I always find it truly interesting about how people say negative things about the Home Depot. Why? Because it really doesn't matter which Home Depot you go in to, they're all pretty much exactly the same. Yes, some are a little bit larger than others, but they all carry the same selection of great construction and home design based stuff. Whether you're in there looking for lighting equipment, power tools, gardening items and plants, or wood to build that whatever it is you want to build, you're going to find it here. What is there to complain about? In terms of pricing, they're very competitive with whatever marketplace your looking at. They sell things for a very reasonable price. So, if you're looking for that whatever, you pretty much know you're going be able to find it at the Home Depot, and you know you're gonna be paying a fair price for it. This location is situated right off of Highway One. I find this a great location, because you can just hop right off the highway, walk into the store, get whatever you need, and then jump right back on Highway One. You can't ask for more than that. Overall, from all my experiences here, the staff here have always been super nice. Nothing to complain about there. Thus, if you need what Home Depot has to offer, and you're in the area, this is the perfect place to go and buy it. read more

The Home Depot - Interior. - Hardware Stores Near Me - Seaside, California

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My family has decided to purchase a home and fully remodel it...rent it and watch it mature. After looking around we decided to purchase cabinets from Home Depot and the Kitchen Design services. Immediately we were navigated towards an attractive and functional designer who assisted us in this process. Jennifer S. designed an incredible space in our small kitchen and proceeded to further assist us with the logistics involved. We have found that Home Depot design center was a great place to get help with our project. And have enjoyed Jennifer S. throughout the process. She is reliable, high achieving and results oriented. We highly recommend Seaside Home Depot and their Design Team. Thanks Jennifer, read more

I so appreciate having a Home Depot, close by. I try to fix and replace, repair maintenance issues: before calling in HELP. Over the years, service staff has declined in quality, but there are still good people there. FYI: PG& E does annual, no fee check ups, on your equipment, upon request. I call them first, after I replace batteries and old units. Just added an excellent deadbolt, with touch controls: to the front door. Fabulous, because: no need to hide a key. Please, stay open! Thank you! read more

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They are chronically under-staffed in the garden check-out exit. I had to wait in line for about 15 minutes. A cashier was having problems with an item because the barcode was removed. There was another station but it was closed. The line was about 9 people long. read more

A two day kitchen cabinet veneer job in Monterey started last Sept. has still not finished this April. Beware. Not even a reply to my messages left to installer coordinator or sales managers. Measurement errors, veneer bubbles, unfulfilled promises, material shortages. A huge expense paid in full and incomplete. Watch out. read more

Inside Check out time way too long. Garden check out registers not working. Had to leave with out buying anything

**Ridiculously Horrible Experience!** A few nights ago, my partner and I visited the Home Depot in Seaside, CA. We have recently purchased a house, so we've been frequenting Home Depot a lot. On this particular visit, we spotted a set of two beautiful King Palm trees in the garden department. With only those two available, we decided to make the purchase. An employee assisted us and, recalling previous large purchases we'd made (including lumber), we expected to do the same process this time. The clerk called the front desk and instructed us to take the barcode tag to the cashier, while he was supposed to put a "SOLD" sign on the trees. This communication involved a lady who I later found out was the store assistant manager, Deluce. After paying for the King Palms and scheduling a pick-up for the next day, we left feeling accomplished. However, the next morning, my contractor called to inform me that when he arrived at Home Depot, one of the trees was missing--there was only one remaining. Their system showed two palm trees, yet one had mysteriously disappeared. It seemed that Home Depot might have sold one of our trees! A "SOLD" sign had been placed on them, and there was no tag or barcode attached, making it impossible for anyone else to buy them. Home Depot sold my property without my consent?!? Later that evening, my partner and I returned to the Seaside Home Depot to find out what had happened. As professionals, we believe that being rude doesn't lead to resolution, so we approached customer service representative Sarah in a polite manner to explain our situation. To our shock, she responded in the most condescending way. Naturally, we asked to speak with the manager. Sarah called Deluce, explaining the situation in a negative light, insinuating that we had no right to complain since a refund had been issued. **Refund? What refund?** We never asked for a refund; this was the first we had heard of it. We simply wanted to know what happened to our tree! After a long wait, Deluce arrived. I recognized her as the person who had instructed the employee to take the trees back to the garden and attach the "SOLD" sign. To our surprise, Deluce shouted that "we don't hold plants and trees overnight," trying to put the blame on us for this mess. I questioned why we weren't informed of this policy the day before, as it would have prevented this entire ordeal--our contractor wouldn't have wasted his time, and our backyard plans wouldn't have been thrown into disarray. I even offered to drive to the nearest store in Salinas, 50 miles away, to see if they had a King Palm available. Deluce went to check and returned to inform me that Salinas did not have any, but she expected a delivery the next day. She promised to call us as soon as they arrived, which felt like a way to quickly dismiss us. Surprisingly, she never called. My partner and I are educated professionals who spend a significant amount of money at Home Depot for our various properties. But regardless of our background, every customer deserves to be treated with respect and dignity. This experience was unacceptable and deeply disappointing. The most disappointing part is that no one at Home Depot accepted the slightest responsibility and even stated, "Sorry for your inconvenience." read more

