Staff was great!! Rooms for family - Super great…read moreProximity to tube station - Phenomenal. Options for food nearby - A bunch! Rate - Decent! Would I stay again? absolutely!

Spent a few nights here and my stay was absolutely wonderful!!! The beds are warm and the…read morebreakfasts are fabulous!!!

Part of the Handpicked Hotels chain, this one is based very centrally in North London. They…read moreprovide a complimentary shuttle bus to the nearest tube station so you can be in Central London within half an hour. Some good packages on offer, very reasonable for a London hotel, including champagne, a la carte dinner, and a la carte breakfast (the best I have had in a hotel chain!). Definitely, you must try the honey, made locally and served still in it's honeycomb. Honey in a jar will never do again! Julia Hand is the owner behind the relaxed luxury of this brand, prevalent in all her 21 Hand Picked Hotels. I love her brand.

I travel quite a bit and I'm loyal to Hilton and I must say this one is in my top five. Jonathan…read moreburl was brilliant and treated me very well...he upgraded my room and added executive lounge privileges which I truly appreciated and makes me very happy to be a gold Hilton honors member. The gym is outstanding sand I've been in some hotels that have had sub par gyms and I'm someone of I can I like to workout when I'm traveling. I didn't get to try the heated pool but I will next time. The staff throughout the hotel have really been stellar. I'm looking forward to returning soon

Our room was spacious and ultra-clean. Staff at the checkin were very helpful and friendly. The…read moresecurity was omni present, but essential these days in any major city - so we were pleased about that. Indeed when we arrived back well after midnight the security was VERY present and active. Cleanliness was second to none, the only criticism we might have is the complete lack of seating in the large lobby. When you are waiting for your Uber and it is freezing outside a seating area would have been very welcome Yes we would stay again - at £190 for such a nice room in London is a good deal Review number 77 2023

Staff are nice. Little bit of construction going on but…read moredoesn't seem to be bothersome. Rooms are spacious if you get the right ones and the value was very good. I don't know why it's listed with three pound signs. Tubs, no showers this is very British * Windows do open* slightly this is very important for me to get fresh air Rooms were clean slightly musty smell in the hallway this is a good value if you need to stay anywhere close by

Food is amazing Staff are so nice…read moreBeds slightly uncomfortable

This is an old monastery turned into a hotel, reception, conference centre…read more It's a beautiful building and grounds inside a very busy Hendon. Walking into the very beautiful gated entrance to the old building. There is a couryard in the middle surrounded by a reception rooms on the ground floor and hotel rooms on the first floor. Each of the hotel rooms are quirky and individual. Lovely place to stay in London.

My wife and I gave The Pillar Hotel 46 hours cancellation notice due to travel changes. I was…read moreinformed that the cutoff was 48 hours. I was extremely disappointed in their customer service and their unwillingness to work with us on any type of credit. We will not be recommending this hotel to others.

I stayed at this hotel for a week and I've honestly never been so impressed. The staff here is…read moreextremely friendly and helpful. It's a small hotel but I think they did a good job of making me feel like I was at home. My room was also new and the bed was super comfy. I also recommend their maid service whom did a great job tidying up each day... Including folding my pajamas lol! They also have a restaurant downstairs with good food at decent prices. They mostly serve Italian food and I recommend the risotto. When my friend was sick they also was able to charge us for a banana we wanted. You also have the option to order room service, which I never do but recommend it here. One minor issue is that they have kind of spotty wifi. It's mostly good but there are some periods where it didn't really work. Again this was a non issue for me because I wasn't there on a business trip, but if this is important to you take note! Lastly, they also have a taxi service they call for you. I requested one from the hotel to gatwick for 75 pounds!! Way cheaper than an actual taxi and even uber sometimes. If I'm ever back in London, I will definitely pay to stay here again. It's around a 15-20 minute ride from central London. I'm not much for crowds so this was the perfect hotel for me.

Overall impression of the hotel is that it is clean and fresh. When we walked it to the lobby,…read morethere were spa water and some fresh fruits. As a IHG Platinum member, we were upgraded to the executive room on the 7th floor. Checking in to hotel was quick although service was pretty aloof. Our hotel room was clean, the bed was comfortable and the pillows were soft and fluffy and bathroom was decent size. Has all the amenities needed and luggage storage downstairs if you need to leave your bags. The hotel also has a mini gym which had a few machines and hand weights available. Pricing wise, it was affordable for London. The hotel location is close to the Central Line West Eaton as well as the Elizabeth line which goes to Heathrow airport. It's right next to a Tesco express as well as an Asian supermarket.

The hotel is placed conveniently next to the Central Line station, a Tesco, and an asian market…read more I'd walk to either shop each morning and get breakfast. Thanks to the nearby station, getting into the city was easy. The hotel has a newer look with spacious rooms that match the rest of the hotel, but heat tends to collect in the hallway at the higher floors. This wasn't a problem in the rooms, but made it a bit uncomfortable right as I returned to my room.