We were very pleased with Palm Construction. I initially met with Benjamin Kim and he walked us through the process, including all the guarantees they had. I realized I was paying somewhat more, but it was worth feeling very assured that it would be a top quality job. I also took advantage of their financing plan that included no interest for 3 months, even if you pay back the full amount before the 3 months are up. They also had very positive ratings from BBB. We had the exterior of our house painted, in 3 colors. The painting crew, led by Eugene, was excellent. There was good communication whenever questions came up. The project started within a few days and was finished quickly, as they worked around when we had good weather. Our house looks great. read more

*Pros:* Laborers were professionals and each one does the work perfectly. So 5 stars to the Laborers. See pictures on Yelp and Google that cabinets/countertops are great but overall kitchen remodeling was not completed *Cons:* 1.) Aggressive sales team. We wanted only to add additional cabinets and ended up with Kitchen remodeling at 4 times the original planned budget. An analogy could be that the team will sell you a Porsche when all you wanted was a Honda. The problem is you would never know the true cost as I never wanted a kitchen remodeling. However the sales team would make you sign the contract and make you pay 10% down payment that very day. Please see other comments in Yelp, Google and BBB and to understand I am not exaggerating. See I got this from Angi's list I called them up to update there as well. 2). Finished cabinets and countertop is top notch but the state of Kitchen was left very unpresentable. Kitchen remodeling needs to be complete 3) Asking for 90% of payment when the cabinets and counters are placed but not all work complete esp with broken torn down walls. This is because when the contract was authored the conveniently authored it this way. I politely declined and the team accepted, yet should have never even asked for 90% payment when the work is not completed. 4) Unclear statements - We spoke about backsplashing & the Sales team quoted under $200. Yet was not very clear in contract. While I agreed to paint, back splashing was conveniently removed from contract and as end customer I am not the expert in all these contract. So I felt scammed when the found backsplashing would cost $2000 with labour costs. 5) False promises - Stated will collect the final payment after confirming everything was satisfactory. Yet left with unfinished partial drywall but I did pay as signed in contract and never delayed payment except when work was uncompleted. I am not just a complaining customer but still wanted to register my dissatisfaction and educate other customers. Once again cabinets and countertop are great but overall kitchen is unsatisfactory. Please see pictures read more

See all

Avoid at all costs. We hired Palm Construction to build a large retaining wall system for our sloped backyard. Lior very pushy and urged us to sign the same evening that he came over to give us a bid. We pushed back and took some time to think about it. They had great reviews on Angi's list so we decided to go with them. Lior over promised and wayyyyyyyy under delivered. The walls are messy and not doing their job of preventing erosion. One of our main concerns was water management and somehow the water run off is much worse now than is was before they built the walls. Also, their team would leave the garbage from their lunch outside every day and animals would get into and distribute is all across our yard. One day they all got fried chicken and the bones ended up getting distributed all across our yard. Our dogs were discovering and eating these bones for days. We're lucky this didn't result in a stressful and costly visit to the vet. The cherry on top is that as we are now planting along the walls, and we cant dig more than 6 inches without running into rubble from the walls that we had them replace. We're talking huge chunks of brick and concrete that are incredible frustrating and time consuming to dig up. In the end, we paid $73k for something that we now have to fix. Fuck these guys, words cannot adequately describe how incredibly disappointed we are. read more

This is an updated review. I have now had about 8 interactions with this company. This was my original review info : This company took weeks to respond to my request for a bid. Then... they required that my husband be present to provide an onsite visit and estimate. After posting these facts, I received multiple phone calls and emails and text messages. The second interaction was a request to discuss and explain why my husband needed to be present. I said I'd moved on and hired elsewhere. The calls kept coming from various employees asking to discuss my experience and review here. I asked multiple times for this company to stop contacting me. Each time , it was more ludicrous, and I shared this with them. They refused to stop. I told them after 6 times, we had reached the point of harassment , It continued! I then expressed my intention by text response to take legal action if they would not stop. They responded with a texted "novella" and then.... more text messages ensued, as recently as Aug 22. Most recent asking me to take down my review. I notice others have since removed similar reviews. I can only speculate that these didn't just coincidentally get removed. Heres the thing. They are requiring that your spouse be onsite and that is their prerogative. Maybe they have their small biz reason for this. They are not my company therefore, nor other's, based on reviews that used to also be here and have been removed. They claim that their insurance company requires this and that's not honest is it? Neither is harassing reviewers to the point of manipulating the reviews online. This company may do great work and may have great prices. They should just keep doing that if so, and let the chips fall. They defend themselves by claiming to have single woman clients as if this is an olive branch to women. Yet, they have a policy that doesn't work for everyone and they don't seem willing to own it or the backlash. They are also clearly not respectful of your time, boundaries or trust. Unfortunately, I'm afraid that they earned this review tenfold. Extra star for perseverance. Please please leave me alone now ? read more

