An excellent property management company. They have taken all the burden off my shoulders for many…read moreproblems, most of all, a terrible tenant. I sleep better at night knowing they will resolve any problem with the property. Tom C.

I strongly recommend avoiding Lyon Property Management in Warwick, Rhode Island…read more We hired Lyon to manage and protect our home after relocating out of state for work. Instead of peace of mind, our experience resulted in poor communication, improper fees, and severe financial damage. Key issues during their management include: * **Unauthorized Fee Increases:** Our agreement explicitly capped monthly management fees at $200, yet Lyon consistently charged us $225 every month. * **Failure to Notify & Lack of Oversight:** Tenants were allowed to vacate without providing the mandatory 30 days' notice, and we were never informed. Lyon also failed to conduct a move-out walkthrough prior to tenant departure to document the home's condition or hold the tenants accountable. * **Extensive Property Damage:** Upon regaining possession, the home was left in severe disrepair. Damage included permanent marker on hardwood floors, substantial holes in walls, missing door handles, broken towel bars, damaged bedroom doors, damage to the bathroom vanity, and missing electrical outlet covers. * **Shifted Responsibility & Unrentable Condition:** Despite failing to perform a move-out inspection or document damage while tenants were still responsible, Lyon informed us that we must cover all repair costs out-of-pocket and refused to relist the property until repairs were complete. Because the home was left in unrentable condition and the necessary repairs are cost-prohibitive, we lost our rental income while continuing to pay the monthly mortgage alongside mounting repair estimates. Property owners hire a management company to provide oversight, protect investments, and maintain clear communication--especially when living out of state. Lyon Property Management failed on all counts, leaving us with substantial financial hardship.

RENTERS BEWARE! The property owner is a major mean-spirited, vindictive, rent-gouging POS coward…read more Just out for the all-mighty buck. He could care less about the tenants and takes advantage of them or evicts you with false proof. Except for delinquent rent. Makes up reasons why you should not get your security deposit back. His properties are never updated or maintained for as long as you live there. For instance example, No rug cleaning or fresh paint. They're very slow in the response to maintenance calls. The quality of properties is outdated. No amenities. Noncommercial washers and dryers, they're old outdated small coin machines. No value in the properties he owns and what he charges for rent. The ding-bat sister in charge of rental showings is a professinaldisgrace at performing her job.

I was fortunate to find postings of apartments on Craigslist by Leigh one of the staff at Fleetwood…read moreManagement. Currently I'm staying at Hollow Crest Apartments, one of several properties owned by Fleetwood Management. I have to say this is one of their newer and better locations to choose from. Their best would be Hillcrest which is right next door to Hollow Crest, slightly more expensive and geared more to someone who's ready to settle down. Hollow Crest fits more in my budget of around $700-$800 a month for rent. Also has an elevator which made it easy to move to my apartment on the top floor. Close to the I-95 highway and in between East Greenwich and Warwick on Post Road. It's right near the Remington House Inn and across from a cemetery so it's nice and quiet aside from the occasional busy traffic during rush hours but the building is pushed downhill and away from the road. Occasionally you wouldn't even see it off the road except for the sign for Hollow Crest. The apartment building itself has a nice giant parking lot enough for residents and visitors. No assigned parking except for the handicap and reserved parking near the main door. The main door is locked and all residents need a key to get in while visitors can use the buzzer to page people to let them in. It's a 3 floor building and there's about 40 1-bedroom units all designed the same way with electric heating and wall to wall carpeting. Since I've been here my electric bill has been between $40 - $100. Probably because I haven't had to turn on the heat much and I use 1 CFL lamp to light my whole apartment. All the rooms are wired for FIOs but I'm stuck with COX since it's cheaper for me. A nice thing is that each room is self contained with it's own water boiler in the doorway closet and a fuse box in the bedroom in case anything trips off. Thankfully haven't had to, but good to know it's there. Also like my apartment in East Side, there are wall ACs in the living room and bedroom There are two laundry rooms on the second and third floor with 2 washers and dryers. Haven't had too much problems with sharing the facilities with other residents and they get the job done. All the neighbors I ran into have been middle age and up and they've all been pretty friendly so nothing bad to report there. Maintenance is pretty prompt about getting things fixed. I had a problem with my garbage disposal and after a day of putting in a call, they came in and had it fixed and even told me what the problem was and how to fix it myself if I needed to. Stairs and hallways are kept clean by a cleaning crew that comes in every so often to vacuum and steam clean the floors. Management was pretty helpful getting me set up and took care of fixing any problems before I moved in (carpets were steamcleaned and a broken stove handle was fixed). They are also pretty good about putting up fire inspection notices and lease information and they give a six day leeway of when rent is due so really no excuse for late rent. Some minor things that stops me from giving five stars is the dumpster for trash bags is located away from the building in a corner of the parking lot. At night there's virtually no light to see anything so I need a flashlight. There's also been times in the morning, some racoons or squirrels dumpster diving overnight gets trapped in there, so caution has to be given when opening to throw in trash in case they come flying out and maul your face. Also some morning construction wakes me up in the early mornings on the land located next door. Maybe for a new building? Closing the window muffles the sound a bit but still noticable. Despite that, great place to live for a single person or a couple starting out. I visited their other locations which are cheaper in rent but a bit dated. I would pay the extra to be more comfortable.

Omg. Where to begin? From weekends without water to screwing…read moreover United Way to not even having the deed to the property they're charging rent for, these people are awful. I had trouble paying my rent. I went to the United Way for help. I told them I needed help with December, January and February rent. I found out they told United Way I haven't paid rent since August, and that my rent is $1200 a month. It's only $800. Scammers.

