Capital Appliance was sent out by Electrolux as my fridge was having a lot of condensation issues…read moreand was under warranty. Capital Appliance did not fix my fridge that was under warranty from Frigidaire. My fridge is now out of warranty. The request was put in April. Their tech came out in April, nothing was replaced or fixed. No one came back out until September to replace a back panel. That did not fix the condensation issue. The tech's damaged the fridge, floors, and oven. The tech cracked a hole in my fridge that condensation is not getting into. The owner Robert made it seem he was working with Electrolux to replace the fridge unit. Is not responsive to emails and phone calls. Found out from Electrolux that Capital Appliance closed my file behind by back. They lied to Electrolux about the diagnosis, lied about fixing the fridge, lied about the parts that were fixed, and pushed my fridge outside of warranty. My fridge is still not fixed and the owner/business will not respond to my emails. I would not recommend Capital Appliance and I would not recommend Frigidaire/Electrolux products.

From the owner: We are a small family owned business. We strive to make sure the job is done right the first time…read more Quality work, every time.

This store refused to help me when they sold me an apple gift card that was previously activated…read more The scam card was on their sale rack and as far as I am concerned LD is responsible for all the products they sell. Be very aware, London Drugs return policy sucks. I will be boycotting this chain from now on.

I am a huge crafter and I love to scrapbook especially or make picture frames so when I discovered…read morethat I can upload my photos directly to the London Drugs website and they will print them for me and then all I have to do is go pick them up and pay... I love it! It is so convenient!!

Pleasantly surprised to find a vacuum repair store open on a Sunday. I went in to see if they had…read morethe correct belt for our vacuum. I had the vacuum in my car. He not only had the right belt but he offered to put it on the vacuum for me. He was very friendly and helpful. I would highly recommend this store.

I've only had to go into this store twice as my vacuums don't usually die but both times they were…read morevery helpful, super friendly and efficient. Honest service without trying to get you to purchase things you don't need. I always recommend this store to friends.

bought fitted queen sheets at brick in NW. salesman said check when u get home for correct size…read moreotherwise you can't return. $50 got them home didn't fit. brick refuses refund. cancelling my card today

Came in looking for a dishwasher. I was blown away by the quality of customer service. These guys…read moreare absolutely well informed on every product they sell. I've never seen anything like this. They recommended a dishwasher in my budget and were very honest about some of the more expensive brands that are as good as a cheaper brand. One of the guys there was an absolute dishwasher nerd. He knew about the history of one of the factories in Turkey. So not only did I get a lesson on how dishwashers worked, I also got a history lesson. They delivered the dishwasher the same day I paid for it and it's been fantastic ever since we got it. Cleans much better than our old one. I will definitely bringing all of my large appliance business to them. To all other business owners, do yourselves a favor and visit these guys, you could learn alot on what customer service should look like.

Just purchased a Huebsch Commercial washing machine with coin slide from The Laundry Store. The…read morecoin slide does not work. They will not fix it or replace it or resolve the issue with the manufacturer. We will not purchase another product from the Laundry Store since they take no responsibility for a faulty product.

Not very good service. $82 for nothing. He paid more attention to the freezer panel in back of the…read morefridge freezer, than he did to the countertop ice maker I called about. The freezer panel was supposed to be looked at last as an afterthought, as I told the lady on the phone. But he wanted to see it first. So he had me empty the freezer, took it off to see behind it then told me the panel could be ordered and replaced. That I could do it myself or my landlord could. Expensive panel, VERY expensive, for a piece of plastic!! He said $390-something, for a piece of plastic. Then he watched the ice maker make one round of ice, about 10 nuggets, it worked that long, he asked me for the diagnostic charge, $82, it didn't go through on his debit machine so he called his company for advice. Was on the phone with them for a few minutes, then put it through a different way, I paid him and he left. Didn't even stay long enough to see it crap out. Right after he left, the ice maker did what it's been doing - stopped and went back to the "add water" light even though it's FULL OF WATER. So like I said, $82 out of my pocket and he did nothing. The ice maker is still broken like it was and he did nothing to it. *SIGH* Very disappointed.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of South Calgary you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

