My husband loves Home Depot! My husband goes to home depot on a weekly basis for work, whether its this one or the one on the east side or the one on Gosford. We came to this Home Depot intentionally so we can have breakfast at The Huevo House. We needed blinds for two of our rooms. We already knew what type of blinds we wanted so we went to the area where the blinds are and waited. We did have to track someone down but we didn't wait too long. When we finally did get someone to help us to cut the blinds down to size she was quick and kind. I have to mention the seasonal decorations. I can just come to Home Depot during Christmas and look, the decorations are adorable! I also have to mention the flowers and plants at Home Depot. The gardens are so beautiful and I love to walk around the garden section and just admire and maybe even get a new flower or succulent. read more

The Home Depot - Colorful lights for houses, cars, ect - Hardware Stores Near Me - Bakersfield, California

Bought a refrigerator at Home Depot had to have it exchanged then it went on sale and they WOULD NOT PRICE MATch!!! read more

The Home Depot - I paid 1,901 including tax !!! Less than 30 days!!! They won't price match!! - Hardware Stores Near Me - Bakersfield, California

Customer Service is awful and there employees are not educated at all about what Home Depot even sells. It's just a place to hangout and do nothing standing around complaining about that Home Depot is so under staffed that they need to hire other people. There were girls working at that self checkout, they were the one's complaining that the store needed more staff. They didn't move an inch to go help get the price we needed on an item they did not have marked. It took forever to get a price so we just took what did have a price on it and then went to Lowe's and got the piece they couldn't find a price for. It was unbelievable that any business would hire these girls that have nothing but attitude and disrespect. read more

Home Depot/RF Installations BUYER BEWARE. NEVER HAVE HOME DEPOT INSTALL ANYTHING. I will not even buy one bolt from Home Depot or step foot in a Home Depot again. They just lost a long-term customer for life. * November 2024 purchased five interior doors and one closet door from Home Depot. * Home Depo used RF Installations in Bakersfield, California to install. This Home Depot was located on Ming Ave in Bakersfield. * I had flooring done by another company. They advised me to have Home Depot remove all old doors first. Home Depot said that since I am not removing the doors on the same day, RF Installations would not remove the old doors. I had to pay another business extra to remove them first. * In November 2024, installation began. RF Installations had issues from the beginning. Had to modify studs on a few of the doors to get them to fit. He also had to remove doors from frame and screw back door and hinges into frame. When installer left, the doors started to rub on three of the doors. * Installer then noticed he stripped some of the screws on the hinges when he screwed them back into the frame and door. He used too much torque on his screwdriver. Instead of using longer matching hinge screws, he put in a few drywall screws so the doors would close and not rub. I didn't notice this issue until later. * Fast forward to December 2025. During the winter, I noticed two more doors started to rub once again. This was 13 months after the original installation date. * I had some other urgent home improvement issues and finally notified Home Depot in Bakersfield about the issue. This was March of 2026 with 16 months after installation date. I was told by Home Depot, Ming Ave, Bakersfield that since it went over the one year installation warranty, they couldn't do anything about it. * I then contacted Home Depot Corporate, and they told me the same thing. I was out of luck. They said I could try calling RF Installations and see if they could help me but would probably charge me to fix the issue. I said your installers messed up my doors and the one-year warranty should be extended. * I am now paying a professional to fix Home Depot's mess they dumped on me. * DON'T EVER HAVE HOME DEPOT INSTALL ANYTHING FOR YOUR. Once they take your money and leave you with a mess, they won't care. HOME DEPOT HAS LOST A CUSTOMER FOR LIFE. I will only shop at Lowe's and never ever have a box store do any installations for me. Do your homework first. BUYER BEWARE. They can care less about customer service. It is that simple. Hope it was worth losing a customer. read more

