!! I wish I would have take pics bc it was a great presentation. read more

The food was very good but they could have used a balsamic glaze for the caprese salad. I was a bit annoyed with the waitress for having taking my plate before I was finished. Advise you not to sit near by the front window because you'll be too busy shooing away flies that it's hard to enjoy the meal. read more

The food and service. I went for the first time 3 years ago, it was fenomenal. Then i.went a year later food was not good. Went yesterday, contemplated taking my leftovers left them. It was bad, everytime I tried to eat my pasta it would fall apart. Over cooked or microwaved, and served from frozen? Not sure. Then it took almost an hour to.grill the chicken. The wine selection was okay, but the food was not good anymore. Last time i go. I did pay my meal and left quitely. read more

I was duly impressed. Good was super delicious and the prices are great. I definitely recommend this place for authentic Italian food.

This review is specific to GrubHub order - consisting of one order or ravioli with a side salad as well as a cáptese. The order was over an hour delayed, as the restaurant did not begin the order until the driver arrived at the restaurant. I understand the restaurant can be busy, we have dined here in person as well, but I don't think offering a service they cannot accurately deliver on. read more

The Italian kitchen west was a nice surprise. Considering the reviews leave this place at 3 stars I didn't have high expectations but wow. This place deserves 10/5 stars. First off, I didn't get to meet the owner but the owner feeds stray cats that hang around the restaurant. Everyone would pet them before entering the restaurant and after leaving. The owner has feral cat shelters with boxes and hay to keep them warm. So thoughtful and sweet! Then I visited the lady's restroom and my husband the men's restroom. There is a changing table at both! Wow so happy for that. Fathers are parents too and I appreciated having a changing table in both restrooms. Now let's talk about the food. They first brought me some bread, the buttery smell was irresistible, and the taste delicious. 10/10 We also ordered pesto chicken pizza, that was also incredible, the chicken was amazing and the pizza also a 10/10 For dessert we had Spumoni, the dessert did not disappoint and the pieces of chocolate and cherry were fantastic. This place deserves 5 stars and I hope the owner keeps up paying attention to the little things. Would visit again soon read more

Neighborhood eatery , difficult to get to without Thorn bridge. Very nice staff , great green chile Lasagna. Nice atmosphere. Tour of Italy could be served on bigger plate to distinguish each plate taste and presentation. read more

WARNING DON'T WASTE YOUR TIME Decided to give this place a try ordered the lasagna, angel hair pasta with chicken (kids menu wanted to do a tasting before we ordered a larger more expensive portion). For dessert ordered the tiramisu. EPIC CULINARY FAIL!! Lasagna: one layer of MINCED meat sauce, three layers of low budget imitation cheese. It was dry, under seasoned and over baked! Angel hair pasta with chicken: OVERDONE , sticky, gooey mess, the chicken was dry and over cooked. OBVIOUSLY it was a frozen bagged chicken breast. It was under-seasoned, dry as hell and carved with a butter knife!! So so sad and pathetic waste of money. Tiramisu: Sloppy, tasteless, soggy, overpriced, boxed imitation disappointing disaster!!! IT WAS SLICED like pie !!!! Then covered in artificial Hershey's chocolate syrup. The layers where mushy socked in a brown liquid that left a horrible after taste in my mouth!! It completely fell apart when I put a fork in it disgusting!!! MIA the filling, lady fingers and powdered cocoa!! This was at best a frozen Mississippi Mud Pie!! Unfortunately this was not the worst part of this nightmare!! Someone had the audacity to put burnt buttered bollios in a brown paper sack!! I guess this was the chefs version of garlic bread!!! STAY AWAY FROM THIS TOILET BOWL!! LOOK AT THE PHOTOS PLEASE!! read more

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Great food. Also tried the pepperoni pizza, which was very good. The service is awesome. Very attentive staff. read more

The Italian Kitchen West - Large Antipasto Salad with Salmon - Italian Near Me - El Paso, Texas

Visiting from out of town on New Year's Eve and experienced..either the cook or manager cuss out a customer next to us. We had kids at our table too, and the employee was yelling at the customer to leave. Very uncomfortable. The customers had just not been served well, not good at practices. Won't visit again! read more

Let's show this LOCAlL some love El Paso peeps! This is a great Italian restaurant on Westside. I am not of fan of chains and yet why do we keep going there!! Yuck frozen food warm up We had eggplant parm so yum!! Note this restaurant takes a while since it is made fresh be prepared. Recommend: Date night: Outdoors bottle of wine Get an appetizer and a salad and dessert. This will be sure to impress any 3rd date prospect. Other tables around me kept ordering desserts and they looked, divine. I was so friggin full from 1/2 my plate. Service was perfect, We are adding this into our restaurant rotation. read more

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Great service and food. Family owned and operated for three generations. My favorite is the Fruti de Mare, seafood pasta. read more

Service was great! They were very attentive and knowledgeable. They place a little cluttered taking way from the ambiance but the food made up for that. Overall very good I would recommend going here if your on the Westside. read more

The Italian Kitchen West - Chicken Parmigiana - Italian Near Me - El Paso, Texas

Being from the Boston area, It really doesn't cut it being Italian. The sauce they use taste like it came out of a can, don't think it was homemade. The food came out really fast, so that tells you something there. No complaints about the service, they where very attentive. Ambiance is not bad. Won't be going there again... Sorry.. read more

Beware when dining here. The cook does not wear a hair net and has extremely curly and thick hair. I had 2 hairs in my dinner dish that I ordered and could not eat. Just be aware..... read more

Loved everything about this place! Probably the best italian in ELP making your own pasta is a dream (but could get pricey) read more

The Italian Kitchen West - Make your own paste and the italian plate - Italian Near Me - El Paso, Texas

