Honestly, I don't even need to write this review. Bailey already did. The second I say "you wanna go to daycare?" my labradoodle is off the couch and at the door before I've even finished the sentence. Dogs don't lie, and that reaction tells you everything you need to know about The Hub. The staff here are something else. They're warm, they're nurturing, and they actually take the time to know your dog as an individual. Bailey has had a fear of her harness for a while now, and without me even asking, the team has been patiently working with her on it. And it's working. That's not something you do for a dog you don't care about. That's something you do when an animal actually matters to you. And that's the thing about The Hub. Bailey is not just another dog running circles in a yard somewhere. She is known there. She is seen. The staff remember the details, they put in the extra effort, and it shows in ways that genuinely move me as a pet parent. Trust is the whole game when it comes to leaving your dog somewhere. I'm not an easy person to win over on that front, but The Hub earned it fast. I drop Bailey off without a second thought, knowing she's going to be loved on all day by people who truly care. If you want a place where your dog is looked after and not just babysat, this is it. Bailey gives it five stars and so do I. ​​​​​​​​​​​​​​​​ read more

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Andrea and the team at The Hub are incredible! I got a membership for my puppy Speedy so that we could incorporate training, physical and mental exercise, and socialization in our day with other dog lovers. We started off with a training evaluation with Andrea and Tim, who were great with Speedy (as well as my daughter!) and ran us through some exercises to understand what support Speedy and I would need in their classes. Their positive reinforcement training philosophy is exactly was I was looking for. We've been to a puppy social and pack walk so far. Both were excellent and make me look forward to more. Highly recommend if you're looking for a positive training environment with support for your new pup, fun and interesting classes, and great people all around! read more

We can't rave enough about The Hub, the classes & the trainers. It's not the standard training classes once a week for 6 weeks, we hated those. The different weekly Hub classes are fun, we really look forward to picking the classes our dog goes to. We started with basic training & practical doggy life skills classes, then we added more advanced classes & ones that teach fun new games. No matter what experience level we are at for each class, nevertheless our pup, it's easy to go at our own pace & build the retention of each lesson as we can take each class as often as we need to in order to practice & master it. It's a fantastic learning & bonding experience that's actually worth our time & investment in our dog. read more

We love the hub and have been taking our puppy here since he was 4 months old. We love the trainers and the variety of classes they offer. It's not only a great place for your puppy/dog to learn structure and obedience, but it's also great to get them socialized comfortably and safe which is crucial to their development and behavior read more

Thank you Yelp and my awesome community manager Jessica, for introducing this absolutely wonderful, one of a kind facility to me! The Hub is hands down the coolest concept, dog gym meets a work from home space meets dog training meets safe dog play groups so you don't have to risk injury just trying to socialize your pup at a sketchy dog park. Andrea is so intuitive with dogs, gives great tips, and she and Chris come up with the coolest ideas for community/expert events and classes for you and your dog. You don't even need to have a dog to be a member, you can just enjoy the awesome space as a perfect work from home spot, where you can be around dogs! Make sure that your dog is fully vaccinated (rabies, dapp, bordetella) before signing up, as that is necessary from your Veterinarian prior to your behavioral assessment to become a member. Have a difficult pup that needs extra help? There's one on one behavioral training to get your pup on track! Not sure about your monthly schedule? Maple is going to be bummed but we are traveling a lot the next 3-4 weeks, so we put our membership on pause. But we will be back in March!! If you're a dog parent, The Hub is a haven of everything you could ever want. We live in Livermore but wish we lived in San Ramon after discovering them haha! read more

The Hub by Pack Animals - Sound bath event with Jenny Raffield! - Pet Training Near Me - San Ramon, California

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We've been going to The Hub with our dog Samson since last August. It is like night and day! Sammy came in with pretty severe leash reactivity, separation anxiety, and general struggles with impulse control. We saw huge improvements in his leash reactivity quickly after working with Andrea, and his separation anxiety and impulse control improved so much too (and continues to improve!). Andrea and Chris are also lovely humans who are a pleasure to work with. We're so glad they're here. We have also met Peyton, a new-to-us trainer who is just as caring and friendly. We have had many trainers make us feel confused, uncertain, or ashamed of how Sammy behaves in the past. We have never experienced that here and have felt empathized with and understood, while also being given consistent, supportive strategies for Sammy. Whether you/your dog is really struggling or you just need a refresher, The Hub is where you need to be!! read more