Love this place. This is the place where my artist self can express on how I want decorate my home. I come here for literally every thing I've installed in my home is from Home Depot. From my house lights, paint, cleaning products. We also purchase our new Samsung washer & dryer, which are the best. Keep an eye out on the home cleaners, detergent, paper towels are discounted some times . This is also My husbands favorite place to come when I want to get into my home DIY projects. It's such a big part of life since we purchased our home. The staff are always so helpful Do I recommend? Yes Price? Moderate Location? One mile away which is not bad I recommend this place for home purchases read more

The Home Depot - Pumpkin, gum, paint & cement mix. - Hardware Stores Near Me - Bakersfield, California

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Oh my Maria is such a great person to be helped by. She above and beyond to truly help. She has a great easy going personality and great customer service. Thank you. read more

What is the point of curbside pickup if I can go in and get items faster myself 7/1 30 plus minutes in waiting for items. Not till I flagged an employee down did the issue get resolved. They didn't even know I was there. What a waste of time and a joke of a system. Why even offer curbside if it doesn't work. read more

Home Depot on Gosford is worth the extra few miles. This store has friendly helpful employees. I needed one can of Rust-oleum spray paint a special color (rustic orange) to finish my Xmas gift for my grandson, 2 other HD stores couldn't help me. The paint department is the best of all the depots in town. Thanks to Ian he was in the holiday mood. Their inventory is never out of stock in any color you may need. While I was there I was Impressed with how clean and well stocked the store was. The holiday section was almost completely sold out, except for one lonely 8' decorated tree standing tall and bright. The season is almost over this tree won't last it will find a lucky family. I made it over to the lumber section all the wood was squared up and fully stocked up high, it looked great. Garden, appliance, hardware departments were Just as impressive. I needed assistance at the checkout because I was buying spray paint. My associate was prompt and fun I assured her I wasn't a tagger her name was covered on her apron I highly recommend this Home Depot on Gosford Leonard Welte read more

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Service is horrible and I'm all about service. There a lot of employees because they had good sells, but no one wanted to help at least three customers were complaining. They were even making announcements for employees to return to their departments. I finally got help but the employee seemed sooo bothered. At self check out all but two were closed and the employee helping was rude until I told her everyone was rude then she was nice. I know people love Home Depot I only stopped because it was closer than Lowe's. We've been renovating a trailer and I've learned Lowe's inventory is easier to find and their customer service has gone above and beyond each time I've been there. This actually made me want to review them as well because today was just sad for people excited to shop for deals too many customers were complaining here read more

The Home Depot - Hardware Stores Near Me - Bakersfield, California

I drive to the store across town to make an online purchase I arrived to the store with my receipt and my wallet being lost or stolen they would not give me my purchased what I ordered the first time in the store with my ID my address , the service counter was super rude . Well I finally found an old ID which I used. When they bring it out of the store, it looks like it's been dropped. read more

The Home Depot - Home Depot does not handle with care - Hardware Stores Near Me - Bakersfield, California

Home Depot on Ming. Absolutely horrible customer service, the associates made it seem like it was such an inconvenience for me to ask for help, the store manager was extremely rude and did not value me as a customer will never shop again this location again. read more

Never getting appliances from there EVER again. Our washer is having trouble with the washbasket and we still have a year on the protection plan/warranty with Home Depot. We called to have someone sent out and the LOOPS and amount of phone calls we've had to do JUST to even get someone out here to even LOOK at it is abyssmal!! The warranty isn't even through Home Depot, it's through All State and they want us to do all of this extra garbage just to even prove that they need to send someone out! All their call centers are outsourced to who-knows-where, because we could not understand ANYONE through all the calls we've had to make in just this past week alone! And because we're still on the Home Depot warranty, MayTag, the company brand on the washer, can't step in and fix the issue! They have a 10 year warranty by default and they could've already fixed the specific issue by last week!!! It's appalling! Never get any extra warranty or protection plan from here, they will screw you over when it comes time to actually need it. read more

A worker named Benjamin and Fernando apart of the flooring department at Home Depot and this location was of no help for me when finding what I needed. There is no reason for me to remind them of their job description. If what I'm looking for is not at this location they should show me customer courtesy to find it in another location, which they showed no interest in doing so. read more