I really wanted to like this team, except that they kept making jokes about 'a woman's place.' Here's a fun one: You know why we put a window in the kitchen over the sink? So that the woman will have a view. Not funny, very creepy, and hard sellers to boot. read more

Great experience with these guys. Really worth every penny. From the beginning when I got the quote I knew they will do a great job and they handled the project of the renovation perfectly and I couldn't believe how fast they finished the job. Very nice team, knowledgeable and recpectful. I will recommend to my friends. read more

The absolute worst! If I could leave less than 1 star, I would! Horrible communication, way too expensive and awful quality. A one week deck update turned into a 4 month disaster. My garage roof and personal property was ruined, perfectly fine railings torn off against my request and replaced with damaged railings. The flooring is left streaky and horrible looking. After spending way too much on this awful job, I now have to pay more money to find somebody come in and fix their disaster. Stay as far away from this place as you can!! Email to 'Quality Assurance' went unanswered. read more

See all

Palm was one of several companies we contacted via Angie's List for a full kitchen remodel in Seattle. They were rated highly there. They kept calling and re-scheduling. Finally we found a time at 6pm, a week after most other companies were already here and we already got some offers. On the scheduled day, sometime after 6, they called from the way saying they had a vehicle issue, and we can either re-schedule again or wait and they'll send a backup. We said just send someone tonight, we're here. Finally around 8pm someone knocks on the door, presenting himself as a regional manager (don't know if I can trust any of that anymore). At the kitchen he seemed pretty knowledgeable and friendly. However, unlike previous visitors who were generally cordial towards competitors, he kept trashing the competition, repeatedly saying that "44%" of their business is rescuing projects stuck by other contractors (a strangely precise figure). He also said they generally have a couple months' lead time, but right now he has several teams in the neighborhood, and since our job does not require actual wall construction he can "peel" people off them and do our work much sooner. But we must decide fast. After a long stay which included a foray into the bathroom where we also need some work, even though we were not really prepared for a complete discussion and it was kinda forced on us under the promise of some cost savings, he sat at the table to write up an offer. When he was done - it was well after 9pm, and both of us after long workdays - he suddenly mentioned that the law allows us 3 days to change our minds and get all our money back, and said "I'm not asking for anything, only 10%". I asked him in disbelief, "Do you mean you expect us to sit down, sign an agreement and write you a check for $3000 right now on the spot?" To which he replied, "Yes". It should be noted that his offer excluded all materials including cabinets, so it was easily 2x higher than the others. And he was fully aware that we have competing offers which we're taking seriously. I was ready to throw him out of our home right there and then, but my wife is more civilized so she tried to reason with him that we haven't even been to the cabinet showroom they're working with, etc. He relented to giving us 48 hours after which the offer expires, but I think it was saving face and both sides knew there's not a chance we'll do business with him. Whether he's a regional manager or not, Palm need to get their marketing act in order. This is no way to behave. read more

Update: business must be rough for Palm construction right now. Two weeks ago the same guy called me that hung up on me before. Didn't remember that he was a total ass to me, just begging for work. Now the owner responds to my review trying to pretend that their high pressure sales tactics are somehow in my best interest. Further reading and seeing how shoddy their work was for other people, I feel very fortunate that I didn't get into business with these people. read more

Do Not use Palm Construction. please think twice before using them for any minor or major projects. They over promise and under delivers. I signed up to do my simple master bathroom in Oct 2023 and I am still at it with them. They hire all subcontractors to do their work. t They are just a middle man collecting checks but when it comes to facilities the project nowhere to be found. we had to redo so many areas due to noone facilitating the job onsite. no where to be found. two people quit and now I am at a stance still with so called manager going back and forth. she has no knowledge of this project. Very unprofessional and stressful ongoing experiences read more

