Rob was great and patient. Listen to my sad story about my broken gas range. Offered solutions for…read morea new range and gave me a great price. Price not only covered the new range, but it included delivery installation and the takeaway of the old range. Helped with bringing my gas line in the home up to code before delivery. One salesperson at home appliance was my connection to getting the whole job done.

Be wary of using Home Appliance for range‑hood installations. Just over a year after our…read morerenovation, the hood ripped straight out of the wall during normal cleaning -- because the installer didn't hit a single stud. Not one. They also drilled two screws into the flex duct, blocking a vent flap and potentially voiding the hood's warranty. That's not a small oversight; that's basic workmanship missing entirely. When we reached out, instead of standing behind their work, they wanted $138 to "diagnose" the problem they created. If I'd cleaned the hood a month earlier, it would've magically counted as "under warranty." Convenient timing. After 14 years of buying exclusively from them, it's clear the quality and accountability have dropped sharply since Mike Polk left. Family‑owned doesn't automatically mean quality -- sometimes it just means no one steps up when they mess up. In the end, I fixed the install myself, which I should've done the first time. I paid $250 for their install, and now I get to pay in time and frustration to correct it. That streak of loyalty ends today.

In early February, my three-year-old Bosch 800 series threw the E15 error code -- showing a leak…read moresomewhere with water puddling in the base of the dishwasher. Called Mr. Appliance. They were very friendly and came out to fix it on Feb 12. They fixed it ($179), and it lasted a week before it threw the same error code again. They came out and looked at it again, and recommended a part with a bigger fix, so we said OK, and we ordered it. On their third trip to our place they came out Feb 24 and installed that new part ($505). That fix worked, and the tech was very friendly, but a week later it threw yet again the E15 error code. I called their office in frustration and three days later they still hadn't called me back. So I called in again and they promised to come out and make it right. After another few days' wait, they came out again on March 10, looked at it, fixed it up, and that fixe lasted, yep, about a week. They came back on March 24 and recommended another fix (only a $30 part this time), and they installed it on March 28. This time I was assured it was fixed for real, and it seemed like it was running fine just like every other time the tech was here. But yep, the dreaded E15 error code came again three days later on March 31. So we've been eating off paper plates on and off for six weeks, Mr. Appliance has come to my house six times, made four repairs, at a cost of over $700, and my dishwasher is still broken. The tech is super friendly and seems knowledgeable, but he certainly hasn't actually fixed my dishwasher. They don't seem to have anyone else to send to fix it. Their management takes a few days to call you back even when you're obviously dissatisfied, and their only solution to make it right is to send their people back to repeat the same attempt. So if you've got an easy job, maybe Mr. Appliance will be the right fit for you. But if you've got a tricky job I can't recommend Mr. Appliance, while their techs are friendly you may find yourself wasting six weeks of effort and hundreds of dollars and yet have to replace your dishwasher anyways.

Your technician replaced the compressor on my Thermador wine cooler after diagnosing it as the…read morecause of the cooling issue. However, a little over a month later, the unit stopped cooling again. During the follow-up visit, the same technician identified severe corrosion on the heat exchanger and a refrigerant leak. Thermador later confirmed that the unit is not repairable, and I was forced to purchase a replacement out of pocket at a discounted price (which is currently backordered). I want to express my concern that this corrosion and leakage likely did not develop within such a short period of time. It seems far more probable that the corrosion was already present during the initial diagnosis and simply went unnoticed. If that is the case, the compressor replacement was only a temporary fix and did not address the root cause of the problem. I understand that I was informed that the leak is being treated as a separate issue and therefore not covered under the repair warranty. However, from my perspective, I paid for a repair which ultimately failed because the underlying problem was not identified or resolved. I sent you an email and I am still waiting for your reply almost a year later...

I always go to Stephanie ALWAYS, ALWAYS cuts and colors my hair. After a traumatic loss of hair due…read moreto a major surgery, she empathized with me and showed her compassion as a stylist and as a human being. Will never go to another. She has been keenly aware of whether I should go with the cut, color and/or length I chose or a better suggestion by her. She has a detailed course my hair has taken since my hair loss in 2021, 2022. It's now September of 2025 and she has been with me all the years I can remember. My hair has all grown back, and I still will not go to another stylist. Her expertise as a stylist is unmatched. Even when I schedule an appointment and she will not be available at that date and time, I rescheduled for a date/time she is available. Knowing that she has booked appointments with her steady clients reassures me that my choice is proof of her talents.

We are very pleased with Koncept Medical, LLC. They were extremely helpful with planning out what…read morewe needed and set up was fast and profession. Highly recommened.