Service, what service? No reflection on any specific "associate" simply because I never was given the opportunity to speak to one. My contractor checked out the availability of a large window which it turned out one was available via special order- he finds the products, I pay and he installs. Called my local Seaside store over a two days and via automated system, kept getting a ring tone with AI claiming intermittently I would be connected to the next available associate. This cycle went on for 5+ minutes and never an associate did appear - called 5 times over the two day period. All I wanted to know is if I could place my $1,500 order over the phone or needed to come in - guess I am coming in. Oh, I live 20 minutes away and only other choice is Lowes 40 minutes away. For other future projects maybe Lowes may have a better understanding of what customer service actually means. read more

I just wanted to give a big shout out to some of the people that really helped my friend and I on a return March 16, 2026. My friend's husband had emergency surgery done in San Francisco, placing rods in 2,3 and 4 in his back. She had bought him a lift chair through Home Depot on line not even realizing he would be coming home in a wheelchair. He came home and loved the chair he needed so desperately, unfortunately a rod had snapped underneath and made the chair lean. From what I read we had only one day left to try to return it, I went down and talked to Oscar explained the importance of this chair and without hesitation he said bring it back. He made the notes on his side to accept the return and gave it to my friend at the same price. When we got it loaded up and took it back Oscar had left but he had explained it to Archie who stood by at the return desk the whole time until it was finished completely. This was after Danica D. had offed us some cold water on what was a record breaking temperature day. That was a first time at any store I had ever been in to offered cold waster, she was very friendly and we loved her generosity. Also giving a big thank you to Arianna(sp?) and Sara for figuring out this return/repurchase at the same price, getting it delivered to the house this time instead of the store. Everybody was fast, friendly and mostly compassionate with this situation. We both appreciated it so much. Things are very hard for my friend right now so people making anything easier on her is truly a blessing. To all of you I want to say thank you from the bottom of my heart and to you Home Depot, thank you for hiring these exceptional employees. Thank you again, Annette and Sharon read more

I ordered something from Home Depot in late October, took it back to the store in November and the refund wasn't credited by early January. I texted with customer service. Instead of handling it for me, they want me to go back to the store to straighten it out. Are you kidding me? Go back and have to wait while those incompetent people try to figure it out. Ridiculous. I will dispute it with my bank. Too bad they have lost a good customer. read more

I had a great experience at Home Depot last week. I needed some new door hardware to replace some existing hardware tha had failed. An employee was very helpful in finding a match for me. They also have a key machine that quickly and easily made me some extra replqcement keys. I will definitely come back here in the future for door hardware stuff! read more

I went to Home Depot for mulch. I bought 15. I normally just go to the garden center. I thought that I would save time and pay for it in advance to save time. That was a terrible idea. It took longer. I won't do that again! read more

Ordered a new Dryer on Monday for Thursday delivery and installation at my aunts house. My aunts phone number is on her account hut she is partially deaf and doesn't always hear her phone. I made sure to be home during the 4 hour delivery window between 11 and 3. They showed up at 10:40am, and there were 3 people home. THEY NEVER KNOCKED ON THE DOOR. They called my aunts phone and she didn't hear it so they left. Now we have to wait until Monday for a delivery. So frustrating. read more

Today was interesting as one of the employees admonished my 14 year old for wearing a tie in the store. It was surreal and I confronted the employee with who they said was his manager. I actually hope management from the store reviews these so that it can be addressed. It was crazy. Other than that they have the common issues that all Home Depot's have - not enough checkouts open and the ones that are, are broken. Other than the event today from the one employee I haven't ever had any other issues when I've gone there. All of them are helpful and they do have plenty of staff on the floor just not enough to get people through self checkout or checkout. read more

Today 12/23/24 I went in to get a gift for family member and was looking for help . and finally some young lady asked me if I needed help I said yes! She came over and said I need to get a key for that. I waited 20minutes but she never came back. I asked an older guy and he said your second inline I'm helping them. He also left and never came back. I asked another guy to help me. My question is why is it hard to find help here at seaside Home Depot? there's plenty of workers, they don't look under staffed. read more