Scratch and dent appliance store…read more Also carry reconditioned appliances. So our $2500 fridge and $1000 dryer (7yrs old) just died. Like within a week of each other. Repair bills totaled $1500 for the pair. That makes me very sad. We opted to check out Bowest first. I am so glad we did! Casey is amazing. We were leery of scratch and dent. We want to save money but not have some ugly eyesore in our newish kitchen. She explained why the prices are low. Showed us exactly why each appliance was marked down. She is very knowledgeable! Memorized our current fridge dimensions right away. Showed us every fridge that would fit. She just spewed knowledge. Like this girl knows her stuff! Short version, we bought a beautiful french door Whirlpool for $1700! Regular $2500 woooo. I loves me a good deal. The dents and scratches you ask! ON THE SIDE! Hello. Who cares. Only the cracker and cereal crumbs will see that dent. I am beyond thrilled we went to Bowest first! Did I mention we bought a dryer too! Yup for $250! $250! New. Oh my. Dent on the side. Repair 7 yr old appliances for $1500 or replace those suckers for $2000. Hmm easy decision. Go here first if you need new appliances. Ask for Casey.

What a bummer Bowest has been to work with. Ordered a Frigidair Dishwasher two weeks ago. The…read moredishwasher is terrible. The trays catch as you pull them out. Serving spoons don't fit in either the tray above, or the silverware organizer on the base tray. But most annoyingly, it doesn't wash dishes. We've tried every setting, different soaps etc. Called Bowest and was told all purchases are final sale. They suggested we call Frigidair who told me they can service the unit, but will not return it, citing that the service fee for a technician can be paid by credit card if they deem it not covered by the manufactures warranty. I was offered the opportunity to purchase accessories for the dishwasher at the end of my call. Needless to say, we've found another supplier, for our new KitchenAid appliances.

My hubby loves Princess Auto. You can buy anything and a pretty good price…read more Electrical sub panel, generators, Auto parts, and more. It's definitely a man's word. LOL This trip we needed a moving dolly, flatbed dolly to be precise. -Very large clean -plenty of parking including electrical charging station

On Wednesday September 2nd I had the worst customer service experience EVER!…read more First I drove 20km to the NE Calgary Store to buy a charging dock advertised in your online flyer. I searched the store and finally had to ask an employee where it was (showing him the device on my phone). He asked for the SKU # which I found and gave to him. He said that location didn't have it, but the South store had 18. WHY ARE YOU ADVERTISING SOMETHING THAT YOU DON'T HAVE AT ALL LOCATIONS? We decided to drive to the south store, as we wanted to buy a couple. We drove another 20km + to the south store. I can see why INDEED.COM has so many negative employee comments. The first lady I talked to was terse and wouldn't even look at me (customers are an inconvenience I guess). The 2nd person said "I don't know where they are," and began walking away. I asked if she could find someone that did, to which she responded by going to a computer (in a huff). She asked for the SKU # which I gave her. She said they have them and they should be on the floor, but said she would check in the back. 10 minutes later she came back and said "I can't find them." Having gone out of my way to find and purchase the item, I asked for the Managers name. She said "Owen" but didn't know his last name. I went to the front till and asked another person, who also did not know (and also was visibly perturbed by my presence) and finally asked another employee who said his last name is Frank. Your inventory control is bad, but your customer service is even worse. There were customers AND staff that were not wearing face masks properly or at all. I can see why your reviews are generally negative and existing and former staff hate(d) working there. I have purchased a number of things from your store that I found on REBEE (online flyer)- I will never enter your store again. When retail in general is hurting so bad, AND THIS IS HOW YOU TREAT CUSTOMERS!? WOW. I will also encourage friends, family and others to NEVER shop at Princess Auto again. I am fiercely customer service oriented and this could/should have been easily addressed. So disappointed.