From a former Gourmet Doughnut Shop owner, I had to stop by and check out this place when I heard that they were going to be featuring their products in my favorite Bubble Bubble Tea house in Terrell. I drove out this morning from Dallas just to try them, and First Things First, the Doughnuts looked and tasted great, I purchased an assortment along with a Coffee and a Brisket bite thing...it was most awesome! I took the box of tasty treats to a friends house and I sat at the head of the table and cut each one into 4 pieces and we passed them around and everyone sampled each product. Overall, I give them a pretty darn high score. I have high hopes for The Hole Thing, and I also support Bubble Bubble in Terrell. Every now and then along comes a small business with lots of promise, and I truly hope these businesses go a long way.
Now, for the suggestions to The Hole Thing...(my opinion as a Donut "Doughnut" Aficionado, Entrepreneur, Owner & Operator) Things I learned in my Palm Springs business.)
1. You gotta label your product, "Educate the Consumer" tell them what it is with a simple little label either in front of the display or on a toothpick in the first donut! and take a photo of each and post the menu on FB and YELP and make it memorable.
If they like a specific donut, then give the consumer a name and a tasty image that they can remember.
2. When you put your product in the display case, do not smush them against the glass, not pretty!
3. When I GPS'd the address, it took me straight to your competition over at 80 near Wally world...If I did not know better, that is where I would have had my morning donuts and coffee...Get that FIXED ASAP, because you were not easy to find and the parking lot was not easy to navigate, since I was not a local...But I found you and I am glad I did.
For those of you asking for 20% discounts, GET REAL people, the donut business is not a huge profit business, and making donuts is time consuming and hard work. Pay the price for a great product and tip the help and help support the small business person in such a difficult market. If you want a discount, go to Lowes and get 5% by using your Lowes card...and don't pick on the hard working donut makers.
If you want run of the mill donuts, then go to Dunkin or Kryspy, or Shipleys, or Sunny, all good, but the Gourmet Donut is my preference, we all have preferences and options, I choose to support The Hole Thing.
Overall, I give 4 stars, and I think The Hole Thing has a great future, clean it up a bit, get those labels, and keep up the good work...awesome product. :-) read more