Do not buy from this company they are fraudalent and sale junk. I bought a reclining couch with recliners on both ends, after about 1 week of purchase one of the recliners cushions fell out. They sent to guys out to fix it and they said they were coming back to finish fixing it and it has been 1 year and they have not been back. When you call the phone you get no answer read more

I bought a "Buckingham" queen-sized mattress here, and I am extremely pleased! It's amazing how much better I can sleep now. Gary at Valley Mattress was extremely friendly and helpful, and delivery was on time and when I requested it. read more

I just bought my second mattress from this place. The service was good, pricing?, I am not real sure, I did not do a bunch of research or homework, but it seems fair to me. I purchased the mattress set after work one day, and they delivered by seven that evening. Later I decided to buy a big frame, the delivery and assembly went very smoothly. It is a good store ran by good people. I was particularly impressed with the delivery schedule/people and such. This is probably where I will buy my next mattress. And they probably all do this, but they had no problem hauling the old stuff away. read more

Purchased two separate King Size Bed sets for relatives and was assisted through the process by Gary. He was very knowledgable, courteous and professional throughout the process and coordinated delivery and setup of the items without flaw. I highly recommend doing business with Gary at Valley Mattress. read more

We went in and told them what we wanted. They didn't try to over sell and we walked away with what we were looking for. The customer service was nice and friendly. read more

This is where I go to buy all my bedroom furniture. I'm a repeat customer and am always satisfied with every purchase. The prices are great and the staff is very nice and helpful. The people who deliver also put together your items and they do it super quick. I would refer just about anyone to go, especially if you're on a budget! Super great prices, even with such a huge furniture store right in the same lot. read more

Gary ( the owner ) was so rude to us we had to walk out ... lacks prefessionalism and social skills and tried making us feel stupid because the advertisement he posted was misleading . Won't be returning read more

We were searching for a specific style and color headboard for our Cal-King bed. At valley mattress we were able to search through an online catalog at the in-store kiosk, and we found exactly what we were looking for. The headboard arrived a few days later and it was even prettier than the pictures. We LOVE OUR HEADBOARD! It set the tone for the entire room. Gary and his staff are awesome! read more

Customer service is really bad , we bought a serta matress trump series 3 years agi bed has broken down and valley mattress will not honor out warenty to replace mattress after they told us they were..... Really dont buy from them you will get ripped off read more

I was excited when I was there because of the merchandise that was available; nevertheless, I was asked for my checking account information and wasn't told until the end of our transaction. I called the sales person the next day I gave him some feedback, that he should tell customers upfront why they take you banking information. Apparently they withdraw directly from you account. But that was only one of the highlights of my good experience. As he was taking down my information, I wanted to put a down payment on my items I purchased, but I was told because they had already submitted my process for a $30 charge it would be an additional $30 to put money down. So I just let it go and still took the merchandise. Nevertheless, I was given a $75 rebate from Golden Elegance and all I had to do was send a voucher code to them. I received my items about a week later and just waited for the code. About a month went by, so I sent an email to Golden Elegance, and got a quick response saying that they are just waiting to hear from Valley Mattress. Another 2 weeks go by and I sent another email to Golden Elegance and received an email about a week and a half later stating that i need to reach out to Valley Mattress, because they never received my name. So I called Valley Mattress and I assumed I spoke to the owner and felt he was upset because I called about my rebate. He told me that he had other customers and what do you want, what's you name and was extremely rude and short with me. I told him that I did him a favor by spending about $2000.00, that I did appreciate his attitude. He apologizes and said he would get back to me that day, and I never heard from him since. I am not sure if I am getting my rebate, but you don't treat people like he treated me. Be careful and make sure you get all the details before you sign anything there. read more

We crossed shop for entertainment centers from Ashley's, Urners, and Mor which is right next door to this place and couldn't find the right design until we stopped in to Valley Mattress. The lady was kind enough to greet us but wasn't so enthusiastic to help us again after we made a purchase (which we were about to make another purchase on a bed set, but thankfully we didn't)... fast fwd to the delivery day, the delivery men already scratched the item before it entered our home and after they left we noticed some parts were still missing which are the little hinges that hold up the shelves. We called them and also went back to the store for the hinges, the guy was really rude and they said they would call us when they get the parts. It's been over 3 weeks since they delivered and they seem adamant not to provide the item... So far, our experience with them isn't so great and wouldn't go back after this. One star for the price since theirs was $400 less than the other competitors even though it cost over 1k, and for having the design that appealed to us but really, they should have no stars for the lack of customer service. ::update 06/05/18:: A lady called about the missing parts and was kind about it. Despite the part being an inexpensive piece we could have avoided all this from the start but I guess things happen. One extra star for doing right with the customer even though it may have taken a while. read more

Best place ever!! Bought 2 mattresses and we got the best service. They were very informative on the brand's and very competitive on pricing. Highly knowledgeable and friendly staff. We highly recommend it. read more

From the minute we walked in, Fabian made our experience great. He gave us plenty of options and made us feel comfortable and welcome. He listened to what we wanted and helped us find the perfect furniture for our new home. Fabian helped us get approved for financing and made the process quick and easy. I can't wait to get my new furniture and I would definitely return in the future. read more

Don't waste your time buying stuff here. We purchase a memory foam matress 2 years ago, it was worth $3000 dollars or even more with the box and some other crap they sell you, mind you the bed was very good for 6months until we started feeling like sleeping in a shit hole! There is part of the bed that felt like it has hole on it kind of broken down or something. We called so many times to get our warranty but they kept sending there people to measure some crap that don't exist! We tried calling serta but they say that since we purchased it at this store they won't warranty it, and this people will never will. They will never care about your complains and will never give your warranty. So people just giving you heads up that this people don't give a crap! Don't waste your money. Better purchase your bed straight to the company that sell it and not to stores like this. The company will take care of you and give you warranty! And mind you once you call they have a very great customer service where they argue with you and give you so much attitude. Oh well, that's how they sell! read more

We bought 2 mattresses less than 2 years ago from Valley Mattress. 1 Stearns & Foster and 1 Serta. Within 6 months of purchasing our Stearns & Foster the mattress started to sink in. Within 1 year our Serta started to sink in. We called the store and they gave us the run around before actually scheduling an appointment to have someone come out and take a look at our mattresses. When they looked at our Stearns & Foster they said they could obviously see the mattress was sunken in, they didn't even have to measure it to see it (but they still measured for documentation) they also found that our Serta was sunken in. They said they would contact us with the next step. Of course they didn't, we had to call them to follow up. Their conclusion they no longer carry the Serta model we bought so we needed to reach out to the manufacturer ourselves. And our Stearns & Foster was not going to be replaced because it didn't have a mattress cover on it and that voids the warranty. What does a cover on it have to do with it sinking in?!! What we find most odd is that we purchased 2 different Brands and both are defective. So here we are stuck with the most uncomfortable mattresses. Now Year & Half later we have no other choice but to purchase new mattresses AGAIN! I can tell you we will NEVER PURCHASE ANOTHER mattress from Valley Mattress. read more