horrible service, owners are rude and unhelpful. do not recommend, cannot handle simple tasks.read more

Lyon is the worst management company I've ever dealt with. Especially very poor experience with hoa…read moremanager Patty. She is very unprofessional and full of fake words and promises. She doesn't return calls or emails. They promise 24/7 maintenance but never answer their phones. Their team will cause more damage creating larger and more expensive repairs for homeowners to deal with. I do not recommend Lyon group to anyone.

RENTERS BEWARE! The property owner is a major mean-spirited, vindictive, rent-gouging POS coward…read more Just out for the all-mighty buck. He could care less about the tenants and takes advantage of them or evicts you with false proof. Except for delinquent rent. Makes up reasons why you should not get your security deposit back. His properties are never updated or maintained for as long as you live there. For instance example, No rug cleaning or fresh paint. They're very slow in the response to maintenance calls. The quality of properties is outdated. No amenities. Noncommercial washers and dryers, they're old outdated small coin machines. No value in the properties he owns and what he charges for rent. The ding-bat sister in charge of rental showings is a professinaldisgrace at performing her job.

Been a resident of governor francis apartments for longer than I want to be. Can't grow tomatoes or…read moreflowers on my patio but my neighbor has a pot plant in his window. Also 2-3 peripheral use the parking lot/street as their personal auto repair shop including painting. No pets allowed but somehow somebody is allowed 2yorkie's . At least I don't have to hear them.

Omg. Where to begin? From weekends without water to screwing…read moreover United Way to not even having the deed to the property they're charging rent for, these people are awful. I had trouble paying my rent. I went to the United Way for help. I told them I needed help with December, January and February rent. I found out they told United Way I haven't paid rent since August, and that my rent is $1200 a month. It's only $800. Scammers.

Now that I've moved and have gotten far far away from this company, I'd like to share my experience…read morewith them. I lived in my apartment for a couple years. My landlord passed and his business partner decided to sell the house, I'm assuming because she is elderly and couldn't keep up with the property any longer. The moment this company bought our house, my life was changed. They removed our washer and dryer for no apparent reason. One day I came home to them throwing all of our belongings stored in the basement away with no notice or warning because it is "illegal" to store things in the basement, I went weeks without heat and hot water in the dead of winter and they quite literally refused to compensate me. I had to shower at friends and family members home daily for several weeks. They provided a small space heater and it made my electric bill sky rocket. They "lost" my deposit and required me to pay them another deposit. The agreement Jeff and I made (add $50 to the rent monthly until it reaches $1000) after I reached the $1000 I assumed my rent would go back down & they had zero recollection of the agreement. So not only was I paying an extra $50 per month in rent, but they were also telling me I didn't have a deposit on file. I clearly wouldn't have been able to move in if I didn't pay a deposit. I had strange men that "work" for them show up at all hours of the day and night with no way to enter the home & when I refused to let them in because I was given no warning, an employee showed up at my door and screamed at me and threatened to evict me. I'd never let a man that doesn't know the company's name in an unmarked white van into my home while I'm there alone. I quite literally NEVER had an accurate lease and had to chase them for months and months to get it updated. Wether it was my deposit, rent amount, my cat being present in the home, my utilities being included, they always made sure to get something wrong in writing that would essentially benefit them and screw me over. My utilities were connected to the building and outdoor lights so my utilities were always included in my rent. I came home from work one day to no electric in the middle of summer. My food went bad. My insulin that needed refrigeration went bad. No warning, apology, or change in rent after getting them in my own name and continuing to pay the outdoor lights for the other tenants. Even their own handy men and plumber talked negatively about their integrity. I decided to break my lease and moved out. If living under them, I recommend keeping EVERY conversation in email so you have proof. Jeff is such a bully and thinks he is above the law. Horrible, horrible people. He also has a Tik Tok account where he does nothing but bash his tenants. Please stay far away from these inhumane animals.

Worst company to rent from ever ! Will not answer requests, will not landscape, will not remove…read moresnow properly, hoping this company shuts down very soon! Awful

Terrible company. They manage the building I live in. My unit, on the 5th floor is private…read moreproperty. There happens to be a roof deck legally considered private property and all rights and access are owned by my landlord. After 3 months of another tenant complaining about a leak that actually had nothing to do with the deck...on Patricia's orders, Hennessy broke into my property via a maintenance hatch without any permission what so ever and proceeded to tear apart a prestige solid mahogany deck, tossed everything to the side and left it for now 3 weeks. There is only one legal access point and it's in my unit. I stated to Patricia that anyone from Hennessy is no longer allowed on my property and if they attempt to...the police will be called.

