Miserable store with employees that have no idea what they're doing. Will steal your money. 1. Few years ago they were incapable of properly replacing stairs, used mismatched pieces and refused to offer refund or credit. 2. Recently ordered a new washer and after 2 attempts they failed to install it. A) First attempt they realized the washer was damaged. B) second time the installers claimed they were unable to remove the hose and said we had to call a "real plumber" - what a joke. Washer was returned. This Home Depot location is run by clowns, avoid it at all costs. read more

Customer service is excellent there . I do quite a bit of purchases from this Home Depot . Their selection of material is great . They always have product in stock and their prices are competitive. Keep up the great work Home Depot Jupiter !! read more

Not the best run Home Depot I have been to, my experience was mediocre at best and I am only not rating a one star because I do like the quality of items carried at these stores, but this store itself is not great. read more

They have to have more than one person at the rental service. I've been waiting for a half an hour for the one employee who's not at fault. Corporate get it together, I spend a lot of money here. read more

Second horrible experience with a home improvement project, but I'm somewhat to blame as I just should have looked elsewhere instead of putting up with sheer ineptitude. Getting someone to answer the phone is like asking someone for their vital organs. It shouldn't be this hard. I called 6 times, 3 of which I was hung up on - see attached picture of my call log. No one showed up for my measurement appointment today. I had to call 6 times to get the direct line for the company in Michigan which facilitates the measurement appointments. I finally got someone who cared enough to be empathetic and apologize on behalf of Home Depot. Can't you just hire some extra people to answer the phone in the departments you plan to spend thousands of dollars? Why is customer service a thing of the past? The only reason I didn't give one star is because the people in the garden center are very enthusiastic and helpful. Maybe it's the vitamin D? read more

The Home Depot - Call log - Nurseries & Gardening Near Me - Jupiter, Florida

I'm just a little disappointed with my most recent shopping trip at this location. I went to return a piece of trim which that portion went fine. However, I went to get another piece of trim and which the app confirmed they had at least 12 pieces in stock. They had zero. I get inventory can be wrong. However, when my wife went up to go talk to two employees to inquire if they might have had some in a different location the employees saw her coming turned their backs and walked in a different direction. I left and went to another location and had a Lowe's been more convenient I would have gone there instead. I get that our current culture is moving away from face to face interactions but if you work at a retail store you are bound to have to talk to someone. Home Depot you may be too big to fail but DO BETTER!!! read more

Don't Stand by Products. Never purchase an appliance from Home Depot. If it doesn't breakdown within 48 hours you're stuck with it. Refrigerator broke after 21 days. Guess what, you're out of luck. Worst customer service ever. read more

Its a Home Depot, so an integral part of the local retail firmament. The folks more or less leave you alone and you go get the stuff you need. Not a particularly well or poorly sticked example of the chain, but they have the things. The outdoor store has a sufficient supply of plants and pavers and mulch. Staff at checkout is friendly, and always help you get your military discount on if that is your thing. If it wasn't here someone would have to build it. Giant box store place Dependable stuff intake Find shady parking **They are doing well with social distancing & COVID 19, limiting the number of patrons entering the store at any one time, no doubt satisfying the local authorities and allowing them to remain open so people can get the stuff they need to be productive at home. And make necessary repairs. Good on them!** read more

I want Home Depot to know that not only do I not work there but I don't receive any employee discounts. I don't appreciate this move to force self checkout or "assisted" self check out. I was never offered a bag for all the little items I purchased. This junk about not touching stuff, and here you are touching items to ring them up but can't put them into a bag. Smh. I'm so tired of the excuses around why these super profitable businesses making cut backs or doing things in the name of that illness. Basically I drove to the store to buy stuff and then I get to ring myself out (or assisted to ring myself out) and then I may or may not have a bag to put the items I gave you money for to put in. I don't work there and for all the work Home Depot wants us to do in their store they sure aren't giving employee discounts. While small businesses had to close permanently these behemoths like Home Depot want to replace employees with shoppers stupid enough to work for free and pay Home Depot to do it. After this purchase I'd be hard pressed to walk into another. read more