The HomeWorks Repair Service has changed my mind about service. They were responsive in both…read moretimeliness and professionalism to my inquiry. Prior to the service call I was asked detailed questions about the repair in order to plan for any parts that may be needed. I was asked for a convenient time for me for the repair! Jamal kept me informed of the status of arrival which is most appreciated. Jamal, after repairing the dryer, ran it as well as the washer to assure everything was working properly. My opinion of service has changed since working with The HomeWorks Repair Service. They made me feel valued and respected. The entire process was as delightful as it could have been. I am comforted knowing that I now have a person to call for appliance repair who I can trust and look forward to working with! The HomeWorks Repair Service is highly recommended.

My 8 year old freezer had died last summer…read more I had gone back and forth about replacing or fixing it. With spring approaching and no desirable new ones in my price range, I had called Homeworks after viewing these reviews. They are spot-on: the service, the professionalism, and courtesy are unmatched. I needed three parts installed but the return visit was quick and the price was more than reasonable. You can't go wrong.

I called about my Whirlpool front loading dryer which stopped drying with various symptoms. I…read moretalked to Nate who listened patiently to my description of my situation and shared some initial thoughts as to the cause of the issue. Already a good customer service experience so far and this was before the actual visit! Thankfully Nate was available to come by the same day and identified a related issue causing the problem. I appreciated his willingness to troubleshoot, help me resolve the issue, and also take care of a few adjacent matters along the way to ensure my dryer could perform as well as possible. I will definitely call again for my appliance repair needs!

He diagnosed my problem right away. He recommended using enzyme tablets & kindly texted me…read moreinstructions on when to place the tablets & also pulled it up on Amazon on my phone so I ordered the correct tablets. Very thorough and professional. Will use him again for sure when I need other home appliances serviced.

We bought a brand new top of the line front loading Electrolux washer machine from Home Depot about…read more8 months ago. Unfortunately it started leaking and I called home depot who told me to call Electrolux. I called Electrolux and they made a call to the service people in my area. It turns out that was Total Appliance Repair. The first time they came they looked and did not see why it was leaking but said that Home depot who installed the machine did not level it properly. The repairman leveled the machine and ran a few loads and everything seemed ok for a day or two. Then it started leaking again so I called Total Appliance Repair directly this time. The person who answered the phone was very nice and apologized and said they could get the same guy out the next day which was great. Luckily I took pictures of the leak so the person could see proof. In the pictures I took he saw where it was leaking from and not where we originally thought. It turned out it wa s major problem where many parts needed to be ordered and replaced. The repairman was super friendly and seemed exceptionally goo at what he does. The repairman said he would order the parts and then they would call to reschedule a service call once they came in. It took about 2-3 weeks but all the parts finally came in and the same serviceman came and installed all the new parts tested the machine. overall my experience with Total Appliance Repair was great and the serviceman was really friendly and nice and very knowledgable. I would defiantly recommend Total Aplliance Repair for all your appliance repairs.

I do NOT recommend Total Appliance Service. I had someone come to look at my dishwasher because it…read morewasn't draining. He never checked the actual part he was there for. He only removed the panel said I needed and part and ordered it. IT'S BEEN A MONTH!! Now they call and tell me they are dropping handling my dishwasher. I would never recommend them!

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

25Sep2026 Daniel came to repair coin box on washer. Disassembled washer and could not fix coin box…read more Left washer disassembled saying he would look for part. I made several calls just requesting someone to come and re assemble the washer. All I get is an AI generated bot. Telling me that he was sick. Can't someone come and reassemble my machine??

Bob is fantastic. He knows his appliances & repairs them the first time he's out - no repeat visit…read more Thanks Bob!

Came out on time looked at my washer said it needed $800 worth of repair and I decided to just get…read morea new washer. Never charged me for the service call. We definitely use him again.

They were contracted to repair my dishwasher. I have waited for 5 weeks since they came out to…read morediagnose the problem and took my service charge and never returned. I called them several times and was assured they would check on when they could do the repair and call me back. I have never received a response. Now they don't answer my calls and you can't leave a message.

From the owner: Huge sale on reconditioned appliances!! Delivery and set up available. Appliances in stock and…read moreavailable for pick up as well.

My local hardware store that I prefer over the big box ones like Home Despot (not a typo). Seems to…read morehave all the bases covered for routine home repairs and maintenance like furnace filters, plumbing parts and nuts/bolts/nails/screws. Staff is helpful and nice.

I love the fact that it doesn't matter what I'm in there for, they know exactly what I need and…read moreexactly where it is on the shelves. Their prices aren't too bad either. The big box hardware stores may be a little cheaper but, ill gladly pay a little more for excellent service and quality products. This location also rents. Not just tools either! They rent tables, chairs, popcorn and slushee machines. The staff is always helpful and nice. Great people!