First time customer after many great reviews from coworkers but very disappointed with employee assistance of choices to order, followed by water down drinks and to make matter worst after downloading the app they didn't add my transaction to my account. Employee said sorry but can't add order after payment. read more

As mentioned in my previous review, my visits to this location are daily. Following my last review from end of last week, I stopped by on my way home. This time the total given to me at checkout was over $8.00. the worker reviewed my previous transaction receipts and confirmed something must be wrong. the same additions/customizations which she looked at side by side to what her system was showing. ultimately there was no way for her to enter my order in and get the any of the various prices I've paid. She was able to remove some of the customizations to get my total closer to $5 range. Unfortunately I don't think I will be able to keep coming here. It almost ended with me having to pay the $8 and have a manager follow up with me. At this point I just don't even know what my drink costs. Historically, it should be $5.45. It's just not an issue I want to keep encountering and I feel others should also be sure to check their receipts and totals. Lastly, the coffee i got today was the first time it was not at all similar to previous orders. It looks like cream with a splash of coffee. Sigh. I loved the coffee. read more

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Good friendly service and coffee. I always enjoy coming here. Their reward system is better than its competitors. read more

The Human Bean - Menu as of Nov. 2024 - Coffee & Tea Near Me - Sterling, Virginia

Pretty cool place! The queue is quick to get through. My friend & I got a snowy mocha & the Mexican mocha - both iced. We both prefer the Mexican mocha more because it has a cinnamon and chocolate flavor, and the snowy mocha was reminiscent of a melted Starbucks vanilla frappe. The workers there were so kind and friendly! Good energy & really good hospitality (even though we were just in a drive thru) Another day, I got the Irish cream breve and the lemon poppy seed muffin top. If you're a sweet coffee person, I wouldn't necessarily recommend the Irish cream breve because it was more half & half than coffee. But that was just my preference. The lemon poppy seed muffin top was really yummy! The prices are also quite good! Would return read more

Can we please just give an ENORMOUS shout out and thank you to Sharon?!!! She makes my day, every visit, and is the perfect fit for this job, with her bubbly personality, genuine interest in her customers, and just all around fun/positive attitude. All of the staff are wonderful, but Sharon is amazing. Also, so is the coffee. ;) Thrilled to have Human Bean as an alternative coffeehouse. read more

Very watered down iced latte with way too much milk. Super sad because I really wanted to like this place!

There was no line in the afternoon around 2pm so that was a plus. Super friendly service as well. Coffee smells fantastic but I think the latte was a little too milky for my preference. This is also just a drive-thru coffee place, I don't believe you can go inside and sit. Also it is located across from a 7-11 if that helps. read more

Unfortunately updating my 5 star review after a series of disappointing visits. I've been going here weekly since they opened. The last 3 times I've gone I've gotten a cold coffee once and then twice my dry cappuccino didn't have any foam - not exaggerating. My guess is that with the popularity they hired quick and skimped on the training. Baristas are still super friendly and I love the small talk waiting for my order and the chocolate espresso beans are delicious. I'm going to take a pause for a bit and hope quality is back when I return again read more

Got delivery from here and ordered a matcha latte with oat milk and honey along with a spicy sausage biscuit sandwich. Both were so good and matcha was not watered down at all. Also came with two free chocolate coffee beans which was a very nice and kind addition. read more

I try their hot latte on their grand opening day and it's definitely better than Starbucks. Quick drive through and I got a complementary chocolate with a discounted coupon on my next purchase. Definitely coming back highly recommend it it's the first that open in the state of Virginia. A side note also I will keep the menu prices picture saved to watch for future price changes read more

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Fast service got the drinks and sandwiches quickly. The breve and latte were excellent. The ciabatta sandwiches were surprisingly good!

Just meh. Breakfast Sammie's tasted like what you would get in The frozen section. Coffee was decent. read more

I've posted here before, but I love coming here with my daughter. The staff is always awesome and the coffee and food are great. The jalapeño biscuit breakfast sandwich is the best. Thanks for always making it a fun coffee date. read more

Love this setup. Great drive through. Good coffee and super friendly staff. Exactly what you need on your way to work. Great location too. Thank goodness one less Starbucks. Keep it up ladies! read more

The service is consistently friendly. I love their Mexican mocha coffee and their maple waffle breakfast sandwich is delicious!

