This is an impressive specialty store for wood artisans. It is very clean and well stocked with a…read morewide range of products and price points. They offer in-person classes and demonstrations. The service at the register was helpful and friendly.

We were looking for furniture legs for a diy curio cabinet I'm working on. We waited for them to…read moreopen at 12 pm on Sunday. As soon as we walked in someone helped us within a few minutes. They do not sell furniture legs, but they do sell the ever popular and modern hairpin legs. They're made in metal. We felt that for our project the cost was not viable. We did walk around and found so many neat woodworking machines, tools, wood and more. There is a room full of live edge wood pieces. I feel that they were reasonably priced. I also noticed that in another room this lady was working on a wood piece. It seems that they may be offering woodworking classes, I'm not sure. So in conclusion although they did mot have what I needed, I'm glad to have visited. It opens my eyes and mind to other projects.

My local hardware store that I prefer over the big box ones like Home Despot (not a typo). Seems to…read morehave all the bases covered for routine home repairs and maintenance like furnace filters, plumbing parts and nuts/bolts/nails/screws. Staff is helpful and nice.

I love the fact that it doesn't matter what I'm in there for, they know exactly what I need and…read moreexactly where it is on the shelves. Their prices aren't too bad either. The big box hardware stores may be a little cheaper but, ill gladly pay a little more for excellent service and quality products. This location also rents. Not just tools either! They rent tables, chairs, popcorn and slushee machines. The staff is always helpful and nice. Great people!

My son recently moved into area. We needed a few things to get his home set up. We were searching…read morethrough machine screws because we needed longer ones than the included in his kitchen cabinet hardware set. Searching seemed like an endless task but staff took us right to them. Just the right size compared to big box stores.

Worst customer service ever. I went in there trying to hook up a utility faucet outside with a…read moregarden hose. An unconventional project sure, however when I walked into ace with the faucet in hand, and found a guy to ask. I explained what I was trying to do, and he just goes. Yeah looks like you need a coupler of some kind, check 12, and he points. He then said or ask him, pointing to the Highschool kid. The kid said yeah look over at garden hose attachments and points. Neither offered to walk 20 feet to assist their customer with a problem. I was already in 12 and couldn't find what I needed, that's why I'm asking YOU. But sorry Ace only hires tired old men and Highschool kids who have no idea how to fix anything. So I went to Home Depot, asked the guy there And he goes, oh, you need a 1/2 feed line, and they actually make a garden hose adapter for this purpose, follow me. I was in and out in 5 min.

Whenever I need plants or bushes. I choose to drive to Avon and visit this location. This place…read moreis huge. And mostly under cover. The last time I was there it was very rainy. So having the cover made it so much easier to choose what I wanted. There are some things that are outside. But the majority of their products are under cover. The prices are not that bad. Very much in line with a garden center. The staff is friendly when you can stop them from running around. They are always moving and helping people out.

Beautiful store and very knowledgeable staff. I legitimately could spend all day here!read more

I can't believe that I haven't reviewed this store yet. When I first moved in Cleveland in August…read more2017, I visited Bed Bath & Beyond a lot to browse and shop at little for my new apartment. My roommate and I back then ended up buying some curtains which I believe was from this store. This store has a TON of different things for your house such as bedsheets, lamps, kitchen utensils, bathroom accessories, etc. If you happen to be hungry as you checkout, they sell snacks and sweets (candy) at the checkout lane. Recently, I visited in September 2019 to buy a new duvet cover and sheets for my bed. The whole set costs about $60 and it came with pillow covers and a decorative pillow. The store associates have always been helpful whenever I've had a question. I'll be back if I need something for my current studio apartment. **** - 130 total reviews in 2019 - 339 total overall Yelp reviews - Reviewed on 24 September 2019

Our order was thru bedbathandbeyond.com, but this is your sign to never order large furniture that…read moreyou can't lift yourself through this company. Since our couch order was heavy, we opted for 'room of choice' as our delivery option, which included the delivery team carrying the couch up a max of 2 flights of stairs. This was needed by us because we're on the 3rd floor of an apartment that doesn't have elevators. On the day of delivery, the 3rd party delivery service that's contracted with BB&B sends us something with fine print that states they only carry orders over the threshold of the building, and leave it there. When we ask to maintain the service we paid for, our delivery was cancelled, pending working it out with BB&B customer service. Next, customer service repeatedly tries to tell us we requested something outside the listed terms of 'room of choice' delivery, thinking we were asking them to go up more than two flights of stairs. Once they finally understood we didn't ask for anything that wasn't included in that delivery option, tmhey told us they would refund the extra money for the delivery option we paid for, but it was up to us to take the couch up the stairs. When we told them that was unacceptable and wanted a refund, they initially claimed it would be labeled "buyers remorse" and we'd be charged anywhere between $100-695, which would be 50% of the total price. After standing up for ourselves and pointing out that this was false advertising, (we were denied a service that was included in what we paid for), they eventually granted us a full refund, after weeks of arguing back and forth. What a nightmare. The company never took any responsibility in the process for contracting with a company that refused to meet a service they advertised, nor did they attempt to find another delivery service that could accommodate. Pathetic customer service, they lost a customer for life. Don't order online with them!

I like Rural King and the all the different things you can find. The prices are better than there…read morecompetitor (TSC) for most of the items I frequent them for. The bad: they seriously need to organize. The store is often in so cluttered you can't move and the placement random. They have lost many sales to me because I can't find a price. It wouldn't take much to clean things up and add a price tag. I know a few people who won't shop here because of this issue.

Searched the internet for somewhere local to recycle used vehicle and ​garden tractor batteries…read more Numerous articles​ stating Rural King gave in-store credit or​ gift cards. CALLED our local Rural King in Elyria to verify that they still did perform this service. While on the phone I specifically asked if they had a limit as we had about 7 or 8 batteries to recycle. The young man said no, no limits. Loaded up our batteries, drove 20 miles to the store where I called, unloaded the batteries, went to the customer service desk where we were promptly told that Rural King no longer recycles batteries. Wasted over an hour of our time plus gas for our vehicle. I would think all the employees should know the policies of the store where they work. Aggravated and disappointed with Rural King today. Chris in Wellington Ohio.

Has anything and everything. Has that old hardware store feeling. Please patronize this business…read morerather than the neighborhood box stores. We have to help small businesses, they are going to be hurt terribly when the tariffs take full effect. Big boxes can afford to take a hit, small businesses cannot. Support local and small businesses.

very nice place to get advice and supplies. Patrick is especially helpful to me as a single lady…read moretryin to fix things myself

The merchandise is great but it's the service from their dedicated staff that's what is the most…read moreoutstanding. Trenale and manager, Tim, were awesome! They both went above and beyond to help us. They were friendly, knowledgeable and extremely hard-working. I wish the general workforce had their work ethic and energy. These two employees need recognized for their dedicated service. I'd give them a thousand thumbs up, if I could! Thank you and keep up the GREAT work!

They don't accept returns any more. If you have a project you better make sure you order exactly…read morewhat you require for your project because if you don't you are going to be stuck with whatever you buy.