Ok I'm going to give Home Depot a 3 over 10. Because they have the worst service the Associates don't know anything about the items or what they have on their website. It's not good for their business because they don't have an item locator a little machine that scans and tells you the price and everything about the product. I was shocked. read more

Needed to purchase some paint samples and had the pleasure of Cybil to assist me. She was extremely professional, helpful and kind. Although she was very busy working alone, she multitasked quickly, helping each customer with a smile. Although she's only worked there one week, you would never know it as she was an absolute pro! read more

Poorly managed. This place allows anyone and everyone to park along the front of the building in the fire lane all day long in an already congested parking lot making it impossible to pass when there is two way traffic. On top of that they allow 100+ guys looking for work to loiter all over the parking lot, often taking up valuable limited parking spaces, standing around in empty spots and creating even MORE congestion. Maybe take some pride in your store and clean this stuff up, it's an absolute mess. This is a smaller Home Depot than most. Practicing efficiency in an already small parking lot is paramount. Feel like this is common sense, but clearly someone needs to say it! read more

Service is horrible and definitely don't used drive up and go cause no one comes out. Had to go in and get our order ourselves after waiting and no one ever came. Wasted more time than anything. Bad business read more

Your "go to" in the plumbing department is Craig. He was very knowledgeable helping us order replacement faucets for our master shower. The plumber came installed and all works properly. Thank you Craig for spending the time to help us, most appreciated!! read more

Just want to say that Danika and Karen ( paint department) are excellent, customer service workers! They are patient and friendly ( and kind) Some of the men not so! My opinion! read more

Horrible delivery service . 2 weeks in a row . I took 2 separate days off to receive my delivery . I tracked it all day , only to be CANCELLED when it stated it was ONE stop away ! I'm giving them one more chance this week . If they don't come through I am definitely canceling and going elsewhere! NOT HAPPY CUSTOMER. read more

This is a review for the tool rental section. I had called in to inquire about renting a rug doctor for some last minute carpet cleaning at the old apartment. On the phone I was greeted by an employee who gave me a fantastic deal: pay for four hours but with extended time over night and in the morning. When I arrived the same man greeted me and asked if I had ever used a rug doctor. I said no, and he then voluntarily gave me a free tutorial on how to operate the rug doctor properly. I had joked that he must have drilled that tutorial several times because it was clear and crisp. The tool rental and return process was easy. Be sure to have an ID so they can rent the item to you! read more

The Home Depot - Tool rental - Hardware Stores Near Me - Seaside, California

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DO NOT BUY APPLIANCES EXPECTING THEM TO BE INSTALLED!!!!! You can pay for installation, you can ask to confirm, NONE of this will do any good. I have had several bad experiences with this store. Today I am sitting here with a microwave that my landlord paid to have installed and when the crew showed up before they even looked at my kitchen they already decided that they were not going to install it. They accused me of having not paid for install and haul away. When I informed them I had they called the office to hopefully prove me wrong. Then when they realized I had paid for installation they decided they didn't have tools and couldn't drill through the tile on the wall to install it. Tile is common in kitchens isn't it? Last week they came with a damaged microwave and NEVER said they couldn't install it. I had to refuse it because it was damaged. IF the tile was an issue today it was an issue last week- I had a week to find someone to come today- instead I trusted these jerks. So now I have to find somebody on my own, which is proving difficult. The very same thing happened to me when I lived in Marina and bought a washer and dryer and they were supposed to install it and the guys showed up left the appliances in the driveway helped themselves to some free donuts I had in the garage and left. Thankfully I had a plumber on site who graciously installed them for me. The day we went in to buy the microwave we had done all of our work online- down to the appliance, color, everything. All we basically needed to do was get a printout from them and pay. The women sitting in the appliance department was engrossed in 'an appointment' that lasted a few minutes after she told us she would be tied up for 1.5 hours and ignored us. We found someone from flooring to call someone to help us. Do yourself a favor and don't buy any appliances from this store unless you already have somebody else lined up to install them. The selection in the store sucks too. read more

This is a great Hone Depot - and I've been to many. Fast and friendly service. Organized, stocked.

