Yeahhh NO. The only thing that bought me to this store was the GIANT liquidation sale they where…read morehaving over the weekend my first impressions where that the saleswoman where very curt and unfriendly they didnt have any professionalism to them and where definately not that helpful. However the only thing that saved my trips here was the HUGE sale I bought 4 sets of shoes and it was a fantastic deal. The only way I will shop for shoes if I ever need any would be via a liquidation sale. But now I am set for a whilst.This store is not going out of business as previously thought. The only Hellers going out of business is the one in pleasantville.

Heller's. The shoe store I've been frequenting for over 30 years for myself and my kids. Until…read moretoday, April 16, 2014. I entered the store at about 5:40. There were no other customers there. No-one from the staff greeted me; no-one offered to help. Two women - salespeople? - were chatting at the counter. Within 8 or 10 minutes I found two pairs of shoes, and brought them to the counter and asked for my size. Again, no-one offered to help me. One of the women did get one of these pairs, but said she didn't have the other. She handed me the shoebox,and then started to pull back the mat from the front door. As I put one shoe on, she (wordlessly) turned off the internal store lights. I guess this was my hint to get out - that they were closing. I left. I was disappointed - I had really wanted and needed to get some new Dansko clogs that are my everyday walking shoes. Sadly - giving up on a local store is difficult - I won't return. I understand that retail business is difficult and competitive, but Heller's doesn't seem to understand this. I guess Heller's can do without business - at least my business. At any rate, I'll go back to Harry's Shoes on Manhattan's Upper West Side, where they're downright eager to help people, and don't close shop until all customers are finished with their transactions.

I have shopped at the Mt. Kisco location ... Twice I needed an outfit for an event. Each time, the…read moreassociate I worked with helped me tremendously. She was patient and offered suggestions I never would have considered that ultimately wound up being exactly what I purchased. I dread going to malls and this store not only is so conveniently close, but the personalized attention and guidance I received was so apprecicated. The selection of different items is a huge plus. You can easily find something that isn't cookie cutter.

I bought shoes from the Greenwich location on 10/30. I realized that it did not match my dress. I…read morewent to return the shoes on 11/3. The manager said that she was unable to do that. I have shopped here many times before. I was unaware of the no return policy. It was on the back of my receipt in very fine print. So, therefore I will be disputing this charge. The manager also addressed me by my first name which is unacceptable. If I had a different skin color would that have occurred? Hmmm....

I ordered a gift card for a family member online and forgot to put a message with it and the store…read morecalled me. In the day and age of less personal service this was a pleasant surprise and much appreciated. I would highly recommend them as a place of business!

Had to give a shoutout to Donna and her summer job college girls Thalia and Alden for HELPING me…read morefind a very last minute dress for a wedding. I entered the store in a panic as I didn't like what I was going to have to wear!!! Tried Rent The Runway, On line shopping, Westchester Mall and SONO mall, Bloomies, Saks, Neiman's, Nordstrom and other local stores with horrible success. Why did I not come here first??!!!! Amazing selection, beautiful options and THE BEST customer service. They matched a handbag to the amazing dress and I was good to go! Thank you for making me feel amazing wearing that beautiful dress at this beautiful wedding. I received many compliments and told everyone where to go in the future!!!!!! Will be back soon!! xo Jen B

I mostly buy my shoes online but my kids are always growing so it's nice to measure and buy in…read moreperson.There's a decent selection here for kids shoes. They also have cute socks and fun slippers. My husband has been able to find one off sneakers when he's needed them here as well. The prices are DSW, so not bad.

This is the best DSW in the area. The one on central avenue is TERRIBLE but this location is…read moreWONDERFUL. The staff is amazing. The store is organized and has a wide variety of sizes. You will end up buying something here because they have everything and the prices are the best price. I look forward to going to shop at this store again soon because I know I will find what I need and more. Even if its not a shoe, they have handbags and socks and even toys if you need a last minute gift.

Great shoe store and Lindsay was incredibly patient and helpful. I ended up with just what I…read morewanted. Thank you Lindsay!

My favorite shoe store by far! Anna is an amazing…read moresaleswoman. I've never had anyone offer to bring me "all the available white sneakers in my size" until today.

Fabulous team, great choices. I have high arches and the staff gave me options that removed my pain!read more

The people who work in this store are very informative. I appreciate their knowledge of the…read moretechnology that goes into the design of shoes these days. I found another comfortable walking shoe recently and I plan on going back for another recommended style. They have been in business for a long time and I think the reason is that they really know their business!

had a wonderful visit to the Norwalk store. Maria helped size us and get are shoes. Ellen rang us…read moreout, helped change the address and was so present. Retail isn't easy during the holidays & they made it easy peasy we were in & out with in 30min mind you they serviced 2 kids 4 and 7! thank you!

Visited midday. Shoe selection was fine. I was looking for a comfortable pair of walking shoes and…read morewas drawn to the store by the brands. Employees were helping others but over the course of 20-30 minutes no one even said, "Hey, we'll be with you in a bit," while running to and fro to grab shoes. It wasn't so busy that I wasn't seen. Had someone just recognized my presence, I would have waited. Not a big deal. Will not return.

The workers are so nice! Since it was the end of the season we didn't have much selection. But I…read moregot pink shoes and my cousin also got pink shoes cause that was all left. We got them for a really good price. *running* - my baby cousin

They used to be great, but there's really no selection been in there several times they never get…read moreanything new. I don't understand how they are still in business.

The clothing selection is fill with dated trends, and not in a charming, vintage way--just the same…read moretired styles year after year. Or they OVER buy on a trend from the 2000's....There's no variety. There's nothing that makes this place worth a visit. Most of the staff is just as uninspiring. They offer a halfhearted greeting when you walk in, but beyond that, they're completely disengaged--mostly standing around with their arms crossed, looking like they'd rather be anywhere else. Which makes sense because they barely make minimum wage, which is concerning considering how much the owner walks away with year after year. I probably wouldn't be inspired to help customers either. It's pretty obvious that the owner of this store couldn't care less about their employees--or their customers, for that matter. Unless you're looking for outdated clothes and indifferent service, I'd recommend shopping elsewhere. Go shop at the family owned business Richard's in Greenwich much better selection, happy employees and OWNERS!

Darien sport shop seems to have survived the online revolution with help from, you guessed it Santa…read moreClaus. Every year Santa comes and kids line up from across the country to sit on his lap and tell them what they want. In Darien, that could be a new Canada goose jacket (available at DSS) or a new pair of Nordic skis (available at DSS). Maybe even a new Range Rover (not available but DSS can order it). And for the adults who brave the intense December line to catch a glimpse of the big guy, they setup a makeshift bar (no charge of course) with Bloody Mary's, Mimosas, Beer, Wine, all the fixings. Back to Santa, did I mention this guy is the real deal? He claims that he runs a bird seed shop in the off season, lol. Yea Kringle, I ain't buying it. Tell those elves at the North Pole that the socks you brought me in '94 were bull$#&!. Jk I'm a good boy I take it back.