Great food and drink with pleasant and efficient service. Definitely bookmarking this for when we're in the area!

The people there are so nice! The coffee is so good! And the bright energy drink are bussin!!!! I would recommend anyone and everyone to go there daily like I do!!!! read more

Love the drive-through-only concept (except for the fool in front of me who just parked his car in the lane without ordering blocking everyone). So I backed up out of the drive through lane, walked up to the counter and got a fabulous cup of coffee (drip) from some very friendly employees. And I was pleasantly surprised with the chocolate covered espresso bean on top! The only thing that could have made the experience better would have been a proper stir stick, because I bring sweetener with me since no one carries it anymore. The little stick that stops spills from the lid was sufficient, but I suppose if I wanted to stir in regular sugar, it would've been a challenge because it doesn't reach the bottom of the cup. First world problem, I realize. Highly recommend this coffee shop. I wish I lived closer. read more

All of it, I love all of it. The coffee is what I came for, just a nice breve latte which was done really well and accompanied by really good customer service. The line was long, very long, but it moved really quickly which was a relief because the whole point of the drive-thru is getting your coffee faster than it would take having to go inside. I wouldn't knock them a single star below five even though the latte isn't as full-bodied as I'd like, it was still delicious and hit the spot. read more

Honestly their Italian sodas have so much potential. But they need to put more flavor/syrup in. We bought two sodas and they were honestly terrible. We asked them to remake them and put extra flavor in and they still tasted like straight up seltzer water. Was recommended this place as I am a huge fan of Dutch bros and aroma joes but this place doesn't even come close to matching those two. read more

The Human Bean - Coffee & Tea Near Me - Sterling, Virginia

The staff is so friendly and they are super fast. Love the Asiago bagel w cream cheese and their regular lattes. I also had the Java chip and it's pretty good but love the latte. My husband loves their waffles read more

Very friendly staff, however I was a bit disappointed in the coffee as it tasted extremely watered down. But I will give 4 stars because the staff was just so sweet, friendly, and professional. Typically if I don't like the coffee, I won't return, but again the workers were so friendly and gave off such a welcoming vibe I will definitely give this place another try. I ordered the snowy mocha this time, next time I'll try another flavor. read more

Excellent latte. Loved it. The people working inside were also very friendly and polite. Thank you, will be back for sure

This is the cutest new drivethru coffee joint! I always pass by The Human Bean while running errands so I decided to give in and try it. The process is really simple -- just drive up to the menu, order, and then pay and pickup all in one go. I've never been to a completely drivethru coffee place so I was surprised at how quick the service was even with a long line. Although it was freezing, I chose to get an iced almond milk matcha after hearing rave reviews about it. It was delicious! The matcha flavor was strong yet balanced. The drink wasn't bitter or too milky at all like the matchas I get at Starbucks (which I don't enjoy). And best of all every drink comes with a cute little chocolate covered bean! My sister got a hot chai which warmed her up. I will definitely stop by again since it's so convenient and quick! read more

absolutely love this place. the drive-up design is so quick and effective and the workers are super nice, not to mention the delicious covered coffee beans they give you with each drink. legit the best cold brew and matcha i've ever had, very worth the price. was going to try the turkey gouda cranberry sandwich but the oven was broken, which honestly ended up being a good thing because i tried the banana nut muffin top instead and it was so good. excited to have a reason to come back and get the sandwich next time. definitely give this place a try if you haven't already!! read more

The Human Bean - Cold Foam Cold Brew and Matcha - Coffee & Tea Near Me - Sterling, Virginia

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First off the menu is very strange. The one star review is not because of that but I think it's odd that a coffee shop has very little coffee on it. The one star review was a because the 16oz americano was terrible. It was so watery it tasted like it was from a sink. I'm not sure how you screw that drink up but it was terrible. I would not go back. read more