Both The greeter and the gentleman from the paint section were helpful. shopping area has a couple of stores such as Staples so the parking lot is large but quite busy. Close to bike trail. read more

The Home Depot - Large but busy parking lot - Hardware Stores Near Me - Seaside, California

I came to this Home Depot to purchase a new garbage disposal and also needed assistance with choosing a bolt that was compatible with a new toilet seat. The employee that assisted me with the bolt was helpful, knowledgeable and had a great sense of humor. The employee that assisted me with choosing a garbage disposal was very impatient, not kind and not helpful at all. However, as I was deciding, another employee voluntarily came up to me and was very knowledgeable, friendly and patient. read more

Last week I was in desperate need for some specific grab bars for the shower. I had endlessly looked on line. I went to the store and the bars I wanted were not on the shelf. After asking a floor worker, I went to customer service. Ashley was incredible. She took the time to look up what I wanted. She confirmed the my confusion on line was legitimate. Then she proceeded to find the bars in the store- located in another section. I left the store with what I need. She was super knowledgeable and friendly. THE BEST. Ashley's service gives Home Depot in Sand City/Seaside, CA a good name. read more

The inventory at this place is excellent, and Dan provided exceptional assistance! I encountered difficulties locating various items, but he was professional and friendly, guiding me to everything I required. His efficiency was noteworthy, and he even assisted in loading everything into my car. Two days down the line, through the project needed some issues addressed but they took time to address everthing over phone. They should hire personnel capable of answering phone calls. I spent more than an hour on hold before eventually giving up. read more

I just want to say that I was really pleased with the Receiving Department here at Seaside. I am a Commercial Local driver and was very please with the staff service from the managers to the Receiving Dock workers. I just wanted to leave this review since sometimes this department doesn't get enough credit in the Social media World. Thank you guys again for helping me get in and out in time. read more

The Home Depot - Seaside Home Depot - Hardware Stores Near Me - Seaside, California

Been waiting for 3 months now for Home Depot to get their blind cutter fixed. Waited 35 minutes on the phone while it rang. Hung up and called another 5 times. Still no answer. Tried calling again the next day and after being on hold for 40 minutes and being transferred 3 times. The guy finally picked up and said they called in an order for the repair. That's what they said 3 months ago. Called again today still no answer and all the front can say is they are really busy. Customer service when you're there is Excellent. On the phone.... Horrible customer service!! now I'm on hold for another 30 minutes to talk to appliance as the guys from HD are here to install our gas stove & there are issues. Still no answer in applicable. NOT SURPRISED! I knew I should have bought from Best Buy!! Home Depot please train your staff to also assist customers by phone. read more

The service by Joseph was outstanding. He helped me with some items in the tool area. He is truly a delight. His positive attitude and warm smile brighten my day. I wish more. Home Depot locations had cheerful employees like him. read more

Home Depot has a good selection of plants but their order pickup doesn't work, and their customer service can be confused. My contractor told me to buy 4 boxes of vinyl plank flooring, but when the I went to pick it up, the harried person told me it could be 24-48 hours. This is a product I bought 31 cases of, but they only have 1 color on shelf. I decided to return the next afternoon. 48 hours seemed a bit long. Went to customer service. A nice person told me the order hadn't been pulled it would be 20 minutes. Went to go look at Christmas decorations. Returned got new customer service person who told me the product was discontinued. She was struggling to use the computer. I said this wasn't what the last guy said. He popped in, and told her they did have it but it was on a top shelf. It took about an hour, but managed to get the flooring. I'm not upset about it, but I think their staff needs more training and they didn't have enough people to do the job. They were clearly filling orders that came in after mine so not sure what to think. read more

It's a little overpriced you can find same items they have on sale for less money online !! The stuff sometimes don't have the knowledge about what they have read more

I went to the hardware department to get a copy of my house key made, I ordered a hello kitty one from online. I made sure it was correct empty blank key code which was KW1 or KW10. I just happened to asked and the associate said he would try it. I knew u would work I've had it done before years ago. Well he asked the assist manager to verify if we could. The assists manager asked where u purchased it and I responded online, he said from what website I responded from Lowe's, he proceeds to tell me "why didn't you go there then it's not going to work". So I responded with because I don't live near one and I'm here. I wanted to reply with something rude but I conducted myself. Joseph the associate helped me out and was very courteous and made me a copy of the key. And it works! I was very upset that the Asst. Mgr. was very unprofessional. I'm just disrespectful to me telling to go elsewhere and didn't want any of my service and the associate was so nice enough to do it for me and I told him to charge me for the key and he did he was being very nice. I just don't appreciate an assistant manager who should know better to have more respect for his customers and to tell them to go elsewhere I believe his name was Archie and I'm very disappointed in the way we had our contact I would expect it a lot more out of him especially with that title Joseph made it better. Thank you for making the copy of the key that actually worked for me. I just don't understand why people can't just be receptive and nice to guests. read more