Big shout out for the Noonan/Lombardi team!! We can't begin to thank you for all of the team effort…read moreselling our house. You guided through many hurdles, always keeping positive. Your perservarence paid off, as our sale went smoothly from showing to closing. Thanks for your patience and professionalism! We really appreciate all your hard work Remax Noonan/Lombardi is the best!! Lou & Gina Scotti

From the owner: A multi-level award winning team with over 50 years combined experience. Representing clients in…read moreMassachusetts, Rhode Island and Connecticut. Specializing in all types of residential, commercial and land sales. Distressed property, rehabs, and rental expertise/property management experience as well.

Nice employee. Although they are not very professional. Hire unskilled employees. Properties…read moreundermanned and unkempt. Need on-site property managers.

The whole team is amazing - very responsive, efficient and trustworthy…read more Amy, Janelle and Scott have been excellent to work with. Highly recommend the properties that's under their management.

Amazing team. Very efficient, punctual and easy to work with. They do a wonderful job to make sure…read morethey're client comes first. Highly recommend.

I read the reviews and comments on here and I had to laugh at most of them because of owners and…read morelandlords pawning off their responsibilities onto the management company. It doesn't work like that folks. There is a thing called due diligence in the real estate industry and sometime you need to roll up your sleeve and do your job. I am a homeowner / landlord and I also take time to volunteer my time to sit on some of the condo boards around RI. Been doing this for over 10+ years, and the last time I checked no one is perfect. Diamond Star Property Management is by far one of the better companies out there for managing your property, Trust me I seen a lot of hacks out there and in the State of RI you don't need to have a license to be a property manager let that one sink in! There are plenty out there that will take you money, decimate your budget, and then play the drama games with you. I brought Karen Maw and her group into 2 properties that I sit on the condo boards as the current President. With her going through our books and our vendors we were able to save the association $12K/year that the previous boards were wasting the homeowners funds. She is no nonsense and is not going to butter you up if that is what you're looking for she not for you. Folks you are adults act like it for once! There is another association where she has manage over 15+ years in the 11 years owning a property there my condo fee only has gone up $30 and my condo fees are under $200/month. Its unheard of ... Word of advice maintain a paper trail with anything you do, documentation is key in anything. Remember feeling doesn't solve problems solutions do. Lastly there are 3 sides to every story, your side, my side and the truth is somewhere in the middle. Enjoy! John Chelo - President Prime Choice Development, LLC.

The woman I dealt with on the phone was disrespectful and condescending. She treated me as if I…read morewere her employee. Diamond Star was contracted to do property management for my condo association. She was loathsome.

I had an apartment with On The Hill for 3 years. Loved my experience with them and would have…read morestayed had I not gotten a job in Boston and the commute was Killing me. My experiences with Rachel, Leslie, Dave and the rest of the crew were all fantastic. The apartment was spotlessly clean when I moved in, and I had zero issues with getting responses to my requests over the past 3 years. Sometimes it took a day or two, especially if it was the weekend or they needed to hire a plumber / electrician etc, but it always got done and with professionalism. Even when rent went WAY up on other units, they always kept my rent the same, and even worked with me when I lost my job - I really appreciated that. Having had bad landlords before, I know the difference and I can only hope my new Landlord in Boston is even half as good as On The Hill has been to me these past 3 years! Thanks guys!

I contacted Rachel and Leslie about an apartment in Providence. They were very professional,…read morefriendly, knowledgeable and accommodating. I got on an Amtrak the day after I spoke with Leslie because she actually took the time to speak with me by phone. She's the real deal and knows the business. It was definitely worth the trip. Unfortunately, my situation changed and I won't be needing an apartment in PVD at this time. I'm a former real estate broker, coop board member and landlord from NYC. My experience with tenants is that they typically have no vested interest in the property that they're renting. Looking back at my college years, it must not have been easy to deal with a wild child who liked to party on and off campus... sound familiar? All this to say - property management is a thankless job. PMs are not your parents. You're that person who brings the party home? Be prepared to take ownership of your actions and be responsible for your guests. If you don't agree with the lease terms or didn't bother to read them in the first place, that's on you. Five stars for exceptional customer service.

Admittedly the worst property management I've personally ever come across. The property manager-…read moreNicole Clermont- is the most disrespectful, rude, and ignorant woman. She will hang up on you, even though you pay hundreds of thousands of dollars ($140,000 to be exact) for a condo at one of their locations, she will not give you the respect you deserve, as an owner of one of their homes, or even the respect of another human being. DO NOT BUY FROM THIS MANAGEMENT