Had a great experience shopping here. I came in for a sectional sleeper sofa and ended up leaving…read morewith a few extra items as well. The sectional was ready much sooner than expected, which was a nice surprise. Everyone was friendly and helpful, and I especially want to thank Moe for making the whole process easy. He took the time to answer my questions and made sure I left happy with my purchase. I'm really happy with everything I brought home and feel like I got a great deal. Between the customer service, selection, and value, this was an all-around positive experience. I'll definitely be back and would recommend this place to anyone looking for furniture and home items.

Purchase a cosmetic vanity table with a mirror. Electric on mirror did not work after a month. Took…read moreit back they kept it for 3 months, said it was fixed Stopped work within a week. Most of the stuff is old and rotting. DO NOT PURCHASE at there warehouse!

You can buy appliances lots of places but when we need appliances we always head to Urner's. Not…read moreonly do they quality products and competitive prices, but the customer service is the best. We were in the market for a washer and dryer but had no idea about all the different options and what would work best. Geddy answered all of our questions and made sure we understood the differences. He helped us find a product that worked for our family. Next came the delivery and install. This is the main reason I will continue coming back! Today, Carlos and Sergio came to deliver and install our washer and dryer. They were careful but quick. Super friendly. Insured everything was in proper working order, checked for balance and leaks, and even gave some helpful hints to ensure we were getting the most out of our product.

I wish I could give this company zero stars Called to…read moreconfirm my refund was processed and surprise surprise it was not UNBELIEVABLE!!! DO NOT RECOMMEND!!!

I came here on Friday and because of Covid19, they are not allowing people to walk through the…read moreshowroom. I was greeted quickly by 2 different employees. Purchases need to be made online and they have curbside pickup. I was there for some shower parts for a bathroom remodel but I know NOTHING about plumbing so I was a little concerned about not getting the right thing. I asked the gentleman out front, Matthew, if he could help me because I didn't have a clue what to look for online. He said yes and looked at my bag of parts and knew exactly what I needed. He went into the store and he and another gentleman came out with two different options for me. After some discussion, I decided on one and made my purchase. I just want to say thank you to that Matthew for helping me out and making the whole thing very easy and quick. I appreciate his expertise and professionalism.

Horrible Experience! Tanya is one of the least knowledgeable individuals I have ever worked with!…read moreMultiple issues with our orders. Then when I asked for an exchange due to them ordering the wrong fixture for our application they wanted me to pay an extra $1200 for a similar tub filler! Will never shop here again!

The Home Depot parking lot has smelled like a decaying body for as long as I can remember. Every…read moretime I visit, the odor is overwhelming and extends all the way to the front entrance of the store. At this point, management should seriously consider having someone inspect the plumbing or sewer system because something is clearly not right. Ironically, the smell disappears once you walk inside, but unfortunately, the customer service doesn't improve much. Whenever I ask an associate for assistance, I get the impression that I'm inconveniencing them. The dirty looks and dismissive attitudes make it feel like they wish customers would rather not ask for help at all. I will give credit where it is due. One employee, Mari, was extremely helpful during one of my visits and was able to discount a damaged item I was purchasing. I genuinely appreciated her assistance and professionalism. However, a single positive interaction cannot outweigh what has otherwise been a consistently poor experience. I've been to this store numerous times for various home improvement projects and have likely interacted with 15 to 20 different employees over the years. Unfortunately, the overwhelming majority of those interactions have been negative or unhelpful. While Mari deserves recognition for doing a great job, one exceptional employee is not enough to offset the overall customer service culture at this location. I keep hoping things will improve, but after years of dealing with the odor outside and the lackluster customer service inside, I simply can't justify giving this store a higher rating.

Julio & Macie we're very helpful throughout the process Julio was able to send me directly to the…read moreaisle, the bay and the location of the item I was looking for, which made it easy for me to get in and out. I had a difficult time getting my military discount, after several attempts trying to do it on Home Depot site,using their wifi and its still always a problem. It was being a hassle so I decided not to do it Macy took the time to get my number find my military discount and apply it even though I had given up. These are just two of the many people who are constantly help me when I come to Home Depot and their prices are always competitive with Lowe's and Ace Hardware. Today's visit... 5 out of 5 stars

This place is amazing! It's like a kitchen fantasy for all of us foodies! They have the brands…read moreand looks that help make a kitchen a home. I totally want the yellow stove! It just opened, and the grand opening was this weekend, but I stopped by the Best Buy it is located in for something else earlier this week and wandered through. The sales staff was so nice to me and took extra time to see if there was anything I needed without making me feel like I was hovered over, it was really conversational and nice. If I were in the market for a new kitchen I would definitley stop here, it makes the other appliance places look unorganized and like they dabble in appliances. This place looks so professional I just want to transport one of the whole kitchens to my house! (The green countertop one!)

