This company makes products that are sold at Home Depot (probably other home improvement stores too). Our experience is with their resurfacing product. It was not what we wanted, so after applying it we had to go another route and actually rebuild our countertops. When we contacted the company to say we were disappointed, they really listened. They not only refunded our money, but they also reviewed our plans to rebuild the countertops. After consideration that we would have to now do an entire rebuild, they offered to help us financially. We did not even approach them about helping us rebuild. They offered it to us. They defrayed the costs by almost half. We feel that Homax is one of the few companies in the US today who stands by their products and is genuinely concerned about their customers. If you are planning to resurface something in your home, we recommend that you go to Home Depot and look for products made by Homax. We know they believe in what they sell. Also, in communicating with this company we spoke directly with admin decision makers in the company. No passing the buck to the talking heads in India or the Philippines. The company is in the US and it's products are made here. read more