The Hub by Pack Animals - Sammy - Pet Training Near Me - San Ramon, California

The Hub (a gym for dogs) has been such a great resource for Milo and me. It's helped us with the neutralization and socialization with many of the sights and sounds to prep for our therapy dog volunteering. And it's fun to continue learning new tricks and skills. The team is patient and encouraging for both of us. Totally recommend. read more

Do you have a dog? Do you love dogs? Then this is the spot for you. The Hub is a fantastic concept of Andrea and Chris. It's basically a space to learn and practice all the skills you and your pup need to have a great relationship. Everyone loves to see a well behaved pup sitting nicely at a cafe or talking a walk without dragging their handler down the street because they saw another dog. This is the spot to practice! Group classes and "free gym" time are perfect ways to socialize your pup and you as a handler. Even when you think your dog is done taking classes, keeping up with the skills they've learned is always a good thing. By practicing with others, this gives added distractions to make training even better. Your dog will love the mental/physical fun they have here. Plus, the community is great too. Dogs do need to be assessed before they are allowed for group classes, but they do offer private lessons too and Andrea is a great trainer. There's also workspaces, if you'd like to have your buddy with you while you work. Lastly, the location is clean and well lit. Free parking. Plenty of spots to grab a bite to eat or a drink to sip. read more

I was fortunate to have found The Hub about a year ago. I was immediately intrigued and signed up for an evaluation. Some background-- I have two dogs and a cat. My young dog (now 2.5 years old American Bully) is very sensitive. She has been reactive most of her life. When I brought her in for her eval a year ago, she was wearing an e-collar and a prong collar -- tools recommended by a previous trainer. After meeting with Andrea and talking about my dog, our concerns, and goals, Andrea created a plan for us. It was very hard at first. Training, of any sort, is about replacing old habits with new ones. Considering we were using suppressive/ punitive methods when arriving at the hub, the adjustment to positive reinforcement took time. It should be stated that anything worth having takes time and effort. After a lot of practice, we came a long way and were able to transition into classes at The Hub. This was fun for my dog, Nola. Despite her reactive/ sensitive nature, she is brilliant and performed quite well in class. The trainers at the hub are also excellent at providing scaffolds to help pups feel more safe and secure. (Scaffolds meaning barriers, gates, anything that helps a pup feel better in an environment with other pups.) About six months after joining The Hub, we moved to Tracy. I obviously kept our membership active because although Tracy is not close to The Hub, there is no other Hub around. The Hub is a one of a kind facility. Anyway, my sweet Nola was getting too stressed to ride in the car. Andrea worked with us again, but this time virtually as Nola was not able to ride in the car for some time. Andrea helped create a plan and we checked in weekly regarding Nola's progress with car training and getting more comfortable with her new environment. We also have experimented with some medication which has helped us tremendously. If you have a reactive/ sensitive pup, it may be worth it to inquire about medication with your vet as well. A couple months later with plenty more time and effort, we got back in the car and made it back to class at The Hub! We are forever grateful for all the help and support we have received from The Hub. We have so many tools that we use everyday that are highly effective in helping Nola remain calm when upsets enter our environment. I am really happy with how far we've come. Additionally, my older pup, Ralphie (a 15 year old Chiweenie), joined The Hub. I honestly thought it wasn't for him because he's an old boy that likes to eat, sleep, and walk. His IQ has never seemed to be very high and I didn't think to bring him to the dog gym. Well, I changed my mind and brought him to The Hub. He surprises me with all the tricks he's learned. For the record, old dogs CAN learn new tricks!!! The only limitations we have our the ones we give ourselves. read more

