I'm not sure where to start. I guess first of all I felt everything we were told when we looked at…read morethis place was not 100% accurate. Im not sure how to feel about the staff. 50/50 I guess that they should have even been working in a memory care. When people are dealing with elderly people with possible injuries there should be training on how you treat them and care for them. People care is an important job, Elderly care is an important job. Be careful who you choose to do that. It's hard to get straight answers from the nurse. And don't ask questions cause they don't take too kindly to that. I requested to put a camera in my Moms room, they didn't like that.. at all. My Mom was sick the week after she got there, but no one noticed she wasn't feeling well. I had been telling them all week. She was lethargic and wanted to sleep And had a horrible cough. She wasn't eating. I said to let her sleep on one evening and noooooo, an aide physically took her out of bed and put her in a wheelchair to take her to eat in the diningroom. That Sunday I told them I was taking her to the ER. They didn't want me to and said they could get her chest xray and blood there, didn't know when or how long to get results. Felt they needed to call my Brother to tell him I signed her out. My 86 yr old Mom with Dementia was admitted to the hospital where she spent 5 days. Influenza A and a UTI - No she didn't go back.

We are trying to find a memory care facility that we can move a family member to. After being at a…read morecouple other locations it appears they all are the same. Over priced and level of care is horrible. However so far after many tours at many facilities we keep returning to Cedar Ridge. This will most likely be where we turn to after the experience we are receiving at the current location.

Serene Setting has given my father so much love and attention and we are so blessed to have found…read morethem for his care. They are attentive and gentle...observant and communicate well with our family. Thank you Serene Setting, we are thankful for you!

After comparing the rest, I brought my mother to the best! My mother is so relaxed and well taken…read morecare of here! The staff is amazing!!! They are extremely attentive, clean, and friendly! Ray and Colleen treat everyone like family! That is what it is here... a big family who can cook amazing food!!! I would highly recommend this facility to my family and friends or anyone who is in need of a great place for their aging parents.

Our close family friend was a resident at Shenandoah Villas for quite some time. He was well cared…read morefor by all the staff members and enjoyed his time there. The family owned and operated business is unique in that residents are treated like extended family. Their combined experience is extensive and is shown on a daily basis by their excellent care and compassion. The meals that are served are completely homemade, healthy and nutritious; you won't find processed foods here. Whole foods with protein, vegetables and fruits are on the daily menu. I came to learn that the owner, Zalina, built this facility from the ground up nearly 30 years ago. It's no accident that Shenandoah Villas has been in business for that many years.

None of the clients smile, laugh, interact with others, and all have an institutional appearance…read more The staff does not show compassion, caring, or love for their clients. Meals were fine and staff so inattentative they allowed a client to eat with her fingers when a spoon would have been helpful. Staff expects family to get prescriptions in one day, because of lack of planning by Shenandoah, and have no comprehension that on line prescriptions are significantly cheaper for the family but take more than one day to receive. Staff protests when family members request a list of medications to order, things to get, etc. At times family members are treated as employees of Shenandoah. Staff seldom holds doors open for family members moving clients in a wheelchair and never helps family members get clients into and out of a vehicle. There are no religious services, group activities, daily exercises, hair stylists or someone to do nails and pedicures for their clients. Staff fussed at a woman who had a stroke because she couldn't hold her head upright. There is no evidence the staff has had any formal medical training and neither the staff or visiting Dr spotted a facial cancer. Socialization is not encouraged and clients are directed to go to their rooms after meals. There no DVR in the room of facility for clients to watch old time TV and shows. Chairs were placed in front of one of three exits because of a wandering Alzheimer's client. Fortunately the chairs were finally removed before any emergency occured. Senior management of this fiefdom is by a loud, dictatorial, power hungry, bossy would be warden. Absolutely no way this place deserves a 5*rating.