The quality is awesome. Other coffee shops are bitter. Never with The Human Bean. Service is fast and the employees are polite

I truly believe The Human Bean deserves my first good review. When I come here I feel so welcomed and the customer service here is always amazing! I mean forget chick-fil-a customer service haha. But seriously, the food and drinks are always on point and you know it's made with care and extra love. My favorite is the breve drinks, I highly highly recommend this to anyone who is not sure what to get. They have a variety of different flavors to add to any drink, it's amazing!! Please visit this establishment if you haven't already, you won't regret it at all. read more

Good customer service here but I'm done giving them a try. Their coffee is pass the point of mid-grade and lacking flavor

Ordered the eggnog latte and iced chai tea. They don't fill the cup up with ice so you get more coffee than other places. excellent flavors and choices. Friendly staff. Convenient to get in and out. Great little coffee shop that stands out from the chains. read more

I live too far away to ever frequent this place, but if i ever see one again I will stop by. Had the Butter Rum Latte.. and it was definitely buttery. Reminded me of bulletproof coffee? It tasted better over time (as it cooled off) - Customer service was A+, super friendly baristas. read more

Tried this place for the first time and love the drive thru concept. I got an iced Snowy Mocha with a Croissant Sandwich. The drink was decent, a little on the sweeter side for my taste but that's just a personal preference. The sandwich was good for it's price! The free coffee bean candies with each drink is a cute touch! The employees are awesome and very conversational. read more

Please tip & tip well. I promise I don't work here, but I should own stock, due to driving here all the way from Leesburg. After 10+ orders, everyone is midwest-nice and polite, and every order has been correct & delicious. The Human Bean - Sterling is the BEST! read more

Great drive through coffee place. Would go here any day over Starbucks. The woman in the drive through was very friendly. The free coffee chocolate was awesome! read more

I'm so happy this is super close to where I live! I got hooked after the first try. I have been back several times now and ordered different drinks every time. The drinks I have ordered in the past were all great! The last drink I ordered was the frozen hot chocolate, and it was so yummy! I truly enjoyed that drink. I also love the chocolate-covered espresso bean... cute touch! The staff are so nice and sociable too! read more

I used to love the Human Bean.... The staff is friendly but lately I have been very disappointed with the consistency off this place. Every time I go I get the Java Chip.... & it's always different. The past two times they've made it without the chocolate syrup. Other days they'll add it but the taste is off. This past experience was so disappointing that I actually ended up going to Starbucks because my drink tasted like blended up chocolate chip water. It was obvious that when they were making the drink they added too much ice but for a 7 dollar drink you'd expect it to at-least have some sort of consistency. Needless to say, my fiancé & I are boycotting this place for awhile.... Not worth the disappointment.... Some days it's great others it's a hit or miss.... read more

My husband and I loved the human bean since they opened! We go all the time, multiple times a week! But today's customers service was terrible! And the drinks were just as bad! I ordered a new drink they had advertised on a sign by the ordering window, which only said sweet and salty, nothing else, so I asked for it iced and the worked said that was fine and once arriving at the window the other worker rudely told the girl working at the window to talk to me about my order telling me I couldn't get it iced it was a blended only drink which I was like okay that's fine I would like to just change my drink order, and they wouldn't allow to they just kept saying I could only get the one I ordered blended which again I was like okay then I don't want it I would like a different drink and again they wouldn't let me and the guy rudely put the cup down and said then give it to her iced and then literally not a minute later handed me a coffee, which was no way enough tome to make it before my husband drink that they had already been working on and second what did they even give me if it wasn't possible to make it as an iced drink??? The drink they gave me literally taste like water with caramel drizzle. And on top of that while we're waiting for my husband coffee they are rudely talking about the situation and said while we're does it even say she can get it iced, completely rude and unprofessional, and were on the sign does it say only blended and why did your employee allow me to order it that way then??? Don't have rude employees and ones that don't know your menu. Again I didn't care that I couldn't get that drink iced I was happy to change my order but your staff wouldn't allow me to and I would love to know what drink they handed me if it was unable to get it blended. A complete waste and money and I will not be returning if that is how your customer service is! read more