I am SO grateful to Mario and can't recommend Mario and Keystone enough. When our tenants moved out of our rental, we found that they had just wrecked the new refrigerator we bought for them when they moved in and didn't have one to bring in. The unit was working fine, but they had basically played demolition derby with the unit, putting huge gashes and gouges in the stainless steel doors. Plus, I don't know what they did, but the buttons on the icemaker/ water dispenser in the door were basically ripped off/ gouged. I reached out to Keystone to see if Mario could come out and try to get some of the dents out and replace the panel for the buttons. Mario wrote back and asked for photos, plus the model info, which I sent over. He then got ahold of me and said he had an idea. While he probably could get some of the dents out, it wouldn't be perfect-- and between the labor to do the dents and the cost to replace the panel, it would be quite a lot for a result that would only be ok. So instead, he found a salvage of the same model, bought the doors, and swapped them out for us. The cost was less than the repair would have been and the result was infinitely better. Oh, and he did all of this from start to finish in like, 2 days. AMAZING. I am so grateful to Mario and will definitely be saving his info for future issues that pop up. It is so refreshing to find a reliable, trustworthy, professional, and kind appliance repair tech--- and especially one like Mario who is willing to find creative solutions for his customers. 10 stars if possible! Thanks, Mario!!! read more

Keystone Appliances - Before and After with Mario's awesome repair. - Appliances & Repair Near Me

Wow, talk about stand up service. In the midst of a family crisis, our fridge went out. It shot up to 70°. In between fifty other things that were going on, Mario was cool and calm and let me know he would be out the next morning at 8:30, and he was!! For an incredible price, at that. Our fridge issue seems to be a bit of a mystery, but he did what he could before taking a step onto something much more expensive. He didn't rush us into a new fridge, or an expensive service-- he tried a simple solution, and is having us follow up with him once we see if it worked. Of course, this was after he knew we had other food storage options (that mini fridge from college will come in handy, kids!), and could work with his plan. Other places quoted me astronomical amounts but Mario was reasonable and professional. Honest, reliable, professional and kind. Personal rating: 1,350/5 Stars. Yes. That good. read more

Called Mario on Friday regarding an issue with my ice maker. He said he was booked but could come on Monday but Saturday if needed and at the same price he charges during week. I chose Saturday and Mario showed up at the desired time and was very friendly and knowledgeable. Looked at the problem and gave me options on repair and replacement with no pressure either way. We have a plan and if he needs to come back it is under his original service call. I would highly recommend Mario for your refrigerator repair or new needs read more

Fast and organized worker! Great service. I ordered the dishwasher in Lowe's and would like to have the pick-up service. He provided a reasonable price and scheduled the time with tenants! Great Service! read more

They were supposed to repair my dishwasher after 5PM. Never showed up, I tried calling, left a voicemail and text at around 7PM. It wasn't til 5AM the next day that I got a email saying the repairman was sick. Won't be using them in the future. Not questioning the fact you had to clean/disinfect, just questioning the fact you didn't bother to call to let me know you weren't coming, read more

Product knowledge is excellent. Recommendations are spot on. Prices are amazing and they offer easy financing. I would recommend them to friends and family without hesitation...I know they'll be well taken care of throughout the entire process. read more

Originally, I had another company look at my dryer and they didn't bother to conduct a proper diagnostic but instead made an assumption which costed me way more than I planned to spend. However, Keystone appliances came and within a matter of 5 minutes had diagnosed my dryer, within 15 repaired it and left it working good as new. They were prompt, professional, extremely reasonable, upfront, and friendly. My family and I highly recommend their services! You won't be disappointed read more

My refrigerator and freezer wasn't cooling. Mario told us the potential problem and what to do. He was very friendly and we will definitely use this service again read more

Mario was fantastic. Super friendly and honest and will use him for all my appliance repair from this point forward.

I had Mario come out to repair a leaking fridge, his response time was amazing and he was very knowledgeable and letting me know certain things about my fridge. We Will be calling him again if I ever need any more repairs or even new appliances for that matter. Will be recommending him to family and friends. read more

Is Mario real?? How many good things can you write about one business?? I had purchased a washer from another business and purchased a matching dryer from Keystone. When I received the washer it was damaged and had to be returned. Mario went out of his way to a competitor to find me a new matching washer. When that didn't work out he went to Home Depot and bought a brand new one for me at extra cost to himself. Businesses like these are the ones you dream about dealing with. So happy I had the pleasure!!! Thank you Mario! read more