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    The Integral Group

    1.0 (4 reviews)
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    Property management

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    7 months ago

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    First Key Homes

    First Key Homes

    (67 reviews)

    Downtown

    Tion came out and fixed our toilet and an electric issue with the ceiling fan in our primary…read morebedroom. He got both problems diagnosed and fixed quickly and efficiently. I very much appreciated his kind, courteous attitude and that he was able to get my maintenance issues solved the same day. He is an excellent maintenance man and I hope First Key appreciates him as very few folks have his work ethic anymore.

    Do not rent with FirstKey the company rent gauges. First key continued to go up on rent despite me…read moreadvising that my husband had past away. When I contacted first they they told me there was nothing that could be done to help me with the hardship in 2023. Upon my move out in 2026 I was told I could have had assistance when he passed away but that I had not reached out which was not true. So overall constant unaffordable rent increases with no incentives. Also upon moving out I was contacted multiple times asking me to stay but lowering the offered increase rent all the way down to not increasing it at all if I stayed which means to me first key never needed to do the increases and is essentially rent gauging. 2023 move in rent was $1450 for an old 3 bedroom house. 2026 rent increased to $1920. customer service was ok maintenance came out when they said. before I even moved out firstkey was advertising the home boating renovations and all new appliances which was not even offered to me to stay!! I do it recommend this corporation that buys thousands of homes barely renovated them and charged insane rental prices.

    Boundless Management - Our Rental home

    Boundless Management

    (44 reviews)

    Downtown

    Just want to commend Boundless Management for the wonderful service they provide! As a rental…read moretenant, sometimes it can be frustrating dealing with management companies when it comes to service requests or other concerns for the place you live. One way Boundless is proactive in this, is their quarterly inspections and property walk-throughs. I have had the pleasure of having Jamaal Carroll as my property manager and I admire his thoroughness and care when it comes to things that need to be done. His commitment to both my safety and comfort in my rental property is top notch and he will even see things that need addressing that I haven't. Just want to thank you Jamall for your eye for detail and I also want to Thank Tina for collectively working with the team to expedite any service requests! Thanks to the maintenance team, Juan and Adam for doing such a great job of repairing or replacing broken or non working items. I am comfortable and happy in my home because of the entire Boundless team! Kindest Regards, Julia Whetstone

    The units at Waldo St are disgusting and probably riddled with mold due to the constant leaks and…read morelack of proper air conditioning. Make sure you don't want your deposit back if you rent with them, because they will do everything in their power to keep it from you! My closet had 0 shelves and all of the windows were painted shut, including in the kitchen with a GAS STOVE. So much shoddy work being done on these properties, I would truly look elsewhere. And they will respond to your maintenance request, but they will also do THE LEAST possible to "fix" your issue aka shut you up. Good riddance!

    The Integral Group - propertymgmt - Updated October 2026

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