My father arrived at Aria Memory Care in April 2015. He has been struggling with Parkinson's and…read morewas in the beginning stages of Alzheimer and Dementia. He was also recovering from a broken hip and was using a walker. Aria had the safest facilities for my father to move around. The common areas have wood floors and less clutter than other communities. I felt my father was safe. My father enjoyed being able to enjoy the out side on his own with access to their courtyard. Not all communities are set up where your loved ones can enjoy outdoors when they want to. The Facility Manager was very helpful in helping set up my fathers room as well as hanging pictures. Since my father was an engineer, the Facilities Manager took the time to have many great conversations with my father. It is great that Aria is dedicated to Memory Care. They know how to take care of all levels. The separation of cognitive and non cognitive guests is priceless. My father was able to have conversations with other guests with similar challenges. Having a loved one in a home is all ways difficult but when you arrive at Aria you really do not feel you are in a nursing home. It helped me when I was visiting my father. Last but not least the Executive Director Ceri Mackenzie is there for you and your loved ones 24 hours. I have seen this first hand. She was there for helping me manage my fathers needs. Her experience and knowledge comes in handy as anything can happen any time when you are taking care of our elders. The team reacts positively to Ceri's experience and enthusiasm. To sum it up, Aria is a gem in senior community. It offers clean, safe, easy to navigate common area floor plan, spacious individual units and a lovely courtyard to enhance for my father's daily experience. Mostly importantly, the team members are friendly, caring and do not hesitate to come to aide whenever the unexpected need rises. My father actually thrived and showed improvement in matter of weeks under their care. . I have had other family members in Brookdale, Sunrise and, and Emeritus. Aria Memory Care is superior above all other communities. I would recommend Aria to any of my close friends and family.

We moved our father into Aria in July after touring many different facilities in North Austin and…read moreCedar Park. Our Mom was my Dad's primary caregiver prior to her unexpected death so this transition has been very difficult. I chose Aria because the staff were all very caring friendly, the facility is very clean and modern, and the apartment/room was a nice size and well laid out to match, as closely as possible, my Dad's bedroom at home. My Dad has only been there 2 months but I still feel very confident I have made the right decision with Aria. Ceri Mackenzie is the medical director and she is very patient with the family and also with our Dad. She is knowledgeable and shares that knowledge to make us more comfortable with the transition. The nursing staff and aides have all been very friendly to Dad - especially Kristin, Melissa, Brandon and Jeannette - but they have all been wonderful.

Many people do not realize that Round Rock has an affordable respite option for families who are…read morecare giving for an elderly loved one. Elderhaven provides a breakfast, lunch, and snack as well as having amazing activities and social events. Both Elderhavens have a licensed nurse that is able to assist with some medications management and other medical needs. The heart of the program is the activities. From Arts and crafts, to Parties, to even karaoke. They are open Monday through Friday from 7:30am to 5:30pm. They are very reasonable in their daily rate, but do require a minimum of two days per week. They do not allow for Drop in service. All new clients must first be admitted before they can begin to attend. They accept Medicaid and VA Benefits. The staff is friendly and is trained in Dementia and Alzheimer's care. This is a great resource to any family who is currently caregiving!

From the owner: AGE of Central Texas Adult Day Health Care provides non-residential, licensed care for older adults…read morewith physical and cognitive needs in a safe, medically supervised environment. Older adults, who would otherwise require full-time in-home or residential care, can receive assistance with daily activities to allow them to continue living in their homes or with their families with the support of adult day health care services. The care team at AGE's Adult Day Health Centers includes a full-time nurse, certified nurse aids, health care and social service professionals, licensed dieticians, and other professional staff. We closely coordinate and communicate with family members, physicians, therapists, and other care professionals to ensure a continuum of care. AGE's Adult Day Health Centers also provide a community-oriented environment where older adults engage in stimulating and therapeutic activities with their peers. Please contact us for a tour and to learn how AGE can support you.

Joy Jennings was attendant With 2 others. Thanks. Each day. Is short and another to add…read moregoodness. Jan 2021

My family and I needed some overnight care for my 86-year-old grandmother. As a family we were…read moretrying to deal with it alone but it became very overwhelming for everyone. We called and spoke with the staff at Halo. They were very comforting to answer any of our questions. We spoke with the owner Adam about our insurance benefits. He was helpful andvery knowledgeable about long-term care insurance. We were very surprised about how quickly they were able to start the service. I called on a Friday at 4 PM The initial assessment was set at 6:30p. And by 7 PM they had a wonderful caregiver there to cover the overnight. She helped us organize and get my grandmother comfortable into bed. I realized that as a family we were way over our head and trying to provide care ourselves. Because our caregiver made everything that we were struggling with look very easy. Overall this is a wonderful business. And the caregivers are so very caring. I would recommend them to anyone.

Care Renewed is the only home health company I will ever use. I cannot imagine anything they could…read moredo to improve their service. My grandmother is recovering from a fall that caused a temporary brain injury. We needed more help than I could provide and I was desperate. I found Care Renewed online and the reviews were all excellent so I called and Fritzi was in our kitchen in 2 hours to discuss care and had a caregiver for us the same evening. I finally had a good night sleep! The team that worked around the clock to take care of my grandmother was so warm, lovable and competent. I spent many hours there with them. They took care of everything in her home from laundry, cleaning, bathing to just hanging out and listening to her stories. It's nice to be comfortable with caregivers when they start out strangers and now feel like family. We had a previous experience with a home health company so I was reluctant to hire another. The former sent an aide that was sick and asleep when I stopped by. Thank you so much Ms. Fritzi for the care, attention to detail, hands on management, and the visits you made yourself to check on my grandmother. She is precious to us and you are all the best!