I've been here a few times and the food is hit or miss. The servers are always friendly and helpful and the restaurant is quiet, quaint and clean. The garlic bread seems to be parkay spread and garlic salt on cheap bread. I've had the chicken scallopini twice and once it was delicious, the next time it was bland and the chicken rubbery. Consistent quality food would make this place great. read more

We were seated in an area separate from the other diners even though there were tables available in the main dining room! The hostess pulled the waiter aside to tell him to seat us there. There seemed to be an undercurrent of discrimination because we were 4 men! The waiter was excellent; however the food was lacking in flavor and the salad was as basic as it could get! read more

This place was okay. It's average Italian food in a nice Italian restaurant setting. They have live music that was actually pretty good. At first I thought they just had music playing loudly in the restaurant because I heard it outside when we arrived and got out the car. The service was good, we all had something different. Spaghetti and meatballs, ravioli, sausage and peppers, Italian soup, and chicken Jerusalem. Chicken was dry, but the husband liked the sauce, my meatballs really lacked flavor, and the toast they bring to the table was meh. It was just toasted bread with butter. I was expecting some garlic or something more like even oregano. Anyways, we didn't hate it, the prices are reasonable. Just didn't really make me think, "we need to come back" Or have anything that really stick out to me. read more

Ordered through grub hub for pick up. We ordered the tortellini and the cannelloni at 5 and I got a message saying it would be ready by 6. Once I arrived, I didn't get it till 6:30. It was hot so there is that. Once I got it home, everything tasted like it was premade (canned veggies in the soup and all the pasta tasted store bought). The sauces were good but that was it. Won't be back just cause I didn't feel like it was worth it. read more

I hate to do this at a time like this but...I wasn't impressed with the service or food at all! I also feel like I was robbed! A large pizza and spumoni was $30 and change! This doesn't include the delivery fee or tip. There shouldn't have even been a tip. Oh well! I feel like I'm being generous with three stars. We wanted to order food from a local business the other day. The food arrived late and cold. It took almost one hour to receive! It was supposed to come with a salad but it wasn't included. I was going to call them to let them know but I decided not to. It would've probably taken another hour to receive the salad. Honestly, a frozen pizza from Walmart tastes better than the pizza from here. It tasted like it was undercooked. It was a cold mess! The so-called spumoni was also a disgrace. It tasted old and definitely not fresh. It had some freezer burn on top of it. I ate what I could because it was $7! No lie, the nursing home where I work has the best spumoni in town. No way could this one compete with that one. I've heard that the nursing home spumoni is flown in from the east coast. I'll consider giving them another chance but probably not anytime soon. I've always preferred the Italian Kitchen on Pershing rather than this location. read more

The Italian Kitchen West - a pepperoni pizza - Italian Near Me - El Paso, Texas

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While visiting a friend we decided to order and pick up and eat at home. Jerusalem Chicken, house salads full of meats and cheese, ziti with meat sauce. The chicken was outstanding with sour cream capers and artichokes. Food was hot and yummy. read more

Celebrated our 17th wedding anniversary here cause one of my husband's customers recommended it. Got there & we walked past many empty tables as they tried to seat us at a table near the kitchen ( we're an interracial couple), of which we flat out refused! Besides, it said reserved! Was placed in a room that was quiet with some other folks. Our waitress was Sheila. Had to ask her 3x for napkins and finally got some from the hostess. Asked for fettuccine with my meal but got spaghetti. So I waited. Sheila said it was over looked. Asked for the dessert special never got an answer other than it was carrot cake, but we ran out. I'll check. Never got back to me....booo. read more

It was a super busy day for them, but the food was excellent! My husband and I had a great date night.

The food is excellent and the service is great! The waiter we had was very attentive and had a great personality.

We picked up chicken parm last night and it was not edible. Worst ever. Chicken Parmigiana read more

Not good at all. Our bread was burned and when we asked for more she never brought any until our meal was done (also very hard and dry) my chicken Jerusalem was a bit soggy and flavorless. My husbands chicken Marsala was lacking flavor. $120 bucks for a nice dinner is to be expected for good food but I felt robbed when we left here and I wasn't full. Not the best wine selection for an "Italian restaurant " read more

West side El Pasoans or anyone traveling through for a nice sit down meal, I highly recommend this amazing little restaurant for delicious Italian food. We ate on the little patio area about 9PM so it was nice and fresh on a peaceful night. We ordered calamari which tasted so fresh with an amazing tomato sauce, and our meals came with a choice of soup or salad. The cedar salad was so crisp and fresh. Our main plate (chicken green chile Alfredo and chicken rosemary) sizes were so big and filling with the most delicious flavors. Our server Selena was so friendly and constantly checked on us, great customer service and she even stayed past closing waiting for us because we unfortunately forgot a cell phone. read more

The Italian Kitchen West - Fried Calamari, chicken Fettucini Alfredo with Chicken and Green Chile, beer - Italian Near Me - El Paso, Texas

The Italian Kitchen is delicious. Choose from a great selection of traditional Italian favorites like breads, pastas, pizzas, sandwiches, beers and wines. Everything is freshly made in house and tastes great. The wait to receive your food is a little longer than most kitchens, but all good things come with time and I can say with confidence they won't disappoint. The staff is polite and attentive, and the environment is great. As an after thought, don't hesitate to ask for more sauce. They'll bring it to you. read more

The Italian Kitchen West - Italian Near Me - El Paso, Texas

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Love this place! Hosted a surprise birthday party for my mother-in-law, and the staff was very attentive, even offering to help with decor. We had a BIG party and everyone was happy with their meals, everything was timely and tasted amazing. Great wine selection too! Highly suggest! read more