I was referred to Palm Construction by a family member. I have been looking to remodel my home and made an appointment with them. They are very knowledgeable and honest. We liked the suggestions that they made and hired them for our project. Words can't describe the service we got from this company.. very responsive and easy to deal with. Excellent customer service. High quality work . Very professional. We highly recommend Palm Construction for and remodeling project you may have . read more

Yonatan was super helpful. He came out to do a quote and was patient and gave good advice. It was such a breath of fresh air to talk with a contractor and get straight answers without pressure. Even though I am not ready to do the work, I will definitely call Palm Construction. read more

Do not use them. I'm out $10K because they scammed me out of my contract and the materials from an $18K job. Our fence looks like crap and will probably have to be replaced in a year or two. my friend's 40lb dog put his feet up on the fence walk and it almost collapsed. they are criminals. read more

So professional! They did a complete job in 2 days and my stairs look great. 100% I will use them again for future projects. Yonatan S. was with me from start to finish. Easy to talk to and listened to my needs. Fabulous! My concrete stairs look great. read more

Palm Renovation - New Concrete Stairs! - General Contractors Near Me - Bellingham, Washington

Overview: Palm Construction rebuilt our 8' by 12' outdoor deck and stairway in August 2022 by Jonathan and his crew. In short, they did an excellent job and we would hire them again. Their price was competitive with the other bids we obtained. Their bid was on the high end of the range, but their workmanship was well worth the difference. Details: This was a small project. We replaced an existing, rotting cedar deck and stairs with the exact same dimensions using Trex. The demolition was started on a Wednesday and the replacement deck, stairs and railings were completed by the following Thursday. Actual work was done over 4 calendar days. The crew was very professional and courteous and we tried to be the same. After an initial down payment, the 5 remaining payments were made at pre-arranged milestones. Pros: Professional service, quality materials, great workmanship, good customer service. Cons: Aggressive sales pitch but because we had multiple bids already it wasn't a problem, minor initial communications delays that we resolved with a few phone calls. read more

Palm Construction helped me repaired my deck. Found them through Angi List. They reached me out. Yonatan visited the deck and give me a quote. Feel professional than other constructor so hired them. The work was done quickly and I'm satisfied with the final result. Yonatan is very responsive during the process. read more

See all

While we ultimately got a nice deck it took a lot of time, effort and aggravation to get there. Despite being the most expensive bid we got we chose Palm Construction because they were highly rated with good reviews. Unfortunately we encountered several issues. The first is that when the salesman came out he showed us beautiful pictures of window framed decks with lovely miter joints which is what we thought we were getting. He didn't actually look closely at our deck. As it turned out, since we were not doing a rebuild, miter joints were not possible in all but one corner. The second issue was that the cedar purchased to rebuild our railing was poor quality. We did not get a chance to inspect the wood before it was installed and painted There were many gouges and it all needed a good sanding. The gouges were filled in with putty. When we complained how rough the balusters were we were told that's how the wood comes and no contractor would sand it first. That may be true but it was ugly and, in the case of the stair railing, a hazard. After showing the railing to the supervisor it was replaced with better quality wood but Palm Construction refused to sand or replace the really rough balusters and threatened us with legal action if we did not accept them. The third issue was that the crew used screws that were too long and then cut the excess off. They damaged some existing wood in the process and were going to leave it as is until we complained. Palm Construction replaced the damaged wood and used decent quality. The fourth issue was that four of the Trex boards were damaged. The crew didn't notice and installed them anyway. When we pointed it out Palm Construction replaced these boards without complaint. The fifth issue was that two of the miter jointed on the deck railing were not lined up. Fortunately for us the site foreman brought the crew back. He had them come back to fix the miter joints and sand and repaint the worst of the balusters but just for the side that faces into the deck. After reading our comments on the project sign off sheet a woman from Palm contacted me and asked if there was anything Palm could do to improve things. Since the project was finished we said all we could think of was a partial refund. I was told she had to discuss it with her manager and would get back to me on Tuesday. Several days after Tuesday she contacted me and offered a rather small amount as compensation. In exchange we had to promise not to post a poor review. We did not accept. We now have a nice deck but it was a big hassle. read more