Care Renewed Homecare is the best in Austin. We used a couple of different providers for my mom and…read moreit was a nightmare: caregivers not showing up or just not caring. Once we switched to Care Renewed, everything changed. Not only did caregivers show up, they were knowledgeable, caring and interacted with mom. I was able to sleep at night and even go on vacation. I highly recommend Care Renewed Homecare.

Horrible. Absolutely horrible. Stay away. Terribly managed and overcharging for visits/shifts that…read morewere not completed and/or days that were not worked. They do not keep good records of their staff. If you're using any kind of insurance, this could amount to fraud. Caregivers were mediocre at best, and they seemed to be overworked and often times argumentative and unprofessional. We moved over to Visiting Angels and it was a totally different experience. Do not waste your time with this sham of a service. They don't care about your loved ones. They don't provide good service, make last minute changes, don't follow through on feedback, and aren't kind in the process. I wasted time and money with them. Don't do the same.

Sometimes you need a little help. Preferred care has been there for my wife and I. Reliable,…read moreunderstanding, and always friendly, and at a price we can afford. We use them for rides, and in home care for my wife if I have to be away. Thanks for the peace of mind your service brings us.

My parents utilized their service for about a year after we interviewed two senior aid companies…read more Sean (owner) was great to work with. He and his staff really care about their clients. It shows that he and his wife honestly went into this business because they want to help people. During the year, we had a couple of problems with one caretaker, but Sean was quick to work to resolve the issues. I highly recommend Redbud's service to anyone.

I have used Red Bud for nearly two years now to help with the care of my wife 80 who has…read moreAlzheimer's. The organization is highly professional, and the various caregivers they have provided are excellent. We have a caregiver who comes in four days a week from 10-5, which frees me to play golf, shop, do errands, etc. All the caregivers have been very caring and patient with my wife and are a huge help to me.

We LOVED this Community! My mother and I are looking for future communities for my mother. She was…read morerecently diagnosed with Dementia. We were told it is never to early to start looking, and I wanted my mother to have a say in where she goes. This process is so overwhelming. Angel (same name as me, hehehe) the Executive Director is very knowledgeable. She was honest and upfront. She cared more about my mother then trying to make a sale. She gave us advise, and told us things to specifically ask for when touring facilities. The staff were warm and friendly, everyone had a smile on their face. We came at the perfect time and were able to participate in the ladies tea club. I was so surprised to see how many residents lived there that didn't appear to have dementia, that really put my mother at ease too. Some places we toured everyone seemed very far advanced, and it really scared us. My mother and I both sat in the car crying after one tour. When we left Colonial Gardens we felt good, like there is hope at the end of this dark tunnel. When the time comes, we will be back. I posted some photos so you can see how great it looks.

I am not a user of social media in general, however, I feel that I must make an exception in…read moreregards to the memory care facility where my father lives, Colonial Gardens. There are more and more Alzheimer stories that we all hear but now, I know first hand, just how horrific the whole situation is. Not can be, might be, IT IS AWFUL FOR EVERYONE! We visited all available facilities in our area and feel so very fortunate to have discovered Colonial Gardens. I wish that I had the know how and or/skills to get the word out about this facility because with the increase in numbers coming our way, there should be more built like them! The place has only 16 residence. It is modeled after a home of the era of the residence early life. They all have their own room and bathroom. They are given private showers. They share a nice cozy living room on one side with a large dinning room on the other. A deck and beautiful backyard are off the dinning room. There is lots of outside light shinning thru and the place is absolutely always clean. Upon entering there is always a pleasant aroma or you smell something good cooking for mealtime. We have been with them for almost one full year now. We are a very large family so my father has at least one visitor every single day so we feel comfortable that his care is consistent and good. We learned of the great difficulties of the disease from the years of home care prior to his move to Colonial. Therefore, we have great respect and deep appreciation for the folks who choose to work in this profession. Unfortunately, there is frequent turnover in the staff because the industry does not at this time, adequately compensate these professionals. We are fortunate at Colonial, because the management works hard to find folks that bring a good work ethic and a good heart with them every day. I do hope that as a society, we get this corrected soon. While I absolutely hate that my father is not at home with us, I know he is actually receiving better care than we did and or could provide him at home. He is moving thru his days at his own pace, doing what he wants to do and he is safe, content and cared for my many.