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We have been going to the hub since early this year. It is a truly amazing place with dedicated staff who follow modern and science backed dog training. For the membership you get so many classes included. The pack walks have helped our dog Fenrir learn to be around other dogs without being overly excited all the time. From basic training, fun classes, and to more advanced topics, there is offerings for all dog owners. Our dog loves the obstacle course classes. We love all the classes, but the most unique is probably the Canine Fitness and Mobility classes which help teach fitness routines to strengthen and prevent injury, but also teach how to look for early signs of injury or other pain issues. We are moving soon, and I am truly so sad we will not be able to come to the hub anymore. Highly recommend to those in the bay area. read more

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100% recommend! The Hub offers outstanding training and truly helps you build a stronger bond with your pup. I began working with Andrea at The Hub in August 2024, feeling overwhelmed, emotional, and unsure how to help my dog Athena. Athena is a 2 year old, 57 lb, reactive shelter mix (German Shepherd, Belgian Malinois, American Bully) with an unknown past. Athena is extremely reactive to dogs and very excitable to other moving beings (e.g., turkeys, runners, children). From the very first session, Andrea's warmth, deep knowledge, and genuine care brought me hope and clarity on a journey that had previously felt isolating and hopeless. Andrea customized every private session to meet Athena's specific needs. She even opened the center early to minimize triggers, regularly checked in by text between sessions, met with me during the week to answer my questions, and gave us clear, structured homework that we built on week after week. Her guidance helped me reframe Athena's behavior and gave us practical tools to manage reactivity on walks and at home. She also brings in up-to-date research during training, which helped me understand the "why" behind Athena's behaviors. To take a truly holistic approach, she connected us with a behavioral vet who helped us explore medication as part of Athena's plan. One unforgettable milestone was when Athena maintained engagement with me while Andrea brought her dog Maggie in and out of the room. I cried tears of joy watching Athena stay focused and regulated! She's now graduated into the Reactive Dog Guardians Unite group class and is doing so well! What really sets The Hub apart is not just the excellent training, but the incredible community that Andrea and co-owner Chris have built. They go out of their way to connect dog owners facing similar challenges and create a space that feels welcoming, supportive, and empowering. Their membership also includes great training resources and community events--all at a very reasonable rate. I would highly recommend The Hub to any dog owner. It is a truly wonderful and impactful place for both dogs and their people! read more

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The monthly subscription fees are $100, or $75 if you don't plan to bring a dog. The positive caveat is that having a subscription makes their community events free. I think it's well worth the price if you plan to attend more than three community events, since each one will cost you around $30! The membership also includes 15 minute expert sessions, which I assume are training-adjacent sessions where you get tips on how to train your dog for specific actions and behaviors. you also get some discount at other stores in the mall with a membership here. The staff here are expert dog trainers, and are extremely knowledgeable about all things dog-related. I would 100% feel comfortable letting my dog hang out here for extended periods of time, since I feel confident about the staff's ability to handle dogs. They also provide dog training for 1-on-1 as well as group sessions. They're actively adding services and packages, and very open to suggestions. I previously brought up a desire for day passes, since I'm not consistently in San Ramon for months at a time, and I was pleasantly surprised to see they've added it a few weeks later! This establishment is fairly new and just opened in late June/early July 2024. The website (packanimals.com) is a little bit difficult to navigate. If you are interested in bringing your dog to co-work, they have to first pass a behavioral test/evaluation for an additional $40 and 30 minutes of your time. Pet owners will also have to make sure their dogs have all 3 core vaccines (Rabies, DA2PP, and Bordetella) and show proof before attending the in person evaluation. They do not list these prerequisites on the website, so I ended up spending some time coordinating on the phone with Chris and Andrea (the owners). They are one of the rare businesses that will pick up the phone right away, which I definitely appreciate. read more

The Hub by Pack Animals - Pet Training Near Me - San Ramon, California

I signed up for the monthly membership and private lessons at The Hub for my 6-month-old toy poodle, and so far it's been a great experience. Although we haven't attended any group classes yet, we've had three private training sessions with the owner, Andrea and I couldn't be more impressed. Andrea is incredibly patient and clearly has a deep love for animals. As a fairly new dog owner, I've learned a lot from her, especially techniques to help calm my energetic puppy. She answered all my questions thoroughly and offered practical advice that's easy to apply at home. Even after just the first session, I saw a noticeable difference. My puppy was already able to perform some of the exercises we practiced, and it really helped him focus better and become more calm overall. I'm excited to continue the training and attend group classes soon. If you're looking for a knowledgeable, compassionate trainer, I highly recommend working with Andrea! read more