Was searching for a new drill and saw a great deal for DeWalt. This store was sold out, but was told by an associate they had plenty at the Lake Park store. Drove to that store only to be told they were sold out. I didn't even see a sticker for it on the shelf. Extremely disappointed and don't understand how the store systems could be so inaccurate. Obviously this area does not want my money. read more

Most of the employees here are great, however about a 1/4 of the check out employees are not nice. Patty, falls into that category. Rude and a few other negative adjectives would sum her up. Maybe she is from NJ or NY and thinks that is normal behavior? Either way, her whole demeanor and customer service skills are severely lacking. She has no businesses interacting with customers. read more

Great location for all your home repair needs! I have only been here a few times but I really appreciate their curbside pick up when I only need a few items. I can stay in my car, let them know I am here and an employee will quickly bring out my order! read more

These people are total mooks. They say they can provide HVAC services, which is false. They contract out to company called ECM. When the scheduled appointment window had come and gone, called ECM who advised me that it was not scheduled even though HD said I had a scheduled appointment. Missed work, wasted time. Bunch of mooks. Buy plants, nails etc but not expensive projects from these slackers. read more

In the 3+ years I've been coming here there are two things that are very consistent. 1. The saw that cuts wood so it can fit in your car or truck is never working. Maybe once in 3 years it was working. It was either always out of service or the saw guy called out again. Can Home Depot maybe afford a back up saw? Maybe train more people? 2. The one aisle you need to go down is very likely going to be fenced off. You would think you would see workers doing something, but nobody is even in sight. It's just blocked off with no sense of urgency to open it up to paying customers. read more

I would start projects that involve paint just to come back here and talk with Michele in paint she is extremely knowledgeable and super funny always brightens my day 10/10 recommend... she goes above and beyond !! This lady needs a raise! :) read more

The staff is very helpful and always pleasant. I have always had a good experience shopping there.

Last night one of your sales staff brought back my confidence in shopping at Home Depot ..if there is a recognition program please recognize "FERRELL" I decided to take on a small project with no knowledge of how to DIY.. After getting frustrated with others not helping me .. I walked down the aisle and he was there "can I help you ?" Not only did he help me ... he didn't say ..go to aisle 19 ... he led me there and then proceeded to ask me about my project ... he actually spent time with me explaining how to do it and what materials I would need... Etc etc .. He was delightful, polite and concerned about this 80 year old lady taking on this challenge but he politely said .. "I think based on what I see you can do it !!" Great confidence booster . . Thank you and thank him!!! Please make sure he knows how much I appreciated the help !!! And make him an example of how your sales staff should help offer to help people .. Finishing this project and I'll be back to start another ! EJ Martinez read more

A nice clean friendly home depot. They didn't have what I needed (even though it was online) the sale people went way out of their way to find a UV flashlight for me. (long story for another day). Best tip of the day - order what you want from the Home Depot website and have it shipped to the store. Pick it up without shipping fees. read more

I frequent the Home Depot in Jupiter Fl. I went today Thursday June 25th and the Home Depot Employee that was serving us did not wear a mask. and stood 3 feet away. We moved back & he moved forward. Another had a mask over his mouth, but down below his nose. Another was speaking to a customer only 3 feet away with his mask around his neck. I know that here in Palm Beach County masks are now mandatory as of today. Being a high risk myself, my son is very high risk with an autoimmune disease and my mother is 95 years old, whom I help take care of. I doubt if I will be visiting this store in the near future unless I know that I am not subjected by employees or customers who refuse to take precautions. read more

When you think you can order everything on line think again. Went to Home Depot in Jupiter and was greeted by Tim. He brought me to the areas I needed to get supplies and went above and beyond to advise supplies I needed. Thanks Tim for everything! read more

Great employees. Been there many times recently. Can never find what isle I need. But the employees direct me every time to the right place. Clean store! read more

Came in to get paint since the Northlake Depot couldn't figure out if they could tint roof paint or not. 5 people at the paint counter. Staff was efficient and courteous. Marcel was polite and professional. Got orders done in a timely manner he even answered the phone on the second ring. Well staffed department. Got all the sundries I needed. 5 registers open. Love it. read more