From start to finish, Palm Construction, especially their lead supervisor Yonaton Shetrit, was amazing to work with. Their bid was quite fair and the work was able to start sooner than most other contractors. From day one on the job with demolition to the final installation of our new appliances, the kitchen remodel process went extremely smoothly. All completed in just three weeks! The finished product looks even better than we had hoped for. Yonaton is extremely knowledgeable and made valuable suggestions to improve our initial plan. He stayed by our side the whole way through the process. He came across as truly caring about our happiness and went above and beyond in working with the cabinet and countertop installers to assure we received exactly what we wanted. I'd highly recommend Yonaton as "Contractor of the Year!" If you are looking for a company that you can trust to do a kitchen or bathroom remodel, Palm Construction is the one to choose! read more

See all

They didn't do a double coat of paint, damaged our dryer, didn't paint the second bathroom and Eli the contractor always promised to come on certain days and always lied but always talked about TRUST . When asking for the detailed invoice got a bogus one and I'm sure we paid for the pod which they NEVER USED. $110,000 dollars was a rip off but we went with the rating stars which I'm sure they were fluffed. Was told another contractor from that company would call me back and of course NEVER DID. Do I want them back in our home again yes only to fix what they didn't do or that is poorly done yet they want to see pictures which we have plenty but husband signed the contract and poof they ran like a fart in the wind. I am bedridden because of MS and all I can say is RUN!! Don't contact my husband but contact me , the wife and finish what u promised to do but don't want Eli, Jose or Marcos here. Very vulgar and I'm sure since they are taking the $$ out of our account we will never see them again . read more

Lee was our project manager and Aldafo was in charge of the remodeling our back porch. The wall was removed that separated the porch from the kitchen. After removing the wall it created a much needed dining area that totally changed the look and feel of our new house. The work was done really well and Aldafo is excellent with communicating when he will be onsite to work and very quick and through with all aspects of the remodel. Lee is very good at keeping us up to date on all phases of the project and did a great job making sure the project ran smoothly and gave us many options and suggestions that we really appreciated. read more

See all

Palm Construction did a wonderful job of remodeling our house. Bathroom and utility room remodels completed with no issues and they kept us involved with all decisions, every step of the way. This is the second time we have used Palm Construction , and they are professional, on time, and on budget. If you are looking for a company that can take care of all aspects of your project, look no further. read more

Had someone onsite to give a quote. The person was straightforward and gave us great advice. We didn't end up going with them and my strong advice is to get quotes from multiple contractors. read more

Gutted and totally re-did our main bathroom in 10 days! Excellent communication and follow up by Lior. All workers were experienced and professional. Thank you Lior! read more

Quality of work was subpar and had to be corrected over and over again. Workers were nice but poorly trained with little to no supervision. Left their trash every day at the house. Did not clean up after themselves. At the end they tried to bully me into giving them 5 stars in order to sign off on the work, I refused. Still having trouble with final result of bathroom remodel. read more

Lior maintained good communication throughout the project (deck replacement); provided status updates on materials orders, the team's work schedule, and the status of where they are at the end of each workday. The crew also did a great job installing the deck. They showed proper respect to our property and tried to minimize interruption to our activity as much as they can, which was very helpful as I was working out of my house. They completed the project on time and on budget. And cleaned up properly afterward. They were professional and did excellent work. read more

Palm Renovation - General Contractors Near Me - Bellingham, Washington

We originally called just to have our rotted deck replaced. We were so taken away by the knowledge and professionalism of Asaf, we decided to have Palm take care of our roof on the same job order! The bid was not the cheapest that we had gotten, but going in, we felt we made the right choice. Fast forward about 3 weeks later and we are 100% happy we made the choice we did. All of the tear down material was hauled away and cleaned up to the point you wouldn't even realize they were there. There were a few hiccups between both jobs, but every instance was handled with speed and quality! If you have work that needs to be done, make sure you get a quote from Palm. You won't be sorry! read more

They left a mess in my cupboards and left behind fans that they took down, for me to dispose of myself. The sink in the kitchen is substandard, considering I paid them a hefty price for kitchen remodel. Great sales people, but would never recommend them for a project. read more

