If I need something quick, my "go to" is Ace. The service is great, we are greeted every time we…read morewalk in. They have a nice selection for a good price. Their selection of products makes it easy when I'm in a hurry.

Had to make a small unplanned sprinkler repair, just need to find my PVC glue for one fitting. I…read morefound the Christy's red hot blue glue I was looking for , what a relief. i tried to open it, the glue had dried it was no good, I was bummed. I really didn't want to drive down to Home Depot on at Saturday morning. That's when it hit me my local True Value Hardware store on Rosedale Hwy. is less than a mile away. Ran out to my truck i was there in 6 minutes no traffic easy parking nobody was up front when I entered, went over to the plumbing section grabbed a small can of Christy's 4 oz glue made my way up to the checkout it wasn't busy. The young man who rang me up said $8.66 I was shocked but I needed it bad. Last time I remembered buying some it was somewhere in the 4 dollar range. Chalk it up to inflation Joe Biden what are you going to do ' I made it home finished my repair The True Value Hardware store is there and is convenient but it's a little pricey. I priced checked it at Home Depot it was $ 5.93 World Series and BBQing for the rest of my Saturday Thanks True Value

In a world of giant big-box stores, Karl's Hardware is a refreshing throwback to how hardware…read morestores used to be. They may not have every aisle and warehouse-sized inventory of the big orange store in town, but what they do have is something that's become surprisingly rare... customer service. Every time I walk in, someone asks if I need help. Not the obligatory "Can I help you?" as they're walking away, but the kind where they actually stop, listen, and help you find exactly what you're looking for. They don't just point toward aisle 12 and wish you luck--they'll walk you right to it. Sometimes paying a dollar more is worth saving 30 minutes of wandering around a giant warehouse. Karl's proves that great service never goes out of style. It's the kind of place where you're treated like a neighbor instead of a barcode.

Michael was awesome, we received excellent customer service regarding a chainsaw. We bought a…read moreStihl, and we are so happy with it. If you buy the oil and gas needed, you get a two year warranty. 6/25/26

I want to like these guys, however... I reserved a small…read moretractor two weeks in advance. When the day came for them to deliver they informed me my rental wasn't available. They offered to upgrade me to a larger unit that was missing some functionality. I agreed. I had to call for pickup early to avoid additional service charges when a tire came off the rim. It was apparently under inflated. There were indications that the setup was rushed when they couldn't deliver the tractor I reserved, turns out that the box scraper was apparently installed improperly and didn't work well. I paid for a whole week but only had it for 5 days due to no fault of my own.

I was on standby to begin an underground electrical project because I didn't yet have the…read moreassortment of components needed. For an hour or so I had searched online sites for several of those components to no avail. I called Karl's Hardware without great hope (thinking, "How would a smaller, local store compete with the bigs regarding product availability."), and boy was I wrong. They had nearly everything per my "wish list" and beyond that offered better variety (e.g., in lengths of electrical wiring) than the big stores. Even still, while I was indeed amazed with the inventory, that wasn't the best part. It was Aubern that took my initial call and met me in person as I arrived. She very proactively found almost everything with a problem-solving-can-do spirit. She located items quickly, coordinated with other staff to confirm specs, found alternatives for the rare item or two that wasn't in stock, and helped me find my most cost-effective bundle of parts when all was said & done. Karl's is a truly excellent hardware store with great staff and selection!

There isn't a lot of options for us up here in the mountain but they've got a pretty large…read moreselection and will more than likely have what you need or something else that works. Staff is always helpful and friendly and they also ship out fed ex Mail Drop off if you need.

The store looks great but the old staff was always willing to help and give advice on products for…read morehow to's. Was there a few days ago and I asked an associate for help on locating what I was looking for and was told to go down "that" aisle then she completely disappeared lol I wanted to make sure I had the correct item but no one around to help w/ questions... I asked the cashier but she was rude too. Disappointed in their new customer service and will take my business elsewhere off the hill.

The Arvin Store is like an old fashioned small town variety or general store. It sells a little…read morebit of everything. And I mean EVERYTHING. There is a large section containing items a hardware store would sell like tools, gadgets, nuts and bolts, spray paint, you name it they probably have it crowded onto a shelf or hung on every available inch of wall space. Or maybe you need to do some plumbing repairs? There's a whole aisle of plumbing supplies, too. Now, this place is not fancy, but it's functional. I don't know how the owner does it, but he manages to cram more stuff into this store than one would think possible. This is a good thing in that he carries the same amount of product that a store three or four times the size would normally sell. Just don't be expecting fancy product or marketing displays. Looking for gardening supplies (hoses, fertilizer)? He's got you covered. Brooms, mops, rakes, shovels, good quality full size tools? Yep, there's a whole aisle of those, too. Pet food and supplies? You bet. Are you trying to set up a stereo, television, DVD player, or home entertainment center? There's a whole section of electronic connectors, doodads, coaxial cables, everything you need to finish the project (or talk your more tech-friendly kids into doing it). Do you need some toys to entertain your kids? A bicycle helmet to keep them safe and secure? Maybe you've run out of vacuum cleaner bags, your bike tire has a flat, and you just don't want to drive all the way into Bakersfield to find a replacement? This shop has got you covered. How about personal grooming products like soap, toothbrushes, shampoo, or conditioner? Do you need cleaning products for your house? Maybe kitchen gadgets of all kinds? Can we interest you in shoelaces in every color of the rainbow? Are you getting the idea yet that this place carries it all? And if you're hungry, they've got a little soda fountain, a cooler full of drinks, hot coffee, and a variety of snack foods. Here's the best part. They open every day at 4:00 am. Did you hear that? 4:00 am!!! Arvin is a small community outside Bakersfield surrounded by farms and filled with the people who work there. Farm workers start work very early, as would you if you were facing the prospect of working outside in the Bakersfield midday heat, and Abdul, the owner, goes out of his way to be open early in the morning to service these people. He knows the people who live in Arvin, what they need, and when they need it. My parents have lived in the Arvin area for over 20 years. They visit this little shop often. I came here with my mom, and when she introduced me to the owner, a very sweet man, as her daughter he told me that I have wonderful parents. I assured him that I was quite aware of that fact. Mom says that if there is anything he doesn't carry, that you can tell him and he will order it for you. Now THAT'S what I call SERVICE!

Arvin store is great. They have lots of inventory and great customer service. If they don't have…read moresomething, they will order and stock it so that you can get it next time.

Good old fashion SERVICE and lots of plumbing parts in stock! Not like the big box stores!!read more

I have called there several times and got put on hold while waiting for…read moresomeone at the lawn mower repair shop. they never did pick up. Frustrating to say the least. Other than that---I like going into the main store. great people.

For a hardware store, unbelievable they have everything I could possibly need, ever. For a building…read morematerial supply store very good but not great. Staff has always been very helpful, and I've been going there for 20+ years. Saw another review that was negative, saw she had a bad experience, but that has never been my case.

WORST store ever. I bought something, never opened it & tried to return it after 3 days. The lady…read moresaid it couldn't be returned, even though it was in its packaging. I asked why & all she could say was "you can't return it." I asked for store credit & all she said, "you can't return it." She couldn't even provide a valid reason. Wouldn't recommend, for anything.