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    Urner's - The Outlet Store

    3.0 (2 reviews)
    Open 9:00 am - 6:00 pm

    Urner's - The Outlet Store Appliances Photos

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    Urner's - Exterior

    Urner's

    3.3(231 reviews)
    0.1 mi
    $$

    Excellent appliance purchase experience. Attentive, helpful, and honest sales staff. Great value in…read moreproduct-best appliance at a competitive price. Hats off to Shannon at the Bakersfield, Wible Rd store!

    So I have been wanting a Speed Queen set for 2 years. I am an esthetician and do a TON of spa…read morelaundry for my business. I did all the research on washers and dryers and it all pointed in the same direction... SPEED QUEEN. My husband got them for me this Christmas. It was delivered the week after. I was so excited! When I went to turn on the dryer it was making a loud banging noise. I immediately called my husband (who was at work at the fire station) and told him what was going on. He called URNERS and got the run around. We finally got a technician out in late January. He said it was the rollers and they needed to be replaced. ON A BRAND NEW MACHINE. Not only that, we splurged and got the TOP OF THE LINE MODEL in matte black. The most expensive set THEY SELL! So February comes and finally the next technician comes out to replace said rollers and guess what? ITS NOT EVEN THE CORRECT DIAGNOSIS! The dryer drum was bent! Now we have to wait for the new drum to get ordered and schedule to have that replaced. We have called Urners and asked for a new unit multiple times. We have asked to speak with a manager or supervisor. NOTHING. Can't even get someone to call us back to tell us to kick rocks. It's just disheartening when you save and save and splurge on the highest quality and then get this kind of outcome and get treated this way. The customer service from Urners really blows and I'll be notifying speed queen on the situation as well. Super BIG freaking bummer Urners.

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    Urner's - Exterior

    Exterior

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    Urner's

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    Keystone Appliances - The brand names you want at an affordable price

    Keystone Appliances

    4.6(11 reviews)
    5.3 mi

    I am SO grateful to Mario and can't recommend Mario and Keystone enough…read more When our tenants moved out of our rental, we found that they had just wrecked the new refrigerator we bought for them when they moved in and didn't have one to bring in. The unit was working fine, but they had basically played demolition derby with the unit, putting huge gashes and gouges in the stainless steel doors. Plus, I don't know what they did, but the buttons on the icemaker/ water dispenser in the door were basically ripped off/ gouged. I reached out to Keystone to see if Mario could come out and try to get some of the dents out and replace the panel for the buttons. Mario wrote back and asked for photos, plus the model info, which I sent over. He then got ahold of me and said he had an idea. While he probably could get some of the dents out, it wouldn't be perfect-- and between the labor to do the dents and the cost to replace the panel, it would be quite a lot for a result that would only be ok. So instead, he found a salvage of the same model, bought the doors, and swapped them out for us. The cost was less than the repair would have been and the result was infinitely better. Oh, and he did all of this from start to finish in like, 2 days. AMAZING. I am so grateful to Mario and will definitely be saving his info for future issues that pop up. It is so refreshing to find a reliable, trustworthy, professional, and kind appliance repair tech--- and especially one like Mario who is willing to find creative solutions for his customers. 10 stars if possible! Thanks, Mario!!!

    Wow, talk about stand up service. In the midst of a family crisis, our fridge went out. It shot up…read moreto 70°. In between fifty other things that were going on, Mario was cool and calm and let me know he would be out the next morning at 8:30, and he was!! For an incredible price, at that. Our fridge issue seems to be a bit of a mystery, but he did what he could before taking a step onto something much more expensive. He didn't rush us into a new fridge, or an expensive service-- he tried a simple solution, and is having us follow up with him once we see if it worked. Of course, this was after he knew we had other food storage options (that mini fridge from college will come in handy, kids!), and could work with his plan. Other places quoted me astronomical amounts but Mario was reasonable and professional. Honest, reliable, professional and kind. Personal rating: 1,350/5 Stars. Yes. That good.

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    Keystone Appliances - Easy Financing

    Easy Financing

    Keystone Appliances - Before and After with Mario's awesome repair.

    Before and After with Mario's awesome repair.

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    The brand names you want at an affordable price

    Urner's - The Outlet Store - appliances - Updated May 2026

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