For context, I have a 3-year-old Jack Russell mix named Molly who has been dealing with reactivity issues and some separation anxiety. I joined The Hub a few months ago, hoping to work on these challenges before leaving her for a month-long trip. We began with private training sessions and gradually transitioned into group classes, which was a huge milestone for us, as Molly had previously struggled to be around other dogs without feeling overwhelmed. Thanks to the incredible support from the team, she was not only able to participate in group classes but also stayed with The Hub team alone with no issues. They even helped strengthen her bond with my mom, who was only visiting for a few weeks, so now I feel much more confident about leaving Molly in good hands. A special shoutout to Mark, who was with us every step of the way during our private sessions. Thank you for your endless patience (and all the sausages!). You made Molly feel safe and happy, and we're one step closer to our goals because of you. Thank you to Peyton, who always cheers us on and has taught us so many valuable tips and tricks. We can now calmly put on shoes and settle down even when other dogs are around, something I never thought was possible before. And finally, thank you to Andrea and Chris for creating this amazing space, which is not only a gym for dogs but also a school for parents like us, who often struggle to understand our dogs' needs. For putting all the love and passion into what you do, for making us feel welcomed and safe, for both humans and doggies. TL;DR: I highly recommend The Hub if you're looking to improve your relationship with your dog. Investing in this kind of training is truly an act of love for both yourself and your furry companion. read more

We had a great experience working with Andrea and her team. Andrea started helping us prepare for our new family dog and we've taken a number of classes since our dog arrived. She has great insight, and helpful tips and methods that we have used and have worked. read more

Had the opportunity to participate in an intro class today, and it was amazing! Great staff, so kind, caring and helpful. I love that they offer coworking and dog sitting along with the training. read more

The Hub by Pack Animals - Pet Training Near Me - San Ramon, California

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Absolutely amazing! The perfect place for humans to learn how to train their dogs -- fun, effective, and truly life-changing for both you and your pup! read more

Around when our pup, Koda, turned 6-7 months old, he started becoming reactive to other dogs out of uncontrollable excitement. He would bark, lunge, whine and it was so hard to break his fixation on whatever was triggering him. It was like fate that we met Andrea while we were doing self-training with Koda at The City Center. She came up to us and told us that she and her husband just opened up The Hub and told us to come check it out after Id voiced what we were going through with Koda. I was hesitant at first, but decided to give it a try since we were looking to get him into training anyways. Safe to say we haven't looked back since! The Hub offers a multitude of classes available for your furbaby- from teaching them how to settle in a restaurant to having stress free greetings. It is on a monthly subscription which I loved, compared to private trainers that offer per session trainings. It's easy to book classes to work around your schedule and most (if not all) classes are included in your monthly subscription. After 2 months of taking Koda to classes at The Hub, we've seen SO much progress in his reactivity. We're able to get him to break his fixation and stay focused on us, he barks less at other dogs, and his settling has gotten so much better. I would recommend The Hub to anyone who is looking to work on their dogs reactivity, exposure training for puppies, or even dogs that have anxiety and are quiet. There is something for every type of dog. read more

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Staff is amazing and very helpful! The owners are very passionate and love what they do. Not currently a dog owner (which they encourage you to come hangout even if you're not) but plan to be soon and would definitely recommend any dog owner to come stop by and check it out. read more

I can't say enough good things about The Hub and owners, Chris and Andrea! The space is beautiful, immaculate and a great place to come and relax or have fun with your pup. The group classes are perfect for socialization, as well as learning new skills and giving your dog mental and physical exercise. The community events are always so much fun and a great way to meet others while learning and growing with your pup. The location is in the beautiful City Center surrounded by shops (George Pet Store is a favorite), restaurants, The Lot movie theater and Equinox Gym. Joining is super easy and classes are posted online, weekly, making it so convenient to work with your schedule. I would highly recommend stopping by, you won't be disappointed! read more

The Hub by Pack Animals - Learning new skills - Pet Training Near Me - San Ramon, California

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