We need a LOT of appliances here in Cali after our move and thanks to our research and Yelp, we…read morewere steered here to Best Buy to have a look. This was our second time in so we knew where to go and what we had been looking at. We were helped almost right away and the adviser never left us until the deals were made! We purchased a washer, dryer and a fridge. The items are priced so you can see what the deals are and how much percentage can be taken off. (10% in most cases) We got 15% off based on buying 3 high end items. The workers are not on commission, they must produce and share bonuses. The prices are not bargain basement but very competitive to other appliance stores and we did have great, patient, friendly service. Our guy was very knowledgeable with 35 years experience so it made our trip in all that much better. We have confidence in what we bought. If you want to settle for a floor model, (scratch and dent), there is a lot of choice at this store. Look for the yellow tags. The appliances range from lower end to high end but no junk. Something for everyone with all budgetary needs. Free delivery in town. Free connections with free standing appliances. (NOT dishwashers, built in ovens, microwaves) A bit of a bummer there. It is about $100 for hook ups where they hire someone and send them out (sub contracted workers) Collect Buy Buy reward points. Also, apparently come on Black Friday for the BEST deals. Keep an eye out for rebates, certain appliances will give you money off your utility bill. (mail in with PG&E) Also, if the item goes on sale within 15 days, you can get a refund back to your credit card. YOU have to keep an eye on this though. Visit the store after your purchases, it could be worth the drive. All in all, a good experience and we will return for the other 4 items we need. Would recommend to all to go in and have a look. Not everything is stainless steel, you can get white, black, red. I love the mock kitchens to give you an idea of how things would look. They did a great job setting this up!

Great service. Fair price, solved problem in a inexpensive price. Had all the parts they needed…read morewith them. Had two guys, to solve the problem so between the two they figured out the problem quickly.

Marshall and his helper come in at 7PM on a Saturday night and repaired my washing machine. They…read morewere both extremely courteous and professional I was very impressed and will be using them for any repairs in the future. Thanks guys very much

I would have given no stars but it was not an option. PLEASE…read moreDO NOT BUY from them. They do not care about customer service, much less the consumer. They sold me a washer that does not work and won't make it right. They want me to pay a 25% restocking fee on almost $1K washer.

Manager Kristi was awesome! She shopped the best looking scratch and dent fridge for us with…read morephotos and the ability to purchase remotely. Someone ended up giving us a fridge, so we did not purhcase, but we WILL be back. Thank you Kristi at Urner's!

Horrible furniture store !!! Think twice before making a purchase from this store …read more I bought new couches $1,840 to be exact ! Unfortunately they didn't fit in my living room . ( my mistake I knw ) . I live in Delano ca they were charging $300 fee to deliver them. I decided to pick them up . When I got home they didn't fit . It was late at night to reach back to them I waited next morning to contact them they said they'll let the manager know the whole day goes by no answer . The following day goes he reaches back to say they'll charge a %30 off to return them , !!!!! and will give a credit of $1,300 out of $1,840 I payed for . How unprofessional this furniture store is !!! Wanted $500 for free ! When the couches are brand new ! Never thought I would encounter a situation like this learn my lesson always go ACTUAL FURNITURE STORES !!! They can't even deliver their own products ! -

We were in the market for an inexpensive refrigerator for our garage. They have a showroom full of…read moredented and discounted refrigerators. We just started looking so we didn't buy yet but we were helped immediately by a very nice girl. We would return.

First time here. What a great experience! Now mattresses are expensive, i just didnt know they were…read morethat expensive. Me and my older daughter went in this past Monday and our salesman was fantastic. He was helpful and patient and kind. He asked my daughter a bunch of questions and showed her a few beds. She picked a tempur pedic mattress and because of Labor day specials she got this mattress on sale, $300 to use towards whatever she wanted right then and there too and a free pillow. Plus through their financing, my daughter got zero interests for like 72 months with a monthly payment of 80 something bucks a month. It was a great experience for my daughter and she'll get her bed delivered this Saturday!

My mother and I decided to come in and mainly look around and compare many mattress stores since I…read morehave been needing a new bed. Chase came to help us aka the only person in the store. Very nice guy, he asked very specific questions to show me mattresses that would best suit me. I been having a very firm bed for years and I hate it more than anything in the world, so he showed me their soft mattresses. When I tell you, it felt like laying on a cloud. I didn't even know it could be that intense of a difference. I fell in love. Chase was so patient with me since I tend to be very picky and cautious with a big purchase. He was very nice and had offers for me and one thing led to another I purchased a mattress with a frame and all. He handled everything for me, and shipping it to me took two days. I highly recommend everyone to check this place out now.