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    The Home Depot

    2.8 (54 reviews)
    Open 6:00 am - 9:00 pm

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    8 months ago

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    2 months ago

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    8 months ago

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    2 years ago

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    2 years ago

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    7 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Stopped in for a chainsaw rental and was very pleased with great service and value extended in the tool rental. Would highly recommend!

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    3 years ago

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    6 years ago

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    5 years ago

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    3 years ago

    John in hardware, wen't above and beyond to help me find A certain product. Hm Depot needs more like this..

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    5 years ago

    Understaffed with zero sense of urgency. I literally know more than the employees, and that's sad.

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    8 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    4 years ago

    Tried to online order 84 dollar order and it took out $100 and then told me my order was also declined. Terrible experience and irritating

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    7 years ago

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    13 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    I walked in to buy a particular type of light bulb and as I was searching, Scott, walked up to us to offer help!

    Mentioned in 2 reviews

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    Best Buy Flagstaff

    Best Buy Flagstaff

    2.4(89 reviews)
    0.1 mi
    $$

    This review is mainly for the installation experts. Matt and Jonathan did a great job installing…read moreour new TV and they made sure we had all protective hardware in place to protect our purchase. They're a great team! Very kind and very quick. Thanks guys!

    Pricing Discrepancy and Poor Customer Experience -- Geek Squad Installation Quote vs. Store Charge…read more Trying to call best buy in Flagstaff was impossible. Then I drove from Flagstaff Ranch to the best buy , by flagstaff mall. Here is the email I sent Best Buy corporate: Hello Best Buy Executive Customer Relations, I am writing to file a formal complaint regarding my experience at the Flagstaff, AZ Best Buy store involving a RAM installation for a brand-new Lenovo laptop. Earlier today (November 10, 2025), I called Best Buy and was quoted $39.99 for in-store hardware installation (RAM upgrade), which matches the price shown on your official Geek Squad service page for "Hardware Installation (In-Store), SKU 7860102." The Geek Squad representative on the phone described it as a "very simple installation." I intended to purchase the RAM directly from Best Buy -- specifically, the CORSAIR Vengeance 16 GB DDR5-5600 SO-DIMM -- and have it installed onsite by Geek Squad. However, after driving approximately 12 miles, I spoke with a young blond man at the Geek Squad counter around 6:50 PM. He informed me the installation would cost $139.99because a "diagnostic" was required. I refused, as this is not what I was quoted or what is listed online. The laptop is brand new -- I've had it for less than 12 hours -- and it functions perfectly. There is no justification for a diagnostic fee on a new, fully operational system that only requires a basic RAM installation. After leaving the store, I spent an additional 45 minutes on the phone with Geek Squad support, but no one could resolve the issue or explain the pricing discrepancy. This experience was frustrating, time-consuming, and reflects a lack of transparency at both the store and customer service level. I am requesting that Best Buy: Honor the quoted $39.99 installation rate for the RAM upgrade at this location. Clarify and correct any misleading pricing practices that require unnecessary "diagnostic" charges for simple installations. Provide a written confirmation within three (3) business days explaining how this issue will be resolved

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    Best Buy Flagstaff
    Best Buy Flagstaff
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    The Home Depot - hardware - Updated May 2026

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