We couldn't be happier with the home inspection Toby did for us today. He started around 7AM and by the time we arrived (around 1030) he had pretty much finished the physical part of the inspection and was working on the report. He discussed the main issues he had found with us and then walked us through the home to show us where certain things (filters, valves, timers, etc.) were located in the home and pointed out the issues he had discussed. He was patient and thorough, and explained the issues to us very clearly. We didn't leave the home until close to 1PM.
Toby didn't stop there, however. I was especially impressed that, since the homeowner was there while he was doing the inspection, he had pointed out the issues he had found to the homeowner before we even got there. After leaving the home he went to his office to write up the inspection report, which he emailed to us by about 5PM. I couldn't believe it when I received the .pdf version of the report - 103 pages! And this was a report on a house that was in good condition!! The report included pictures of everything, and started out with a summary page that was very clearly written, with the issues he felt should be addressed in red. It then included pictures and locations of key items that we needed to know, such as the main water shut off valve, the gas shut off valve, the electrical box, etc. The end of the report included pictures of the entire house. The report also included recommendations to us for future maintenance. This was an extremely well-written and complete inspection report.
In the email that included the report Toby urged us to feel free to contact him with any questions. After reviewing the entire report I called him around 8PM with a couple of questions. He welcomed the additional questions and answered them promptly, again saying if anything else came up to feel free to call.
The entire experience with Toby was pleasant and professional. I must add that I originally had an appointment with another inspector because Toby was already booked. When his schedule changed I immediately canceled my original appointment, mostly because the other inspector made it very clear that he did not want us to be in the home while he was conducting the inspection. He also made it clear that he did not always go on the roof or in the attic if it was too hot. And he did two inspections/day to Toby's one. Overall, I figured Toby was the better deal and I was right! I highly recommend The Inspector home inspection services for Toby's professionalism, thoroughness and clarity. I couldn't have asked for a better experience. read more