The Home Depot - Now hiring. - Nurseries & Gardening Near Me - Jupiter, Florida

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Enforce the face masks!! Even cashiers don't bother half the time. I'm not shopping anymore until this COVID thing is done and gone and then I'll go to Lowes. It's Amazon or nursery shopping for me from now on. Bye Home Depot. read more

**This happened in Jupiter, FL, not MN. **Not sure why that location popped up under my name. Home Depot needs to instruct their employees to keep their personal and political opinions to themselves while at work. My husband had to stand in line and wait for a customer and a female employee to finish their conversation about how a certain political party is killing all the old people and babies in America. This is the level of incompetence and ignorance that Home Depot hires. Do your job. Say hello. Scan the items, say thank you and have a good day. No one cares about your paranoid conspiracy theories. read more

Went to this store on Sunday, Labor Day Weekend. The store was clean and well prepared for prevention of virus spread. Besides picking up light bulbs, which were well laid out, I had come to solve a small unusual problem. As I was about to give up on resolving the problem, a store employee named Glen came up and asked if I needed help. I told him of my issue and he knew exactly what could be done and escorted me to the aisle for the item needed and then back to show how to work the fix. This was not a standard fix and required creative thinking. The checkout person was efficient and friendly. I could not ask for better customer service. I will definitely return to this store for my next project. read more

Just a shout to the following employees at Home Depot in Jupiter Florida Want to thank David, Brett, Debbie E and Nina Rae who were very helpful in a large paint order. They tried to assist us in every way and helped us to the car with the heavy 5 gallon pails. We thank them and always shop Home Depot for all our needs. Thanks Al Jannotta read more

FRAUD ALERT: Do NOT purchase "extended warranty"on any washer/dryer purchase!! Home Depot refers you to a 3rd party business who jerks you around! Home Depot takes your money and doesn't care after that point! 3rd party Company makes every excuse and sends service personnel to fix appliance WITHOUT proper parts! My dryer has been broken (1) time each month since August (doesn't include prior service calls through the year(s) since purchase). Every month, especially during COVID, I am without a dryer for (2) out of the (4) week period. Service repair people show up without proper parts so yet another waiting period. We were told the dryer fell under their "lemon law" clause & they keep finding excuses as to why not to honor the warranty! SHOP @ LOWE'S!!!!!! read more

Very poor service. Recently in the market to spend $5,000 dollars in home carpeting . The two employees in the flooring department were sitting at their desks. One was engaged with a customer , the other sat at her desk on the phone talking . We waited patiently there for 15 minutes and finally one employee asks us " Fo you need help?" The employee did not know her products and was quite rude. I advise anyone looking for any home services , you won't get customer service or helpful info at this location. I really would give zero stars. read more

Are you lost...?...Do you often find yourself walking in circles...?...Are you so lazy the mere thought of thinking makes you tired? Well my cyber-friends, if you answered YES to the aforementioned, then Homely Depot is THEEEE. Place for you. The entertainment value of watching the Depot-Peeps drifting like lint on a windy day is priceless. The complete inability to take vocational responsibility is even more noteworthy. Nobody appears to work where you approach them. The guy in Windows cant help cause "I'm in Tools" and the gal in paint "jist here til Edmindo gits back" I just cant wait til I need 2 drill bits. It'll allow me to segregate 2 hours for the task, thanks to the crack staff at Homely Depot read more

My husband and I have been shopping here for the past 3+ years and have never had an issue either purchasing or returning anything. We have always had helpful, friendly service and pretty much always find what we're looking for. The garden center, where you can find me on a regular basis, has a great selection of plants and knowledgeable staff. And, it's dog friendly! read more

Do not buy a Samsung refrigerator. And don't trust the appliance people at Home Depot. They sell you a refrigerator knowing there are multiple issues with the ice maker and freezing food. Then they make more money up selling warranty plans. When telling the manager Carlos Lopez - he did not seem to care. read more