My apartment was not ready to move in, but they let me anyway. I gave them a list of concerns days…read morebefore the move, and nothing was done. Nearly a month later, and still waiting on 2/3s of the problems to be addressed. They give excuses why they haven't been coming, or don't relpy at all. I've called half dozen times and emailed even more. I CANNOT wait for lease to be over. Stay away or you will regret it.

Well, the worst property management across the globe. Have had to hire an attorney to deal with…read morethem. Special assessment fees 2-3 times a year along with $550.00/mo for HOA FEES. They are to cover snow removal, roof repairs, cement repair, laundry room electrical boxes, common area cleaning, driveway repair etc. and are charging special assessment to owners instead. They will NOT provide documentation for the repairs unless you pay $150.00/hr for the invoices and documentation. They are rude and EXTREMELY dismissive. Nancy Falcone is impossible. So the attorney shall deal with her. Think she might be stealing from owners. Just my thought since owners cannot have free access to receipts, invoices etc. NEVER LIVE ANYWHERE THAT HENNESSY IS INVOLVED WITH, EVER!!!!!!!!!!!!

Worst company to rent from ever ! Will not answer requests, will not landscape, will not remove…read moresnow properly, hoping this company shuts down very soon! Awful

Big shout out for the Noonan/Lombardi team!! We can't begin to thank you for all of the team effort…read moreselling our house. You guided through many hurdles, always keeping positive. Your perservarence paid off, as our sale went smoothly from showing to closing. Thanks for your patience and professionalism! We really appreciate all your hard work Remax Noonan/Lombardi is the best!! Lou & Gina Scotti

From the owner: A multi-level award winning team with over 50 years combined experience. Representing clients in…read moreMassachusetts, Rhode Island and Connecticut. Specializing in all types of residential, commercial and land sales. Distressed property, rehabs, and rental expertise/property management experience as well.

Nice employee. Although they are not very professional. Hire unskilled employees. Properties…read moreundermanned and unkempt. Need on-site property managers.

The whole team is amazing - very responsive, efficient and trustworthy…read more Amy, Janelle and Scott have been excellent to work with. Highly recommend the properties that's under their management.

Amazing team. Very efficient, punctual and easy to work with. They do a wonderful job to make sure…read morethey're client comes first. Highly recommend.

ignorant. Incompetent. Liar. Took our money. Never checked on the job to make sure it was done…read morecorrectly. which most of the time the job was never done right. But she got her money that's all she cared about. Left the property disgusting damaged. She acted like we worked for her. We fired her at the beginning of the year. This made a lot of of us happy. Even though she says out of 84 units I was the only one that didn't like her. She's delusional. gonna cost us thousands to fix what she ignored. she's very shady. Stay clear of this company.

I read the reviews and comments on here and I had to laugh at most of them because of owners and…read morelandlords pawning off their responsibilities onto the management company. It doesn't work like that folks. There is a thing called due diligence in the real estate industry and sometime you need to roll up your sleeve and do your job. I am a homeowner / landlord and I also take time to volunteer my time to sit on some of the condo boards around RI. Been doing this for over 10+ years, and the last time I checked no one is perfect. Diamond Star Property Management is by far one of the better companies out there for managing your property, Trust me I seen a lot of hacks out there and in the State of RI you don't need to have a license to be a property manager let that one sink in! There are plenty out there that will take you money, decimate your budget, and then play the drama games with you. I brought Karen Maw and her group into 2 properties that I sit on the condo boards as the current President. With her going through our books and our vendors we were able to save the association $12K/year that the previous boards were wasting the homeowners funds. She is no nonsense and is not going to butter you up if that is what you're looking for she not for you. Folks you are adults act like it for once! There is another association where she has manage over 15+ years in the 11 years owning a property there my condo fee only has gone up $30 and my condo fees are under $200/month. Its unheard of ... Word of advice maintain a paper trail with anything you do, documentation is key in anything. Remember feeling doesn't solve problems solutions do. Lastly there are 3 sides to every story, your side, my side and the truth is somewhere in the middle. Enjoy! John Chelo - President Prime Choice Development, LLC.

I had an apartment with On The Hill for 3 years. Loved my experience with them and would have…read morestayed had I not gotten a job in Boston and the commute was Killing me. My experiences with Rachel, Leslie, Dave and the rest of the crew were all fantastic. The apartment was spotlessly clean when I moved in, and I had zero issues with getting responses to my requests over the past 3 years. Sometimes it took a day or two, especially if it was the weekend or they needed to hire a plumber / electrician etc, but it always got done and with professionalism. Even when rent went WAY up on other units, they always kept my rent the same, and even worked with me when I lost my job - I really appreciated that. Having had bad landlords before, I know the difference and I can only hope my new Landlord in Boston is even half as good as On The Hill has been to me these past 3 years! Thanks guys!

I contacted Rachel and Leslie about an apartment in Providence. They were very professional,…read morefriendly, knowledgeable and accommodating. I got on an Amtrak the day after I spoke with Leslie because she actually took the time to speak with me by phone. She's the real deal and knows the business. It was definitely worth the trip. Unfortunately, my situation changed and I won't be needing an apartment in PVD at this time. I'm a former real estate broker, coop board member and landlord from NYC. My experience with tenants is that they typically have no vested interest in the property that they're renting. Looking back at my college years, it must not have been easy to deal with a wild child who liked to party on and off campus... sound familiar? All this to say - property management is a thankless job. PMs are not your parents. You're that person who brings the party home? Be prepared to take ownership of your actions and be responsible for your guests. If you don't agree with the lease terms or didn't bother to read them in the first place, that's on you. Five stars for exceptional customer service.