So we came here to get a tarp, The Home Depot same decor like all of them orange everywhere plus Christmas decor of course and the smell of wood. We wasn't sure where the tarps was located and I'm not the one to ask the employee anything I don't care what store I'm in, I usually figure it out. I was with my friend and she wanted to ask so we did. We end up talking to Eric I hope I remember his name, he was so funny, nice and a great attitude. He pointed us in the right direct for the product we was looking for. The store was clean and all the employees are either helping people or moving products through out the store. We did not enter the garden section because there was no need and it was cold. They had a lot of Christmas trees to chose from and all other Christmas decorations as usually. Home Depot is usually on it when it comes to Christmas so that did not surprise me. We was able to get in and out in to time, before we purchase the tarp we end up seeing the awesome employee Eric and he pointed us to the bungee cords because that was needed to. Awesome experience, cashier was nice as well., read more

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Not surprised this place has this bad of a rating. I stopped by the other day as I had to pick up some grilling supplies and a fire pit for the pad. I asked for some assistance the and was told they'll be calling someone for me shortly. 10 mins went by and nothing, so I had to chase someone else down and request for some assistance again, this time I did see the associate make the call over the loudspeaker. "Why didn't they do that last time" - I asked myself, didn't matter now someone knew there was a customer waiting in aisle whatever it was. 10 more mins went by and nothing! I thought it was ridiculous, what a waste of time. You can ask a worker a general question and these people are either all new or they look at you like you're speaking Chinese. Horrible service, no one knows anything here! read more

So its freezing! Of course this is the moment my water heater decides to die. Its 27 years old I mean I guess in dog years thats a whole lot it was time to let go. Anyway American Home Shield let's you pay them for Home warranty insurance but they dont actually cover anything on an "older home" so if you have these things in common with me make sure you are familiar with Home Depot. They saved my life. They had the perfect water heater in stock and everything needed for quick and easy installation. Cheers to a hot shower tonight in this 45 degree weather! read more

The Home Depot - Hardware Stores Near Me - Bakersfield, California

Writing this review for my Dad Marshall Coleman. My Dad was helped by a gentlemen named Eli, and was so impressed with his patience (My dad is 78) and professional. Thank you so much Eli for taking the time to help My Dad, we appreciate you read more

Go to the Rosedale location or go to Lowe's. After waiting forever for material cutting help the employees I talked to were abrupt and seemed more interested in minimizing the work they had to do, including giving clear instructions for who they were passing me off to, than anything else. They may hate having to do work but there's no reason the customer needs to know that. read more

I was in there for 40 asked for help like 4 times no one came, was told it was busy yet every worker in there walking around like some zombies not doing shit, if I could rate it zero I would. read more

Came for some boxes for a huge move we have coming. Have a basket full of boxes and can barely see over. An employee by the name of Adrian is standing in the middle of the aisle so we can't even get to a register to pay. He says excuse me as we go by like we're causing an inconvenience to him. Then he goes to his coworker and tells her not to help us. PLEASE Please get better employees that want to help! read more

We like coming to this location if we are having lunch or dinner off Ming Ave. Sunday, we came to grab a 5 gallon water bottle. We like to buy 1 gallon Sparkletts here, too. Also, grabbed something to fix a leaky hose. I did browse the end caps and saw Mason jar lotion and soap dispensers. Nice, for that farmhouse look. There were few people in the store and we were able to check out rather quickly. read more

Everything we need is always here. All staff is friendly and easy to be found. Such great customer service today thx guys (didn't catch their names). read more