I went to curbside pickup @HomeDepot. The staffers talking to drivers from two feet away were not wearing masks. I complained to the manager; he said he can't force workers to wears masks because local laws say it's voluntary. Really? Does he let them wear flip-flops on the job? If they refuse to wear a mask, couldn't they get a different assignment than one that requires them to get close to a customer's face? I hope other people will complain about this if they don't change their practices. read more

Sanitizing here is an issue. Used self checkout and asked employee if station gets sanitized and she said maybe between every third customer. Honestly I saw no indication that that was even happening. She had nothing on her or around her to indicate that sanitation was a priority. Even a container of hand sanitizer at the individual station would have been helpful. read more

This is buy far the best Home Depot around these parts , every one helps with a smile , it's clean and the ac works in the summer it always cool in there read more

Vince in the garden department was a great help! Friendly and knowledgeable staff, keep up the good work!

A man i believe was named domanic (hard to tell he mumble so much) hung on me three times today 3/20 when I called to inquire about the status of an order. The man also frequently cut me off to talk to other people around him. I spent 15 minutes on the phone with him the first time before i asked to speak with someone else which resulted in me being hung up on. I called back and got the same guy so i asked to speak with someone else and was hung up on a second time. I called back a third time only for him to hear my voice and hang on me instantly. Finally, I got a different guy named matt who transferred me to a manager who didn't seem to care i was just hung up on three times. He did however answer my question but I'm furious I was hung up on so many times and management did nothing to address it. read more

My husband and I have been in this store so many times in the last year (since we bought a condo in the area). As with other Home Depot, the store is well stocked and there is always someone to answer your do-it-yourself questions in any department. This store is no exception: the sales help are always so friendly and helpful. Ask for the location of something and they will walk you to the spot. Ask technical questions and if the one sales person can't answer, they will find someone who can. Prices can be checked online as well as the store supply, before you make the trip! read more

Shoppers beware!! Home Depot will allow people to vandalize your car and not take any liability, or help you whatsoever! I bought a 2020 Tacoma and had it for 5 days, and upon leaving Home Depot someone scratched the tailgate of my truck. I was very upset and didn't know what to do so I went inside and requested a store manager, who seemed like he wanted to assist me and filed a claim. I asked if I should file a police report and they told me that I did not need to and he already had sent my claim off. Few days later I got a call basically saying it's not Home Depot's problem and a police matter. I spend roughly $18,000 a year at Home Depot's all throughout South Florida only to be treated as if I'm a nobody. I will take care of the vandalism myself, as Home Depot says: I can do it but, the only difference here is that they definitely dont want to help. I'm very disappointed in the service I was given, and their response to the incident. I will be paying off my Home Depot credit card in full over the next few weeks and will take my business elsewhere. Somewhere that isn't willing to throw away 10 years or more of good business over an act of vandalism that occured on a customers vehicle in their parking lot. What a disappointment. If you dont have a front and rear dash cam or dont care about your vehicle being vandalized then feel free to shop at this store, they will treat you like a dollar sign and do nothing to help you. Dont believe me just go in that store and walk around and you'll see what I mean. STAY AWAY! read more

The Home Depot - They only want your money and to protect their profit. Be careful where you shop. Give lowes a shot - Nurseries & Gardening Near Me - Jupiter, Florida

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The paint department people suck at their jobs. A bunch of people that couldn't get into college. They spilled paint all over themselves are not knowledgeable about any of the paints. I had to argue with them to do a simple color match. I walked up and the tall idiot William says we're all out of everything and kept saying it over and over all serious and then proceeded to mix my sample in the wrong kind of paint and then wanted to argue that he didn't do it wrong. Then idiot two James starts taking pictures for 3 minutes of the spill. Thanks Home Depot for wasting my time. read more

This Home Depot like most Home Depots is a hit or miss. Someday's 10 people will ask you if you need help and somedays there is not a soul in sight. Most of the time these people don't know much about what you need to know. This store is better than some, but there are a few people that work there that just should not work with people. We have had quite a few run ins with staff members being very rude, walk off and never come back, or just give us really bad information. It helps to remember these workers are getting paid minimum wage and are not professionals. I just wish they would train the employees better especially in how to treat customers! read more