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The Home Depot

2.6 (54 reviews)
Open 6:00 am - 10:00 pm

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Issa S.

Wonderful and friendly staff! I came in to pick up an Instacart order and also grabbed a few items for myself. The team was helpful and made the experience smooth and easy. Definitely a reliable spot for both quick pickups and home project needs.

Ordered a grill from them and specifically asked them to deliver one that is boxed and not the one on the display floor. Surprise I received the one on the display floor that is rusted and bent. I go in to request they pick this grill back up and I have to place another order for me to receive the right one before I even receive a refund. Second delivery. THE SAME EXACT GRILL was sent. Manager said I need to purchase it for a third time and schedule for a delivery, no thanks. They offered no means of helping or making the issue right. Place is a joke, go to Lowe's.

The Home Depot, University City, Charlotte
Bruce K.

Chest freezers are back in stock. Wow, was it impossible to find one of these babies a year ago and now they have tons of them! The store is laid out similar to others with big signs hanging from the ceiling to let you know which aisles are which departments, including Appliances, Kitchen, Roofing, Lumber, Flooring and more. Assuming you know what you're looking for, you should mostly be able to find it yourself. Or, if you want help, there are associates about with orange aprons that mostly know what where stuff is. The store is tidy with wide, clean aisles. Plenty of room for social distancing here. Prices are in line with competition - there is a Lowe's Home Improvement https://www.yelp.com/biz/lowes-home-improvement-charlotte-3 not far away. Self-checkout or if you have a more involved purchase, there are staffed registers to scan and check you out. [Review 16939 overall - 3261 in North Carolina - 455 of 2022.]

Jennifer S.

Can here for a brief shopping trip over the weekend. We were greeted as soon as we walked into the store. We asked the gentleman who greeted us to point us in the direction of the leaf blowers. He told us the isle it was on and we went to look at them. There was a good selection and they were on the shelves in descending price order. We used the self-check out and it was a quick and easy process. We'd have to go out of our way to go to this location, but I would use this store again.

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3 years ago

Shout out to the best paint rep they have - Jody! He knows his stuff and got my paint color exactly right. He should be a manager!

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6 years ago

Winston helped with detailing advice and helped my fiancé with everything he needs!! Had a gr8 experience!!

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Ask the Community - The Home Depot

Review Highlights - The Home Depot

Home depot has always been my go to place compared to any other in business.

Mentioned in 2 reviews

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Love love love coming here, whether I'm just browsing, taking a class, or actually buying…read moresomething. I came here to get my Monstera plant repotted because it got too large for its current pot. They can repot your plant for you, if you bring your own you pay a small fee but it's "free" if you buy a pot from there. Some of the pots (like my own) are pricey however I trusted them more than myself to replant my growing baby. I've taken their DIY Terrarium classes and it's fun. It's a very "this is what it is and where things are have fun" type of vibe. Everything is broken down cost wise on how much each container is and what you can put in them. They have an event calendar to show their classes or themed nights they do every month. The make the terrariums, candles, bonsai layouts, kokedama (moss balls), moss walls, and floral hoops. They're fun, they're interactive, and great for medium-"large" sized groups. It's always nice to have somewhere to go and do something different that you can take home. The staff is always helpful when I need it giving good recommendations, education, and answering my 1042 questions. Will continue going here as long as they're open and I'll continue referring people there to!

This is the second time I've taken my mom here for Mother's Day. She loved it so much one year I…read morehad to take her back. The diy terrariums are such a fun activity to do and they have so many plants to choose from! The employees are very informative and can answer any questions you might have about the plants or terrariums. Greta place, will be back again!

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The Home Depot - hardware - Updated May 2026

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