I came in yesterday to but a toilet, the one I wanted looked like an open box so before I bought it I asked someone to make sure and inspect it to make sure nothing was missing, the employee looked at me funny and said well of you want to but this your going to have to pay for it too. (First bad feeling I should have gone with my instincts). I look and someone had put a $5.00 wax ring in there and the look she gave me was like whatever like you didn't put this in here,(the first thing I said was can you please check this to make sure everything is in there why would I say that if I was trying to steal a $5. Wax ring). So I shrug it off pay $311 for this toilet take it home get it installed and guess what, it is missing the water tank lid? Really that's why I asked someone to look in the box in the first place, then I go back in today and the older lady in customer service has the biggest attitude towards me for trying to get my issue resolved. So she starts pointing at me and I was like ma'am you don't have to get an attitude and point at me like a little kid I'm just trying to fix mistake that your business made you can cut the attitude, nope bad idea now she has a crap attitude and says I'm the one that is rude. So I ask for a manager, I am standing right there when she calls and of course I am the bad guy. Look if your not happy about the mistake your company makes train your employees better and damn have some customer service reps that want to help your customers, not everyone is trying to steal from you! I feel like taking it down bringing it back and going to Lowes. read more

The Home Depot - Proof of purchase - Hardware Stores Near Me - Bakersfield, California

Took for ever to get help with paint. The lady called out maybe three times until someone showed up

Started off this trip with a return of a tile saw, was frustrating at first because it had broke a few of our tiles we had but....No problem returning it even with out it a receipt. They were able to look it up with our credit card. We decided to get store credit since we still needed a tile saw. So we had found the saw we wanted prior to coming to the store and saw that it said that it was in stock( it was a GReAT deal) It was a little hard to locate but with the excellent customer service that Zena provided, she walked us to the correct area, introduced us to Brandon and with his help we found the saw we wanted!!!!!! Y'all! I was getting hungry/ angry aka hangry and with there help I was able to leave happy with the item I wanted!!!! And I got to go eat where I wanted after soooo THANK youuuu Zena and Brandon!!! Your amazing!!!! The way that this store used communication and was able to work together was helpful and I'd recommend going to this store any day. read more

Tasha was helping my mother and I when we arrieved. My mother was interested in purchasing a washer and dryer, refrigerator, and an all-freezer. Tasha was very informative! She helped us get the right brand and sizes that fit our needs. However, it was at the end of Tashas shift and had get helped by Lupe. Lupe was very dismissive and off-putting. It was because of her negative demeanor that discouraged my mother from purchasing, and we stopped the entire transaction... I'm so disappointed from the drastic difference in the two employees. Tasha shared that she was only a part-time employee and only had a 4hr shift today, that Lupe was the full-time person and would close the sale for us. To me, that needs to be flipped around because Tasha is actually enthusiastic about her job. We were ready to spend over $3000.00 today. Tasha gets the 5-Star rating! read more

I walked in to purchase a 24ft ladder and asked 5 associates what aisle the ladders are located and nobody had a clue. The associates are not knowledgeable and familiar with where the products are. Lack of customer service. In addition, the return register Caucasian lady gave me a ridiculous attitude and waisted my time giving no answers! I will take my home improvement and business else where. Came today 3x and it was all garbage customer service. The app. Provides better service read more

For being new and heard a lot of bad things it was very organized and well kept the garden area is very nice and I wish i could have flowers. Found everything I was looking for without help, but nobody asked if we needed help, so finding stuff wasn't that hard read more

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Normal trip to HD for home maintenance supplies. I grab a cart and collect what I need and head for the checkout. When I get to checkout I ask the attendant to apply my military/veterans discount. I was asked to open the app on my phone so the QR code could be read. Well I had forgotten my phone. I have my veterans ID, but I was told I had to have my phone. I promptly deserted my cart where it was and went to Lowes for my supplies, knowing full well the items I was purchasing were more expensive at Lowes. HD could take a lesson. Lowes provides a card, key fob tags and stickers with a bar code that gets scanned at the register. Much more convenient than having to open an app on my phone, and if I happen to not have my phone, no problem. Also, the cashier can call up my account at the register. So HD, get your act together and streamline your military/veterans discount program. I don't mind spending a bit more for better service. read more

I bought a freezer to hold holiday food, but it still hasn't gotten cold enough to freeze anything.