Home Depot has a lot of useful things. Unfortunately, if you need them in a hurry or need help finding them, it's a complete waste of time. Finding anything is a chore and getting anyone to help you is a near impossibility. If you need a tool or part immediately, I suppose you could try. If you have some time to plan, Amazon is much more convenient and less rage inducing. read more

Hopeless Home Depot service Never ever deal with them I bought a gas range from Home Depot to be delivered and installed at my residence I paid for all installation service charge at the store at time of purchase The salesperson was notified during the transaction that the appliance will be installed upstairs but the delivery personnel refused to take it upstairs for installation indicating that Home Depot only Delivers & installs appliances on ground floor Please Beware try not to shop at Home Depot Furthermore, I purchased same item cheaper at Sears and the delivery & installation was done perfectly upstairs for free Home Depot disgusting service read more

On June 5, 2023, I received help from Thomas from the Electrical Department He was knowledgable about LED bulbs. He searched the inventory trying to find more lite bulb. He explained the designs of the filament in the lite bulbs. He was courteous and ambitious about helping me solve a lightin problem. Thank you Thomas and thank you Home Depot for hiring Thomas. Respectfully, Sharon Joseph read more

Doesn't take tap-to-pay! You have to inset card and that can be compromised. Lowe's takes tap-to-pay. Get into the 21st century!

Today we took our lives into our hands to go to Home Depot. After successfully and safely navigating the quagmire they call a parking lot, we went into the store to look for the items we needed. Once we selected the items we needed, which was primarily lumbar, we then tried to proceed to the check out. This took quite a bit of navigation as many of the aisles are always blocked (mostly with displays, but also empty fork lifts, ladders, etc), and narrowed due to the many displays they deem necessary. One line, the "Pro" line contained at least a dozen people in line with loaded carts - and 1 register open. All of these carts were effectively blocking what little of the aisle was open for navigation. We decided then to get into the self service line, which appeared to be our only other choice for check out. And that was an obstacle course due to the displays, abandoned carts, and people in line. While waiting for an opening to get our cart through, one employee decided to loudly point out to us that we could not "block the aisle". We explained that we were trying to make our way to the end of the line but had to wait for people to move. We eventually got to the end and got into line. As we were moving up in this line an older gentleman decided he was special and did not have to go back to the end of the line. We pointed out to him that the line was behind us - when he loudly told us we did not belong in this line because we had lumber in our cart. We again pointed out to him that there were several people in line behind us where the end of the line was. An employee tried to talk over him to tell us we had to go to the "Lumber line" - another line that had one register open, and about 10 people in line. It was next to the Pro Line which made it difficult to ascertain that there were actually 2 lines there, each with only 1 register open, and each with approximately a dozen filled carts in line. As we were trying to make our way there - the same employee who had originally yelled at us not to block the aisle - came out again to loudly tell us we could NOT use the self check out line, that we had to use the "lumber line". I pointed out to her that she was the one who originally directed us to get into the self check out line and she repeatedly and loudly denied that she had ever done so (maybe 5 minutes had passed between her first conversation with us and the second). No where could we see any signage that stated you could not take lumber through the self check out line. And I know for a fact that in the past we have checked out in that line with lumber in our purchase. First of all I wonder how the Fire Marshall and the ADA allow this store to consistently crowd their aisles with displays, empty carts, filled but abandoned carts, equipment not being used at that time, and unruly lines in what little space they have left to use. The lack of knowledgeable employees who are at work to actually work and not just socialize with each other has been a long ongoing problem with this particular Home Depot. An example today was trying to find one item in the lumbar department. We asked one employee who stated he was new and did not know where it was, but he directed us to a cluster of 4 employees who were talking amongst themselves. He tried to interrupt them to get us help, but they pretty much ignored him and then they ignored us when we tried to interrupt to get help. Finally 2 of them looked at us, and one of them came to listen to our question and direct us where to go - not show us where the items were, but just - "down aisle 22 near the back of it." Later when we tried to find the price of an item, another customer (probably a contractor) helped us (when no one showed up to assist us after we were told someone would be right there to help) by looking the SKU up on his phone and finding out the price. Have you ever tried to make a phone call to the management at Home Depot? Impossible to find one working - they are always out of the building, in meetings, on lunch, etc. I am guessing that nothing will ever be done with this store as long as there is no other local competition. I doubt our ~$200+ sale would make an impact on their daily sales, but we will be shopping elsewhere even though it means taking our tax dollars to another city. read more