I asked Palm construction to provide me a quote for some substantial deck work in Sammamish. After receiving a couple of bids I went with Palm Construction as their quote seemed reasonable and they were able to start relatively quickly. I worked with their field supervisor, Eli, who came by the job site frequently to make sure things were progressing well and that I was happy with the results. He also was flexible when I had minor changes in the specifications/materials. The work crew was great and the workmanship seemed of high quality. Everything ended up finishing ahead of time and on budget. The site was also cleaned up very nicely at the end of the job. I would not hesitate to hire them again for my next construction effort. read more

Was the highest I received from all the contractors that I interviewed, received 3x's the price higher than anyone else. Asked multiple times if my spouse was going to be at the site, inconsistent with their minimum estimate. read more

The initial quote was way too expensive (80 to 100K just for labor for a small kitchen and bathroom renovation) and when I asked for an itemized bid they said they didn't do those. read more

This is an amazing company. Lee, the contractor is the best of the best. Honestly, he gave me the best price. He's honest, reliable, and always check up on me with the project. The workers, Serge and Phil are the best deck installers. They work very hard and always reliable. They are very nice and listen to my need with the deck. They are willing to work with my decision, totally appreciated. I would give them a 10 stars along with company. Would really recommend to anyone's that want to get their projects done. Just give Lee a call for free estimate. Thanks again Lee for working with me. He is the best contractor to work with. I really like his communication. read more

Made appointment for estimate and got a call next day saying the girl who made appointment the day before did not have access to scheduling. So your scheduler does have access to scheduling? Ok?! Tried to make another appointment but then was told my wife and i both have to be there for estimate. I go into work and have no time to meet so i cancelled with them. Are we adopting a baby or something that we both have to be there? 2 stars for calling back at least read more

I usually don't give reviews and if I could give zero stars I would. I scheduled my day off (that had been scheduled for over a week) around my appointment today. It was supposed to be at 11 am. An hour before they called and said the project manager was delayed and could they come between 12- 12:30. I received another call at 11:55 saying that I had an appointment at noon and the project manager was running behind and would need to come between 12:30- 1. When I told her my original appointment was at 11 she proceeded to argue with me saying I was wrong it was at 12. At 12:30 I received another call from the same lady saying the project manager was running late and they'd be here by 1:30. I told her to forget it if they couldn't even show up to give an estimate I don't want to do business with a company like that. read more

When the appointment was scheduled I was told that they don't come out for a job less that $5,000. I was surprised but figured that painting my 1,576 square foot home would probably cost at least that much. Two salesmen came out. They walked around my house exterior then we sat down to talk. They gave me an estimate of $15,000 -- three times the cost that two other contractors bid. They spent a lot of time telling me how they are expanding their business and that their rating was superior. The two of them took turns trying to strong arm me to sign their contract and give them a down payment. One of them pointed to my fence and wiggled the panel then showed me pictures of fences they had built. I only wanted my house painted for the time being. I had to keep telling them I don't sign any contract on the spot and always sleep on decisions -- but they persisted. They finally left and gave each other a high five in my driveway before looking around to see me watching. One of them was rude enough to spit while we walked around -- showed lack of respect. The other contractors that came out were respectful and did not try to grill me like the Palm Construction guys. I was so relieved when they left. read more

I hired Palm Construction to replace my leaky skylight and put on a new roof. A job that was supposed to take four days took six weeks. The workers showed up at strange times. Garbage from the job was left in my driveway and on my lawn. They didn't replace my skylight because it was an odd size. The roof does not look great. For the price, I expected much better. I am sorry I went with Palm Construction. read more

Jonathan and the Palm Construction team were upfront, efficient, and demolished our rotting wood deck and built us a new beautiful trex deck in under the planned completion time. They were not the cheapest option we had, but they did great work, took our feedback into account, cleaned out all their trash at the end of the project, and minimized the disruption to us and our neighbors. read more

we agreed on 4 to 6 weeks kitchen and bathroom remodeling they stayed 3 months plus we didn't get all what we asked for it .

Palm Construction replaced my old wood deck with a Trex one. The estimate was reasonable and they were able to fit me in when a previous customer had to either cancel or delay their project. I love the deck (it looks and feels great) and Liroy, the field supervisor, was very friendly and helpful. However, I took one star off my review because of the communication and clean up was a little slower than optimal. The workers were not able to come for several days once the job started because one was sick. There was not much communication about it until afterwards and I didn't know how much of the delay was due to the fact that they had squeezed my job into their schedule. The final clean-up of some leftover materials also took some time but the job is finally completely finished. read more