The many handfull of times I've been here, there's almost always non-working individuals (hispanics) just chillin in the parking lot, looking for work. Despite this, the store is very well kept and clean. Most of the employees are helpfull and knowledgable of the store/products. I shop here regularly. Note: One time I was there by myself. I purchased a few big pieces of dry-wall. As I was struggling to load the pieces on my truck, two individuals that were "just chillin" outside the parking lot, kindly helped me load. I tried to tip them a couple of bucks but they refused. Thanks!!! read more

The Home Depot - New gift card holders!!! - Hardware Stores Near Me - Bakersfield, California

They literally had no cashiers! It's all self service. I'm over and out. LOL Not that Home Depot cares!! DONE!

I've always had a good experience with the store and the employees even on hard to find items that they may not have all year round.

if they're too busy to answer the phones I'm too busy to go by their store they never answer the phones and they never have enough employees on the floor and then when you do ask them a question it's like you're inconveniencing them. I asked for some help from two associates that were talking to each other and they both rolled her eyes and neither one wanted to help me. their customer service is disgusting I will never go there again read more

I've had a terrible experience with the repair of a tool. The Home Depot handles repair of Ryobi tools that are still under warranty, so I took mine in and was told it would be about 2 weeks to fix it. A month and half later, I was told it would be 2 months. Two and a half months later, I was told it was done, and being sent back to the store. Over three months later, I was told whoever told me it was done was wrong, still being repaired. Ryobi can't do anything because it's Home Depot's responsibility to fix it. The website doesn't allow me to contact customer service online, and only gives an 800 number. Called the 800 number, but kept being transferred back to the store, even though I told them I already spoke to the store several times, with no resolution. Terrible customer service all around. You'd think they would just replace the tool if they can't fix it in a timely manner. At this point, I'll probably just go to Lowe's and buy a new tool. read more

I only give this a one star because otherwise I couldn't write anything. i am doing a full remodel of my home so Ive had several interactions at this store. EVERY SINGLE ONE was a sh$&@t show. Your answers to anything depends on who you talk to. They are all rude and act like your bugging them to get help. They screwed up every order I did but unfortunately at the time they did deliveries this was my only choice to deliver to my location. They charged me and never delivered anything then made me rent their box van and do it myself. I have verbally warned everyone I've talked to about that store. DON'T GO INTO THIS STORE!! Lowe's on Rosedale was an absolute pleasure to work with, friendly helpful staff truly a night and day experience! I'm not an employee of Lowe's nor do I know anybody who is if that's what you're thinking I really am just a happy client of theirs!! Free delivery too! You can always go and see for yourself at the Home Depot on Ming or save yourself and go elsewhere, I mean ANYWHERE else. read more

Sure, they didn't have anything i need in stock but they went out of their way to help me look for alternatives. The employees here are very helpful and always seem to greet you with a smile. I had a very good experience here. read more

i bought a washer waited a week and a half to get it delivered and when it got delivered it didn't work, tried to get someone to look at it and they wanted me to wait another week and a half took it in and the workers were really rude. read more

There was a time during our home renovation when this Home Depot almost became our second home. Employees knew us by name, asked us how various projects were going, we were here THAT much. This particular location is one of the smaller ones in the area, but they do cover the basics and then some. We have only needed to go to another store (NW) to get a mini-fridge that they had on order. We also went to the one on Gosford because we were in the area and looking for lighting fixtures, but ended up just getting it from this one. I do have to say, be wary when going through Home Depot to get stuff done. We have had some really good experiences, and some not so good experiences. It really just depends on who Home Depot subcontracts it out to. Good thing is that if someone screws up, Home Depot will send someone else out there to fix it at no additional charge. The employees in the store will do everything they can to help you come up with the decisions on all the details so that there aren't any surprises during install though. read more

My theory is that everybody in that store just says "it's not their department " so that nobody in the store actually has to have any knowledge in home improvements. Every time I go here they say " not my department but I'll go find the person " and then nobody ever comes back ! read more